Tl* the contact owns a 2002 hyundai sonata. While servicing the vehicle, the contact discovered that the subframe of the vehicle was corroded. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
2002 Hyundai Sonata body complaints
Page 2 of 4: complaints 11 to 40 of 88, newest first, as owners wrote them.
Tl* the contact owns a 2002 hyundai sonata. While driving approximately 40 MPH, the vehicle would veer in either direction independently. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The contact stated that the failure recurred and the vehicle droive into a ditch. The vehicle was towed to an independent mechanic, where it was discovered that the subframe was corroded and the bolts separated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000.
Tl* the contact owns a 2002 hyundai sonata. While coming to a stop, the front subframe fractured from the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in the federal safety agency campaign number: 09v124000 (suspension). The manufacturer was notified of the failure. The failure mileage was 91,856.
Tl* the contact owns a 2002 hyundai sonata. While driving approximately 33 MPH, the contact's vehicle struck a pothole. As a result, the contact veered to the right and crashed into another vehicle. The air bags deployed. The contact sustained a neck injury that required medical attention. A police report was filed. The vehicle was taken to an independent mechanic where it was diagnosed that the subframe was rusted and failed to support the control arm. The technician informed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was included in the federal safety agency campaign number: 09v124000 (suspension). The failure mileage was 105,000.
Noticed pulling to right as driving, along with rattling in front end. Found that driver front subframe near lower suspension mount is completely rusted through. Discovered that this is a noted issue with these model vehicles and that a recall has been issued by the manufacturer. Due to obvious safety concerns I would like to know how to proceed with this concern.
The chrome plating on the interior door handles peeled away and cut passenger's hands. In 2009 the handles were "repaired" by a hyundai dealer, but by 2013 the chrome plating was again beginning to peel away and cut passenger hands. Hyundai america and the dealer both claim the problem is resolved, and there is only a 12 month warranty. I believe it is improper to claim an issue subject to a recall would be "fixed" by creating the same hazard with the same parts. This issue is referred to as "hyundai recall no. 093" in http://www-odi.the federal safety agency.dot.gov/owners/searchresults?searchtype=id&targetcategory=r&searchcriteria.agency_ids=09v171000.
Tl* the contact owns a 2002 hyundai sonata. The contact stated that while having the vehicle serviced, the independent mechanic advised the contact that the sub frame had completely rusted and the vehicle should not be driven. The vehicle had not been repaired. The manufacturer was not aware of the failure. The approximate failure mileage was 29,540.
Chrome plated interior door handle on driver's side began peeling, leaving very sharp edges, which cut my finger. We covered the handle with tape to protect from future cuts. I looked for a recall notice on this part and found one and called the dealership and was told that I would have to pay for this repair myself. I filed a complaint with the federal safety agency and was told to contact hyundai. I did nothing since I couldn't afford the repair. In the past 9 months, I have been the passenger more often than before and now the interior handle on the passenger side has same problem-peeling off, leaving sharp edges. Once again I nicked my finger on it. Recently had a repair done at the dealership and asked the adviser about the problem he said he had no record of a recall. I found the recall online & showed him. He said I should call hyundai,.I spoke to a rep @ hyundai who told me that even though I may have a problem described in the recall my vehicle was manufactured in 10/2001, which means I don't really have the problem described in the recall I was furious. This is not an imaginary problem - I have cut my fingers twice. She said she would have someone call me back to discus further & that never happened. That was about 3 weeks ago. I don't care what the recall date says - my car has the exact problem described in the recall notice. The rep also told me the recall goes by the date the car was put into service, not the date manufactured of 10/01; she said the car was not put into service until 3/03-after the recall date.the recall says 1/28/02-3/22/03. Also I the car had to be put into service earlier than 03 because I bought it on 10/16/02. I don't understand why this isn't covered by the recall/campaign - whatever you want to call it. Both handles are peeling & unsafe! We are keeping this car so it is important. Just bought a new sonata.to replace another car.
Tl* the contact owns a 2002 hyundai sonata. The contact stated that a certified mechanic inspected the vehicle and found the inner body and rear subframe severely corroded the corrosion spread to the passenger area. The federal safety agency campaign number 09v124000 suspension was performed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 161,000.
Tl* the contact owns a 2002 hyundai sonata. While driving approximately 35 MPH, the contact heard a loud banging noise near the front end of the vehicle. The contact discovered that the lower control arm on the passenger side had separated because the subframe was rusted. An independent mechanic diagnosed the vehicle and confirmed the cause of the failure. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 206,341.
After having increased difficulty controlling the car, I took it to my tire dealer for an alignment and was told that they could not help me because the frame was "broken" and was shredding my rear tires. I called hyundai corporate and was told that there was a recall on the subframe and was advised to take the car to my local dealer for inspection. Upon inspection, I was told that it was covered on the recall and left it with them for two days for repair. When I picked the car up, I was told that the front was repaired at no cost to me, however, the rear (which is what I went in for) was in very bad shape but it was not covered and would cost me $1,500 to repair it. I cannot understand how the front of a frame can be part of a recall, but the rear is not. ????? And I cannot understand why the local dealer didn't call to tell me this before he did the work on the front. Had I known how much it was going to cost me, I would have told him not to bother. Should I choose to keep the car, in addition to $1,500 to repair the rear frame, I will also need to buy two tires to replace the two which this rear frame is shredding. Unbelievable.
Tl* the contact owns a 2002 hyundai sonata. The contact stated that when she took her vehicle for routine maintenance, she learned there was corrosion under the body of the vehicle. The vehicle was not repaired. The manufacturer was not notified of the incident. The approximate failure mileage was 69,000 and the approximate current mileage was 89,000.
My car had been experiencing pulling to the right and I was replacing the right front tire every week. It felt as if the tire was going to fall off. I took it to my dad whom in turn got a mechanic to look at it. The mechanic said that the k frame was broken. He tried welding it. The weld held for about two weeks. After researching the problem I found that there is a recall and settlement from hyundai. I called the customer service department who in turn gave me a case number and had be take the car to the dealership. They inspected the car and determined that my car didn't fit the criteria. I'm confused by the fact that so many vehicles like mine have the same problem but they don't fit the "criteria". Something is wrong. And it's more than corrosion or the lack of.
After having repairs done under campaign 089 sub frame corrosion by hyundai and paying 500.00 for axle repair, 2wks later the opposite wheel collapsed out of the ball joint. 900.00 repair bill and dealer indicated this was not related to the sub-frame recall. This is now 2 incidents where the wheels fell off the car while the driver was driving the car. Both were thankfully at low speeds in a parking lot.
Wheel collapsed into wheel well - repaired under campaign 089 sub frame corrosion by hyundai. Still had to replace axle and axle boot - 500.00 dealer repair.
Tl* the contact owns a 2002 hyundai sonata. The contact stated that while driving at various speeds, the vehicle would veer to the right and would also fail to shift into gear. The vehicle was taken to an independent mechanic, who diagnosed that the front passenger side axle was fractured due to corrosion of the frame. The manufacturer was not made aware of the failure. The vehicle was repaired. The VIN was not available. The failure and current mileage was 184,000. *tr updated 5/7/13 *cn the consumer stated the repair cost was reimbursed. 05/17/2013
The right side sub-frame of my 02 hyundai sonata I just found out has rusted through and the lower control arm has separated causing the axle to pop out, this happened as I was driving and almost caused a wreck... I thought I need alignment but, found out that I need replace subframe. The car is very well maintained and even though it was once in a northern state (that's where I bought it..in new york) I do not think this uneven rusting of the subframe is normal. I checked and found that there was actually a recall of this vehicle for the exact this same reason, I am planning to call hyundai.
The right side sub-frame of my 02 hyundai sonata we just found out has rusted through and the lower control arm has separated causing the axle to pop out, this happened as I was driving and almost caused a wreck...the car is very well maintained and even though it was once in a northern state (that's where I bought it..in s.dakota) I do not think this uneven rusting of the subframe is normal. I checked and found that there was actually a recall of this vehicle for the exact this same reason, I called hyundai and the representative lied to my ear that it was not covered by that recall and that I should take to the hyundai dealership and pay for the repair myself. This is unconscionable and shouldn't be so. I wish I can get some help.
My son was driving the vehicle at 45 MPH and heard a loud pop in the right front end of the vehicle and immediately afterwards the vehicle veered of to the right and on to the side of the road he was able to maintain control somewhat but if there had been pedestrians in that area I am not sure there would have not been serious consequences, the car was driven slowly to the nearest hyundai dealer for assessment and after assessment the dealer stated that the sub-frame has rusted out to the point that the right front wheel could become detached thereby possibly causing a potential catastrophic failure or loss of control of the vehicle and unknown consequences, dealer has submitted information to hyundai corp, the vehicle has an active recall on this particular safety defect. Recall #089 issued in april 2008. We are awaiting hyundais response as to the status of our recall request as of 08/01/12.
Corrosion of subframe, causing it to break and then catch fire to the car under the hood, destroying wiring and hoses.
Tl-the contact owns a 2002 hyundai sonata. The contact stated that that after having the vehicle inspected and they advised him that teh sub-frame had corroded and would not pass. The vehicle has not been inspected, but were contacted and offered no assistance. The vehicle has not been repaired. The failure and current mileages were approximately 81,000. Tb
My car made a loud thud while I was driving and then I heard my tire rubbing the wheel well. I had a very hard time steering and called my local garage. I looked on the internet and saw the specs on the recall and called my complaint into hyundai. I then had my vehicle towed to the nearest dealer where it sits awaiting repair.
Tl*the contact owns a 2002 hyundai sonata. While driving approximately 5 MPH, the contact heard a loud crunching noise and the vehicle stopped moving. The contact noticed that the front passenger side wheel was pointing outward. The vehicle was towed to an authorized dealer who stated that the subframe had rusted. The vehicle had not been repaired. The current and failure mileages were 122,050.
Was driving 2002 sonata with child in car daughter got dizzy from gas fumes gas tank was leaking from top of tank,called hyundai motor corp said car wasn't covered out of warranty,took it to the dealer was told car gas tank had to be dropped to find the problem,hyundai refused to pay for tank to be dropped, finally took it to be fixed at a local service person ,found the gas tank was leaking from the middle of the tank at the half way mark,he found the tank was leaking to a stress crack on the tank,I find this to be a safety issue regarding this matter,there is a safety regarding stress cracks on the sonata please call me at [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2002 hyundai sonata, chrome on the gear shift knob peels off leaving a sharp edge that causes lacerations.
Tl*the contact owns a 2002 hyundai sonata. The contact stated that entire rear subframe had rusted. The contact called the dealership and was advised to take the vehicle in for diagnosis. The vehicle had not been repaired for the problem at the time the complaint was filed. Also, while driving at 40 MPH, the vehicle would drop from fourth gear to first gear suddenly. The vehicle was taken to the dealership and repairs were performed on the censors; however, the problem was not fixed. The failure mileage was approximately 95,000. The current mileage was approximately 112,000.
Front sub frame broke again for 2nd time on 2002 sonata. Just stops abruptly and wheel collapses in an steering locks. Has been fixed by dealer twice now.
1. Hit a pothole, day or two later noticed car was pulling to the right and making noise when turning. Took it to a mechanic because I thought it needed an alignment 2. Mechanic noticed large hole (2"+ diameter) with significant cracking in the right side subframe behind the wheel by lower control arm 3. Attempting to contact hyundai motor america.
On monday evening 01/18/2010 my wife and I left our home with our 2002 hyundai sonata we drove no more then 3 tenths of a mile when the steering wheel starting pulling very hard to the right we then turned around and drove back toward home but only made it about 2 tenths of a mile before the front right wheel collapsed bringing us to a dead stop in the middle of the road. Thankfully we were only going about 20-25 MPH the police were called for traffic and the car was towed to r.j shore automotive branford ct 06405 the next morning the owner of r.j.auto informed me that my front engine sub-frame had failed due to corrosion, and showed me a print-out of a recall from hyundai dated april 14, 2009 then stated he called the hyundai dealer in branford ct 06405 but the dealer refused to pick up the car so I had to pay $81.41 to have the car towed to branford hyundai. The staff at the hyundai had no answers and continued to state you will have to call the corporate office, so I did. The employee chris stated that there were 200.000 vehicles involved in this recall campaign #089 or #09v124000 and we have not mailed out all of the notices (shame on them because it's been almost a year and if we were on the highway we could have died) the employee then called the branford hyundai and was told that the car would take 1 or 2 weeks to fix and no loaner or rental vehicle will be provided I said that is unacceptable and demanded a loaner still the answer was no but somehow they managed to fix my car on 01/20/2010 when I picked my vehicle up at 420pm on 01/20/2010 my wife and I were not allowed to view what was repaired and was told that they bent over backwards to fix this car quickly because of my call to hyundai corporate I stated (bent over backwards, someone could have died, from this accident) the manager bob guevera, and a chris vailette then called the police and told us to never come back again, to have the corporate office fix my car next time.
I have an 2002 hyundai sonata. My complete subframe rusted out a few years ago. The car was only 3 or 4 years old at the time. The complete subframe was replaced on a hush hush bases. I have the pics to prove it. Never will I buy another hyundai or kia never. My god my family could have been killed. But what do they care it's not their family.
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