Purchased new a 2010 hyundai santa fe, se. The problem that occurs randomly every few days is when accelerating slowly at around 20-30 MPH and the transmission slips out of 2nd gear effectively putting the transmission in neutral for about 1 second, and then will hard shift into 3rd gear making a loud bang noise. It can feel as though I was rear ended. This problem has been occurring since new and has been taken to the dealer multiple times where there the problem could not be replicated. This is the same complaint as with about 10% of the 140 or so complaints on the federal safety agency site for this year and model. There are at least 2 and possibly more tsb's that appear to address this problem (tsb-10-at-006, 12-at-012, 12-at-009-2). I will attempt to address the problem again with the dealer asking him to review these specific tsb's. After so many complaints about a very specific problem to a vital drivetrain component, it is time for hyundai to take ownership of this problem and fix it! The consumer should not have to go through so much hassle for a widely known issue. How many more people have this problem and don't take the time to report it?
2010 Hyundai Santa Fe transmission complaints
Page 3 of 5: complaints 41 to 70 of 109, newest first, as owners wrote them.
Purchased vehicle brand new: transmission shifts violently when cold also misses gears when up/down shifting. I brought the vehicle back to the dealer multiple times starting when it only had 3,000 miles. I was told there was nothing wrong with vehicle. Took the vehicle to a different dealership, they indicated a software update need to be done to address the shifting problem. Update was completed, results were the same. Transmission still shifts violently. Don't know what else to do ???
Drive axle broke, causing loss of power to front wheels. I had come to a stop at a rural highway junction, and the vehicle would not move. The vehicle will roll away in park if emergency brake is not applied.
Purchased 2010 santa fe, 52,200 miles for wife. After a couple of days, she said car was rough on occasion on way to work. I drove car to find out what she meant. Turning left out of driveway car jumped while shifting, good no car was coming from other direction. I noted that during first 5 miles or so when first run from cold start, shifting between 1st, 2nd, 3rd gears that there were occasional rough shifts. There seems to be hesitation and then abrubt shift. This happens when up and downshifting between gears. On a few occaions, it is extremely hard and feels like car has been rear ended. We brought the car to hyundai and service department confirmed the problem. They charged us almost $150 for 2 software updates. Then after paying for this service, hyundai told us that it did not fix the problem. It would cost us another aproximately $2,800 since the transmission would have to be replaced. Just a few months out of 5/60 warranty, inside 100,000 mile 7 year, but first owner only, warranty. I cannot imagine the nerve to charge someone for a software update on a known transmission problem and say sorry you have to pay us more to realy fix our design problem. Unfortunately I did not join a hyundai forum that this common problem is talked about till after the purchase. And to think hyundai advertises their great and worthless warranty.
Turned car on, there was a bang (as if getting rear ended). Put car in reverse- car does not show being in gear. Start backing up, there is another loud shift, car slows down, and then goes in reverse. Put car in park, turn off, restart, car starts normally and gets into gear. Happened two more times in same week. Last time huge crash sound as if getting rear ended really hard.
On january 15 2015 while traveling through florida from texas. Driving a hyundai santa fe 2010 owned for 3 years. Exiting from highway via service road. Stopped at stop sign. Proceeded to make a left hand turn across 4 lanes. Engine makes a whizzing noise and stops in middle of the first lane. Tried to switch gears into reverse, park or neutral. Hyundai would not move . Got out of car and pushed it back to stop sign. Tractor trailer came up behind us and stopped he could not get by. Driver offered assistance to push the auto aside. Sat in car for several hours until tow truck arrived. Brought to nearest hyundai dealer. Auto has less than 84,00 miles , it is just shy 20,000 of the 60,000/ five year power train warranty. Discovered the car has three recalls ("campaigns") against it. Campaign #102 specifically pertains to the drive-shaft component and could result in a transmission problem, in which case it obliviously did. However according to the dealership service department, hyundai regional manager and hyundai customer service the defect product did not cause the problem. At this point we are stranded and "held captive". Rebuilt " tranny " with 85k existing mileage, 12/12 warranty, cost to hyundai customer $2400.00. This does not include tow, rental of car to drive home or shipping of repaired car. Hyundai buyers beware.
Yesterday while decelerating at about 30 MPH and coming to a stop sign, the car completely shut off. The check engine light illuminated. The car was restarted and continued to operate normally. The car check engine light did not illuminate again. I took to my dealer today (next am) due to my concern. I contacted hyundai and asked to extend my warranty and mentioned my car had similar problem description mentioned in the online 929 hyundai campaign. The dealer said no code history or code is showing and nothing can be done but to wait and see if problem reappears. I am concerned that this car if again completely shuts off while in operation could become more of a fatal result. Would like hyundai to extend the online 929 campaign to my vehicle which is same year and model or some other way to check this problem thanks
My transmission blew up,no warning no indication when I called the dealer and gave them my VIN number they said there was no recall on my truck on the trans the only recall is on the reverse light, so where do I go from hear.
Tl* the contact owns a 2010 hyundai santa fe. The contact stated that while traveling approximately 30 MPH, there was a loud noise coming from the front of the vehicle. The contact approached a stop sign and attempted to accelerate but the vehicle stalled. The vehicle was towed to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in the federal safety agency campaign id number: 11v261000 (power train). The approximate failure mileage was 77,000.
Event has occurred on 2 occasions. First event: while backing up in a parking lot, with no foot on the brake, and very slight force on gas pedal, the car surged much more than typical with such a light contact with the gas pedal. The car accelerated backward suddenly, until the brake was applied shortly thereafter. Second event: while pulling into a parking spot at very low speed. The same event occurred, but this time while in forward drive. With no foot on the brake, and very slight force on gas pedal, the car surged much more than typical with such a light contact with the gas pedal. The car accelerated forward suddenly, until the brake was applied shortly thereafter.
Since purchased new in 2011, vehicle has stalled, losing power without warning in 6 separate incidents. Road surfaces were level and speeds ranged from 0-50 MPH. During each malfunction, speed decreased to 0 MPH or did not accelerate if already at 0 MPH. Loss of speed is accompanied by presence of engine, battery, and oil indicator lights. I am able to shift from drive to park mode, completely turn off engine, and restart ignition. Vehicle appears to operate normally after each incident until next one occurs. All but two incidents occurred intermittently months apart on metropolitan interstate highways with heavy traffic conditions. Two most recent incidents occurred on same day within minutes of each other. Every time vehicle was taken to authorized dealer for evaluation, typically within hour of incident, technicians have been unable to duplicate problem or diagnose malfunction. Consequently, vehicle has not been repaired. According to 4 authorized dealers and hyundai consumer affairs, trouble code is necessary to repair malfunction. Two authorized dealers have evaluated vehicle without diagnosing malfunction. Neither has been able to duplicate problem or find trouble code, despite maintaining possession of vehicle for days. Based on my history of complaints about same safety concern, however, techline advised authorized dealer to replace electric throttle control motor: procedure done in october 2013, yet stalling/loss of power occurred again--twice--in april 2014. Sporadically recurring malfunction remains unresolved. I have two separate cases filed with hyundai consumer affairs. Vehicle is under warranty, up-to-date on maintenance, and has accumulated relatively low mileage to date at approximately 37,000 miles.**4/16/2014**stalled/lost power twice, 2-3 minutes between incidents. Towed to authorized dealer; currently awaiting instructions from techline.
When operating the vehicle during colder temperatures after start up the transmission "sticks" in a low gear and ultimately releases and thrusts forward with a loud bang. This happens constantly and I have brought it to the dealer who has stated there is no problem. This is a hazard and may cause potential loss of control.
Tl* the contact owns a 2010 hyundai santa fe. The contact stated that while stopped with the gear in reverse, the vehicle would not accelerate. The contact had to place the vehicle in neutral and back into reverse in order for the vehicle to reverse without failure. The contact noticed an abnormal sound when switching gears. The vehicle also stalled when being driven at low speeds. The failure was recurring. The vehicle was taken to the dealer for diagnosis three times however, the technicians were unable to duplicate the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 2,000.
The automatic transmission slips (goes into neutral) when shifting between first and second gear under light acceleration. The engine rpms raise during the slip and the transmission slams into second gear.
The car will go into neutral gear all on its own and then slip back into gear lunging the car forward. Occupants of the car will get a whiplash effect. The car is usually in 2nd or third gear when it no longer has power. This can be very very dangerous in a merging type of driving situation. The driver is counting on the car to bring them into traffic, maintaining a certain speed and control. All of a sudden when the car is not responding. It is a very frightening situation. Followed by the lurching of the car. It feels as if the car has just been hit in rear. The problem happens once or twice a month, for over a year now. There are thousands of complaints on line on many many web sites. Everyone says the same thing. They bring it to the dealer, and the dealer usually can not replicate the problem. In some cases the dealer has test driven the car and has felt the problem and has replaced the transmission, only to have the new transmission do the same thing. Usually though, the dealer and or hyundai get around this problem by saying that even though they have heard of this as being an issue, they will not do anything about it until the dealer experiences the problem or sees that the computer registers it in the cars computer system. But that is part of the problem. No check light comes on, nothing registers. So, all of these unsafe cars are out there. A situation waiting to cause an accident. We had a friend's car behind us when we lost power, and they said they almost ended up rear ending us. It's not a safe car. Hyundai said "they can not do anything for us even though they know there is an issue. That more people have to complain". They need to do a recall. It is my hope that you all can take some action. I do not want to sell this car or trade it in, it would be putting someone else's life on the line. Hyundai is brushing us all off.
The vehicle was delivered in 01/2010, shortly after we noticed shuttering in the transmission and hard shifts from 2-3 3rd gear, at 7800 mile we took the car back to there dealer who stated they were unable to recreate. They changed the shift settings of the ecu and was told nothing to be done, the problem continued with multiple visits to the dealer, 2 weeks ago they replaced the transmission with a remanafactured unit, lastnight the new transmission exploded and it felt like a bomb went off under the hood there was transmission fluid everywhere and the and horrible grinding sound was noted. The vehicle was towed back to the dealer for repair and we are still awaiting word. This problem needs to be fixed before someone dies.
Transmission slams into gear, also slips into gear and sometimes moves when in park.
I just purchased a 2010 hyundai santa fe today and it seems like the transmission is shifting hard between gears.
My 2010 at santa fe started with occasional lurching forward when started, then progressed to harsh shifting, bumping and banging noises from the at. This was episodic, when the car was cold. (see my initial complaint #10379504) since my original complaint, the dealer put in a "data recorder" to try to capture what was happening. Despite 2-3 episodes of this happening while the recorder was on, they were not captured on the unit. They told me there was nothing wrong with the car, yet it continued to get progressively worse. At about 9000 miles, it happened again- the worst episode yet. At that point I was afraid for my safety. I drove the car home and then to the dealer. After the dealer did further testing on the at, they told me there was in fact something wrong with the at, and they put in a new transmission. Within 1000- 2000 miles on the new transmission, in started bumping again when cold, shifting from 1st to 2nd. I took it back to the dealer, but of course they can not duplicate the problem. They said it had a fast idle and adjusted it. They also said I should warm the car up 5-7 minutes prior to driving it each time, since I report this only occurs while it is cold. They say there is nothing wrong with my car, just as they told me earlier, prior to finding out there was a problem with the at. When I left the dealer after telling me this, it bumped twice before I got out of their parking lot, and continues to do so, once even while it was warm. I called hyundai consumer affairs, they parrot back to me everything the dealer tells me, and offer no new suggestions other than to consult my owners manual on conflict resolution.
This is a low-mileage hyundai awd santa fe limited with 19" allow rims. At about 11,500 miles I noticed grease on the inside of the front-left wheel. It was thick and green in color, the grease used to lubricate the axle joint. The centrifugal force from the axle sprayed the grease along the inside of the wheel. I checked the cv boot and axle and it appeared the grease was leaking from the seal between the boot and the axle hub. There was a very slight leakage coming from the right wheel axle as well. This should not happen with a vehicle only a year old. I took it to the hyundai dealership and they confirmed the leakage on both wheels and ordered two axle seal kits, which will include replacement of the joint. There was no charge for the inspection and there will be no charge for the repair. If this went unnoticed it could cause an axle to overheat and fail. At high speeds this could cause an accident.
2010 hyundai santa fe. Consumer writes in regards to recall related to damage to the transmission causing loss of motive power *tgw the consumer stated she was not notified about the recall. The consumer stated she only found out about the recall, when the vehicle had to be towed to the dealership after it suddenly stopped on a six lane highway and would not engage. Upon inspection of the vehicle, it was determined the transmission had been destroyed and damaged the axle. The vehicle was repaired at no charge to the consumer.
The weekend we purchased our 2010 hyundai santa fe limited, v6, while driving in area with moderate grades vehicle had trouble shifting between 1st & 2nd gears, 2nd & 3rd gears. We thought it could be the area we were driving in, so we continued to drive it to see if that was it. It was not. Hard shifting has continued for the complete extent of our ownership commencing at the start. On 12/7/2010, took the vehicle in to be checked, cause: found transmission jerking. Module assy-auto trans control re, reset adaptive trans values. Recall, p0111, ECM update, performed camp tc7. Bring back if continues after a couple weeks. It did continue, but I am a busy person. On 4/21/2011, returned again stating that vehicle was continuing to shift hard, jerking. Dealer svc states could not duplicate. Vehicle duplicated for me on way home from svc appt. On 6/10/11, returned again for same problem with hard shifting at low speeds, jerking. Cause: TCM upgrade, re-reset adaptive trans values, after which svc dept said could not duplicate again. Svc mgr states that a new reflash had been issued since they upgraded it last on 12/7/2010. Thru research I find no new upgrade has been released on svc messages/notifications. I believe I've been mislead. I am positive that the vehicle will do this again. Also, intermittently when only cranking the vehicle and before the vehicle is put in gear it will immediately have a feeling of a large "bang or slam" and then lunge forward even though still in park. The vehicle also makes "popping" sounds when in park kind of like small "backfires". I have also asked them to investigate this and did not get a satisfactory response. They state that all of these symptoms are connected to the "new reflash" that has come out since the 12/7/2010 svc appt. It "should" fix it. I say recall it.
Started car to back up out of driveway. Car jumped a little. Continued on road and felt little jumping at random. Went slow and tried to brake and accelorate to understand trigger. Turned around after 1.5 mile to head back home. A few yards in the car made loud dropping sound and grinding and scraping and would not accelarate. So loud I thought the bottom came out. People pushed it into parking lot for me. Aaa towed it to dealer. 24 hours later told it was a transmission problem. 24 hours after that told they are replacing with new transmission. Asked if this would trigger any future problems and they claim no.
The vehicle stops or stalls on shifting from first to second gear. It has just died merging into traffic from a stop sign and I have been forced to roll to the shoulder. It will not always pull up an incline from a stop such as a steeper driveway. I have been successful to "fix' this by shifting into neutral and then back in gear. This problem is well documented in the hyundai forums on line.
Tl*the contact owns a 2010 hyundai santa fe. While driving approximately 25 MPH the contact took her foot off of the accelerator pedal and was coasting. When the contact applied pressure to the accelerator pedal the rpms increased and there was a hard bump and a shutter felt inside the vehicle. The failure occurred intermittently. The vehicle was taken to the dealer three times. The transmission adapter was reset, the keep alive memory and adaptive values were cleared, and an ecu update was performed. The failure continued to occur. The contact was taking the vehicle to the dealer a forth time for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 7,889. Updated 5/9/11 *cn the consumer stated there was a harsh shift between 20-30 MPH. The consumer stated the vehicle has been to the dealer six times for the same problem and the transmission was replaced twice. Updated 08/17/11.
Tl*the contact owns a 2010 hyundai santa fe. While driving approximately 30 MPH, the contact stated that the vehicle suddenly stalled without warning. He also noticed that the rpms would increase and decrease without applying pressure to the accelerator pedal. The dealer made four attempts to duplicate the failure. The manufacturer advised the contact that since the computer did not display any error codes then they were unable to diagnose the failure or repair the vehicle. The current mileage was approximately 18,000. The failure mileage was approximately 10,000. The VIN was unavailable.
Oct 2010 first incident- with a cold engine in the morning while traveling between 20-40 MPH my 2010 6 cyl hyundai santa fe lurched forward with a loud bang as if we were hit from behind. We had 6230 miles on vehicle. Over the next 2 days the same thing happened several times not as severe as the first incident. After checking the internet found many reports of similar incidents. Brought to dealer who denied hearing of this problem, kept overnight, couldn't duplicate problem and reset adaptive learning and reset driving history. Problem started again march 2011 on march 8, 2011 brought to dealer kept overnight, couldn't duplicate problem found transmission fluid low, reset transmission, did an update they said was related to a computer module that was related to the problem. Vehicle had 10,000 miles. Called hyundai consumer affairs and had a case opened to document problem as I may have to go through new york lemon law if they don't fix problem. March 15, 2011 tramsmission problem back again called hyundai consumer affairs and had them reopen case and another appointment scheduled with dealer on march 23, 2011 to test drive with tech and service manager. This will be third attempt to fix transmission problem.
My 2010 hyundai sante fe gls transmission periodically slips and then clunks into the next highest gear with a force that shakes the car. This force translates into a banging sound. Each incident happened at speeds of 20-25 MPH and shifting from 2nd to 3rd gear. I am very concerned about the safety of this car since I don't know when the transmission will finally fail completely. I believe the car should be recalled for this potential safety hazard.
On saturday, jan. 15th, I was driving my 2010 hyundai santa fe v6 (4 1/2 months old, < 2000 miles) when I turned a corner onto a busy street, and the car lost all power as if someone had turned of the ignition. Luckily we were not in an accident when we lost power steering and engine power or when we sat in the middle of traffic since the car would not re-start. Roadside assistance was unable to send anyone for almost 40 minutes, so we had to have the police push us to safety. After being towed to the hyundai dealer for service, the car just started up again. We were told that they could not find the problem since no error code was seen. The technicians updated the ECM to version cman s2 ab8f since it was a recommended general service. No one knew if it would fix the problem. The technicians also mentioned that another customer had the same problem the week before. Hyundai consumer affairs was not helpful, but did open a case number. Problem has not re-occured yet although transmission often pops.
I have a 2010 hyundai santa fe limited and within a couple weeks of owning the vehicle noticed transmission problems. At first, I thought it was something that I was doing, but then my husband drove it and said the same thing. Between the speeds of 10-40 MPH, the transmission shifts hard between 2nd and 3rd gear and occasionally between 1st and 2nd gear as if it gets stuck. It does it when upshifting and even when downshifting. It happens constantly, when the vehicle is cold, when it's warm, every day. I mentioned it to the dealership when I took it in for an oil change and of course they could not replicate the problem and can't do anything until they can replicate the issue. I guess I'll just keep mentioning it whenever I take it in for service and hope that eventually they will do something about it. It is very frustrating since the vehicle was brand new.
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