Noticed my vehicle was pulling to the right and just felt wrong when I drove, took it to a mechanic to check the alignment and brakes (because it was time for pads). The mechanic was shocked to find the strut on the passenger side had rusted and broken completely. Hyundai was going to charge me to check it out and repair because I was outside of my warranty. The mechanic told me to check for a recall since it was not a common issue, there was not a recall so he suggested I file a complaint.
2012 Hyundai Santa Fe suspension complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Had my 2012 santa fe towed in to a local repair shop for a horrible noise, and was advised not only did I need new brakes at only 43,159 miles (seems early for this too) but that both front coil springs and strut mounts were extremely rusty and completely broken. These springs already had the 'boot' from the factory which was their 'fix' for prior model years with this same problem. There have been recalls for this problem up to 2011 model year - but not the 2012. My vehicle was just out of warranty. --- note - I still have the broken coil springs as proof.
Front springs rusted, call recalled due to undercarriage rust, rub against tire, very dangerous hyndai of turnersville has vehicle now waiting to see if hyundai corporate will fix this issue free of charge
Front coil spring rusted and broke; it rubbed against my tire. Not sure how tire did not rupture while I was driving on I-95. The other front coil spring was rusted, but it did not break yet. Clearly this part is defective. Coil had plastic sleeve on it, water must collect underneath and rust it out. Created case number 11066195 with hyundai, but they have not acknowledged any responsibility, despite my repeated concerns about safety. They also would not reimburse me for repair because 'it was outside warranty' and that I went to my family mechanic (due to lack of responsiveness from hyundai). I saw online that hyundai has had a history of defective front coil springs (even as recent of 2018), yet they have not taken my complaint seriously.
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