Monday, 11-07-11, right front tire blew out while driving 45 MPH. The inside inch of tread and sidewall of the tire had extreme wear down to the metal wires. This condition was not observable from the front or side of the car. The remaining tread showed normal wear. The left tire shows some of the same abnormal wear pattern as the right, leaving me to believe there was an alignment problem. Tuesday, 11-09-11, replaced front right tire. Wednesday, 11-10-11, scheduled an alignment with firestone complete auto care. However, after examining the vehicle, I was told by their mechanic that the front right frame was cracked and separating, and the car was not safe to drive. Contacted myrtle beach hyundai (mbh)to explain problem, and to schedule a service appointment. Thursday, 11-11-11, mbh confirmed that the frame is cracked and separating. Told us that it would be replaced at no cost to us because of a recall, and that currently the car is not drivable. However, we were told that a new replacement frame part would not be available until the end of next week. Also, we would have to pay for any associated parts to replace the broken frame, such as bolts, bushings, and etc. If they needed to be replaced. Furthermore, we were told that mbh would not provide us with a loaner vehicle during this recall repairs, and we would have to rent a vehicle for at least a week. We are on extended vacation at myrtle beach, sc and only have this car as our only means of transportation. Rented a car from enterprise rent-a-car for the week at $156.99 plus taxes, etc. If car rental is necessary longer than the week, the cost is $29.99 plus taxes, etc. Per day. In conclusion, the recall remedy of this potentially serious situation, as may be stated to be free or no charge to the vehicle owner, it is not inclusive of all the related expenses associated with the repairs.
2002 Hyundai Sonata suspension complaints
Page 3 of 3: complaints 41 to 63 of 63, newest first, as owners wrote them.
Tl* the contact owns a 2002 hyundai sonata. While driving approximate 65 MPH and attempting a turn, the contact heard an unusual scraping from the front passenger side tire. The vehicle was taken to a local repair facility where the mechanic advised that the under carriage of the vehicle had rotted. The contact located the federal safety agency campaign id number: 09v124000 (suspension) but was advised by the manufacturer that because the contact resided in south carolina, the recall would not be honored because it was not a salt belt state. The contact stated that the vehicle was purchased used in ohio which according to the recall, was a state in which the recall would be honored. The vehicle was not repaired. The failure and current mileage was unknown.
My 2002 hyundai sonata gls, originally purchased in new york and now registered in florida, right front sub-frame is severely rusted, cracked and now almost gone. Steering is extremely erratic and suspension sagging drastically on right wheel. Vehicle is extremely unsafe to drive. The federal safety agency campaign id: 09v124000 summary covers this vehicle, however hyundai says this VIN ([xxx]) is not covered by recall no. 089 and could not explain why. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2002 hyundai sonata. Having problem putting fuel in the vehicle*cw the consumer stated it seemed as though the pressure valve was not opening correctly when fuel was added. Also, last fall the consumer noticed the front right tire was leaning in and he thought it was a broken tie rod, but when he took the vehicle to a mechanic, he was told the sub frame of the vehicle had rusted through. The consumer learned there was a recall for the exact same problem. The consumer stated he never received a recall notice.
1. Hit a pothole, day or two later noticed car was pulling to the right and making noise when turning. Took it to a mechanic because I thought it needed an alignment 2. Mechanic noticed large hole (2"+ diameter) with significant cracking in the right side subframe behind the wheel by lower control arm 3. Attempting to contact hyundai motor america.
On monday evening 01/18/2010 my wife and I left our home with our 2002 hyundai sonata we drove no more then 3 tenths of a mile when the steering wheel starting pulling very hard to the right we then turned around and drove back toward home but only made it about 2 tenths of a mile before the front right wheel collapsed bringing us to a dead stop in the middle of the road. Thankfully we were only going about 20-25 MPH the police were called for traffic and the car was towed to r.j shore automotive branford ct 06405 the next morning the owner of r.j.auto informed me that my front engine sub-frame had failed due to corrosion, and showed me a print-out of a recall from hyundai dated april 14, 2009 then stated he called the hyundai dealer in branford ct 06405 but the dealer refused to pick up the car so I had to pay $81.41 to have the car towed to branford hyundai. The staff at the hyundai had no answers and continued to state you will have to call the corporate office, so I did. The employee chris stated that there were 200.000 vehicles involved in this recall campaign #089 or #09v124000 and we have not mailed out all of the notices (shame on them because it's been almost a year and if we were on the highway we could have died) the employee then called the branford hyundai and was told that the car would take 1 or 2 weeks to fix and no loaner or rental vehicle will be provided I said that is unacceptable and demanded a loaner still the answer was no but somehow they managed to fix my car on 01/20/2010 when I picked my vehicle up at 420pm on 01/20/2010 my wife and I were not allowed to view what was repaired and was told that they bent over backwards to fix this car quickly because of my call to hyundai corporate I stated (bent over backwards, someone could have died, from this accident) the manager bob guevera, and a chris vailette then called the police and told us to never come back again, to have the corporate office fix my car next time.
Tl*the contact owns a 2002 hyundai sonata. The vehicle was taken to an independent mechanic for routine maintenance. The technician detected that the sub-frame exhibited excessive rust corrosion. The contact experienced the identical failures as recall the federal safety agency campaign id number 09v124000, suspension; however, the VIN was excluded from the recall. The vehicle has not been repaired at this time. There was concern of the safety risk involved. The failure mileage was 73,000 and the current mileage was 74,031. Updated 02/03/10 *bf updated 02/11/10.
Tl*the contact owns a 2002 hyundai sonata. The contact stated that the vehicle was taken to an authorized dealer for a recall remedy repair under the federal safety agency campaign id number 09v124000 (suspension). The subframe had excessive damages and corrosion. During the recall service repair the technician detected the front lower control arms exhibited severe rust corrosion. The vehicle has not been repaired at this time for the defect. The failure mileage was 130,000. The current mileage was 133,000. Updated 03/14/10 *bf updated 05/06/10.
Tl* the contact owns a 2002 hyundai sonata. There was a hole in her undercarriage due to corrosion. She took the vehicle to be inspected because her tires were not properly aligned. She called the manufacturer and was advised to take her vehicle to a dealership. She went to the dealership and was advised that her vehicle identification number was excluded from recall # 09v124000 (suspension). No repairs were made. The current and failure mileages were approximately 141,000. Updated 01/06/10 *bf updated 01/07/10.
All four original equipment struts factory installed on a 2002 hyundai sonata 4 cylinder, have failed. Vehicle has 51,000 miles and the struts have not been doing their job for 15000 miles. When looked into, at the dealership (vehicle has extended warranty) the dealerships position is they will not replace the struts unless they are leaking. And if 1 was leaking they would only replace that one strut.... Have the same issue with a 2004 hyundai santa fe 2.7 awd vehicle also. That vehicle has 79,000 miles and have the same drivibilty condition. And was told the same exact thing about the dealership/ manufacturer's position.
Tl* the contact owns a 2002 hyundai sonata. While making a right turn at 5 MPH he noticed a loud popping sound from under the vehicle. After examining the vehicle he noticed that the outer arm assembly had separated from the passenger side tire. 5 days prior, recall campaign id number# 09v124000 was performed on his vehicle. After the repair the steering wheel had became more difficult to steer. The vehicle has not been diagnosed by the dealership. The current and failure mileages were 117049. Updated 3/30/2010 updated 05/05/10.
Vibration in front right wheel at high speeds. I took my 2002 sonata to the repair shop and they told me my cradle that involves the half shaft/control arm in the suspension was rusted through with fist size holes. I took it to the auto dealer and they charged me over $500.00 to replace the half shaft and cradle, also they stated that it would have been covered had my wheel fallen off. That was the most ridiculous thing I've ever heard. After they replaced the half shaft, within 2 days I had a grinding/rattle on the same right side. I took it back to the auto dealer and they told me now it was the bushings in the suspension and they would have to be replaced but it was safe to drive.. This problem was not there until they worked on the car originally. It will now cost me over $300.00 to have the bushings replaced. I believe they should have done this with the original work. There is a federal probe going on with the federal safety agency, it is stated that this is a very serious and dangerous situation. The manufacturer of this car should be standing behind they're product, but instead they are refusing to cover this problem and make the appropriate changes that could in turn save somebody's life if their car would fail due to this flaw.
My wife owns a 2002 hyundai sonata, and last week she noticed that the car was pulling hard to the right. She drives 60 miles round trip to her job 5 days a week. Once she told me about it, I took it in for service thinking it was in need of a wheel alignment. My technicians called me back to the service area and showed me where the sub frame had rusted completely through on the right front side. Also the right front wheel as tilted to the side slightly. I told them to begin repairs immediately, as my wife's safety is my top priority. I called hyundai on 2/3/09 and informed them of the problem. I was given a case number, and told that they would contact me in 3 to 4 business days. I expect full reimbursement, as I now understand that this a common problem on this particular vehicle.
Tl*the contact owns a 2002 hyundai sonata. The contact took the vehicle to the repair shop because the steering became difficult to control while driving 20 MPH. The mechanic stated that the failure was in the passenger side front subframes. There was a large hole that rusted all the way through the frames, which prevented the vehicle from being driven. After researching the issue, the contact found numerous complaints for the same defect and believes it should be recalled. The VIN was unknown. The failure mileage was 100,000 and current mileage was 106,000. Updated 01/07/09. *lj the sway bar ends links and bushings were worn. Uupdated 01/09/09.
My right front wheel didn't feel right , took it to a service station to be looked at. They brought me in to see that the whole frame under the car is rusted. The bolts that hold up the axle and suspension were completely gone and there was a hole in the under carriage. The wheel was tilted and the inside of the tire was worn all the way down . There was nothing there to support the wheel.
I have had numerous complaints that I have filed with this vehicle. The latest complaint I have is with the drivers side upper control arm. My son could have been killed when this broke. I have talked to several garages including the dealership and no one has ever replaced an upper control arm except on a vehicle that is very old and then very seldom. My son was turning a corner when the drivers side wheel fell sideways. Upon looking at the problem we discovered that the upper control arm broke. This should have definitely should have not happened on a 2002 vehicle.
While driving to maryland to visit my daughter, the right front end of my car began to vibrate so hard that I thought I had a flat tire. I was going about 65 MPH and as soon as I could I pulled over to look at the car. There was no flat however, the vibration continued. It was vibrating so hard my glove compartment came open. I took the car to a dealership in maryland only to be told that my tires had dead spots in them and I should return them to the store. I have been driving on these tires for six months without a problem. When I returned home I went to the store where I purchased the tires. They examined them and said there was nothing wrong with the tires. I had the car completely checked out by the dealer before I took this trip. They told me there was nothing wrong with the car. The vibration continues but it is especially bad when driving a higher rates of speed. I am worried now about taking the car on trips. Believe me, you do not want to have a sudden breakdown or control loss on the dc beltway. Although the car is 4 years old I only have 29500 miles on it. I should not be having major problems with so few miles on the car.
In 2004, at approx 45k miles, vehicle developed creaking noise in driver side rear suspension. Dealer repaired for "loose tranverse cross member". Problem re-developed after 3 months. Separate dealer repaired for "worn bushings". Problem re-developed after one week and has worsened to a clunking noise at low speed. Hesitant to return to dealer until properly diagnosed due to consistent repair delays resulting in excessive loss of vehicle use. (current total 7 days for this problem).
Dt: contact stated the front right wheel bearing was replaced. Currently, the right left wheel bearing is being replaced.
Right rear wheel was making a rubbing noise. Took vehicle in for service and the dealer discovered the bearing needed replaced.
Electrical system. I have already filed one complaint on the check engine light and the sensors. It has been in the dealership 9 times prior to this one. Now it is a cam sensor and I believe a speed sensor. Not only that but both wheel bearings are bad. It has roughly 78,000 miles. You can only get parts at a dealership. The parts are not only overpriced, but the dealership charges outrageous prices to do anything. You can unhook the battery and the light will stay off for a couple of months and then it comes back on. I take it to the dealership and they supposedly fix it and the light comes back on in a shorter amount of time than unhooking the battery. I have spoke with hyundai when the problems started and all you get is we'll fix it until the warranty is up then you are out of luck. I can't keep the check engine light off long enough to even sell it.
Consumer states while driving the vehicle would vibrate at any speed, causing by the upper ball joint and the lower ball joint. Dealer has inspected the vehicle several time, and could not duplicate or correct the problem. Please provide further information. Ts
Vehicle has problems with front vibration. *mr the vehicle veered left and the consumer lost control of steering. The cause was found to be broken u-bolt. The vehicle began to vibrate from front end while the consumer was driving and the cause was determined to be front left axle failure, which was replaced. Brakes constantly squeak and pulsate, but the dealer could not duplicate the problem.
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