The roads were icy and my son pulled over to wait out the storm. Our car was parked. Another car slid on the ice and stuck our Hyundai Palisade in the rear. It was a minor impact, no airbags deployed and nobody was injured. The steering column sheered off and the steering wheel was cut loose from the column. Hyundai has an open recall campaign on a similar model (the federal safety agency campaign #18V118000) for this exact problem of steering wheels sheering from the column. Hyundai sent an investigator to check the car and reports to me that there is no defect with my car. The insurance company is planning to repair the car, including the steering assembly, and return it to me. It is hard to believe that this incident, which occurred on a car built just a few months after the models that were recalled, could be a coincidence. There was no prior warning. The car is now at body repair shop and is available for inspection.
2020 Hyundai Palisade steering complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Steering wheel makes whirring sound when turned. Service department aknowledged the problem and replaced the worm gear in the steering shaft. Issue went away. Now about 5000 miles since repair the same issue is back.
My vehicle has what appears to be a major alignment issue. When driving on almost any straight stretch of road the vehicle pulls/veers to the right. Dealer says this is as designed from hyundai and that they have checked "everything". I am baffled that any car can be "designed" to not drive straight. They claim all hyundai vehicles are "designed" to pull to the right. One the test drive with the service manager, driving 50 - 60 MPH, my vehicle drifted 1 and a half lanes to the right on its own. Under acceleration it veered 3 lanes to the right. This was in a matter of 6 or 7 seconds. This happens on almost all roads and interstates, not just some. The dealer says there is nothing to repair and this is "normal" and to take it up with the manufacturer. I can provide video of the issue.
'check blind spot collison warning system' error message appears every trip after 10-15 minutes. My palisade also steers toward the center lane and does not stay in the middle of the lane as intended. I feel very unsafe being so close to oncoming traffic, and it causes arm fatigue to keep steering away from the center. Finally, there is a great deal of wind noise coming through the driver's side window/door as I drive at medium to high speeds.
Less than 2 months into a brand new vehicle, the windshield cracked during a rainstorm on the highway along the line of the wipers. Nothing hit the windshield other than rain. The dealer is making us pay out of pocket for recalibration and tinting, despite the fact we have insurance. Safelite is replacing the windshield. It took 3 weeks to get the windshield. Also, the steering motor had to be replaced in less than 2 months.
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