The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving in traffic at an undisclosed speed, the check engine warning light illuminated. The contact then stated that she heard a clicking sound in the engine before the vehicle stalled. The contact stated that she exited the vehicle and noticed that all the engine oil had leaked from the engine. The vehicle was towed to the dealer where it was diagnosed that the rod bearing in the engine failed and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there was an open recall and to take the vehicle to the dealer, but no further assistance was provided. The failure mileage was approximately 200,000.
2017 Hyundai Santa Fe Sport engine complaints
Page 7 of 9: complaints 161 to 190 of 221, newest first, as owners wrote them.
I took my Hyundai to the dealer Anderson Hyundai in Anderson SC in March 2022 for an issue with all 3 of the brake warning lights coming on and was told that there was a recall. I was told that they took care of the issue. A week later all 3 lights came on again and the service manager informed me that that fix didn't work. I was also told that my car could catch fire and that I should receive another notice. When I received that 2nd recall notice I was then told that they could look at it but it would cost me to fix it. The issue is when I start the car the odometer spikes up to the 20 mile mark and then those 3 warning lights come on it isn't fixed. It has also displayed those warning lights while traveling on the road.
UNKNOWN It started with the engine suddenly reducing my speed down to 10 mph while I was driving on the freeway, the check engine light turned on. We then took it to the Hyundai dealership who turned us a way and told us they couldn’t see us for several months. So we were forced to take it to a repair shop who ran a compression test and told us it failed. We were able to speak to the dealership a few days later who asked us to take it in they re ran the test and told us it passed but they needed to do some updates to the knock sensor due to multiple recalls they had failed to inform us on (even though they had conducted an update back in 2019) after this they conducted several oil consumption tests which have averaged a liter or more consumed per 500 miles. During this time the vehicle repeatedly had knocking sounds, warning light flashes, sputtering of the engine, occasional stalling, and marked issues with acceleration from a stop, amongst other concerning issues. We then we’re required to have a combustion cleaning by the dealership, this not only didn’t solve any of the previous issues but increased the oil consumption to as much as 1.5 liters in around 330 miles. The dealership confirmed that the vehicle had been properly maintained and it hadn’t been tampered with but Hyundai continues to refuse to replace the engine. Even though many of the other engines with similar issues have since caught on fire and endangered the occupants. The vehicle continues to jerk when accelerating and consume oil at an alarming rate.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact initially received notification of the federal safety agency Campaign Number: 22V056000 (Service Brakes, Hydraulic) and had the vehicle serviced at the dealer once parts were available. After the recall repair was performed, the vehicle failed to accelerate from a stop. The check engine warning light was illuminated. The contact called the dealer and was advised to bring the vehicle back to the dealer for an inspection. The dealer diagnosed the vehicle with engine failure and provided an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 149,000.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while the vehicle was at an independent mechanic due to excessive oil consumption, the check engine warning light illuminated. The vehicle was diagnosed with a misfire in cylinders # 2 and # 4. Additionally, the vehicle stalled and was unable to restart while the contact was driving. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was then towed to Keith Hawthorne Hyundai of Gastonia (4712 Wilkinson Blvd, Gastonia, NC 28056) where the dealer informed the contact that the manufacturer had declined the engine replacement due to the vehicle being out of warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 97,000.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of the federal safety agency Campaign Number: 22V056000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the check engine and oil level warning lights were illuminated. Upon inspection, the contact noticed that the oil reservoir was empty. The contact added two quarts of oil. The vehicle was taken to an independent mechanic who diagnosed that the oil reservoir was empty and there were no visible oil leaks. The vehicle was then taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 62,164.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to Ourisman Hyundai (3516 Laurel Fort Meade Rd, Laurel, MD 20724) where a software update was performed; however, the failure persisted. The contact also stated that while driving at 65 MPH, the vehicle began to violently shake without warning. The contact had the vehicle towed to another dealer where it remained in their possession. The contact also received notification of the federal safety agency Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was not repaired. The failure mileage was approximately 94,000. Parts distribution disconnect.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while performing a routine oil check on the vehicle, he noticed that the oil level was lower than required. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic found no faults with the vehicle. The manufacturer was contacted and notified of the failure but offered no additional assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.
The driver smelled smoke, pulled the vehicle over, and could not get out of the vehicle. While stuck in the vehicle, the vehicle caught fire and totally burned into the ground.
The engine fail while i was driving the car on the highway, the car has about 64,000 miles and i already had purchased extended warranty through car max and they refused to fix my vehicle .
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 30 MPH the vehicle hesitated and was running rough while depressing the accelerator pedal. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 22V056000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
Excessive oil burning. Cracked exhaust valve leading to rough idle and check engine light. Requires a new engine that Hyundai claims isn’t covered under warranty at 85,000 miles.
vehicle is using up all oil very quickly and not sending a warning light. 3 quarts of oil was used before 3000 miles. I had 1 quart of oil in my engine and the warning light did not come on.
When pulling into traffic the engine stalls. This has happened several times.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving approximately 45 MPH, the engine suddenly malfunctioned and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine failure was caused by a failed engine rod bearing. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 137,000.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while reversing at an undisclosed speed, the vehicle lost motive power. Additionally, there were abnormal sounds and vibrations coming from the vehicle. The failure occurred twice. The vehicle was taken to the dealer. The dealer informed the contact that since there was no check engine warning light illuminated, they could not duplicate the failure. The dealer advised the contact to trade in the vehicle if she did not feel safe driving it. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at 45 MPH, the vehicle began to stall as an abnormal, knocking sound began to emit from the engine without warning. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that the rod bearing had gone through the engine block which resulted in engine failure. The vehicle was not included in the federal safety agency Campaign Number: 17V578000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed her that her vehicle would not be covered under warranty because a software update was not performed. The contact stated that she was never informed that the vehicle needed a software update. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was unknown.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving at 35 MPH, the vehicle began to jerk without warning as the vehicle stalled. The contact was able to pull off to the side of the road and had the vehicle towed to an independent mechanic. A week later, the contact was called and was informed that the engine needed to be replaced. Upon investigation, the contact linked the failure to the federal safety agency Campaign Number: 17V578000 (Engine and Engine Cooling). The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was losing oil. Additional oil was added however, the oil was depleted the next day. The contact stated there was no oil on the ground. There were no warning lights illuminated. The vehicle was taken to the local dealer and it was suggested that an oil consumption test be performed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 100,003. The VIN was not available.
Our engine keeps burning through oil, we have tried to work with Wilkins Hyundai service center and Hyundai's consumer affair. We have gone through their process of going in for oil changes at every 1,000 miles, however, oil has been burning before the required mark and we have gone in at 700 miles or less because the engine light goes on our engine knocks, the truck shakes, and the truck wants to shut off as we try to accelerate. We do not feel safe in our truck. How it began, towards the end of May, we called the service desk to disclose how we had an oil change and our truck had the oil light on, which was odd because we had just had an oil change. Wilkins service center asked us to take in the truck and they added the oil. Fast forward we have done this several times and we were asked to bring in the truck at 1000 miles, 700 miles, and we found ourselves coming in for oil changes sooner than the suggested miles. We were asked to follow their oil change procedure and come in three times then we will take a combustion test. To this day, we are receiving the run around with excuses and we have followed what the service center employees (past and present) have told us to do. During this time there have been major turnovers at the Wilkins service center and we have dealt with different employees with different excuses at the service center regarding our truck, even though we have complied with previous management. Regardless of who we dealt with, our vehicle was purchased there at Wilkins and has only been serviced there, new management has not been helpful with our situation that is not our fault. There is an issue with the engine we are aware of the HyundaiThetaEngineSettlement.com, as the service people should also be aware. We are now going on a month of no follow-up as to a resolution after we complied at our end, there is a paper trail, notes in their "system" and now they want us to restart the process all over again because of their error.
Engine failure Burning oil
I put regular gas in my car Tuesday, Saturday it started making a vibration like I had a flat tire and malfunction light comes on. I notice when I put reg gas engine makes rattling sound but dealership says it’s fine put premium to resolve this. So is this normal? Also my engine consumes oil, I took car in for oil consumption test and they say it burns 1 quart per 1000 miles which is ok. Really???
Tl* the contact owns a 2017 hyundai santa fe sport. The contact stated while driving at 5 MPH, the vehicle hesitated with the accelerator pedal depressed. The contact stated that she had experienced the failure while turning left. There was no warning light illuminated. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 14,000.
My car has started jerking when up shifting and seems to only be happening when the car has not warmed up. Then today while driving on the interstate at 78mph my car lost power. Not completely. Almost like something "gave out" and I lost the forward force I was going. It also became louder, almost like a lid hum. When you accelerate the vehicle does not want to go
There has been a knock since the car was bought 3 yrs ago. It burns threw at about1-2 quart of oil every 2000 miles triggering the oil light to come on. Oil changes are done every 3000 miles with full synthetic always. It's also been taken into hyundai of olympia for acceleration issue while driving (doesn't shift up/down, shift very hard, stutters when shifting) also asked about oil consumption when taken in for recall and was told the oil consumption was normal.
Tl* the contact owns a 2017 hyundai santa fe sport. The contact stated while driving and ascending a hill, the vehicle failed to accelerate and the speed would be reduced. Also during the failure, the check engine warning light illuminated. The cause of the failure was not yet determined. The local dealer haddad hyundai located at 689 east st, pittsfield, ma 01202, and the manufacturer were notified of the failure. The failure mileage was 22,000.*dt
This car has had a lower engine knock at start up from day one. They took care of knock sensor system but it still knocks at start up all the time and they refuse to take care of it at the dealership. I am a retired automotive restoration shop owner of 40 years and have had articles written about my shop so I know for a fact that the knock is coming from the rod bearings! It seems as though hyundai dealerships thinks and acts like everyone they encounter with this issue does not know what they are talking about. I am at the point of hiring an attorney before something bad happens with my wife and daughter while in the car.
Tl* the contact owns a 2017 hyundai santa fe sport. The contact stated that while driving 45 MPH, the vehicle shuddered and decelerated independently. Additionally, the vehicle failed to accelerate with the accelerator pedal depressed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the engine needed to be replaced. The vehicle was taken to fort mill hyundai (805 gold hill rd, fort mill, sc 29708 (855) 548-9524) to be diagnosed. The contact was informed that an unknown software update needed to be performed. The software was updated however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 37,000. The VIN was invalid. *dt
Tl* the contact leases a 2017 hyundai santa fe sport. The contact stated that the engine stalled numerous times while driving 70 MPH. The contact attempted to move the vehicle out of traffic. The check engine indicator illuminated while the failure occurred. The vehicle was taken to rt 2 hyundai (743 north main street, leominster, ma 01453, (978)-534-9999). Several times for the engine failure; however, the repairs did not correct the failure. The failure recurred. The contact had to pull over and resume driving no more than 40 MPH to avoid the engine stalling. The vehicle was taken back to the dealer where they diagnosed the vehicle and found failure code: p1326. The dealer also test drove the vehicle, but was unable to duplicate the failure. The contact stated that the engine wiring harness was replaced. The vehicle was repaired. The manufacturer provided case number: 16313165. The failure mileage was 31,614.
There's always a 2-3 seconds hesitation in situations where acceleration is necessary. After 2-3 seconds of hesitation after stepping on the pedal for acceleration, the car revs and produces high pitched and loud sound with no acceleration or accelerates abruptly. Quickly merging into highway, making turns, changing lanes from a full stop and slow movement feel like playing russian roulette. Hyundai service center always claims they cannot replicate my complaint and my concern is ignored.
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