Tl* the contact owns a 2017 hyundai santa fe. The contact stated that on several occasions while driving at highway speeds, the steering wheel became unresponsive. While attempting to correct the failure, the vehicle would over steer. There was no warning light illuminated. The vehicle was taken to bob bell ford located at (7125 ritchie hwy, glen burnie, md 21061) and was diagnosed but the technician was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
2017 Hyundai Santa Fe steering complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
1. Steering= sticking steering and problems keeping car straight. Driving 2. No warning chime front passenger seat. When driving
While driving (vehicle in motion) the steering wheel seems to stick requiring me to exert extra force to "break" it loose in order to keep the car traveling in a straight line. I know it isn't mechanical stearing like I'm used to but the servo motor seems to prevent me from turning the wheel when I need to correct. I continuously have to overcorrect for the sticking/notchy steering. Very annoying and tiring and could be a safety hazard under the right conditions. Found several other owners on this site who is having the exact same problem. I totally agree that there is definitely something wrong with this electronic drive-by-wire steering mechanism. Like others have said, please let hyundai know that there is a problem here. I notice this mostly while driving in city traffic. I have owned this vehicle for over two years and I'm experiencing the steering issue more and more now. If most drivers are not truly paying attention to there driving and this sticking this will lead to crashes and deaths.
Currently 42k miles, "sticky steering wheel" or "zig-zag" problem started about 10k miles ago. Dealer service techs I've dealt with seem to have never heard of this problem. After verifying that my daughter was really experiencing the zig-zag problem, I lifted the front of her car so that both front wheels were off the ground. With the engine not running, slowly turning the steering wheel right and left would reveal the "sticky" symptom, which is actually at some point the steering wheel hangs for some reason and then it takes increasingly more torque applied to the steering wheel until it breaks free. If this had occurred driving down the road, the result would be a sudden change of direction. This behavior in the steering system should never occur, but should be silky smooth lock to lock. The attached image shows the system from the steering wheel to the bottom of the connecting shaft. I have read reports that the u-joints in the connecting shaft are the problem, or that the mdps (motor driven power steering) unit is the source of the problem. If I were working this problem, I would disconnect the upper u-joint and rerun the steering wheel test. If the hanging problem was still there, then the mdps unit (or perhaps the star shaped coupling within the mdps) should be replaced. Otherwise, the coupling shaft should be inspected for binding of the u-joints. If the joints are sticking, then a replacement shaft is in order. If neither the mdps unit nor coupling shaft are at fault, then the root of the problem must be somewhere below the connecting shaft. This is a serious safety issue that many owners have complained about, and hyundai does not seem to have any desire to acknowledge or to even address the problem. I am a former ase l1 master automotive technician.
Notchy steering, feels like the steering wheel sticks, requiring you to use additional force to turn the wheel. This causes over-correcting with the potential to swerving into other lanes or off the road.
Steering wheel began to get hard like sticky when turn it over right or left, needing more power to drive the vehicle and putting me in risk when reach 60 miles per hour
Sticky steering wheel when traveling on straight roadways and highways above 40 MPH. I noticed a slight stick to the steering wheel while traveling on the freeway or on a straight road above 40 MPH. This problem started at 15,000 miles. The steering wheel tends to stick when trying to track straight which causes me to consistently swerve while trying to correct. We took it to the dealership where they were able to identify the issue as a bad mdps unit (steering column shaft assembly) part#56310-2w840. While at the shop, I decided to do some research on my own and found that this unit has been identified in other makes and models as a bad unit due to a rubber coupler inside the mdps and hyundai has extended the warranty on these parts. I believe that there should be an extended warranty on this part beyond the factory warranty for the 2017 hyundai santa fe. We have owned this car for 1 year 11 mos and it currently has 16261 miles. Notes from dealership tech: " the steering was sticking. The column was at fault internal failure. I was unable to isolate what part of the motor driven steering unit was the root cuase of the sticking. All parts tested good but I still had the issue. I performed a steering wheel calibration and reset the steering feel zero. I redrove the car and noted after driving on a straight level road and 40-60 MPH speeds that when I moved the steering left or right that there was a noticable sticking. Before the steering felt like it had assist. I replaced the mdps complete unit reset the tow variant coded and drove the car again"
While going down the interstate, the steering became very difficult to control. It was if the power steering had disappeared. Very scary. Unfortunately, this is an ongoing issue. Since that time it has happened repeatedly. Went to the dealership in savannah georgia, they were not very responsive. Going to make an appointment to have this fixed. A google search indicated there are others this happened to as well.
Tl* the contact owns a 2017 hyundai santa fe. While driving various speeds, the contact heard a loud rattling, abnormal noise coming from the steering wheel. The vehicle was taken to roger beasley hyundai (24795 I-35, kyle, tx 78640, (512) 262-2020) where it was diagnosed that the steering wheel assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.
While driving on the highway at speeds over 50 MPH, the vehicle drifts to the left and right. I have to over correct the steering and force the vehicle to stay straight. The dealer performed an alignment. However; it did not correct the issue. I'm afraid for our safety.
While driving highway speed, steering wheel feels like it gets stuck while trying to maintain steering. As you turn the steering wheel left to right and right to left trying to maintain lane it feels like the steering wheel catches each time you slightly turn the steering wheel and causes you to over correct making it difficult to maintain lane. Feel it is a safety issue, especially at highway speeds. There have been times where I overcorrected and the car veered out of its lane. Vehicle has been taken to dealer twice so far and they say they can't recreate the situation, even though I drove the car with service person in it and the "sticking" occurred while I drove it.
I have had 2 incidents now where the steering wheel locks up when I've made a left hand turn. The light showing a vehicle on a hill pops on and off when this happens. It is really scary
When driving, and not all the time I have to fight the car to keep driving straight. On highways when it happens, the car is all over the road. Brought to dealership, they had the car for a week, and could not find the problem or fix. Did not start till I had the car for over a year. Car has 20,000 miles on it.
After driving for about 15 or 20 minutes the steering wheel seems to stick requiring me to exert extra force to "break" it loose in order to keep the car traveling in a straight line. Back and forth I go continuously having to overcorrect for the sticking/notchy steering. Very annoying and tiring and could be a safety hazard under the right conditions. Found one other owner on this site who is having the exact same problem. There is definitely something wrong with the steering mechanism. I hope to get it to the dealership soon but don't hold out much hope that they'll be of much help. Please let hyundai know that there is a problem here and I'm thinking most owners may just be ignoring it and choosing to live with it. I notice this mostly while driving in city traffic.I have owned this vehicle for over a year and only started experiencing the steering issue about 6 or7 months ago.
After about 30 minutes of driving at or near highway speeds the steering becomes "sticky" and requires the driver "break" the "stuck" steering wheel and it results in a forced overcorrection that makes the vehicle drift from one side of the lane to the other. This is continuous problem once it begins as constant steering input is required to keep a vehicle in a straight line. At a minimum, it is annoying and exhausting on long trips. The real issue is safety. The forced overcorrection is a serious safety issue on narrow country roads as it will force the vehicle into the oncoming traffic lane or close to the ditch on the right side of the road. The dealer cannot recreate the problem when I take it in because the problem only emerges after about 30 minutes of highway driving. This is a serious safety issue and hyundai needs to address it.
While driving at 25 MPH, numerous warning lights illuminated, including low tires, steering, other codes consisting of letters. Power steering failed, power brakes failed. Engine was still running. We were able to pull the car off the road safely. Steering warning light still illuminated as were tire warnings. The tires were fully inflated, engine still running. We turned the engine off, raised the hood to check for thrown belt. Belts were intact. Tried to restart the engine, it made a clicking and a sizzling sound and would not start. Called dealer, dealer gave number for hyundai assurance. They came and picked up the car. If we had been driving any faster, or in traffic, the automobile's failure could have caused an accident. If we had been on the highway, someone could have been hurt or killed. After a couple of days we were given a courtesy car. After a week, the car was repaired. The problem was reported as a fuse on the positive battery cable. Cable and battery were replaced. Vehicle was in motion on a city street at time of failure.
Upon entering freeway on ramp 5 7 2017 veered to the right to avoid being hit by another car which cut me off. After moving back into lane, the steering wheel started shaking in a violent manner. I continued to hold on to the steering wheel which was shaking left and right in a very forceful manner. The shaking stopped and I continued driving. The traffic was light, road conditions perfect and my driving speed was 60 MPH. This car only has 1079 miles and I have never experienced this in any other car. I have an appointment with dealer on 5 12 2017 and have contacted hyundai motor company to advise them of this very dangerous event.
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