Since delivery in XXX my 2024 Santa Fe 2.5T AWD often fails to accelerate from a stop. When I press the gas, there is a delay before it engages, like a slipping clutch, and on inclines it rolls backward before it catches. It happens most in the first few minutes after the car is started or restarted, when stopped on a slope, and it seemed worse in hot weather. On XXX, I was pulling out of a gas station onto a very busy highway in [XXX] right after refueling. I waited for a larger gap so our older daughters, driving behind us, could pull out at the same time. When I pressed the pedal, the car moved only a few feet, just enough to put us into the road, and stopped. I floored it again and the car still did not move. Oncoming vehicles in both directions, traveling about 50 mph, had to slam on their brakes, nearly causing the traffic behind them to collide, but they avoided hitting us broadside. My husband and our two youngest daughters were in the car with me. I mentioned the failure to accelerate and the lag at several earlier service appointments, but it was never written up or looked at. Those visits usually took only 15 to 20 minutes. On XXX, when I picked the car up after a week-long repair for other problems, I asked the service counter to log this complaint. They had already printed my paperwork and told me to bring it up next time. The car has been back in the shop since XXX, and the technician has not been able to duplicate the problem so far. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hyundai Santa Fe slipping problems
46 of the 7,720 owner complaints about the Hyundai Santa Fe describe transmission slipping, most of them for the 2010 model year.
- owner complaints
- 46
- worst model year
- 2010
- typical mileage
- 5,000
By model year
Often reported together
Jerking 7Transmission failure 6Check engine light 6Loss of power 5Harsh shifting 4Won't shift 3Sudden acceleration 2Stalling 2
What owners say
My 2023 Hyundai Santa Fe Calligraphy has experienced transmission problems since it was new and currently has approximately 20,000 miles. I brought it to the dealership approximately three to four times for these concerns, but I was told they could not find a problem or any diagnostic codes. Recently, while driving on the highway, the vehicle lost power and would not accelerate even with the accelerator pedal pressed all the way down. I had to pull over to the side of the highway. Without turning off the engine, I shifted into Park and then back into Drive. The vehicle began moving again, but the transmission continued slipping. On [XXX] I brought the vehicle to Key Hyundai of Manchester for scheduled maintenance and again reported the recurring transmission problems. The dealership requested a diagnostic fee of more than $200, which I declined because I had repeatedly reported this problem since the vehicle was new. They completed the scheduled maintenance without performing the requested transmission diagnosis. After leaving the dealership that same day, the vehicle repeatedly malfunctioned while I was driving, and the check engine light came on. I returned to the dealership. A scan showed three fault codes related to the transmission, clutch, and a sensor. I asked to leave the vehicle and receive a loaner because I feared another loss of power on the highway could cause a rear-end collision. I was told the person who could authorize a loaner had left for an appointment, could not be contacted, and that I should return Monday. On [XXX], I called and spoke with Anthony, whom I was told was in charge. He told me I needed to bring the vehicle in and would have to join a waiting list for a loaner. On [XXX], I brought the vehicle back, and it is currently at the dealership being evaluated. My primary concern is safety: recurring transmission slipping and a loss of acceleration that left me unable to maintain speed on the highway. IINFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C
The AWD coupler has failed and the rear wheels feel like they are slipping and catching when I accelerate from a stop, particularly when turning. The car was taken to the dealership and inspected, but no longer under warranty as we are not the original owners.
The vehicle’s transmission slips while driving on the highway at approximately 65–75 mph. The slipping occurs at highway speeds and appears to affect the vehicle’s ability to maintain consistent power and acceleration. Problem The vehicle’s transmission slips while driving on the highway at approximately 65–75 mph. The slipping occurs at highway speeds and appears to affect the vehicle’s ability to maintain consistent power and acceleration. Safety Concerns This creates a safety concern because unexpected transmission slipping at highway speeds could result in a sudden loss or interruption of power. This may make it difficult to maintain speed, merge, pass, or respond safely to changing traffic conditions. The issue could increase the risk of an accident, particularly in heavy or fast-moving traffic.
I was driving, and the SUV all of a sudden lost power. I was trying to press harder on the gas pedal to keep up with the traffic, but the SUV was stalling. The SUV would not move, and as I kept trying to press on the gas pedal, a roaring noise like something was trying to turn but the engine kept trying to move the car. It felt like something in the car was trying to move but something kept slipping. I had to turn the car off in the middle of the street and restart it before it would move. Cars were blowing their horns. This is a safety issue and a dangerous Problem. The SUV just did the same thing a few days ago. I am calling the dealer to see what is wrong. I brought this car new 2023. It is under 12,000 miles
1. Component/System: 2022 Hyundai Santa Fe 8-speed dual-clutch transmission (DCT), specifically the transmission oil pump or hydraulic pressure system. Inspection availability: The vehicle is currently at McGrath City Hyundai in Chicago and can be made available for inspection upon request. 2. The transmission exhibited slipping gears, delayed gear engagement, loud mechanical noise, and a transmission warning light. These conditions create the risk of sudden loss of drive power, unexpected stalling, or inability to control the vehicle, which could cause accidents, collisions, or injury to the driver, passengers, or others on the road. 3. A technician at McGrath City Hyundai initially informed us that the transmission oil pump had failed, which aligns with the symptoms. Later, another dealership representative claimed there was no issue, and the fluid was simply low. No written diagnostic confirmation or independent verification has been provided to date. 4. Hyundai corporate has been contacted and opened a case, but they refused to provide documentation or details of any inspection or repair, and did not assign a supervisor to provide clarification. No police, insurance, or third-party inspections have been performed. 5. Symptoms first appeared on March 9, 2026, including: Transmission warning light; Delayed gear engagement; Slipping gears; Loud mechanical noise from the transmission
1. The transmission warning symptoms first appeared on March 9, including a transmission warning light, delayed gear engagement, slipping gears, and loud mechanical noise. 2.5-liter turbo engine use an 8-speed dual-clutch transmission (DCT). It has been in McGrath City Hyundai since March 10 for inspecton. 2. We were not harmed, but were very concerned about the safety of the car. 3. We only tried and waiting for this dealer for a ddiagnosis, but they verbally gave 2 conflicting diagnoses today. No written diagnosis report, no repair report. 4. This morning (9am), a staff informed us by phone that the vehicle has a failed transmission oil pump and that the dealership was waiting for approval for the replacement part. However, during a later call (1pm) today, another staff member stated that there is no issue for the transmission oil pump, and that the transmission fluid was simply lower than normal, with no leaks. We were told to pick up the vehicle today. We refused and waiting for them to email us a diagnosis report and a repair report. 5. The transmission warning symptoms first appeared on March 9, including a transmission warning light, delayed gear engagement, slipping gears, and loud mechanical noise. This conflicting information is extremely concerning, especially given the transmission symptoms described above. Hyundai issued Safety Recall #236 specifically for 2021–2022 Santa Fe vehicles due to the high-pressure electric oil pump in the 8-speed Dual-Clutch Transmission (DCT) potentially malfunctioning, causing a complete loss of drive power. And there is an active class action about it too.
I have had issues with my dual-clutch transmission slipping gears in multiple ways while driving; most commonly while in drive and going downhill the tachometer will aggressively rev when just idling and without pressing the accelerator. Also, when trying to reverse out of a parking space on an incline or decline multiple times I have rolled forward as if in neutral and receiving no power to back the vehicle in reverse. Previously owned a 2023 sonata with similar transmission issues and blew a cylinder on the highway within a year of ownership(engine knocked out while driving about 65 and just lost power and had to pull over on side of highway. Went to dealership yesterday for regular maintenance and told them about transmission issues. They checked vehicle for any tcu updates and there were none. Test drove it and said it was driving normal. I know it’s not driving normally/safely. What can I do?
When accelerating the transmission slips. My mechanic said Hyundai has a memo saying they are making a new torque converter due to these problems, and I will need a new torque converter. The torque converter is on backorder and according to my mechanic, will not be available for many months; thus indicating there are many other folks with the same problem. This is very dangerous when accelerating, as the speed drops off due to the slippage, and can put me in a dangerous position if I need to accelerate to avoid a potential situation. It has also presented issues from a dead stop, pulling out into traffic, where the slippage puts me at risk. This has been going on for quite some time, and my mechanic has been doing what Hyundai memos instuct.
Automobile approached and stopped at stop sign. When accelerator pressed to continue, car remained in place, shuddering (as if transmission were slipping),and making significant noise. Car would not shift out of gear, nor move. Operator shut off car and then restarted car. Car started normally and was in park without shuddering. Expectations at busy intersection was that it was my turn to move and did not do so, creating doubt on what my car might do next. Traffic flow was briefly confused and some drivers honked and were unsure what they should do. This could have caused an accident with an impatient driver re-ending my car, or with others going through the intersection "out of turn" and unclear on my situation. No lights or other warnings were displayed before this incident. It has not re-ocurred. I brought into the dealer who had no other reports of this type of behavior.
Related recalls
Power train: automatic transmission: control module: software
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. A software error in the transmission control unit may result in a vehicle roll away when the vehicle is in PARK.
- Risk
- A vehicle roll away increases the risk of a crash or injury.
- Remedy
- Owners are advised to use the emergency parking brake after parking their vehicles. Hyundai will release an over-the-air (OTA) software update for the transmission control unit. In addition, dealers will inspect and replace the dual clutch transmission, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning August 26, 2024. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 263.
Recall number 24V529000 · Recall details
Power train: automatic transmission
- What is wrong
- Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
- Risk
- Loss of drive power increases the risk of a crash.
- Remedy
- Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 236.
Recall number 22V746000 · Recall details
Power train: axle assembly: axle shaft
- What is wrong
- Hyundai is recalling certain model year 2013 front wheel drive Santa Fe Sport vehicles manufactured July 13, 2012, through March 12, 2013; and equipped with 2.4 liter engines. Due to a manufacturing issue, the right front axle shaft may fracture.
- Risk
- A fractured front axle may result in a loss of power to the wheels. Additionally, if the vehicle is parked without the parking brake applied, it may roll away. Either condition increases the risk of a crash.
- Remedy
- Hyundai will notify owners, and dealers will replace the front axle shaft assembly, free of charge. The recall began on September 19, 2013. Owners may contact Hyundai Custom Care Center at 1‑800‑633‑5151. Hyundai's recall number is 112.
Recall number 13V355000 · Recall details
Power train: driveline: driveshaft
- What is wrong
- Hyundai is recalling certain model year 2010 santa fe 2wd vehicles equipped with automatic transmissions and 2.4l engines manufactured from october 15, 2009 through march 5, 2010. The intermediate shaft may suffer from noise and excessive wear due to a misalignment of the intermediate shaft with the right side output gear. Continuing to drive the vehicle in this condition leads to the development of a whirring/whining noise and can eventually cause damage to the automatic transmission.
- Risk
- Damage to the transmission may cause loss of motive power, increasing the risk of a crash.
- Remedy
- Dealers will replace the right side output gear and intermediate shaft free of charge. The safety recall is expected to begin during june 2011. Owners may contact hyundai's customer assistance center at 1‑800‑633‑5151.
Recall number 11V261000 · Recall details
Questions about the Hyundai Santa Fe slipping
Which Hyundai Santa Fe years have transmission slipping problems?
The model years with the most reports are 2010 (9 complaints), 2013 (5 complaints) and 2023 (5 complaints).
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