Complaint in regards to the federal safety agency recall number 18v137000 hyundai has failed to remedy this safety recall for my vehicle in a timely manner. Campaign 174 is dated feb. 27, 2018. I called hyundai recall hotline at 855‑371‑9460 on may 2, 2018. I requested a rental car until remedy is provided. I was told nothing can be done, and I should contact my local dealership. Local dealership said they have no information or remedy and told me to call the hotline. Dealership said if I wanted a rental car, I could rent one myself, as nothing would be provided for me. Recall remains incomplete as of june 29, 2018. This recall is a serious safety concern and places myself and my family at a great risk of injury or death. Hyundai has acted in bad faith by providing no remedy or solution to my requests over this matter in a timely fashion. While there are no airbag warning lights active on my vehicle, you won't know the airbags and seat belts properly function until you crash. That's unacceptable. I have a case number from my initial contact with hyundai regarding my concerns over the vehicle. Case # 11225055. Honda provided free rental cars for their airbag recalls. How can hyundai sit idle and offer nothing? I am requesting the federal safety agency to please pursue this complaint to help expedite a remedy from hyundai for this recall.
2011 Hyundai Sonata seat belts complaints
Page 4 of 5: complaints 71 to 100 of 107, newest first, as owners wrote them.
Tl* the contact owns a 2011 hyundai sonata. The contact took the vehicle to crenshaw hyundai (330 huffman mill rd, burlington, nc 27215, (336) 584-1144) for routine service and a diagnostic testing was completed on the air bags. The contact was informed that the air bag module needed to be replaced. The vehicle was not repaired due to the repair fees. The VIN was included in the federal safety agency campaign number: 18v137000 (seat belts, air bags); however, the part needed for the repair was not available. The manufacturer informed the contact that the part was not available for the repair and opened case number: 11401169. The contact stated that the air bag warning indicator remained illuminated. The approximate failure mileage was 121,000. Parts distribution disconnect.
Takata recall for suspension feel like we are bouncing up in down or the vehicle is going to fall apart. I notice the light on for the passenger airbag and the seat belt keep getting stuck or sometime want lock. This is concern for me because we take road trips and have to drive a long distance to get to work myself and husband would like to feel safe. I really feel that the frontal air bags seat belt pretensioners and side air bags are disabled and the suspension is a risk for many people lives. I subject you get these vehicle in the shop asap before something terrible happen. Please make sure that each shop have an experience mechanic last mechanic we had for a recall we had to come back several time and the vehicle still run like crap. Maybe you should refund people the remainder of there loan. I still have a balance of 6,000 which comes to all the trip and time consuming. I also called every dealer in minnesota trying to make appointment could someone contact me asap to let me know that the parts are in. Myself and husband is taking a road trip and would like for the problem to be taken care before the end of june. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2011 hyundai sonata. The contact heard an abnormal noise and, upon acceleration, the vehicle stalled more than once. The vehicle was not included in the federal safety agency campaign number: 15v568000 (engine). The dealer (interstate hyundai, 609 constitution dr., west monroe, la 71292, (318) 387-2667) was contacted because the failure prevented the vehicle from starting. The manufacturer was contacted and indicated that the vehicle needed to be towed to the dealer for diagnostic testing. The vehicle was towed to the dealer, but was not diagnosed or repaired. The failure mileage was not available.
There is no remedy for the air bags and when I call hyundai about the other recalls they say they have already been repaired .. There is also a recall on the engine short block assembly. My car was in motion and just stopped in the middle of traffic and becasue of the airbag issue I am afraid to drive it
Tl* the contact owns a 2011 hyundai sonata. The contact stated that the recall notice for the federal safety agency campaign number: 18v137000 (seat belts, air bags) was issued in february of 2018. After contacting the local dealer (plaza hyundai in brooklyn, ny), the contact was informed that the parts needed to repair the recall were not available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Months ago, I received notice from manufacturer of side air bag defect with statement that "no remedy"yet available. I've waited patiently, driving car as seldom as possible. I am increasingly frustrated and get no assurance from dealer. What is the manufacturer's responsibility here?
Tl* the contact owns a 2011 hyundai sonata. While driving various speeds over train tracks, the steering wheel shook and made a clicking noise. In addition, when making right or left turns, the steering wheel continued to make the clicking noise even when the vehicle stopped. There were no warning indicators illuminated. The contact called king hyundai at (954) 421‑333‑1399 (deerfield beach, fl 33441) and an appointment was scheduled for diagnostic testing. The vehicle was not repaired. The contact also stated that the air bag warning indicator remained illuminated while driving. The contact was concerned that the air bag may not deploy in the event of a crash. The VIN was included in the federal safety agency campaign number: 17v152000 (seat belts). The manufacturer was not contacted. The approximate failure mileage was 138,000.
Passenger side seat belt buckle latches intermittently when the vehicle is parked
Airbag warning on dashboard, steering wheel components such as volume, cruise control, reset mileage and the rest of the tabs do not function on the steering wheel, rear left side brake light bulb has to be replaced every four months, front right side/driver's side head light bulb wont' come on after replacing the light bulb, inside the cab the above night/passenger and rear guest lights won't come on, after an overall tune up such as oil, filters, liquids and plugs the engine warning light comes on for two days/48 hours. The vehicle engine starts and runs normal every day. The problem is more electrical by the above information. The local hyundai dealership would like for us to take the vehicle in to check for the problem. About a year ago or less we had a vehicle recall on two specific items. After taking our vehicle to the dealership to see about the two recalls. One of the recalls was looked into and fixed. The second recall was never fixed and the car engine was running in the worst manner, the engine would run and stall, at a stop light while the engine was running, the engine would misfire. We were at the dealership and they wanted us to leave our vehicle so that it could be checked by their technicians while in the process we were told that we were responsible for the problem or vehicle misfiring/stalling of the engine. We called the 888‑327‑4236 for assistance and our problem was solved. By having your group contacting the dealership and having our second vehicle recall fixed and solved. That's the main reason for not going back to the dealership, apparently they are the only ones in town. Any suggestions or advice would be greatly appreciated. If we have to go back to the dealership, we'd go back but only with your assistance. Thank you. Email [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Airbag light is illuminated and seatbelt light blinks on the passenger side
Tl* the contact owns a 2011 hyundai sonata. The contact stated that the driver's seat belt would not recoil. The belt latch dented the driver's door sensor and the vehicle would not start because the sensor indicated that the door was ajar. The contact received a recall notice for the federal safety agency campaign number: 17v617000 (seat belts). The vehicle was taken to a local dealer (torrington hyundai, 1446 e main st, torrington, ct 06790), but the contact was informed that the vehicle could not be repaired. The manufacturer was not contacted. The failure mileage was 90,000.
To my knowledge the recalls listed are for my car. Some I was informed of and some I was not. Reference #'s: 16v190000, 15v759000, 15v62000,15v568000, 14v33000, 13v113000, 13v113000, 10v457000, 10v070000. Once I was fully aware I brought my car to the dealership near me. They said they fixed everything but I am still having the same issues. To date: I have had times when I do not have full control( or it just will not do what I want) of the steering wheel causing me to crash into things which has damaged the passenger side window and the rims ( thankfully so far nothing more serious)/my seatbelt broke while I was driving, just came off. My brake lights are a disaster they either stay on (which has drained my battery to the point I have had to replace it ) or they do not come on at all which has given me a few scary moments because I brake and the person behind me does not realize I am stopping. If I do not put the parking break on every time I park the car will roll even on a flat surface. I sometimes have issues with getting the car to stay locked as it will sometimes unlock itself multiple times in a row. The dealership charged me for some repairs related to these recalls though as I understand it they are to fix them at no charge. I have called the dealership multiple times and I am always told that the person I need to speak with is not there. They then take a message but to date no one has returned a single call. I have had other mechanics ( not working for hyundai) look at the car as well as have other people drive my car ( they all confirm that they have issues such as above when driving as well) I would really appreciate any help you can give me with these issues. In regards to date below: multiple issues with multiple dates I listed around when I brought the car to the dealer. If you need to contact me : [xxx]. Sincerely, [xxx] 'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The gear shift gets stuck in park have to turn car off, restart it for the gear to work, why is this happening,steering column is clicking also.
There is no solution for the recall of the seat belts. I feel unsafe driving my car with the thought I would not be protected from impact.
Vehicle in motion and involved in head on collision. The seat belt caused additional injuries. Ct shows acute left abdominal wall hernia. Torso injuries include the chest and abdomen. Surgery needed for repair of traumatic left flank hernia due to seat belt injury. Breast tissue damage due to seat belt injury.
I am having issues with my airbag light also my steering column is clicking , the last time there work on my vehicle they disconnect my cruise control and my bluetooth, will not use west broad hyundai anymore.
Hyundai sonata. Attorney representing consumer writes in regards to seat belt pretension malfunction during accident- causes injury to consumer. *ld the consumer stated the seat belt pretensioner in the vehicle caused injuries to her chest and abdomen, during an accident by tightening. Updated 09/06/2017
Interior light comes on without opening doors clicking in the steering collar motor has a winning sound and the brake light some times just blink off
2011 hyundai sonata is very unsafe. I have had to have brake light recall fixed at least 3 times and the brake lights are still going out. The horn has completely gone out. The engine shuts off at random times leaving me stranded in unsafe situations. The takata airbags still have not been replaced. Car is very unsafe to drive; hyundai needs to buy back all these vehicles.
Tl* the contact owns a 2011 hyundai sonata. While driving approximately 40 MPH, a knocking sound was heard inside the vehicle. The contact also stated that the vehicle pulled to the right. The contact received notification of the federal safety agency campaign number: 17v152000 (seat belts). The contact called the dealer (hyundai of durham in durham, north carolina) and was told to bring in the vehicle for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2011 hyundai sonata. While the contact was approaching a yellow traffic light, the preceding vehicle accelerated and then made a sudden stop. As a result, the contact rear ended the other vehicle while driving 55 MPH. None of the air bags deployed. The contact's head struck the steering wheel upon impact. The contact sustained pain to the knees, elbows, and minor bruising. Medical attention was required. A police report was filed. The insurance company repaired the collision damages, but there was no investigation as to why the air bags failed to deploy. Months later, the air bag indicator illuminated and, a few days later, the contact received notification of the federal safety agency campaign number: 17v152000 (seat belts). The dealer was to schedule an appointment and indicated that the contact would need to have a diagnosis prior to the recall repair. The manufacturer was later notified of the crash and recently stated that the notice was received after the crash; therefore, the contact was waiting to determine if the manufacturer would assist. The failure mileage was not available. Parts distribution disconnect.
The airbag sign is always on. And sounds from the handle.
Tl* the contact owns a 2011 hyundai sonata. The contact stated that the vehicle stalled several times. There had been multiple failures concerning the six manufacturer recalls that the vehicle was included in, and the contact was uncertain of when the dealer would provide a remedy and the parts. The steering wheel made an abnormal noise and the engine had an internal failure, in which metal fragments were released, and there was a loss of oil. The contact was unable to determine what caused the oil to lower and the premature failure of the engine. The engine assembly was replaced by an independent mechanic. The dealer had been unclear as to when the remedy and parts would be available. The VIN was included in the federal safety agency campaign numbers: 16v190000 (steering), 17v152000 (seat belts), 15v759000 (service brakes, hydraulic), 15v568000 (engine), 14v433000 (service brakes, hydraulic) and 10v457000 (steering). The manufacturer was notified of the failures. The failure mileage was not available.
Rear seat, seat belt/air bag indicator light stays on. Rear seat heater switches are on the armrests, passengers turn them on thinking that they are for the windows. Seat heaters are left on , and drivers don't know it. Causing seat belt indicator switches not to operate properly." rear seat heaters are constantly operating.".
Tl* the contact owns a 2011 hyundai sonata. After turning off the vehicle, the key could not be removed from the ignition switch. The vehicle was taken to the dealer and the starter motor was replaced, but the failure continued. In addition, the front driver side seat belt malfunctioned and would not remain locked, and the headlights and brake light would shut off while driving. The cause of the failures was not diagnosed. The vehicle was not repaired. The manufacturer was notified. The VIN was not available. The failure mileage was 12,000.
Myfront passenger seat belt went out about 7 months ago. Since then I am now having issues with my front driver seat belt. I have to insert it 3-5 times for it to latch. Sometimes it doesnt latch at all. All in the parked status. There is nothing "stuck" in the buckles. I am also having issues with my key getting stuck in the ignition when I put it in park and try to take it out. This has been going on foratleast 2 years.
Passenger side seat belt latch intermittently fails to latch. It partially latches but if you pull it pops out. Need to insert about 4 to 5 times and tug to confirm it holds. This was checked by hyundai service center on 10/8/15 and they stated this was not a warranty item although no external damage was a result of failure.
The front passenger seat belt does not click in the buckle. When I purchase the car in 2011 my ignition key would not come out I took it back to the dealer several time until inally it got stuck there 4 years later it started again but doesnot happen when at the dealership.
Tl* the contact owns a 2011 hyundai sonata. The contact stated that while driving 45 MPH, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact crashed into another vehicle and the seat belt became unlatched. The air bags also failed to deploy. The contact sustained neck, back and shoulder injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 112,000. The VIN was not available. Updated 3/13/15*cn updated 03/26/15
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