Transmission hesitates badly for about 1-2 seconds before going into gear to move car after coming to complete/rolling stop or in slow turns. Transmission does this only intermittently. This can be dangerous for merging into traffic on highway or streets due to fact that car will not respond immediately to driver acceleration input. This is an ongoing problem since we bought the car brand new 3 weeks ago.
2017 Hyundai Santa Fe transmission complaints
Page 7 of 7: complaints 161 to 166 of 166, newest first, as owners wrote them.
I have a 2017 sante fe limited ultimate and when slowing down to between 10 to 15 MPH and then trying to accelerate the 3.3 liter motor 6 speed transmission hesitates when down shifting from 3rd gear to 2nd gear. This hesitation left me in intersections a few seconds longer than I should have been making the cars coming from the opposite direction dangerously close to me. I've been to two hyundai dealerships and after test driving the car with me the hyndai mechanics told me this was the way the cars were designed and without code lights coming on they could not fix the car. Hearing this from hyundai mechanics was not confidence inspiring to learn that without a code light coming on they could not find or fix a problem. Also at highway speeds if you step down on the gas too far the car will down shift to much and the motor will rev up to 6000 rpms resulting the car not accelerating. I had a 2011 sante fe gls with a 6 cylinder motor and it seemed to be more responsive the transmission for that year seemed better matched for the motor and worked flawlessly. Hopefully hyundai finds a fix/update for this problem because there is a lot to like about this car.
Purchased new on april 17th of this year. Vehicle continually has a problem accelerating from low speed....roughly between 2 and 10 miles an hour. If you slow down but do not come to a complete stop the vehicle will have a long pause then lurch into correct gear. Renders car nearly undriveable at low "parking lot" type speeds. Dealer states that without a check engine light there is no problem. Clearly there is some sort of problem as every complaint I see is regarding this exact same issue. Hyundai needs to fix this or I will terminate my lease and seek reimbursement for money spent on this vehicle.
When slowing down then accelerating to a higher say (say in stop and go traffic) the transmission frequently lugs and struggles to select a gear, resulting in a significant acceleration delay. This poses a safety issue as a delay in acceleration could lead to a collision. This has been an issue since the car was new.
While in slow speeds, the transmission struggles to select the proper gear. Causing the vehicle to accelerate faster tan normal, specially while turning after reducing speed. You have to control the acceleration using your driving experience, however this is not safe at all. Tested using, eco, normal and sport driving modes, the only time I couldnt reproduce the issue was while on sport mode (I want to drive on eco while in the city) hopefully hyundai will tackle this issue.
There is a recurring issue with the transmission where in low or slow speed situations when you apply power the transmissions stutters or stumbles. It is most prevalent when turning in an intersection across oncoming traffic where you never quite stop or when rolling at stop sign. When you apply throttle the car shift logic seems confused at what gear to go into so it just sits there or lurches, then to get going you have to apply full throttle so it picks the correct gear to accelerate in. The causes a high speed reaction in the vehicle, which is not safe either. This vehcile has three driving modes. The default, normal setting. Econ, and sport. Sport setting seems to correct this safety issue, but it has to be turned on each time the car is restarted. Sport mode then locks out overdrive so you must then physically return the car to normal mode to get it to return to 6th gear or overdrive. I have been driving more than 23 years and have had probably 40 different vehicles, this transmission renders the vehicle nearly undrivable in some situations. In certain scenarios when you really need the vehicle to accelerate it may not and you may be hit by oncoming traffic, a train etc. This has been an issue since the car was driven off the lot.
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