On at least 8 occasions, the vehicle has issued a warning to take control now of the vehicle and then begun to stop the vehicle. On 2/16/26, it tried to stop the vehicle on two occasions, and the driver had to press the gas pedal as a car was approaching from behind. I have videos and dash cam videos of several occurrences. It also has determined that an overpass was an obstacle and tried to stop the vehicle. I have taken it to the Hyundai dealership 5x. Hyundai cannot duplicate the issue, but the videos clearly show the problem. It is random. There is a significant defect with the sensors and/or software.
2026 Hyundai Palisade driver assistance complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
Constant and consistent Alerting (Attention) with the (steering and eye alert) icons present. NOTE: It would be helpful to understand and be told the exact sensor or type of alert (eye camera, steering input, forward camera) that triggered the alert! As it stands, every few seconds to minutes the alert states driver is not attentive. Eventually between 2-8 warnings is unrecoverable and the cruise control shuts itself off after a myriad set of warnings. No matter what is attempted the car ends the cruise control and the driver MUST maintain control at that point (decelerating from highway/interstate speeds dramatically). Myself and all family drivers experience this IMMEDIATELY after activation. Dealership has reported no trouble after 50 miles of driving (as stated). I have video of this issue and am adding them to youtube (2026 hyundai palisade cruise control fail) for others to see. This is UNSAFE and DISTRACTING! The alerts alone are enough to deactivate this (if available, but: it cannot be deactivated!) let alone decelerating from speed for "no good reason" outside of drivers DIRECT control. The only solution I HAVE is to not use cruise control and the safety features (as they are marketed to work) and negate the safety features I purchased the vehicle for.
While driving, the vehicle displays a warning of "Eyes on Road, Hands on Wheel". It has happened 6x since vehicle purchase, most recent on 10 Jan 26. The most recent occurrence was 10 Jan 26. Hyundai has issued a bulletin that this could occur when wearing sunglasses. The most recent time it was raining, no sun, no sunglasses and hands were on wheel at 10/2. Warning message displayed for several seconds (eyes on road/hands on wheel) and then went into stop mode on the highway. Tapping the brakes broke the lock and are continued without stopping. Been to dealership 3x. Hyundai says it can be caused due to sunglasses. Most recent time, no sunglasses.
Entire instrument cluster goes black while driving. Speedometer, odometer, tachometer, turn signal indicators, everything stops working and just a blank screen. Have a video of it happening. Took it to hyundai and they would not approve tear down to find what is causing and said that it is not a safety concern, yet this would cause the vehicle to fail safety inspection in our state.
See attached document for complaint.
New Hyundai Palisade Hybrid Calligraphy AWD speedometer and critical information screen and heads up display while driving goes blank. This has happened to me twice. I have been directly in contact with Hyundai USA and my local dealership to resolve this critical safety issue. Hyundai engineers have been working the issue with suggestions to my dealership to identify and resolve the problem. Hyundai engineers are shotgunning the solution with no success. With this safety issue in mind, I request that you contact Hyundai to request they have a product recall on this vehicle. This problem puts just not me but all other drivers at a significant safety risk on our highways. I request feeds back on this issue
Problem Statement: Instrument cluster has an instrumentation update lag of approximately 10 seconds. The problem may or not be present when you turn the vehicle on. Description of Problem: Turning on the vehicle. The Instrument cluster does not load properly. Different display elements appear in a different sequence than normal. The speedometer remains at zero even though the car is moving. The lag to begin changing the speed indicated is approximately 7-10 seconds. The car can be moving at 60 miles per hour, and the speedometer indicates zero. When the car is stopped the guage may read the prior steadystate speed of the vehicle. For example. Going from 65mph to a stop the speedometer will continue to read 65mph even though it has stopped. Potential Safety issues •Driver Speed Awareness: The driver may unknowingly exceed speed limits, exposing themselves to traffic citations or legal liability. •Inability to gauge speed accurately may lead to unsafe driving behaviors, such as entering curves or approaching intersections too quickly. •Braking and Stopping Distance Misjudgment: If the driver believes they are traveling more slowly than they actuallyare, they may underestimate stopping distances. This can result in rear-end collisions, failure to yield, or inability to stop in time for pedestrians or cross traffic. •Acceleration and Merging Risks: During highway merging or lane changes, the driver may not accelerate appropriately relative to surrounding traffic. A lagging or frozen speedometer can cause misjudgments of closing speeds, leading to sideswipe or merging collisions. •Entering a curve: Navigation-based Smart Cruise Control might expect you to slow down for a curve or exit. But if speed is misrepresented, it might delay braking or deceleration, causing the vehicle to approach the curve too fast, increasing risk of lane drift or rollover. Dealerhas been excellent to work with. They are aware of the issue and are recitifying the problem.
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