At 80,000 miles, transmission went out. Then, 91,000 miles the motor locked up. Hyundai refuses to repair
2017 Hyundai Santa Fe engine complaints
Page 14 of 24: complaints 371 to 400 of 673, newest first, as owners wrote them.
At ~126k miles, my 3.3L Santa Fe started knocking and then stopped running. There were no warning lights whatsoever. Regular service records are available to show oil changes/maintenance and all repairs done at the dealership. Mechanic says the engine is toast. Hyundai dealership told me no need to even bring it in bc it will not be covered.
The engine failed in our 2017 Hyundai Santa Fe earlier this year (March). They replaced our engine after finding out it was part of the rod bearing engine failure recall. The check engine light came back on as soon as we got it back (April) and the car has not worked properly since. Shaking badly, it also died after I started it. After them telling us for two months, they were too busy for us to bring it back to them. We finally brought it back this week and dropped it off for them to fix anyway (July). The Hyundai repair people told us the problem is not covered under the warranty (vcm motor on the side of the intake) and not related to the engine recall even though the problem happened immediately after they rebuilt the engine and now we must pay $1000 out of pocket.
Engine started knocking pretty bad during a trip. Just over 80,000 miles not covering due to 2nd owner.
As I was driving my vehicle the car started to shake. I was able to make it to a gas station and then had difficulty getting the car to turn over. After several attempts the car turned over but the check engine light was flashing and the car had fumes coming out the back. I towed the car to the dealership I bought it at they determined that the fuel injectors failed and caused the engine to be flooded with gas requiring an entirely new engine to be put in the car.
Since early 2022 I have been having oil consumption tests done on my vehicle, after having an oil change and 2 months later, during my inspection, being told my oil is completely dry (no warning lights came on at all). There was an oil combustion done, which the dealer had to keep my car and put me into a rental (after me pressing the issue of a rental or loaner). I am now on my 2nd round of oil consumption test. I had an oil change done the last week of May, took it back 932 miles later because my oil light quickly came on then went off, when turning corners and coming to a stop on level ground (the light did not stay on) and it burned 3.5 quarts in 932 miles. It has gone from burning 2.5 quarts in 1,000 miles on the very first oil consumption test in 2022, to now burning 3.5 quarts in less than 1,000 miles. Last summer there was oil on my spark plugs from the oil consumption, but I had to pay out of pocket to have them replaced. This last time I went in June, the dealer stated they will contact Hyundai about replacing the engine. It has been 2 weeks and I've heard nothing yet. This is a huge safety & fire concern that I feel Hyundai is taking way to lightly! It is a huge inconvenience as well to take off work, leave work early, go into work late, pay for rides to/from the dealer, put oil in my car, etc. I asked about a loaner for times they wanted to keep my vehicle, and they responded that they do not have any available. Rentals should be covered 100% if they do not have a loaner to give us. When I was put in a rental, I had to pay the deposit because that is not covered by Hyundai. Reading about all these issues, I am not sure why Hyundai has not put out a recall on this issue, instead they continue to put us and our families at a big time risk!!!
While driving my 2017 Santa Fe, a ding from the instrument cluster preceded the vehicle stalling during a turn in a busy intersection. The vehicle would not respond to attempts to restart. I had the vehicle towed to the local Hyundai dealership for inspection. I authorized a teardown of the engine. They reported their findings to Hyundai Motors America (HMA) for authorization under an extended warranty. That request was denied. I have read the case, Davy Cho v. Hyundai Motor Company, Ltd., 8:22-cv-00448, (C.D. Cal.). My vehicle is in the correct year range and engine class represented in the suit. This vehicle is also under the federal safety agency investigation (DB22-003) for a separate defect that can cause the vehicle to stall without prior notice. The Hyundai dealership has now quoted $19,900 to repair. This is a gently driven and well maintained vehicle. I have reached out several times to HMA who states, the vehicle is beyond the original manufacturer's warrantee. I have tried several times to have the case reviewed. I'm told these decisions are final. HMA Case # 21352488 I was lucky to have had the traffic lights and traffic in a condition that I could drift through my turn, apply hazard lights and get assistance from the Police Dept. who closed the road allowing me to coast the vehicle backwards off the interstate bridge to place me and my vehicle in a safer place to manage. In different circumstances, this could have been catastrophic.
Hyundai corporate's engines on some vehicles has oil dissipating out of thin air. 2 to 3 quarts of oil can vanish between regular interval oil changes. Hyundai is lying saying that this is "normal." It is not. The other issue is the oil indicator light may just pop on and off but it does not stay on when the vehicle has several quarts of oil that dissipated not warning the driver they have a serious problem. This leads to a safety concern because the vehicle could just stop working because the driver has no idea the oil is low. I urge the federal safety agency to take action on this since so many vehicles with Hyundai are affected. Thank you.
Hello. I don't know if this is even something you look into, but I wanted to see. Yesterday when I came home from work my oil light came on and all of my oil suddenly dumped in the driveway. I am thankful I was at home because this could have been a nightmare somewhere else. I had my car towed and was advised that the rear main seal needs replaced as well as the oil pan gasket. I don't know if this is a safety issue, but if my engine would have seized on the highway that could have been a nightmare. Oil maintenance has been at regular intervals. There was no warning until my light came on in the driveway and then the immediate dump of oil. I'm happy to answer any other questions. Thank you. Brooke
While driving, approximately 3 miles from home the engine catastrophically failed by throwing a rod through the engine block, dumping oil on the road in a cloud of smoke.
Was driving my 2017 Santa Fe Ultimate 3.3L v6 at a low speed on residential streets. With only 110,000 miles without warning or indicators the engine failed. Regular schedule oil changes were preformed. Hyundai wouldn't offer any goodwill financial help with a engine replacement, stuck with a car loan and work working vehicle.
Check engine light came on, made an appointment to bring to the mechanic. 1 mile into the trip, engine lost power. We had to tow to the mechanic. Synopsis: hole in block caused by catastrophic engine failure at 120,000 miles. When check engine light occurred, oil was at correct level; and vehicle has always been maintained properly.
The engine seized without warning or notice. No warning lamps came on to indicate anything wrong with the oil pressure, engine, or anything else. I received notices for low gas from time to time, but never anything concerning the engine. I heard engine noises the day before the engine seized. The next day it failed. The car was inspected by the dealership and Hyundai to determine whether the cost would be covered by them and this is what was reported to me in the cost for repair: “Engine Rebuild/Replace: 3.3L LONG BLOCK, GASKETS, AND FLUIDS This is the entire process needed to either rebuild or replace the vehicle's engine. This is a process needed when the vehicle's engine is in need of serious repair.” I was denied coverage because my VIN number was not on the recall list for 2017 Hyundais. I believe it was recall 168. When I looked into it, I read exactly what happened to mine. My safety was a concern because the engine stopped while I was driving and I had to coast into a safe area without causing an accident. I was told by the dealership that this was a common problem for 2017 Hyundai Santa Fe’s but the recall is not for all of the Hyundais this problem has happened to. I was told by a former employee of Take5 that Hyundais burn oil quicker than most cars. I can’t confirm that the issue was from a lack of oil, but from what I’ve read, that could be the main issue. I believe a warning on the quickness of oil consumption should be put out as well as an improved warning system/sensors for this make and model.
This car is using a quart to quart and a half of oil every thousand miles!
Engine failure occurred. Engine began making a knocking noise. The check engine light failed to initiate. No warning lights of any kind came on.
2023 Hyundai Santa Fe with the 3.3L Lambda engine. At 99,625 miles, while driving at highway speed, the engine suddenly sputtered with partial loss of power and a loud clicking/banging noise coming from the engine compartment. No warning lights/check engine lights/oil lights. Drove one mile and parked it in the driveway. Had it towed same day to dealer and after it was inspected it and found to have metal shavings in the oil pan and a catastrophic engine failure (again, NO warning lights on the dash!). Proved to the dealer that all maintenance and oil changes were performed correctly and within prescribed time periods/mileage. Dealer will replace the engine with a Hyundai remanufactured -- not new -- engine under warranty but this "new" engine will only be warrantied for 375 miles which the balance of the original 10 yr/100,000 mile warranty.
Driving 65mph, loss of power and cel light came on. Manged to get vehicle home. Did not notice any engine noise . Checked cel code. P1326. Did investigation on code and found long list of issues, including excessive oil consumption. Checked oil and found none on dipstick. No oil light was illuminated. Have had no issues with oil loss prior till today. Oil changes every 5000 miles. Bought vehicle in 2020 with 57000 miles(currently 110000) and was not aware of service code 953, so not sure if vehicle is updated. Vehicle is currently parked and will be towed to nearest dealership, but from reading prior complaints, and as Hyundai will not replace the motor, most likely a waste of time. Will join class action lawsuit over this. Aware of ABS recall and was going to schedule that service, but vehicle is currently not drivable.
Right after warranty was out. My car starting using oil. There are no leaks just horrible oil consumption. We did a consumption test and it showed my car using one quart of oil every 315.94 miles. The dealership wants to do a combustion chamber cleaning for $849.06. Then stated this may not fix it. If not a new engine is needed. I was wondering if there is a recall for this problem with my vehicle. I have tried to reach Hyundai but they have not returned my emails. I was supposed to hear from Hyundai costumer affairs in 3/5 days from June 3. Still have not heard from them. I need to get Hyundai to remedy this situation. It is outrageous, I have heard of several people across the nation having this problem. My case #[XXX] is what Hyundai gave me. Need to find out what I can do about this or if you can help me? Thank You for your time [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Car had excessive oil consumption so had to continually add oil. One day check engine light comes on and I drive it two blocks back home. Next time I start car check engine light is blinking. Told need new engine due to low to no compression in the cylinders but they do not know why there is no compression. No prior warnings..complete engine failure..130k miles.
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact stated that the check engine warning light was illuminated intermittently. Additionally, the contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the engine consumed 1-quart of engine oil every 500 miles. The vehicle was taken to the dealer, who informed the contact that there were metal shavings in the engine oil and that the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the type of engine installed in the vehicle originally was discontinued. The failure mileage was 100,000.
2017 3.3V6 GDI engine. Suddenly lost power, knocking severely. No oil in engine, no signs of leaks or burning, never had any issues of oil consumption between changes. Oil last changed 2 months prior. No warning lights ever came on for low oil or low oil pressure. Hyundai blue link app indicates all systems normal with the vehicle. Safety risk of sudden loss of power while driving without warning and complete engine failure.
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 55 MPH, the vehicle inadvertently stalled. The contact was able to push the vehicle to the shoulder, where the vehicle failed to restart. Upon visual inspection, the contact observed an excessive amount of engine oil in the engine compartment. The vehicle was towed to the dealer, who determined that oil sludge had damaged the engine, requiring a replacement of the engine. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 17V578000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 100,000.
Car maintenanced regularly. Engine went completely bad at 116,000 miles. 2017 Hyundai Santa Fe Xl 3.3l engine.
While Driving home the car just lost power while going 50mph. The engine started knocking then the engine light started flashing and the car wouldn't go above 37mph. This is definitely not good. I was holding up traffic trying to pull over while not being able to even do the speed limit. Also the oil consumption is outrageous! I have never owned a vehicle where I had to add oil as much as I do in this one.
Car is consuming oil quickly. After two thousand miles the entire tank is burned
The car started making a knocking sound, no service lights had been on prior to this or during this time, and within five minutes the car stopped working and shut down. I was able to get the car back on only to have it breakdown again within a minute. I was able to get it far enough into a parking spot to let it sit for about 15 minutes and when i turned it on again it had a horrible loud knocking sound, and yet still no service lights. The dealership said there was a bearing failure and that they are seeing it all the time and yet my make and model is not covered under the class action suits or engine repairs though they are seeing it in my make and model over and over again. Hyundai is refusing to assist.
I purchased this vehicle only 9 months ago. After driving it for about 2 months I noticed that the engine oil level was so low that the dipstick was about dry. I added oil and chalked it up to the vehicle maybe just having some age to it as the mileage was approaching 100,000 miles at that time. I continued to drive the vehicle checking the oil twice a week needing to add oil about a quart a week. About a month ago the car stalled on me and now i’m being told the engine has a cylinder number 4 failure.
I am having excessive oil consumption, pinging of the engine and a delay in acceleration. 2 quarts in 700 miles
Driving north on a southern California freeway at 65MPH and the engine lost complete power. The "Check Engine Light" immediately came on and I was able to safely coast off the freeway. I did not try to restart the car but instead had it towed to the nearest Hyundai dealer. The dealer replaced the spark plugs, performed a diagnostic test, and determined there was "low engine problem" and stated the engine needed to be replaced. They then said it might qualify for Hyundai's extended engine warranty program and submitted a claim. During this claim waiting period, I submitted a machanical breakdown claim to my auto insurance company who immediately sent a specialist to the dealer and reviewed the work done to date, and requested a compression test and determined it was a "top end problem". The insurance company specialist then requested the dealer remove valve cover and cylender head for further inspection and to confirm the car had been properly maintained. The dealer said the cost would be around $3,000 and the insurance company said this cost would be my responsibility. Days later, the dealer informed me Hyundai denied my extended engine warranty claim. In conclusion, I have self performed 90% of the oil and filter changes (using OEM filters) per manufactures recommendations and believe I have a valid claim under Hyundai's extended warranty. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Back in January 2022 my car stalled, I took it to my mechanic and he said that I had no oil. My car has 33175 miles. He filled it up. Four months later it stalled again, I brought to the same mechanic again, he told me to take it to the dealer because the car is consuming oil. May 18 2022 dropped the car off at the Hyundai dealer and they told me they were keeping it. After numerous phone calls to them they allowed me to pick up my car June 22 2002 and they did nothing, they told that my car had a consumption problem and that I need to drive it for one thousand miles and have the oil checked. July 12 2022 My milage now is 33397 he added oil. I came back after 510 miles and they had to put a quart of oil in, I have everything documented. Milage was 33685. September 19 2022 Mike added 1/2 quart of oil, milage was 34109. November 25 2022 milage was 34870 they added 2 1/2 quarts of oil. On January 23 2023 I called corporate and got a case number #20630111, not satisfied dealing with the dealer anymore. All the time I was going to the dealer no one documented anything that happened with the car. On February 24 2023 I brought the car back to the dealer and the oil consumption problem has been approved they put a tamper seal for the oil filter and drain plug to start the oil consumption test. My milage was 36129. I am petrified to drive the car for fear that I am going to stall out and get hit, I am 75 years old, I work, pick up grandkids and take care of my 101 year old mother, they don’t seem to care. I drove the car 1000 miles and on May 5 2023 I brought it back for an oil check up, it was 2 1/2 quarts short. I have a paper that says “time line of the recall” it says “the TSB instructed dealers to inspect and repair if the oil consumption was over 1 quart/ 1000 miles “ Every time I went to the dealer I took a picture of the dipstick and the milage. I was hoping you would be able to see that my car is not safe on the road and that I am petrified to drive it. Please help
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