2nd row captains chair seatbelts spontaneously release without pressing button. This has happenned on both sides and multiple times. The issue occurs even after driving for a bit after hearing the click and tugging on the seatbelt to confirm initial latching.
2021 Hyundai Palisade seat belts complaints
Page 4 of 5: complaints 71 to 100 of 113, newest first, as owners wrote them.
The contact owns a 2021 Hyundai Palisade. The contact stated while the vehicle was parked, the safety belt on the rear driver's and passenger's side seats would unintentionally unlatch. No warning light was illuminated. The vehicle remained at the place of residence. A dealer was contacted however, the diagnosis was pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.Â
Seat belt on front passenger seat randomly comes unlatched while driving. I asked my dealership to review this in May 2024 and then again in 1/2025 as it keeps happening. The seat belt is clicked and suddenly comes loose and then the seatbelt alarms start going off. Dealership has not been able to replicate. I would say this has happened about 6 times since I started noticing it. The dealership since they can't replicate, they won't pay for it. And say no recall. I am paying for the dealership to change out the seat belt.
My second row passenger side sealtbelt unlatched itself without notice when driving on the highway at 50 miles per hour. My grandson was sitting in his booster seat when the seatbelt unlatched! It was a frightening ordeal! We were on an expeessway with limited availability to pull over. The adult passenger in the other second row seat made several attempts to secure my grandson's seat belt after it unlatched, while the car was in motion, unsuccessfully. We purchased this vehicle 2 months ago from a dealership. As soon as we got the car, both of the second row seatbelts were very hard to lock. Several attempts had to be made to get them to lock every time they were used with a child seat. The vehicle is available for inspection. The problem has not been reproduced or confirmed by a dealer or independent service center since this happened today. I have made an appointment with a dealer to have my seatbelt replaced in 2 weeks. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps pr messages that indicated this problem. Once again, there were symptoms of the problem because when we first got the car, we had to make several attempts for both 2nd row seatbelts to lock when used with a car seat.it was highly annoying!!! But I had no idea the seatbelt would ever unlock itself. Scary!!!!
It started 4 years ago right after purchasing the vehicle. I slammed on my breaks and my child’s seatbelt unbuckled and he came flying forward and hit the back of the seat in front. I reported this to the Hyundai dealership where they reluctantly replaced my seatbelt. It has come unlatched less frequently. Now the seatbelt on the other side continues to come unlatched while driving. It happens about once every couple months, and always while driving. I am very concerned for my child’s safety and worry about having to slam on my breaks.
I was unable to use my seatbelt because the end that accepts the strap, would not allow the seatbelt to click in to the device. I had to drive without a seatbelt several miles. I tried probably 20 times to get it to click in before giving up. My husband was able to somehow reset the mechanism, and it appears to be working fine at the moment. but I fear I could get either locked in or out of the seatbelt in the future. There was no warning the seatbelt was having an issue prior to this event. Also, it appears my model, the 2021 Hyundai Calligraphy is not included in the service bulletin campaign with the issue of a knock in the rear end (my noise is coming from the right rear area of the vehicle. Most likely the rear shock absorber, upper insulator. I'm not sure of the safety issue this will cause. Hyundai wants to charge me $160.00 to tell me if that is what it is. Knowing the other models in this year have this issue My vehicle has approx. 68,000.00 miles. They have told me my warranty expired at 60,000 miles.
Occasionally the driver's side middle row passenger seat belt will come unbuckled while driving. This happens without pushing the eject button. Reinserting the buckle will clear the seat belt alarm and refasten the belt but occasionally it will pop out again.
Second row seat belt buckles come unbuckle while driving. Even with buckle securely fastened and checked upon passenger being seated, later on the seatbelt becomes unbuckled randomly during driving. Extreme safety issue not only since the passenger is unbuckled, but because driver now becomes distracted trying to resolve a safety issue while driving.
The captain seats in the back middle row will be clicked in place and they come undone during operation of the vehicle. This happens on both of the captain seats in the back row. This has occurred at least 6 times in the last month Dec 2024
Driver’s and Front Passenger’s seat belt disengage randomly while driving. Even if you hear the click, the seat belt alarm silences, and you check it multiple times with force to ensure it is latched, it will pop loose later while the car is in motion. Serious safety hazard and while we only have experienced it in the fronts seat, we are extremely concerned it will happen with our daughter’s car seat belted in. This needs to be an immediate recall and a new latch assembly needs to be installed in cars.
The contact owns a 2021 Hyundai Palisade. The contact stated that the seat belts in the second row of the vehicle on the passenger’s and driver’s side failed to latch securely and unlatched while driving. The contact stated that several attempts were needed to latch the seat belts. Additionally, the seat belts intermittently unlatched while driving at various speeds. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.
Second row seat belts come unbuckled randomly after they click in and are confirmed secure. This occurs more as the vehicle ages.
Seatbelt does not latch properly. Release button gets “stuck” not allowing the buckle to latch.
The seatbelt indicator lights for both the driver seat and passenger-side third row seat appear to be faulty. The issue first appeared with the driver seatbelt chime, which would ding while the seatbelt was in-fact in use by the driver (i.e. the driver was buckled, but the indicator would chime as if the seatbelt was not buckled). The car was taken in for service and the issue was communicated to the service provider-a possible solution was recommended. At a later date, the chime for the third row (passenger side) seat began to chime faultily too. The indicator would chime both when the passenger was buckled, but also when there was no occupant in the seat at all. The concern is that seatbelt indicators are not working properly and therefore may impact other safety measures related to the affected seatbelts. The issue is still on going, most actively in the third row passenger-side seat.
The seat belt buckle in the 2nd row and 3rd row seats are too low and put a high back booster and occupants at risk. My son is at the correct height and weight to transition into a high back booster and he and I are struggling to get the metal latch into the buckle. It’s extremely hard to determine if the seat belt latches correctly into the buckle because no click noise is heard. The buckle should raise out of the base of the seat at least another inch or two to allow children and adults to buckle safely.
Second row passenger side seat belt would come undone while driving. This would usually happen while under pressure rounding corners. Addressed with dealership during routine maintenance. Buckle was replaced and have not had any issues since.
Front passenger and both captain chairs seatbelts will unlatch on their own. Windshield wipers when on automatic setting will turn on with no precipitation on windshield. Generally when the steering is turned slightly left. Both issues have happened multiple times over the past 4 years of ownership.
The seat belt in the 2nd row where my child sits, comes unlatched while driving. Happened in the driver seat as well. This is a major safety concern given they come unlatched without pressure. We always double check now that we pull it after inserting to double check it is all the way in and it still has happened. It has not been inspected by manufacturer or dealership yet. Just bought used from a dealership in December (5 months ago). The vehicle is available upon request for inspection at anytime. The seat belt light alarms when it becomes unlatched. It’s been happening for a few months- I initially thought my child wasn’t clicking it in all the way but even after double checking it myself and when it happened in the driver seat this week- I believe it is not user error. I’ve searched online and saw other complaints of this same issue.
The passenger side seat belt in the 2nd row repeatedly becomes unbuckled once driving. This has happened with adults and children sitting the the seat and has happened over an extended period of time. This is a major safety issue if it were to unlock during an accident.
2nd row passenger seat belt, releases randomly, and or takes multiple attempts to get it to connect and hold. The seat belt is available for inspection. Children / Passenger safety at risk if belt detaches in an accident Issue has been reported to dealer multiple times, dealer fails to act. They have not replicated the issue because they will not schedule an appointment to address it and have ignored the request during standard oil change appointments. Component has not been expected by others There were nowaring lamps or messages when incident occurs
In the second row seat the seat belts come unbuckled at spontaneous times. Often while driving. Sometimes multiple times in the same trip. It’s worse on my son’s seat where he has a booster and it happens to my daughter sometimes too, she’s not in a booster. It’s been going on for a few years. It’s very stressful. If you apply pressure (like leaning forward) it will happen too. This is after we have buckled heard the click and applied pressure to ensure locking. I noted the last time but this has been an ongoing issue. The dealer is. It helpful and says nothing is wrong.
I have noticed while driving my seat belts in passenger and driver side will come un latched while driving.
Front driver seatbelt, rear passenger seat belt, rear middle seatbelt do not stay latched or become unlatched while driving. Taken to two different dealerships who state they could not replicate the issues.
2nd row seatbelts do not fully secure in place and remain locked. This happens repeatedly with different individuals indicated a mechanism failure rather than user error
Seat belts do not fully latch despite being inserted fully. It takes multiple attempts to get the tongue to latch into the buckle. This has happened to three separate individuals from my household across multiple instances, and has impacted the driver seat belt buckle, front passenger belt buckle, and second row passenger belt buckles. There are many reports of this happening to other consumers (a quick google search of “Hyundai palisade seatbelt issues” brings up multiple complaints).
The second row seatbelts do not reliably latch. The belts will click closed and the bell indicator will stop beeping when the seatbelt is engaged but it often pops out within minutes or while driving. This is extremely dangerous as my children are essentially driving in a car with no seat belt. My children have now been trained to latch the belt and yank on it to verify. This has reduced incidents as it will usually yank out when they pull hard, but sometimes this is not enough and the seat belt will unlatch later while driving down the road. This has been reported to the Hyundai dealership and they ignore the issue when they can't reproduce it in the shop.
Within the last few months (car is 3 yrs old), the second-row, left-side seatbelt will randomly come unbuckled. The passenger clicks the seatbelt in, and within a few minutes, it pops out. Sometimes happens multiple times on one trip. Happens with lots of different people and didn't use to happen, so it is not user error. I'm worried that it will not hold up in an accident. No warning lights, messages, or other symptoms. I have it booked in to get repaired at the dealer but I'm skeptical they'll be able to fix it. I have found multiple people online with the same problem and they haven't been able to get it fixed. The problem does not appear to be able to be reproduced.
The second row seat belt is weak and unbuckles suddenly. My child's seatbelt will unclick spontaneously after driving. It is a hassle to click when putting seatbelt on. Big safety hazard for family members sitting in second row seat as they are left unprotected during an accident.
The rear captain's chair seat belt on the driver's side of the vehicle does not latch properly. There have been multiple occasions where my kids buckle and then the buckle comes undone while we are driving. I initially thought the kids were not buckling properly, so I investigated myself and still found that the seat belt clicks but doesn't stay latched. It is not 100% of the time, so it can still latch and stay latched, but with it being a seat my kids ride in, anything less than 100% is not acceptable.
The 2nd row seatbelt located on the left driver side is malfunctioning. The seatbelt will spontaneously come unbuckled while the passenger is buckled up and the vehicle is in motion. The problem has been reproduced more then I count when my children are riding in the car. The seatbelt spontaneously malfunctions and unbuckles. The passenger seatbelt will alarm on the dash until the passenger has engaged the buckle again. The buckle has been like this since I purchased the car. I used to think my son was just fooling around and unbuckled his seatbelt, but he’d swear up and down he didn’t unbuckle and that the seatbelt came unbuckled on its own. I have three children and all of them have had the seatbelt come unbuckled while riding in the 2nd row seat on the drivers side. This occurs at least 1x per week and happens within the first 15 -30 minutes of driving. The seatbelt unbuckling is a safety risk to everyone of my children who sit in that seat. The safety and security of my children are at risk and the dealership where I bought the car has been no help. The dealership disregarded my concerns when I asked how to report my safety concern and said to make sure they push down when they buckle.
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