My genesis was involved in a tire recall (campaign 218). A couple days later, as soon as I got the car on the freeway to go out of town on a business trip, my car started shaking severely. I called blue link (hyundai customer service) and they said to take it to patterson hyundai at my destination. I drive to wichita falls as slowly and safel as I can and I took the car in today but they refused to fix it. They said because its related to the recall they cannot fix it. I have to wait minimum 3-5 days for them to escalate it to the national level and I can't drive my car. I have to be driving home on sunday (2 days from now). I talked to curtis (floor leader for genesis team) and said "I can't drive my car for 3-5 days?" and he said "yes." and I asked if I could get a rental then and he said they won't give me a rental. This is at best unethical. I have to be home by monday, so they are forcing me to drive a potentially unsafe car home 3.5 hours because they won't correct a problem with their warranty work.
2015 Hyundai Genesis wheels complaints
Page 2 of 2: complaints 11 to 12 of 12, newest first, as owners wrote them.
Simply put, my hyundai genesis is extremely susceptible to total and sudden tire failure. I have had the car for about 7 months and have had 6 tires blowout, even without hitting any potholes. The last time this happened, I had a tire side wall blowout as I left my driveway ,driving at a slow speed. I had it changed the next morning and within hours, another tire blew while I was driving at about 60 mile per hour on the nj garden state parkway, without hitting any road imperfections or potholes at all. It seems that the low profile tires are simply not up to simple , normal day to day driving. I am aware that many other genesis and equus owners have suffered the same, many times over, yet hyundai refuses to recognize the problem,blaming the tire manufacturers, even though this happened to me with 3 different brands and even to tires designed to run flat! I don't need to elaborate on the hazard created by tiers that blow out all the time especially when driving at highway speeds on congested roadways. I was lucky that I managed to avoid getting hit on the last incident by the hundred of cars passing by at over 60 miles per hour.
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