Tl* the contact owns a 2014 hyundai santa fe. While the vehicle was at stop sign, the accelerator pedal was depressed and the vehicle failed to accelerate. In addition, when the accelerator pedal was depressed with force, the vehicle was able to ease to 30 MPH. The vehicle was taken to an independent mechanic where it was diagnosed that the engine was knocking and the engine needed to be replaced. The vehicle was not repaired. The contact called taylor hyundai (3233 washington rd, augusta, ga 30907, (706) 868-1200) and was informed that there were no recalls. The manufacturer was notified of the failures. The approximate failure mileage was 140,000.
2014 Hyundai Santa Fe engine complaints
Page 9 of 10: complaints 221 to 250 of 277, newest first, as owners wrote them.
While driving on the highway at about 75mph, in the left lane, with the cruise control engaged, my 2014 hyundai sante fe (3.5l v6, 94k miles and very well maintained) started to make a quiet ticking noise. The vehicle had been on the highway for about 40 minutes since the last stop. About one minute after the ticking began, boom! Huge explosion. Catastrophic engine failure. The engine evidently seized, threw a rod through the block, punctured the oil pan spraying oil everywhere and igniting. Parts were flying out from the behind the vehicle and heavy white smoke was billowing. Luckily I was near an exit ramp and the motorists around me we kind enough to let me over to coast off the ramp. One lady followed me and pulled alongside my vehicle to urgently inform me that my car was on fire. I immediately pulled over and parked the vehicle and me, my wife, and my daughter jumped out. Flames were visible from underneath the car. My wife and another motorist called 911 for fire support. Three gentleman, one in a semi, two in an SUV, had parked on the highway and ran over to our location with a fire extinguisher (about 200 yds). By the time they got there the fire had gone out. The fire department arrived shortly after that and checked the vehicle with an thermo scanner to make sure the fire was out. The incident was terrifying and extremely dangerous.
Vehicle engine seized in the middle of the road with no warning or indication that it was about to happen. My 3 and 4 year old were with me as we were stuck in the middle of the road, thankfully no oncoming traffic at the time due to the light being red. This is the second time I have had a known issue that was recalled by hyundai but did not include my VIN number. I also had trouble with my steering wheel and called about it and it was not covered because my VIN was not included in the recall. Hyundai you need to seriously take a closer look at your process for handling these issues when there are obviously many vehicles outside of your recalls that are experiencing the exact same issue. People's lives are at stake. I was literally in the process of making a turn and could not complete the turn which left me dead smack in the middle of the road. Had this been during heavier traffic times, I could have possibly been hit by oncoming traffic because of my car stalling in the middle of the road.
My wife was traveling south on the florida turnpike @ 70 MPH near west palm beach. Our 7 year old granddaughter was in the back seat. The engine suddenly seized up and shut off. She barely had enough momentum to pull safely out of the traffic, but was unable to get all the way out of harms way. Could have been a disaster!!!!! The engine cannot be repaired.
The engine ceased and failed while driving vehicle to work. The vehicle has been at the dealership since then and they continue to attempt to fix the vehicle. The vehicle's short block was allegedly replaced. The vehicle was taken for a test drive and the check engine line came on. The dealership advised that they had to take the engine apart to see what the problem was. As of today, the dealership has told us of at least 3 occasions while fixing the vehicle that the check engine line has come on. The problem appears similar to the issue with the 2014 hyundai santa fe sport. The vehicle is still not repaired and its been close to 60 days.
We purchased a used 2014 santa fe in may 2017 from our local carmax. At the time of sale, the vehicle had approximately 28,000 miles. It was noted at that time upon inspection in the 'engine' section that engine oil and filter had been repaired/replaced and oil leaks had been repaired/replaced. This was something we would not take serious note of until much later. On wednesday, may 22nd, I was on the freeway in rush hour traffic going about 45-50 MPH when the engine suddenly died. It was still in drive and my radio was on so the dash lit up (I'm assuming to let me know I was in drive but the engine was off so something wasn't right). I put on my hazards and started navigating my way to the shoulder. I attempted to start the car and it would not turn over so I waited. Finally, it started up so I tried to get it off the freeway. The next exit was 3/4 of a mile. She would never make it. A $75 tow to a mechanic 1.7 miles away determined the engine was 'shot'. Our quote? $12k - $14k for a new engine (parts only). Our 5 year/50k warranty expired 1 month and 14 days ago. Slightly convenient. The vehicle currently has approximately 49,500 miles, 20,000 of which are ours in the past 2 years of ownership. We contacted the service department of a local hyundai dealership and were given a 'sorry. Too bad , warranty expired. Good luck bud'. It was incredibly disheartening and defeating. We've been told our extended warranty through carmax will not be honored either until we produce copies of our oil change receipts which we cannot locate at the moment (we are in the process of a move as well). So, we've paid out of pocket for the tow, the rental car, and every free moment spent trying to find receipts, making phone calls, or trying to find a resolution for everyone involved. It shouldn't be our burden to bear. It should be theirs!
I was driving to work on a city street m24 in oxford michigan two weeks ago and without one single warning light ever coming on the vehicle the car completely stalled and all lights came on and the engine has not ran since. Being told this will not be covered but the dealership where my vehicle is has 10 of the same known issue waiting for new engines.
Tl* the contact owns a 2014 hyundai santa fe. While driving 30 MPH, a knocking noise was heard underneath the front of the vehicle. In addition, when driving at a low speed, the vehicle would jerk. There were no warning indicators illuminated. The vehicle was taken to ourisman hyundai (located at 3516 fort meade rd, laurel, md 20724, (301) 725-4400), but was not diagnosed or repaired. The manufacturer was notified of the failure and provided case number: 15786624. The approximate failure mileage was 50,000.
On friday 4/26/19, I was driving along the highway and all of a sudden there was a jerking movement, all error lights came on to the dashboard, and lots of smoke out the back underneath the car. I immediately pulled over to the side of the highway and a gentleman saw what happened said to shut off the engine that there was fire. I got out and noticed all of the oil draining from the engine and liquid dripping and sparking upon reaching the ground. There was a bolt found on the flatbed tow truck which was determined to be a bolt for a piston rod that shot through the block and oil pan. There was a catastrophic failure to the engine.
In february 2019 while driving down a highway with 5 occupants in the car, I was flagged down by another driver who noticed sparks coming from under my vehicle. I pulled over and immediately the car shut down. It was towed and later determined that the engine had blown at 88,000 miles. Even though the vehicle gave no prior indication of loss of oil pressure or any issues with the status of the engine, the hyundai warranty group turned down the claim stating that maintenance level was not followed to their specifications. I noticed that hyundai has experienced similar issues with several other recalled engines in their product group. I have spoken numerous times to both hyundai and the dealer to work out a compromise to repair the vehicle without any support from either. I have owned vehicles for over 40 years, with my last one reaching over 250k miles and have never had a engine blow. I can't believe this is an acceptable situation for both the overall safety or performance of hyundai products.
Tl* the contact owns a 2014 hyundai santa fe. While driving 65 MPH, the contact detected a burning odor coming from the vehicle. Also, while the vehicle was stationery, the contact heard an abnormal noise. The vehicle was taken to an independent mechanic where the contact was informed that the engine failed. The vehicle was taken to hyundai of kennesaw (2878 barrett lakes blvd, kennesaw, ga 30144, (678) 809-6990) where it was diagnosed that part of the timing belt caused the engine to malfunction. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was 83,000.
While driving engine failed, unable to accelerate and lights on dash board lighting up. Car stopped and put in park, turned off. Tried to restart and car would not start.
Tl* the contact owns a 2014 hyundai santa fe. While operating the vehicle, a knocking noise was heard coming from the engine. The vehicle was taken to suburban hyundai (1814 maple lawn, troy, michigan) where it was diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously repaired per the federal safety agency campaign number: 17v226000 (engine) in 2017, but the failure persisted. In addition the contact stated that the gear shifter became stuck and was very difficult to switch from the park position. The failure would normally occur when the vehicle was not driven for several days. The failure was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 60,000.
Tl* the contact owns a 2014 hyundai santa fe. While driving 65 MPH, the contact heard a knocking and pinging noise. The contact pulled over, turned off the vehicle, restarted it, and the noises continued while driving 65 MPH. The vehicle lost power and the check engine indicator illuminated. The vehicle was towed to rockland hyundai (55 ny-303, west nyack, ny 10994, (845) 402-8623) where metal shavings were found in the oil pan. The dealer stated that there was no recall, but were reviewing all maintenance records to see if they would repair the vehicle via the current warranty. The manufacturer was contacted and referred the contact back to the dealer. The failure mileage was 78,000.
At approximately 83,000 miles the engine seized with virtually no warning while it was in motion on a city street. Vehical was delivered to hyundai dealership for repair
Engine seized without warning due to a manufacturing defect.
Tl* the contact owns a 2014 hyundai santa fe. The contact stated that the vehicle suddenly lost power and there was a drastic reduction in speed to the point that the vehicle could stall. The vehicle was included in the federal safety agency campaign number: 17v226000 (engine and engine cooling). The dealer (sacramento hyundai, 6250 florin rd, sacramento, ca 95823, 916‑427‑1234) indicated that they performed the recall repair, but the engine seized shortly afterwards. The vehicle was unable to be driven and the dealer refused to repair the vehicle again. The dealer also indicated that the vehicle was out of warranty. The contact explained to the dealer that the replacement part for the recall failed; therefore, she should not be responsible for replacing the engine. The manufacturer was notified of the failure and the contact was awaiting their response. The approximate failure mileage was 101,000. The VIN was not available.
The head gasket blew at ~91,000 miles. It had a dragging/sputtering sensation in idle and then began making a loud noise as I was driving. Dealer replaced the short block and said they rebuilt the rest of the engine because the long block (they admitted that the entire engine needed replacing) was on back order for 2 months. It was covered by the 100,000 warranty. As it stood, the short block took a month to get in. Four months and ~8,000 miles later, the car again had issues. Initially it was thought to be in the engine, and I was told I needed a new engine again. Then they said it was the cooling gasket. Finally they said the coolant system (which connects to the engine) was warped and also needed replacing. They claimed it was no longer under warranty but replaced it anyway in good will. I maintained it was connected to the earlier repair caused by the engine malfunction. On my receipt at pick-up, it said the cooling hoses were soft and would need replacing asap, but no one mentioned it to me nor offered to fix it (me paying or not). I read it several hours later after I'd left. I'm over 100,000 miles now and hearing new noises. I'm holding my breath until I can take it in to be checked.
As I was driving, the engine locked up in the middle of the road. This also caused the starter to go bad. Car is in the process of being fixed can upload report at a later date.
Tl* the contact owns a 2014 hyundai santa fe. While driving and approaching a stop light and while depressing the brake pedal to come to a stop, the vehicle shook violently and stalled without warning. The failure recurred four times when coming to a stop. After each failure, the vehicle was taken to universal hyundai (12801 s orange blossom trail, orlando, fl 32837, (321) 418-6386), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.
While returning from vacation on july 17, 2018, traveling on the new jersey turnpike from boston, ma to arnold, md, after approximately traveling for 4 hours, with a stop 1 hour prior to a rest area, we took exit 7a to proceed onto I-295 and the car suddenly lost all power. Pulled over to the side, opened hood, smoke and flames coming from the engine with no warning. Vehicle burned and exploded prior to the fire department arriving. Vehicle is totally gone and there is a metal shell, the entire car was in flames and burned up. This happened very quickly with no warning. Car had approximately 61,000 miles, extended warranty, and all required maintenance had been perform by the local hyundai dealer in annapolis, md.
Driving down the expressway and car just kept getting slower and slower and I pulled off the expressway and it came to a stop and stalled out.none of the oil or heat lights came on while driving or when it stopped. Hyundai said the engine seized up.
Vehicle stalls while sitting idling waiting at stop lights problem is intermittent and unpredictable. Engine shutters while idling as well. Vehicle loses ability to accelerate when this occurs requiring the driver to put the vehicle in park, turn the engine off, then restart the vehicle. Safety hazard in busy traffic. Additional issues with slippage sounds from the axels when turning corners. Problem may be linked to other open recalls involving manufacturer reported machine errors during the manufacturing process that causes premature bearing wear within the engine. The noted safety risk on other VIN numbered models within the same class is that it may cause the vehicle to stall, increasing the risk of a crash. This vehichle was just purchased from carmax virginia three days ago. Issue was not obvious at the time of purchase. There were no open recalls for this VIN number at the time sale was made, but issue is quite present at 50,000 miles and I have contacted carmax to inform them of the issue. This particular problem seems consistent with all models of hyundai manufactured around 2014. A national recall of the entire line should be considered to alert consumers and avoid unwanted purchases and or damaging accidents.
When making a left turn from a stop or rolling stop and you press hard on the accelerator the engine does not rev up and the hesitation of a second or two can leave you stranded in a lane of traffic.
Tl* the contact owns a 2014 hyundai santa fe. While driving 30 MPH, the contact heard an abnormal clicking noise from the engine and the vehicle stalled without warning. The vehicle was unable to be restarted. The contact received notification of the federal safety agency campaign number: 17v226000 (engine). The parts to do the repair were unavailable. The vehicle was towed to the local dealer (delaney hyundai located at 125 lenz rd, indiana, pa 15701). The dealer attempted to contact the manufacturer for parts and was made aware that there was no remedy at the time. The manufacturer informed the contact that his case was assigned to a case worker under case number: 10324301. The contact was informed that the case worker would call him. The failure mileage was approximately 32,000.
Tl* the contact owns a 2014 hyundai sante fe. The contact stated that while driving, the engine stalled without warning. The contact called the local garden grove dealer located at 9898 trask ave, garden grove, ca 92844 and phone number: 714‑786‑6310 where it was informed that the recall remedy parts were on back order. The vehicle was not diagnosed or repaired. The contact was able to avoid a crash due to the failure. The manufacturer was not notified of the failure. The failure mileage was 34,000. Parts distribution disconnect.
My car engine check light went on over the past months more than 7 times, everytime the dealer tells me that they couldnt find anything wrong with the car, I beleive that they failed to fix the car and today I received a recall notice from hyundai stating that they found a defect related to the engine. Today the check engine light went on again.
Tl* the contact owns a 2014 hyundai santa fe. While attempting to accelerate from an idle position, the vehicle suddenly hesitated and nearly stalled before operating normally. The cause of the failure was not diagnosed. The vehicle was not repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 31,000.
Tl* the contact owns a 2014 hyundai santa fe. While driving unknown speeds, the steering was unstable and the vehicle stalled without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.
Tl* the contact owns a 2014 hyundai santa fe. The contact received notification of the federal safety agency campaign number: 17v226000 (engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Fred beans hyundai (4465 w swamp rd, doylestown, pa 18902) stated that the remedy was not available and they would contact their clients when it became available. The contact had not experienced a failure. Vin tool confirms parts not available.
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