The contact owns a 2022 Hyundai Palisade. The contact received notification of the federal safety agency Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2022 Hyundai Palisade seat belts complaints
Page 2 of 4: complaints 11 to 40 of 72, newest first, as owners wrote them.
5-6 weeks ago my seatbelt began unbuckling itself up to six times in a 25 minute commute. I called Crain Hyundai of Bentonville to schedule the repair as this is a recall issue. I was told since I was experiencing issues I’d be bumped up the list and they were anticipating parts the following week. I called back 2 weeks later after not hearing from them and spoke to a different person who confirmed I was on a list and they just don’t have the parts. I then called the Hyundai customer service line 2 weeks ago and started a case to escalate the issue since the problem is a life safety issue and persistent. I was told by my case manager that after speaking with Crain Hyundai, I am not on a list and they will be escalating the matter. Crain Hyundai claims to have never heard of me, even though they confirmed my phone number back to me after the first call, and confirmed again after the second call. After requesting escalation through Hyundai to a supervisor because the case manager “could not disclose the internal issue” in which I am not on a list. I called Crain myself and the female advisor said there is no list, never was, and they apparently don’t plan to create one either. I asked about trading it in and she said it’s fine, they just can’t resell them and that they have a stock pile of Palisades for this reason. I asked how I can be sure they aren’t hoarding the seatbelts as they come in for their own stock pile to be able to resell them and she just claimed I’d need an appointment to get a seatbelt. I asked about making an appt and she said I could but they won’t call if the part is not in. She claims she has not seen seatbelts come in for months, even though this recall has been around for a long time and I’ve had one belt replaced in 2023 already. Hyundai is not taking this life safety recall seriously at all and I’m concerned there is an opportunity to use up all the new seatbelts on their stockpile rather than current drivers who need them.
The contact owns a 2022 Hyundai Palisade. The contact works for a ridesharing company and stated that while driving at various speeds, the front driver’s and rear driver’s seat belts unlatch unexpectedly. Upon investigation, the contact discovered the federal safety agency Campaign Number: 25V607000 (Seat Belts). The contact later received notification of the federal safety agency Campaign Number: 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The vehicle was taken to a dealer, and the contact was informed that parts were unavailable for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The vehicle was not repaired. The failure mileage was unknown.
When the recall for the seatbelts was first released I went to the dealership and was told my car was not affected which was incorrect. More recently they admitted it was included but it would be at least one year before I would see the repair completed. Now there’s another recall but Hyundai has no remedy!
I own a Hyundai vehicle with an active safety recall related to seatbelt buckle failure. The driver seatbelt buckle does not latch at all. The seatbelt tongue inserts but does not lock, making the seat unusable and unsafe to be driven. This issue matches the recall description for defective seatbelt buckle assemblies that may prevent proper latching. I have contacted multiple Hyundai dealerships and Hyundai corporate. I was informed that the recall remedy is not currently available due to lack of parts and will likely not be available for another 16 weeks. This recall has been open since approximately September 2025, and as of now (March 2026), no repair has been provided. Hyundai has not provided a loaner vehicle or guaranteed transportation solution despite the safety-critical nature of this issue. I was advised to contact dealerships individually to search for parts or loaners, which is not a viable solution. I am concerned about the extended delay in providing a remedy for a critical safety component and the lack of a consistent interim solution for affected owners.
The contact owns a 2022 Hyundai Palisade. The contact received notifications of the federal safety agency Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts). The contact stated that the letter for the seat belt recall anticipated a fix by February 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not informed of the issue. The contact had not experienced a failure.
I've been trying for 6 months to get my recalled seatbelts replaced as I complained about issues with the latching mechanism for years before the recall. The dealership does not have parts to repair the seatbelts and will not provide a reasonable time frame or loaner vehicle in the meantime. Please help. I am concerned for my kids' safety as they're coming unbuckled spontaneously as we drive down the road and both rear seats are recalled so there is no safe place for them to ride.
There have been 2 safety recalls and i find that unacceptable for my family. What are my options for a buy back?
Within months of purchase, I reported to James Wood Hyundai in Decatur that my children were repeatedly becoming unbuckled in the rear bucket seats. I was told the seatbelts were fine yet I continued raising this concern at multiple service visits because the issue persisted. This was an ongoing safety problem not an isolated complaint. Years later, Hyundai issued a recall for this exact defect. I promptly contacted the nearest dealership to schedule repairs and explained that this concern has been documented since shortly after purchase. I was informed repairs would be delayed several weeks because Enterprise fleet vehicles were being prioritized and was told I am the “only person” experiencing this issue a statement that conflicts with a formal safety recall. Enterprise cannot legally rent vehicles with open safety recalls due to safety concerns, yet I am expected to transport my children in a vehicle with known defective rear seatbelts. Now there is another recall regarding passenger safety in the third row with no remedy so my children have no safe seat to use in my car. When I asked who’s responsible if my kids are injured in the second or third row of my car they will not respond.
We have tried to get our local dealership to replace the seatbelt in reference to Hyundai major safety recall 283. They have not provided a remedy to my families daily driver. We scheduled an appointment to make the repairs on 12/18. My wife took the vehicle there just for them to tell us they did not have the parts to make repairs. She was told this on the phone as well when she called on 1/7, 1/15, and 1/19. We also contacted Hyundai directly and was told our case would be expedited. Our concern has not been important to every entity that we have contacted due to it not being there families at risk. Other families have been able to get rental vehicles provided by the dealership but my family has not been that fortunate. Thanks in advance and any help is appreciated.
The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at an undisclosed speed or while the vehicle was parked, the front driver's and the rear passengers' seat belts unexpectedly unlatched. The contact received notification of the federal safety agency Campaign Number: 25V607000 (Seat Belts); however, parts were not yet available. The vehicle was taken to a dealer by the contact's spouse, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact later called the dealer and was advised that the parts were not available and that the parts were on a nationwide backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 67,000.
The contact owns a 2022 Hyundai Palisade. The contact stated that the front driver's side and passenger's side seat belts unbuckled independently while driving. The contact stated that the failure had recurred more frequently with the front passenger's side seat belt. The local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact later received notification of the federal safety agency Campaign Number: 25V607000 (Seat Belts), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
I am writing to report a serious safety concern regarding my vehicle’s front passenger seat belt, which unexpectedly came unlatched. Although Hyundai replaced that one seatbelt, I remain very concerned that other seatbelts in the vehicle could have the same defect. I was informed that the warranty has been extended in case this issue happens again, allowing for additional replacements. However, this approach does not fully address the risk. If a seatbelt were to unlatch during an accident, it could lead to severe injury or death. This is a major safety hazard affecting all seatbelts in the vehicle.
The seat belt buckle in the third row was crushed by the folding of the third row. I had to replace the buckle to use it.
My car was making a rattling noise from the engine and would stutter at a stop and sometimes kick into park or turn off. No warning lights would turn on, on the dash board warning i was low on oil. The back passenger brake light warning light turned on. The Third seat middle seatbelt does not lock. I took into Hyundai to get it serviced and I had to pay for my car to be put on a diagnostic test. I was told I was low on oil. I never had any warning lights go on, on my Dashboard. My motor could have blown out. The only warning light I got was my back light is out. I never had any warning signal go on my dashboard saying my seatbelt doesn’t lock. I had it serviced 2025 and again the same back tail light is out. I have kept my vehicle maintenance up to date. I am going to have to schedule another appointment for my back tail light ( same side) to get repaired
My wife drives the vehicle regularly and mentioned that the seatbelt unlatched multiple times without force to the buckle or latching mechanism. The seatbelt problem was occuring before her vehicle accident and continues to happen afterwards. The seatbelt came completely undone while driving at highway speeds and seperately during stop and go traffic. You may inspect it as needed as long as the inspection does not impeed usage for traveling to work Monday - Friday 8-5 please. The vehicle is used as a primary means of transportation. The driver's safety is continously put at risk due to seatbelt failure and may cause bodily injury, serious bodily injury, or death if not corrected. The vehicle was dropped off at Hyundai Northwest in San Antonio for a seperate issue and the seatbelt failure was mentioned and I was told there is no active recall for it to be fixed. They did not investigate further. The vehicle has been to classic collision repair on Fredericksburg Rd in San Antonio for a rear end collision (not at fault). No warning lamps or messages noted.
Multiple times after the kids buckle in, their seatbelts will become unlatched while driving down the road. This occurs in the middle row and happens with everyone from the [XXX] to the [XXX] . In some instances it has happened when an adult is sitting in the second row as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My middle row seat belts randomly become disengaged. Even after ensuring they are pushed in all the way. This has happened multiple times and is concerning as I drive my kids around a lot. It has had 10+ times but I took it to the dealer and they said at the time they couldn't replicate it so nothing could be done but it keeps happening! Randomly and without warning.
2nd row, right seat belt will sometimes not latch properly, or will come unlatched by itself while in operation.
I am the second owner of this vehicle and have only been driving it for two weeks. The second row driver’s side seatbelt has disengaged on multiple occasions (at least 5) while the car is in motion. The passenger seatbelt has disengaged twice and the driver’s seatbelt has disengaged once. Obviously this is a serious issue that could result in major injuries if an accident ever occurred. I will be taking the vehicle in for service as soon as possible.
Drivers seatbelt randomly comes unclicked when driving. This also happens even after making sure the seatbelt is secure. Also have issues with passengers side second row with seatbelt not clicking into place after several attempts.
The seatbelts in the Driver, Front passenger and second row passenger come unlatched by themselves, unprompted and at times, do not want to buckle until multiple times of forces them in. The driver seat with the lower seat adjustment will move unexpectedly without prompting. This is not the first time this has happened. It has occurred multiple times this past year, starting around 36,000 miles.
Sometimes seatbelts come unbuckled in the front and back seats. Currently front passenger seat will not buckle has happened several times. Seems to not always latch all the way. Have had a seatbelt, unbuckled while driving a few different times. Huge safety issue.
2nd row captain seats come unbuckled on there own after correctly buckling/ latching them. Has done it multiple times while driving down the road on my adult children and my younger children
Passenger rear seat (middle row) belt comes unlatched on its own while the vehicle is being operated. The latch is currently securing a [XXX] boy (approx. [XXX]) for most of the time the seat belt is latched. The seat belt in most cases remains latched however it is slowly becoming more progressive. The left rear passenger seat (middle row) is currently latched securing a car seat with no issues present and no issues present at third row seat belts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driver's seatbelt is unlatching while driving spontaneously. It is also having issues latching and staying latched. The dealership was not any assistance, as they said it was likely maybe dirt in the seatbelt (there isn't any debris). This is a huge safety concern, as we have a young child and are now concerned about the rest of the seatbelts doing the same thing.
The seat belt on second row of Palisade Hyundai 2022 does not latch all the time, and it is a safety issue. Keeps happening on and off since I bought the vehicle. Dealer doesn’t want to fix it, as when they test it 2 it works.
The passenger side 2nd row seatbelt will randomly become unlatched while driving the vehicle. This happens despite checking to be sure it has clicked/locked into place at the start of the drive, and has happened repeatedly at random times. This began happening in January 2025 and has occured about 6 times since. I just scheduled a Hyundai service repair for 02/28/25.
The contact owns a 2022 Hyundai Palisade. The contact stated that the driver's side and passenger’s side front seat belts unlatched unintendedly. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 19,000.
The front passenger seatbelt suddenly popped open while making a turn. The same thing previously happened with the drivers seatbelt but figured I must have not fully buckled it; when it happened to my husband weeks later in a different seat, I researched it and see it is a known issue.
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