I was at a traffic light (stopped) and all of a sudden my sunroof exploded with no rhyme or reason behind it and glass shattered everywhere on top of me. Nothing was thrown at it and no other vehicles were around me to have any debris thrown up onto it. I got out and inspected the sunroof and found that there was no object imbedded on, in, or near the sunroof that would lead me to believe anything hit it. I contacted the Hyundai dealership about this and they will not cover it under warranty. I believe this is a quality control issue with faulty engineering of the sunroof and upon looking at other Hyundai forums, I found that others have reported the same thing occurring to their vehicles of the same make and model and the pictures of their damage look identical to my damage.
2019 Hyundai Santa Fe body complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Liftgate is unable to be opened from outside, on button press it just beeps three times
While driving at 70 mph the rear panel of the panoramic sunroof in my 2019 Hyundai Santa Fe exploded. We were not near other traffic or other sources of debris that could have impacted the glass. There was a very loud 'boom' sound, like a gunshot, and then the crackling sound of broken glass. Thankfully the sunshade was drawn and glass shards did not fall into the passenger compartment. Within a short amount of time large pieces of glass began to fall out creating a very heavy load on the fabric sunshade. We were able to collect enough of the large pieces by hand and remove them before the shade tore or otherwise failed creating an even larger hazard. Our 1 year old child was in his car seat directly below the failure -- had the shade been open, or had large pieces of glass fell before we could pull over and remove them he could have been seriously injured. Online research points that this is not an isolated incident and there is a pattern of this happening on recent model Hyundai/Kia products with panoramic sunroofs -- there is a class action lawsuit in Canada targeting Hyundai's lack of ownership of the problem. Hyundai dealerships and corporate were contacted to inspect and repair under warranty but were unwilling to do so in a reasonable timeframe (2+ month wait time). Vehicle was ultimately repaired by a body shop through our insurance company. There were no indications that this was a problem prior to the event.
While driving, the panoramic sunroof spontaneously exploded, leaving shattered glass within the interior of the car. There was no evidence of foreign objects which may have struck the car causing the roof to crack as it did.
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