Tl*the contact owns a 2013 hyundai santa fe. The contact stated while driving approximately 75 MPH, a loud banging noise emitted from the suspension. The failure recurred multiple times and only when there was at least four passengers. The vehicle was taken to the dealer, but there was no diagnosis or repair. The manufacturer was notified of the failure and the contact was advised to return the vehicle to the dealer for repair. The vehicle was not repaired. The approximate failure mileage was 1,500. Updated 04/06/15*lj updated 9/21/2017
2013 Hyundai Santa Fe suspension complaints
Page 2 of 2: complaints 11 to 23 of 23, newest first, as owners wrote them.
The vehicle drifts from side to side at speeds above 40 MPH. I've taken it to the dealership, they said there was no problem "its probably just the different driving modes on the steering wheel." they suggested to drive in "sport" mode which doesn't help.this is a major concern because its a huge safety issues and it must be addressed. There are too many complaints on the internet for this problem to be ignored.
2013 hyundai santa fe 2.4 is having major steering issues. At speeds above 45mph the SUV sways all over the road and is almost impossible to maintain control of. If you have any type of wind the SUV will change lanes and if you slightly correct it over corrects. I have checked the tire pressure and the tires show no signs a wear. Also the fuel tank will only fill 3/4 full then you have to wait and ever so slowly put the remaining 1.5-2 gallons in. The mpg is horrible only getting 20mpg at best on the highway. The eco mode drops the fuel economy down to 18mpg when activated. I have not been able to take it to the dealer ship due to work and cannot go without a vehicle.
Passed out while driving. Struck the rear passenger side of another car with the front drivers side of santa fe. Airbags did not deploy. Santa fe was totaled. I suffered a broken neck in two places and dislodged two cervical disc. Now having to go for surgery to repair disc damage. Hopefully I will regain use of left hand do to nerve damage.
Own a 2013 hyundai santa fe. The contact stated that while driving approximately 50 MPH, the vehicle drifted from left to right. The contact indicated that when driving the vehicle at highway speeds, it was very difficult to keep vehicle in a straight line. The vehicle was taken to the dealer several times where the alignment was adjusted and the tires were checked but the defect persisted. The ownerwas not informed of the defect. Consumers report magazine reports this problem.
Vehicle does not stay in a straight line. I've had alignment issues before with other cars where it pulled to one side but this car is all over the place on the interstate. I constantly have to correct the steering wheel which is exhausting after 20 mins. Sometimes left sometimes right. Also suspension integrity is questionable when hitting bumps the car seems to bounce up and cause you to lose control for a quick second. Why is the government allowing this!???????? Went to dealer first they said nothing was wrong then a few months later they magically had new alignment specs which the did and it stills wonders.
Tl* the contact owns a 2013 hyundai santa fe. The contact stated that while driving 65 MPH, the vehicle would sway to the left. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 800. ..updated 03/18/14 *bf the consumer stated the entire front end of the vehicle was replaced. However, the vehicle continued to the pull to the left and swayed from left to right. The steering was aligned. However, the problem continued. Updated 03/20/14
This vehicle wanders all over the road. Whenever there is any wind -- even passing other vehicles -- the vehicle is unstable. In my opinion this car is not safe to drive.
Driving on highway and hit a bump and the whole car shifted like into the other lane. I have asked local dealer before to check suspension and they said its "ok". " that's how it is". Since my purchase every bump I hit the car is not stuck to the ground and moves either to left or right. Might be a factor in the huge steering problem this car has as well.
Tl* the contact owns a 2013 hyundai santa fe sport. The contact stated that while accelerating from a traffic stop, a loud grinding noise emitted from outside of the vehicle. The vehicle failed to operate in drive or reverse. The vehicle was then towed to the dealer, who stated that the front axle was fractured. The vehicle was repaired with a newly manufactured axle. The manufacturer was notified of the defect. The approximate failure mileage was 4,200. Updated 10-21-13
Driving this vehicle on the highway is very unsafe. Vehicle wanders, very hard to control. Constantly have to correct.
While waiting to pull out of my subdivision, foot on the brake, I hear a loud bang under the car. Did not know at the time what it was, so as I take my foot off the brake to turn, the car would not move. Tried going in reverse, and no movement. Called roadside assistance and had it towed to the dealership. Said my axle cracked. This is a brand new car!! When I asked if any other owners have had this issue, I was told "no", that I was the first person this happened to. I called hyundai corp hdqtrs in ca and filed a complaint. I was given a case #. They also said no other complaint has been filed, and no recalls issued. This is a dangerous safety issue! Yes, they are fixing it, but I did tell them that I will be leary driving it again. Something needs to be done before someone gets killed!! Thank god I was not moving.
The car wants to go anywhere but straight. Any uneven pavement, wind gusts or cars passing by cause the car to require a steering correction. At speeds over fifty miles per hour steering input is required ninety percent of the time to keep the car within the driving lane. The dealer checked the alignment and said everything was to specification and normal. This is the worst vehicle I've ever driven including several motor homes. *tr
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