Vehicle went into “ limp mode” It is a hybrid and the electric motor was in operative and top speed is around 35 MPH Unsafe to drive
2025 Hyundai Santa Fe Hybrid: stuck in gear or won't shift
21 of the 112 complaints about the 2025 Hyundai Santa Fe Hybrid describe stuck in gear or won't shift.
- owner complaints
- 21
- of this car's complaints
- 19%
- recalls
- 0
Stuck in gear or won't shift by model year
- 20262
- 202521
- 20241
- 20231
What owners say
On 2 seperate instances while driving down the highway the car suddenly loses power and goes into limp mode. The battery and the engine are not communicating to power the vehicle. It will no go over 30 MPH and then says to pull over and charge the battery.
The vehicle has a recurring intermittent failure that can leave it completely undriveable. When starting the vehicle, the instrument cluster displays “Check Hybrid System,” “Check Emergency Stopping function,” the check-engine light, and multiple warning indicators. The vehicle remains in Park and will not shift into Drive. This has happened multiple times. Disconnecting and reconnecting the 12-volt battery temporarily restores operation, but the problem later returns. After a reset, the check-engine light may remain illuminated for approximately one day before disappearing. During the most recent occurrence, the vehicle became disabled at approximately 8:00 PM in a retail parking lot while my family, including two young children, was with me. The vehicle would not move. We had to leave the vehicle and walk in the rain to obtain tools so the 12-volt battery could be disconnected and reconnected in order to get the vehicle operating again. The problem was reported in writing to a Hyundai dealership before an August 10, 2026 service appointment, including a request to retrieve and document stored and history diagnostic trouble codes. The condition remains unresolved and continues to recur. The vehicle is available for inspection upon request. Separately, this vehicle also has an unrepaired Safety Recall 288 involving the rearview camera. The vehicle has been taken to the dealer for recall service, but the recall remains incomplete because the dealer stated the required part was unavailable.
The vehicle repeatedly loses motive power while being driven at highway speed. It slows even with the accelerator pressed to the floor, does not shift into higher gears, and drops to 40 to 50 mph. On [XXX], the vehicle lost power at highway speed while I was driving. I had to stop on the shoulder of the hwy. The vehicle could not be driven and was towed to the dealer. The dealer opened R.O. No. [XXX] on 9-3, recording mileage in of 23,595. It inspected the vehicle and confirmed the concern. It replaced the fuel rail pressure sensor (Part No. 35342-2M400) under warranty, confirmed a good idle with no codes, and performed a test drive of about three miles. The dealer reported the vehicle ready on 9-15-26; mileage out 23,596. On [XXX], within a few miles of picking up the vehicle after the first repair, the malfunction indicator lamp illuminated. We returned the vehicle to the dealer the same day; the dealer recorded the mileage in as 23,602. The MyHyundai app shows active Diagnostic Trouble Code P00BD00 (Mass or Volume Air Flow "A" Circuit Range/Performance — Air Flow Too High), powertrain system, recorded at 23,600 miles, with a listed date of [XXX]. The dealer returned the vehicle on [XXX]. On [XXX], four days after the 2nd repair, we brought the vehicle back to the dealer. We reported that it was idling high, at about 1,200 to 1,900 RPM while stopped, and that we had heard a low clicking sound since the repair. The dealer did not keep the vehicle. The next morning, [XXX], about 7 miles from home, the vehicle lost power on a bridge on [XXX]. It slowed to about 50 miles per hour and did not appear to shift. I stopped on the bridge with my [XXX] daughter in the car. VDOT responded. My husband and I switched cars. [XXX] then drove the vehicle. After about two miles it again lost power, and he had to leave the highway and use secondary roads at low speed to get to the dealer. The car is currently at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The primary component failure is within the hybrid powertrain control architecture, specifically involving the transmission control system or internal transmission clutches/modules (TCM/HEV control module). The vehicle utilizes a 6-speed automatic transmission integrated with an electric motor. During highway cruising, the transmission locks into a single gear ratio or a protective "limp mode," resulting in a total loss of normal acceleration despite high engine RPMs. The vehicle and its components are fully intact and available for inspection upon request. My safety and the safety of others were put at severe risk because the sudden, unexpected loss of acceleration occurred while traveling at highway speeds in active traffic. When the transmission locked and power cut out, the vehicle rapidly shed speed and dropped to a hazardous 20-35 mph on a high-speed roadway. This created an immediate, extreme risk of a high-speed rear-end collision from vehicles traveling behind me, forcing me to make defensive lane changes toward the shoulder without normal engine power to navigate safely. This happens without warning no notices or errors pop up when it happens. The issue is intermittent and has been presented to an authorized Hyundai dealership technician multiple times. Because the vehicle often resets its communication modules and temporary limp-mode parameters once the ignition cycle is turned completely off and back on, the dealership technicians have encountered difficulty pulling permanent historical diagnostic trouble codes (DTCs). However, the failure patterns match a widely documented, repeating issue among 2025 Santa Fe Hybrid owners regarding HEV torque calculation or loose engine wiring harness pin tension
While driving on a highway at approximately 60 MPH, the vehicle abruptly suffered a catastrophic loss of power and entered "Limp Mode," creating a severe safety hazard on the roadway. The vehicle was safely maneuvered and pulled over to the side of the road. Upon shutting the vehicle down and attempting to restart it after a few minutes, the powertrain completely failed to engage, refusing to shift into either Drive or Reverse. The vehicle became entirely disabled and required a flatbed tow to the dealership. Dashboard Warning Messages: - "Transmission Control System" - "Check Hybrid System" Diagnostic Trouble Codes (DTCs): - P177700 (Transmission / Hybrid Powertrain Control Malfunction) - P178400 (Transmission Control System / Electric Oil Pump or Actuator Circuit Fault)
Our family was driving on the highway at 55mph (I-495 in Alexandria, VA), the car instantly began to decelerate, despite having my foot completely on the accelerator and we had to limp over to the side of the road onto the shoulder. We had to wait multiple times for the hybrid motor to re-power itself to get off an exit at 10-15 mph. The car is now in "limp mode" and will not drive above 35 mph. This is the 4th time that we have had the same issue occur. Hyundai has provided a different fix each time, but they have yet to find an answer as to why this instant loss of acceleration keeps occuring. In the wrong circumstance. This instant loss of acceleration could be deadly and cause severe injuries to the individuals in the vehicle.
sudden loss of propulsion / limp mode, particularly under load or at highway speeds.
1. The SUV experiences complete power loss and goes into limp mode. Have been in nearly 3 accidents on highways with a vehicle that goes from 65 to 35 with no warning and then cannot accelerate or gain speed. 2. Battery, out of no where, goes from 3/4 full to 1 or 2 bars. 3. Extreme shaking of the vehicle while driving and at rest. 4. Vehicle is less than a year old and has been in for the same issue 4x. Currently with dealership since 6 July with no communication despite calls and in-person visits. 5. Loaner not provided despite car being under warranty and brand new.
Vehicle went into limp mode while driving on the freeway and then would not go past 30 MPH even after pulling over and restarting it. At first there were no errors but after a restart the following warning showed up: "Park with engine On to charge battery". Everything worked fine earlier that day.
The vehicle has gone into a limp mode unexpectedly while driving on the highway at 60+ mph. The car immediately stopped driving and went into limp mode and cannot go over 30 mph. It was taken to a service dealer. They could not replicate the problem, therefore the vehicle was given back as undiagnosed. This next incident occurred and almost caused an accident, and that was on, again driving on the beltway around Columbus, OH. The car went from 70 mph to 30 mph. The vehicle stayed at 25 to 30 mph the entire time. Could not get it to do anything else. Drove cautiously on the side of the road and got to the dealership after driving 30 minutes at 25 mph. Dealership ended up saying the transmission needed replaced. It has been at the dealer for 3 weeks waiting on a transmission
The vehicle has gone into a limp mode unexpectedly while driving on the highway at 60+ mph. The first issue was on May 13, 2026. The car immediately stopped driving and went into limp mode and cannot go over 30 mph. It was taken to a service dealer. They could not replicate the problem, therefore the vehicle was given back as undiagnosed. This next incident occurred and almost caused an accident, and that was on June 3, 2026, again driving on the beltway around Maryland. The car went from 70 mph to 30 mph. The vehicle stayed at 25 to 30 mph the entire time. Could not get it to do anything else. Drove cautiously on the side of the road and got to the dealership after driving 30 minutes at 25 mph.
Related recalls
No recalls on record for this model year.
Questions about the 2025 Hyundai Santa Fe Hybrid won't shift
Is stuck in gear or won't shift a common problem on the 2025 Hyundai Santa Fe Hybrid?
21 of 112 owner complaints about the 2025 Hyundai Santa Fe Hybrid (19%) mention stuck in gear or won't shift. The model year with the most reports is 2025.
Is there a recall or service bulletin for this on the 2025 Hyundai Santa Fe Hybrid?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2025 Hyundai Santa Fe Hybrid
Loss of power 18Adaptive cruise 12Check engine light 10Fuel pump 8Battery drain 6
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