My check Hybrid system light comes on and then my car stops allowing me to drive , the gas stops working ! This happened 3 times on the highway very dangerous
2016 Hyundai Sonata Hybrid engine complaints
Page 2 of 4: complaints 11 to 40 of 76, newest first, as owners wrote them.
I was driving on the freeway and the car went from 70 mph to 60 then 50 then 40 slowing on the freeway each second. This has happened multiple times, each time taken in Hyundai and “repaired” only to happen a couple months later.
HEV WARNING TURN OFF ENGINE CAR STARTED SHAKING while driving on the interstate gas pedal went to the floor car started making a loud noise from the engine I put car in park and it would not move for 45 minutes at a stop sign
As I was driving on the highway at 65MPH, a sudden warning appeared on the dashboard that read, "CHECK HYBRID SYSTEM/TURN OFF ENGINE". Immediately after that, I noticed that my vehicle started behaving erratically, making it difficult to control. I stepped on the gas pedal expecting the car to pick up speed and move forward. Despite the pressure I applied, the car failed to accelerate, leaving me stuck in my current position. After nearly causing a severe accident on a busy interstate, I was able to safely pull my car over to the side of the road. After conducting extensive research, I discovered that the issue I am facing with my hybrid vehicle is actually quite common among Hyundai Sonata Hybrids. It's surprising to note that despite this problem's prevalence, no recall or common solution has been provided to address it. I am highly concerned that Hyundai has not taken any action to address this issue. I request an immediate resolution as I could have been severely injured or lost my life today!
HEV turn off engine light pops up WHILE driving. I could’ve been on the highway or the middle of no where and have to turn off my car, just to turn it back on and it seems fine? This has happened a total of 5 times since owning this vehicle, and I’ve gotten all code on the car fixed about a month ago.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while his wife was driving at a slow speed out of the driveway, she heard a knocking sound coming from under the hood. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that after the vehicle was retrieved from the dealer, the check engine warning light illuminated after 300 miles. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 163,000.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed with low oil and engine failure. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 20V746000 (Engine). The manufacturer was made aware of the failure. The failure mileage was 67,036. The contact noted that the failure speed was approximately 40 mph. It wasn't long after purchasing the vehicle that the engine seized while driving. The contact stated that the manufacturer will not honor the warranty due to the incident occurring from "an outside influence". Said influence is unknown to the contact.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving approximately 65 MPH, several unknown warning lights illuminated and the vehicle decelerated independently. The contact was able to park on the side of the road before the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with needing the knock sensor to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was 34,252.
My vehicle first went into limp mode and stalled while driving December 2021. Vehicle was taken to Dealership in Alpharetta, GA. I was advised the knock sensor needed an update. The update was completed but the vehicle continued to go in limp mode and stall again March 2022 after driving less than 1000 miles since previous repair. The vehicle was taken to dealership in Wake Forest, NC. This time there was no update for the knock sensor so I was advised they would need to replace knock sensor but it was on backorder until end of May 2022. The knock senor was replaced picked up vehicle and engine light came on by the time I had drove 50 miles and vehicle started to go in limp mode and stall again and car started shaking an bad vibration. Drove the car next morning and it put me down again going into limp mode, stalling, whole dash board lit up every warning light on and dinging, car shaking and made loud noise had to have towed back to dealership. This time dealership claim it came from misfire on cylinder 3 but that doesn't explain all the issues. I was called to pick up car again June 2022 car had bad vibration, knocking, still going into limp and stall mode, hybrid system warning light came on again, gear sticking not changing like it's supposed to had towed back to dealership. This time dealership replaced other 3 cylinders picked up car July 2022. Did a test drive advised car is still stalling, gear still sticking, vibration still , air not cooling and hybrid indicator needle bouncing back and forth from power to 80 never stabilized. Dealership claims can't find anything wrong. I have almost been hit 10 times since December 2021 because of vehicle going into limp mode while driving this is very dangerous to be going 55 to 70 and vehicle drops speed back to 10 all of a sudden in traffic
The car requires a quart of oil every 1 to two weeks. Brought it to multiple dealerships and was never given a reason why. Car was making knocking noises anytime driven at 45 or below and sometimes higher. We believe it had to be about the recall Hyundai has advised us about multiple times. We brought it to them on Friday July 22nd. They updated the Hybrid system and we left. Driving the car to work July 27th and the car went into “limp” mode and stated that there was a issue with the hybrid engine and to shut the car off immediately. I was able to pull the car off the road and turn it off. The engine light constantly blinked when the error happened. When I shut the car off and turned it back on, it the same hybrid error shows up on the screen again. We had to have it towed to the same dealership we went to the previous day. They have to diagnose the issue but it might take weeks because they have one hybrid tech.
I have a 2016 Hybrid Sonata [XXX], the dash started flashing and said...... HEV trouble! STOP the engine now! Now I have a orange engine light. I brought the car to the dealer. They will look at it and contact me. This car cost me plenty, last year they made me pay for a new engine, it would eat up a quart of oil every two weeks. That is 2 quarts a month. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving approximately 55 MPH, the vehicle was shaking. The hybrid battery, PHEV system, and check engine warning lights were illuminated. The vehicle stalled. The vehicle was towed however, the independent mechanic was unable to determine the cause of the failure. The vehicle was then towed to the local dealer, who diagnosed a failure with the engine and catalytic converter. The engine was replaced. The failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Recently Service Campaign 966 (the federal safety agency ID Number: 10210205 Manufacturer Communication Number: 22-01-028H) was applied to my vehicle for improved knock sensor detection system (KSDS) logic. Six days following the software update, my vehicle stalled when DTC P1326 came active during my wife's commute home. We had the vehicle towed to the dealership where a knock sensor was identified to be replaced. 10 days after getting the vehicle back, knocking was heard from the engine compartment and DTC 1326 came active again, causing the vehicle to immediately stall. It did not go into engine protection mode as service campaign 966 indicated it would. My concern is that Hyundai changed the sensitivity of knock detection to prevent warranty claims on engines that may be affected by increased bearing wear; and in preventing replacing engines, they have caused engines (mine included) to stall. This engine stalling is a safety issue and they have left customers with no option to use their vehicle safely if the engine passes their bearing clearance test, which is required for an engine replacement under warranty.
Recall [XXX] : Engine Inspection / Replacement ([XXX]) In the month of Oct 21, my Hyundai sonata hybrid, had severe engine issues and stalled. Upon inspection by dealer, it was determined, it needs engine replacement as there was a recall for these engines. After 3 months of waiting, in January 2022, I received my car back supposedly with the new engine. today [XXX] my car has stalled again with a similar engine issues and I have towed my car to the same dealer (DORAL HYUNDAI : Miami Florida) for inspection. fortunately i was not injured or ended up in an accident. the car just stalled suddenly with red lights on for every parameter along with engine light. luckily i was on the onramp and not in between the freeway. still was a dangerous situation as cars barely managed to save from hitting me when the car suddenly slowed down and stopped I feel, Hyundai didn't perform their replacement part effectively or efficiently. Probably replaced the car with a similar faulty engine. I request you to please investigate this matter my name is [XXX] and my email id is [XXX] and [XXX]. my cell phone number is [XXX]. thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
the federal safety agency has numerous complaints from owners of the 2016 Hyundai Sonata and 2016 Hyundai Sonata Hybrid with failures associated with the following: abnormal (knocking) noise from engine, reduced motive power and/or hesitation, illumination of the “Check Engine” warning lamp, illumination of engine oil pressure warning lamp, and a burning smell, oil leaking, and smoke. After research, I found the recall 21V301000, which lists “Part 573 Safety Recall Report 21V‑301”, and I have attached it. I believe the piston oil rings are potentially a source of engine failure for the 2016 Hyundai Sonata and 2016 Hyundai Sonata Hybrid (since they are from the same manufacturer) and not the process and defect that Hyundai previously listed (that they stated was corrected), yet referenced in their recall. Hyundai and Kia both have defects with their ignition coils that have the shared part number: 27300-2E601, which also appears as: 27300 2E601. We have a 2016 Hyundai Sonata Hybrid Limited that is on its 3rd set of ignition coils, and some Hyundai Elantra and Kia Forte owners have reported the use of a 4th set of ignition coils. I have researched this part number by contacting multiple Hyundai Certified Parts Departments. A Hyundai Parts Department verified that the Hyundai Technical Service Bulletin (TSB) 16-01-003-1 states that it “replaces” part number 27300-2E601 with part number 27300-2E601QQH, but they are the same exact part down to the 27300-2E601 appearing on both parts. One of the Hyundai parts people that I spoke to said that Hyundai put white circle stickers on the top of the ignition coils to differentiate between the older and newer part numbers, but the parts are identical. He said that Hyundai contacted their supplier of the ignition coils and negotiated a lower price due to a high failure rate. This means a significant price difference per ignition coil for the dealers, but keeps a defective part in the concerned vehicles.
On 04/09/2022 around 6:30 PM EDT, while driving on the Florida Turnpike at the posted 70 mph in Orlando FL, the 2015 Sonata Hybrid suddenly shut down in the center of 4-lanes with heavy traffic. The engine would not run and only sputtered and jerked when I gave it any gas. The display screen lit up with multiple failure symbols including the Hybrid System failure, lane detection failure, and several others. I exited the Turnpike and had a local auto store scan the vehicle finding the following DTC’s: 1. P1326: Excessive connecting rod bearing wear 2. U0293: Lost Communication with Hybrid Powertrain Control Module 3. U1004: Not certain The vehicle was checked and found to be full of oil. The vehicle was serviced at the Hyundai Dealer on 02/25/2022 where they specifically updated the “Excessive connecting rod bearing wear” knock sensor software along with a turn signal issue. Having the engine go into a default mode at 70 mph in heavy traffic was a near disaster. A simple warning would have been adequate to all me to safely navigate to the roadside.
When entering freeway and needing to get up to speed real quick, the car will accelerate to approximately 50mph and then engine totally cuts out like the gas stopped flowing to it. I then have to let off on the gas considerably or it will not accelerate until I let off on the gas about 1/2 way. I then must "Slowly" accelerate so that it won't cut the engine again. This will happen anywhere if I take off from 0 mph and try to accelerate with peddle eventually going to floor, the car will cut the engine and will feel like its dying until I let off on the gas peddle all the way and then slowly accelerate the vehicle up to speed.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at 75 MPH, he heard an abnormal popping sound coming from the engine. The contact stated that the engine started making abnormal rattling sounds and the vehicle was shuddering. The check engine warning light and the oil warning light illuminated. The contact continued to drive the vehicle to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that oil had leaked in the engine compartment and that there was a hole in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of the federal safety agency Campaign Number: 20V746000 (Engine) and the dealer was contacted for the recall repair; however, the dealer informed the contact that the next service availability was in a month. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. Parts distribution disconnect.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving 50 MPH, the vehicle started to violently shake and lose power while being powered by the engine. The contact stated the accelerator pedal was released and the shaking stopped as the vehicle switched to being powered by the battery. The contact stated as the vehicle was a hybrid vehicle the switch between using the engine and battery was done automatically when the accelerator pedal was released. The contact also stated that an abnormal noise was coming from the engine compartment when the vehicle was started. The check engine warning light was illuminated. The vehicle was taken to the dealer where the failure was diagnosed as an engine misfire and that the coils needed to be replaced. The vehicle was repaired; however, the failure continued as soon as the vehicle was picked up from the dealer. The vehicle was taken back to the dealer where it was awaiting diagnostic testing. The contact recently received a Service Campaign from the manufacturer for the engine monitoring logic. The contact was relating the Service Campaign to the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 204,000.
The vehicle concerned is a 2016 Hyundai Sonata Hybrid Limited. It originally presented a check engine and check oil light, and lost partial power traveling on the highway. This vehicle was able to return to its residence, and it was towed to a Hyundai Dealership. Photos and videos were taken of this vehicle prior to being towed, and its battery voltage was tested. The Hyundai Dealership initially reported a dead battery, and that diagnostics were completed. Further conversations took place to question if a jump box or battery charger had been used, and the manager offered to test this vehicle personally. The manager stated that two jump boxes started this vehicle, and then stated he drove this vehicle with two jump boxes connected. The manager insisted that this vehicle's issues were only caused by a failed (dead) battery. A new battery was purchased and then the Hyundai Dealership installed it. The mileage reported by the Hyundai Dealership on its invoice was 1 mile, yet the Hyundai Service Department stated that multiple test drives took place after battery was installed by them. The manager stated this car was fixed and safe enough that he would put a family member in it. This vehicle was picked up from the Hyundai Dealership, was driven on the highway, and an audible and visual warning along with multiple dash lights popped up. This vehicle stopped accelerating at highway speed, and it was necessary to call immediately call 911. Law Enforcement responded, and assisted. This vehicle could not clear the shoulder of the highway, and one of the Law Enforcement vehicles was required behind this vehicle. This vehicle was towed again. The Hyundai Dealership had this vehicle for 14 days. The trouble code from this vehicle is P1326.
1. engine blew 2. driving on highway, lost power, had to coast off exit 3. at dealer was told waiting to hear from Hyundai 4. at dealer 5. oil light went on in between oil changes, had to add oil in between oil changes, knocking, and poor gas mileage, prior to engine blowing, no other warning lights no other warning lights
eginning in June 2020, my check engine light on my 2016 Hyundai Sonata Hybrid started coming on. I took it into a dealer to get it fixed. The problem seemed to be fixed until the light came on again, took it to the dealer who replaced a different part, seemed be fixed, and so forth until the engine blew while I was driving to work(2/3/2021). It was towed to a dealer and the engine was found to be seized. Luckily Hyundai had just sent out a recall letter to me cautioning about a faulty engine. (There are now lawsuits against Hyundai for this same reason).Hyundai replaced the engine. Meanwhile I found their campaign reimbursement page (case #17706103) and submitted all my out of pocket cost since the first check engine light occurrence (6/10/20) through to the car rental cost which was when the car engine was replaced (6/21/2021). Sum total $2,644.55. Before Hyundai replaced the engine, they knew about the engine failure associated with my car. But they had no remedy so dealers were left with no other choice but to replace a part and reset the warning light hoping to satisfy me until Hyundai came up with a solution. (This caused me to rack up repair bills with no real permanent solution.) I was assigned 3-4 case managers who promised to help me recover my losses but all of them actively or passively pacified me until I found out my case was arbitrarily closed.
The contact owns a 2016 Hyundai Sonata. The contact stated that while the daughter was driving approximately 55 mph smoke was suddenly present coming from under the hood before the engine failed and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the ignition coils replaced. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 135,000.
Lots of noise and car started smoking and stopped working while I was on the highway
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while receiving an oil change, the dealer informed the contact that there was an abnormal sound from the engine compartment. The contact stated that the check engine warning light was illuminated. The vehicle was towed and diagnosed but not yet repaired. The manufacturer was informed of the failure. The contact was informed that the Vin was not under recall. The failure mileage was approximately 157,035.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving 15 mph, the vehicle loss motive power and shuddered while the accelerator pedal was being depressed. There was no warning light illuminated. The contact pulled over and restarted the vehicle however, the failure persisted. The contact took the vehicle to the local dealer however, the vehicle was not yet diagnosed nor repaired. The contact was concerned that the failure was engine related. The manufacturer was made aware of the failure. The failure mileage was 99,000.
The engine begins to shake and makes a dieseling sound, the check engine light comes on, and we lose power to car. As we remove our foot from the gas, the light goes out and the engine stops. Sometimes it comes back on again and we have to pull to the side of the road and turn the car off. After that the check engine light goes away. When the light comes on, power to the engine is immediately cut and reduces as you press the accelerator pedal.
In oct..2020 my sonata was at pep-boys auto for a synthetic-oil change. Pep-boys called me to advise can't service the car for the oil change. Since last oil change 6k miles ago their was no oil in the engine. They saw this several times in the last year with 2.0 engine, they want no responsibility and said take your car to the dealer & open case the engine has a serious flaw, it burns the oil with the gasoline. They said a recall? Documents attached. I went totexan hyundai, put my car through a series of tests every 1000 miles. I was told the engine can be replaced you in the 10 yrs, however you over the 100k miles,will not b covered, a hyundai motors would cover 50% . Was told engines last 250-300k miles. I spent over 2k for ext. Warranty. It ran out at 100k. Hyundai has not backed up their car. Sonata hybrid was sold to me being dependable & lasting years. It failed terribly, I maintained my car always and now need the federal safety agency please help. On hyundai forums many2.0 have same situation with oil disappearing. I prepaid on credit card $3531.00, texan hyundai placed order for a new engine. Back ordered. Date to fix will be in during the month of july2021. All miles r highway to and from, katy to brenham college has no hills all straight run since day bought. These engines should last, there is a failure in design? Not dependable car. Very defective 2.0 engine. Last 2 yr's I would smell burning oil in my car, I would open the window since no lights on dash. No oil in the engine, no dash light? Pep-boys said those lights never were lit on the defective cars. If light would have taken to the dealer for service. My records which show this car was properly maintained. Hyundai should fix 2.0 engines, folks like me are in a hard situation. Thank you for hearing my situation. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2016 hyundai sonata hybrid. The contact received notification of the federal safety agency campaign number: 20v746000 (engine) however, the part to do the recall repair was unavailable. The contact called bob baker hyundai (5285 car country dr, carlsbad, ca 92008, (760) 929-4900) where it was confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated while driving 30 MPH, a clicking sound was heard. The contact stated that several warning lights were illuminated. The vehicle was not taken to an independent mechanic or dealer to diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 55,707. Parts distribution disconnect.
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