Hyundai Santa Cruz transmission failure problems

Filed Aug 4, 2026 · Transmission · LA

The transmission failed. The dealership computer identified the failure with Safety Recall 236.

Filed Jun 1, 2026 · Transmission · 200,000 miles · WA

The contact owns a 2022 HYUNDAI Santa Cruz. The contact stated while driving 74 MPH, while depressing the accelerator pedal the vehicle failed to respond. The contact pulled over to the right side of the road and turned the vehicle off and on and the vehicle began to work as intended. A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The contact then had the vehicle towed to another dealer where they informed her there were no recalls. The contact mention this failure has occurred on several different occasions. The vehicle was repaired as the transmission was replaced twice. The manufacturer was notified on the failure, and they informed her to request a prior authorization from the dealer ship which was denied. The approximate failure mileage was 200,000.

Filed Oct 6, 2025 · Transmission · FL

Hyundai Santa Cruz with transmission problems. 5 attempts to repair and manufacture failed to. Last time, vehicle had a sudden transmission failure while driving. Car stop responding to acceleration and transmission was not switching gears, that could had cause loss of control, especially in high-speed or high-traffic situations. Luckily it was very early in the morning, not much traffic and before (0.3 miles) from taking a high-speed interstate. Vehicle is not safe to drive and according to a research I made, other vehicles of same brand, model and year are facing same issues.

Filed Aug 18, 2025 · Transmission · WA

2nd replacement DCT transmission failed Loss of power while driving on the interstate , upon acceleration no increase in speed, went from 65mph to 38mph before able to pull off the highway. Intermittently it is not shifting, shuttering, hard reverse shift, hesitation from park into drive

Filed Dec 13, 2024 · Transmission · CA

Transmission failed to transfer adequate power to the wheels when the accelerator was pressed from a full stop at the entry point of an intersection. This led to the the vehicle slowly entering the intersection for 2 feet over w seconds. Transmission then transferred full power to wheels. Vehicle was then driven to the entrance of the nearest parking lot, which required a left turn. Vehicle again had only a partial transfer of power to the transmission, leaving the vehicle temporarily blocking part of the oncoming lane which could be dangerous if there was any oncoming traffic. A "check transmission oil" message flashed on the driver screen; however, this vehicle has a sealed transmission and it is impossible for a driver to check. Vehicle was then taken to the nearest dealership for evaluation.

Filed Oct 19, 2024 · Transmission · IA

First shift issue, no warning lights present, was able to get to dealer they hooked up computer and reset/restart vehicle and told me I probably hit gas and brake at same time and it was probably in limp mode. Month later went to store just fine, got back in my vehicle and check engine light was on, shift issues, was told to keep driving for over 2 weeks till they had available appointment, during that time battery died and check engine light went off but shift issues were still there and they had to drive it I believe they said 60 miles to get light to come back on so hyundai would approve transmission replacement. After that finally got replaced and I put almost 4k miles on their rental (yeah... took a while). I was back in less than a week before service transmission immediately indicator comes on, again got to my destination fine, got back in vehicle and I'm on my way back in the dealer again. I was told I was the third transmission back in to get replaced again after a week of being on the road. but wait, battery dies again, warning lights gone and they give back the vehicle. They were nice enough to offer me 10k less than what I purchased it for 6 months ago.

Filed Sep 10, 2024 · Transmission · WA

Loss of power transmission failure Recall issues continue

Filed Aug 27, 2024 · Transmission · MD

On [XXX] my new 2023 Hyundai Santa Cruz’s transmission failed while driving. Vehicle down shifted with a noticeable loss in power and speed. This was a very dangerous condition as I was in traffic when this incident occurred. The vehicle’s odometer shows ONLY 4761 total miles since purchasing this car brand new at Sheehy Hyundai in Waldorf, Maryland INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 23, 2024 · Transmission · WA

A check engine light illuminated and the transmission system malfunctioned. Vehicle lost acceleration and would not shift until RPM was over 3k. It also would not allow manual or paddle shifting. Reviewed recalls and saw there is one for possible need of transmission replacement. I contacted the dealership and they said all recall work was addressed (transmission has never been replaced). They may have changed a part and updated a computer related to this recall but they were ADAMANT my recall had already been addressed. They made noise like I needed to pay for diagnostics. I took the car to an independent shop and paid them to diagnose as I was hesitant the dealer was being 100% honest with me. As it turn out YES. The transmission has failed and needs to be replaced. They provided me with the documentation showing this issue is recall related. (38,000 miles). My concern is that dealerships may mislead customers about this recall and cause possible dangerous conditions.

Filed Jul 19, 2024 · Transmission · FL

For the entire day (XXX) my car would go limp when trying to shift gears with an automatic transmission. At least 3-5 second delays when pressing on gas and NOTHING happens. Very dangerous when driving in traffic as you cannot get out of the way of oncoming traffic! It finally moves very slowly as if you are in the wrong gear. I would say that the 2 and 4 gears it would not go into at all. As I floored the accelerator, I would see my MPG rating go sky high as no gas was getting into engine. The clutch was slipping when trying to accelerate. Then I got a main display message that said "A possible condition with your Transmission Control System has been detected. A full system check is recommended to be done when convenient, Please contact your local dealership to schedule an appointment". The yellow CHECK ENGINE symbol also came on and stayed lit on the dash. This problem continued for an hour as I drove the car and got home safely. I drove it again an hour later and the same problem persisted again. I also received a Hyundai Bluelink message that a problem had been detected with my Transmission Control System and gave me error code P1C2D03. You may want to look at Hyundai Recall 236 (which only covered 22 Santa Cruz models, even though everything is the same in 23 model and the recall should be extended by you). Also look at Hyundai TSB 22-AT-009H which is my exact issue. These 23 Santa Cruz need to be recalled and fixed before someone gets killed. Went to Hyundai dealer the next day, and the car was operating normally although the CHECK ENGINE light was still on. They performed a software update and said if the problem continues that they will need to replace transmission. I have no confidence that this problem is fixed. Way too many people out there dealing with the same as I found out on [XXX] Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)