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2001 Hyundai Santa Fe suspension complaints

Page 2 of 4: complaints 11 to 40 of 76, newest first, as owners wrote them.

See the summary of 2001 Hyundai Santa Fe suspension problems: which part fails, at what mileage and related recalls.

Filed Oct 22, 2018 · Suspension · WA

Rear driver side trailing arm badly rusted.

Filed Apr 11, 2018 · Engine, Suspension · KS

Tl* the contact owns a 2001 hyundai santa fe. The contact stated that both front coil springs fractured without warning and had been replaced by the dealer (hyundai east, 11200 e central ave, wichita, ks 67206, (316) 977-7800). In addition, while driving at a low rate of speed, the rear lower control arm fractured on the driver's side. The vehicle was towed to the dealer for diagnostic testing. The contact experienced a failure with the crankshaft sensor. The manufacturer indicated that the vehicle was not included in any recall campaigns. The vehicle continued to exhibit the failures. The failure mileage was not available.

Filed Dec 10, 2017 · Body, Suspension · 136,000 miles · MN

I had been driving the vehicle home and noticed the car was rubbing against the car. The subframe has rusted so much that I can't drive it. Had taken the vehicle to firestone. They said not to drive it and you should have it towed to our house. They said the tire would fall off or worse. They wouldn't touch it. So I had it towed to the hyundai dealership. They told me that to replace the sub frame in the front on the driver's side, it would cost $2000. When I towed the vehicle to hyundai, they said it could cost up to $5000. I couldn't afford to fix it. I then towed it home and it is sitting in my garage. I wish I would have know about this problem before I bought.

Filed Nov 24, 2017 · Suspension, Wheels · 108,000 miles · TN

Tl* the contact owns a 2001 hyundai santa fe. While driving approximately 2 MPH, the rear driver side wheel leaned inward into the vehicle. In addition, the contact noticed that the rear coil spring of the suspension was rusted and corroded. Friendship honda in johnson city, tenessee was made aware of the failures and stated that there was no recall on the vehicle. The manufacturer was made aware of the failures. The failure mileage was 108,000. *tt johnson city hyundai repaired for free. Traded it in 12/29/17. Updated 8/14/18

Filed Nov 24, 2017 · Suspension · 108,500 miles · TN

Rear driver side spring rusted out causing tire to lean into car. Only backing out of drive way at 2 MPH. Why was only recall sent to so called "salt states"? I live in tennessee and salt is used on roads in winter.

Filed Jan 1, 2017 · Body, Steering · 130,000 miles · CT

Subframe/engine cradle rot to point of separation, loss of steering and vehicle control. My newly licensed grand-daughter took it for a short about town drive, not getting more than a quarter mile before the wheel snapped out of her hands and the vehicle headed for the center line. She managed to get it to the side of the road. Both front wheels were in different directions, movement forward was sloppy. Aweful noises coming from below. Fluids leaking. I knew there was rust underneath but not such greatly weakened parts. Img_6087.jpg

Filed Jun 20, 2016 · Suspension · 172,000 miles · OH

Tl* the contact owns a 2001 hyundai santa fe. The contact stated that the vehicle's lower frame control arm was making a clicking noise. The dealer diagnosed that the a frame needed to be replaced; however, the bolts that held the frame were rusted. The a frame was not able to be removed and the vehicle was not repaired. The contact stated that the manufacturer issued a previous recall that was directly related to the failure; however, they were unable to identify the recall number. The manufacturer was not made aware of the failure. The approximate failure mileage was 172,000.

Filed Jun 1, 2016 · Suspension · 17,000 miles · KY

Tl* the contact owns a 2001 hyundai santa fe. The contact stated that while driving at 25 MPH, the driver's side rear wheel tilted leaving the vehicle impaired. The vehicle was towed to a near by firestone where the failure was assessed by the technician. The failure was diagnosed as a fractured rear axel. The contact stated that the manufacture was notified of the failure and no repairs was made. The failure mileage was 17,000. The VIN was not available.

Filed Mar 11, 2016 · Body, Suspension · 184,215 miles · GA

Tl* the contact owns a 2001 hyundai santa fe. The contact stated that the front passenger side suspension and subframe that the suspension was mounted to was severely corroded. The vehicle was taken to an independent mechanic to be inspected. The contact was informed that the subframe and suspension needed to be replaced. The vehicle was not included in the federal safety agency campaign number: 14v435000 (suspension). The manufacturer was not notified of the failure. The approximate failure mileage was 184,215.

Filed Oct 8, 2015 · Suspension · 155,000 miles · OH

Tl* the contact owns a 2001 hyundai sante fe. While driving 25 MPH, the contact heard a loud pop, the vehicle's weight shifted, and the rear driver side tire caved into the wheel weld. The vehicle was towed to an independent mechanic where it was diagnosed that the rear driver side trailing arm needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 155,000.

Filed Aug 20, 2015 · Suspension · 40,000 miles · NJ

I have had to replace the ball joints twice. The first time was seven years ago at about 40,000 miles and recently in june 2016 at 84,000 miles. Since it is a unique suspension without alignment adjustments, the design could be causing unusual stress on the ball joints.

Filed May 19, 2015 · Steering, Suspension · OH

While driving home with family in vehicle the control arms broke, ball joints broke and the sway bar broke.

Filed Apr 16, 2015 · Suspension · 173,000 miles · MD

Rear trailing on on both sides have corroded through. Driver side rear control case has disintegrated, passenger side is severely corroded. - march 18, 2010: vehicle had service preformed on to address "recall #090 rear trailing arms and front sub-frame corrosion treatment", rust preventative v and plug kit service performed by dealer. - may 16, 2012: vehicle had subfame replaced due to rust hole at right front lower control arm connection, replacement of rack & pinion and transfer case for $2777. - dec 12, 2014: vehicle had service performed to address "tsb# 14-01-141-1 - front coil spring protector. There is a fault with how the recalls and service requirements have been issued with this vehicle. If the recall and prescribed service were properly done, having to replace the front sub-frame just over 2 years of having service to prevent sub-frame corrosion performed would not have been required. The sub-frame was so damaged that the vehicle was deemed unsafe to drive. Nor would 4 months after having recall service performed and vehicle inspected by dealer, the rear control case and arms have completely failed making the car not only unsafe to drive but not even drivable now because the rear driver side wheel is positioned at an angle with structural support.

Filed Oct 8, 2014 · Fuel system, Suspension · 125,000 miles · MT

Tl* the contact owns a 2001 hyundai santa fe. While driving approximately 40 MPH, the rear of the vehicle swayed. The contact noticed that the rear end was lower than normal. A certified mechanic stated that the rear-trailing arm and struts were rusted. The vehicle was towed to the dealer and repaired. The details of the repair were unknown. The contact also mentioned that the fuel tank was previously replaced due to rust. The manufacturer was notified of the failures. The approximate failure mileage was 125,000.

Filed Sep 30, 2014 · Suspension · 157,000 miles · PA

Tl* the contact owns a 2001 hyundai santa fe. The contact stated that while attempting to make a left, the rear tires turned right and the vehicle went sideways blocking two lanes. The vehicle was towed to a private mechanic where it was diagnosed that the driver and passenger side trail arm was rusted and cracked in half. The vehicle was not repaired. The vehicle was not included in the federal safety agency campaign number: 09v123000 (suspension). The manufacturer was not made aware of the failure. The failure mileage was 157,000.

Filed Sep 1, 2014 · Suspension · NY

Hi, I've read several complaints over a issue that I'm starting to have and the out comes has not been good and I fear for my family driving in this vehicle. I'm hearing a scratchy rubbing sound in the rear so I jacked it up to find my trail arms are rusted so bad theirs huge holes in the trail arms and rotor cover are rusted almost off. I sure don't want to receive a call my family has been hurt in a accident so is why I'm contacting you over this matter. I would appreciate to be contacted to know what I should do before it's to late. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Aug 10, 2014 · Suspension · 180,000 miles · KY

My teenage daughter was driving her car and it started swaying on the road. She had a lot of trouble controlling the car and finally was able to pull in someones drive. Upon inspecting the car we noticed there was a problem with the back right tire. After further inspection it was discovered the trailing arm had split and had rusted out. I had noticed there was a recall in certain states for the same problem that was wrong with her car but I was told by the dealer her car did not have a recall for this. We had to pay out of pocket to fix the car. I don't understand how hyundai can only limited this type of recall to certain states, when kentucky does use a lot of road salt that seems to cause this problem. Please let me know if we could be reimbursed for this. It could have been a lot worse if my daughter had been going faster or on the interstate.we do have pictures if you need those please let me know.

Filed Jan 27, 2014 · Suspension · 255,000 miles · WI

Tl* the contact owns a 2001 hyundai santa fe. The contact stated while driving 35 MPH, the driver suddenly lost control of the vehicle without any warning. After inspecting the vehicle he noticed that the rear passenger wheel was bent due to corrosion. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle had been repaired under recall the federal safety agency campaign number: 09v123000 (suspension). The vehicle was not repaired. The failure and current mileage was 255,000.

Filed Sep 12, 2013 · Body, Suspension · 166,200 miles · PA

Became 2nd owner in june 2005. In march 2010, hyundai recalled vehicle for suspension component rusting/corrosion, specifically rear trailing arms & front sub-frame. [ hyundai has had numerous (8-9 ??) similar suspension recalls over the past 5 years for elantra, sonata, tiburon, azera and other models.] in march 2010, responding to recall, vehicle taken to authorized hyundai dealer, where dealer elected to repair, rather than replace affected front and rear suspension components. The prescribed recall repair consisted of drilling (drain) holes in all front & rear suspension components, removing excess rust from inside components, then spraying with anti-corrosive wax. August 7, 2013, right rear trailing arm failed due to continued excessive corrosion, causing steering loss and near wheel collapse. Hyundai dealer revealed cause of suspension failure. Hyundai corrosion specialist concluded that hyundai would replace both rear trailing arms only (not front sub-frame components, which are also excessively rusted/corroded), but that because of vehicle's 10+ year age, owner would be responsible for all "incidental and related suspension parts and labor" expenses incurred while the rear trailing arm replacements were being made. I am appealing this hyundai decision to the federal safety agency because the repair that hyundai elected to perform (vs a full components replacement) in march 2010, when vehicle was only 9 years old, has proven to be totally ineffective, and that owner has not contributed, in any way, to this suspension defect. Given hyundai's corrosion vulnerabilities, their inability to effect a repair in 2010, and the owner's non-contributory role here, hyundai should now replace all front & rear suspension components, as they should have in 2010, at no cost to the owner.

Filed Sep 9, 2013 · Suspension · 145,000 miles · IL

Lower control arm rusted through wheel detached from rotor wheel hang off. Wheel not straight.

Filed Oct 5, 2012 · Suspension · 149,000 miles · IN

Tl* the contact owns a 2001 hyundai santa fe. The contact stated that the rear driver's side tire was abnormally leaning inward. The vehicle was taken to the dealer for inspection where they stated that the trailing arms were rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 149,000. Updated 1/129/13 *cn the consumer stated the trailing arms were also rusted on the passenger side. Updated 2/6/2013

Filed Sep 27, 2012 · Suspension · 118,000 miles · NY

Tl* the contact owns a 2001 hyundai santa fe. The contact stated that while driving 55 MPH the vehicle started to shake and the tires began to make a loud noise. The contact mentioned that after inspecting the vehicle he noticed that the control arm was bent into the frame. The contact believed that the failure was due to corrosion. The dealer was contacted. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. The vehicle was not repaired. The failure mileage was 118,000 and the current mileage was 118,390.

Filed Sep 24, 2012 · Suspension · 120,000 miles · SD

My teenage son was driving his vehicle, when it suddenly felt like he was driving on black ice. The wheels felt like they were all over the road, and he heard some type of loud noises coming from underneath the car. Luckily he knew better and pulled over onto the side of the road. The wheel on the left hand side looked completely turned in and the vehicle was not drivable. We immediately took the vehicle to our local mechanic. Later that night I did some research and saw that they had a recall for the 2001 hyundai santa fe because of the trailing arms rusting out. I called the corporation for hyundai reference my situation and asked about the recall. They said that since I did not live in a salt belt state, there was nothing they could do for me. I then called my local hyundai and asked them. They told me that I could bring it in and they would look at it and see what they could do, but they would not make any promises. Our local hyundai dealership has a horrible reputation, and I knew if I had the vehicle towed to them, not only would they tell me that the vehicle did not fall under the recall, they would charge me and arm and leg to fix it. I chose to stay with my local mechanic who I trust. That mechanic told me the arm was completely rusted out. . He had pulled up the recall as well, and agreed with me that hyundai should fix this free of charge, since obviously it was a defect on their part. He also said that the salt belt state rule for the recall made no sense since other things can cause rust. After my vehicle was fixed I took the trailing arm to my local hyundai dealership and showed them. I told them I expected them to pay at least for the arm which cost me 189.00 plus tax, since this was their defect. I had also bought the vehicle from them on april 30. They said no and showed me the door. My son could have crashed and died. Hyundai should be ashamed.

Filed Jul 14, 2012 · Suspension · 137,741 miles · VA

I was entering my apartment complex when my car made a noise. It felt like we had a flat tire and I lost control of the vehicle. I parked the car and then saw that the rear trailing arm was fractured. I looked in the internet and saw campaign id number 09v123000. This campaign mentions all cars manufactured from 2001-2003. My car was manufactured in 2001 and was sold in the state of new york. I called the hyundai and they say my VIN does not fall onto this campaign yet it has all the symptoms and characteristics to be included. Please help!

Filed Nov 21, 2011 · Suspension · 119,765 miles · VA

While backing out of the driveway I noted a crunching sound from the rear of the vehicle. After driving approx one mile I inspected the rear suspension. I found the driver's side lower trailing arm had rusted to the point that it had collapsed. This vehicle has been kept in a garage in northern virginia since new. Up through dec 2008 it was used for one winter trip to eastern pennsylvania and northern new jersey. Since I was aware of issues with the rear suspension of this vehicle I had inspected the lower trailing arms approx four months prior to this incident. At that time I found only a half dollar sized circle of scale/rust and some scale/rust on the welded seam on the driver's side trailing arm. There was no indication of an impending failure. I surmise the component rusted from the inside out and thus a visual inspection would not be effective to give a warning of possible failure. Owners should be advised that visual inspection, at least to an untrained eye, may not be effective to indicate impending failure. The last dealer maintenance prior to this incident was a rear brake job in october 2010 at 111,000 miles. Pictures of the failed component are available.

Filed Jan 5, 2011 · Suspension · 107,000 miles · ME

I have a 2001 hyundai santa fe that had a recall under campaign # 09v123000 . The recall started in august 2009, however, I was never notified. In december, 2010 I noticed extreme pulling in my vehicle when I almost drove into a ditch. I immediately stopped driving my vehicle. I contacted the dealership, and was then informed of the recall. I had my car brought in for repairs, but during repairs, where my trailing arms were not only corroded but also bent, it was noted that my tires which were all at half life (which leaves about 40k miles on them) were abnormally worn on the inside of the rear tires. With the type of abnormal wear, this is most often because of misalignment, which is noted as something that will happen if repairs are not made to the vehicle per the recall. I asked hyundai to replace the tires as this was their negligence in notification of the recall, they denied it. I spoke to the head of the dealership, who set up a meeting with a representative from hyundai, who made it very clear they hyundai, under no circumstances, warranties tires. This "under no circumstances" does not fit, since their recall and rear suspension problems caused the issue and I had to replace my tires long before would have been necessary because they did not inform me of the recall. They also had put a note of the recall on a previous work order in 2009, but had not made note of this to me when I checked out with them, nor did they take care of the repairs that day while my vehicle was already in the shop.

Filed Sep 21, 2010 · Suspension, Wheels · 121,000 miles · IA

Tl*the contact owns a 2001 hyundai santa fe. While driving approximately 25-30 MPH on a gravel road during rainy weather conditions the rear passenger side tire came off. The contact drove onto the emergency lane. He called the dealer where he purchased the vehicle and it was towed to the dealer. The vehicle was pre-owned and purchased in april 2010. The contact stated that the dealer put the wrong lug nuts on the tire. After the lug nuts were replaced a week later the ball joints on the passenger and driver side failed. He also stated that the trailing arms on the rear driver's side were covered with rust and broke in half. Most of the repairs were made to the vehicle. The body shop is repairing tire failure and the rear fender. The failure mileage was 121,000 the current mileage was unknown. Updated 01/06/11. *lj updated 02/28/11

Filed Jul 9, 2010 · Suspension · 145,000 miles · OK

On june 30, 2010 at approx 9:50 am cdt, I suddenly lost control of my 2001 hyundai santa fe while driving approximately 65 MPH on the highway in oklahoma city, ok. My vehicle began to swerve as if on a sheet of ice. Road conditions were actually optimal with no water, ice or other adverse road conditions. I was able to wrestle my vehicle off the highway onto an exit while gently applying my brakes to gradually reduce speed. The vehicle was canted on the roadway (rear end significantly displaced to right) as I drove it to a nearby repair shop. I was basically dragging the rear end behind me. A friend confirmed this appearance and that the passenger-side rear tire was also deviated toward the right and that both tires were angled inward as he followed me to the repair shop. At this time, I was unaware of a safety recall (the federal safety agency action # ea08023, recall campaign # 09v123000) that applied to my vehicle. The rear trailing arms are susceptible to corrosion and failure. Unfortunately, only owners who had purchased that vehicle in a salt-belt state, or were registered in a salt-belt state at the time of the recall (april 2009) were notified of the danger. My vehicle had been purchased in oregon and I have resided in oklahoma for the 4 years. I did spend 4 years driving this vehicle in 2 salt-belt states, however, exposed to the conditions that accelerated the corrosion of the flawed parts. After I discovered this recall on my own on 7/8/2010, I got the vehicle towed to edmond hyundai in edmond, ok and began trying to get this recall work done. The service manager agreed that both rear trailing arms had failed and had significant corrosion. Hyundai agreed to replace the rear trailing arms, but has refused to pay for towing and other vehicle damages that resulted from this component failure. They also refused to provide a vehicle while mine is in the shop or pay for a comparable rental vehicle. I have escalated this to hyundai's national office.

Filed May 4, 2010 · Suspension · 129,000 miles · PA

Tl*the contact owns a 2001 hyundai santa fe. The contact stated that while driving at approximately 30 MPH, the driver heard a loud noise; both trailing arms fractured due to corrosion. The vehicle was towed to a local mechanic. The contact called the manufacturer who informed her that recall 09v123000 (suspension: rear) was in effect. The rear suspension was repaired and the rear axle replaced according to the recall. Since the repair, the vehicle shakes, shimmies and rattles. The check engine light was illuminated at all times and the vehicle was hard to steer as it pulled from left to right. The current and failure mileages were approximately 129,000.

Filed Feb 13, 2010 · Suspension · 126,000 miles · PA

Regular interstate driving, I then suddenly lost control, and crossed three lanes, darting back and forth across traffic and got it under control to the side of the road. There is where I discovered the rear right wheel was hanging off.

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