When turning steering wheel in either direction, it makes a thud with each turn. Happens on all occasions. After checking complaints, I noted the same complaint was made on 12/06/2016 and 12/07/2016. Please take this problem seriously and notify manufacturer.
2011 Hyundai Sonata steering complaints
Page 13 of 40: complaints 341 to 370 of 1,171, newest first, as owners wrote them.
Tl* the contact owns a 2011 hyundai sonata. While driving various speeds, the power steering seized. The vehicle stalled and restarted on its own. The vehicle was not diagnosed or repaired. The VIN was not included in the federal safety agency campaign number: 16v190000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Steering wheel in 2011 hyundai sonata started clicking when turned side to side. Mechanic said it was a plastic power steering coupler/bushing that needed replacing. If broken/worn down enough, the steering could seize up. According to some youtube views, this is a very well known problem. Part is only a couple of dollars, but labor is several hundred. Not sure why they used plastic, and why no recall, as this is a safety issue.
Tl* the contact owns a 2011 hyundai sonata. Whenever the steering wheel was turned, a loud clicking noise was heard from the steering column. The vehicle was taken to an independent mechanic who stated that the failure was a known issue and recommended that the steering column be replaced. The manufacturer was not made aware of the failure. The failure mileage was unknown.
There is a clicking and ratteling in the steering column when turning (or when going over a bump). And there is a slight grip or pull from the column onto the steering wheel at certain degrees of its rotation. Definitely a potential safety issue. I believe it originates with the steering coupler. Online search reveals this is a widespread issue with the model, however there has been no recall.
Recently I have heard a knocking noise in the steering wheel and can feel this knocking as well. I have taken the vehicle to the closet hyundai dealer for looking at and repair, they describe it as the steering coupler that needed to be replace and was very costly for repair. This noise and feeling appears below 5 MPH and when the steering wheel is being turned left or right.
Tl* the contact owns a 2011 hyundai sonata. The contact had not experienced power steering failure until a dealer completed a recall repair for the steering. Immediately after the dealer's repair, the steering wheel became extremely stiff and difficult to steer. The vehicle was taken back to the dealer where it was diagnosed that the steering column needed to be replaced. The manufacturer was notified that the remedy caused a failure. The contact was waiting for the manufacturer to determine a repair solution. The failure mileage was not available. Updated 01/23/2017*ct updated 7/12/18*jb
I have taken my car into hyundai 3 times for the same repair on the steering column. I have clicking and chunking in the steering wheel and now my key will not release. I was told this time by hyundai that it would cost me 150.00 for diagnostic and thousands if it isnt a related issue. This car is a lemon, and im stuck with it.
Car stalled and engine shut down while trying to cross over a 4 lane highway came within 5 feet of a major collision with 2 approaching vehicles there is also another issue with the steering column. Hyundai chose to use a plastic bushing in the steering column that has completely failed at 65000 miles. The dealerships, 2 separate ones, state that this is not covered by the multiple other recalls with the steering. The bushing is hard plastic, about the size of a nickel and costs 2.00 at the dealership. But they want 300.00 labor to install it
I have excessive free play in my steering wheel while the car is stationary and my steering wheel vibrates and shakes while I drive the at high speeds or changing lanes. Also my suspension feels loose when going over bumpy roads.
Tl* the contact owned a 2011 hyundai sonata. While the vehicle was at the dealer for routine maintenance and an oil change, the technician stated that the vehicle needed three recall repairs for the federal safety agency campaign numbers: 16v190000 (steering), 15v759000 (service brakes, hydraulic), and 15v568000 (engine). Shortly after the dealer's repairs, smoke emitted under the hood near the front passenger side of the vehicle while driving 60 MPH. The contact was able to coast the vehicle off the road and the fire department extinguished the flames. The fire department filed an incident report. The vehicle was towed to a yard and then to the contact's residence. The vehicle was not diagnosed by a dealer and the manufacturer to determine what caused the failure. The contact was waiting on a response from the manufacturer. The vehicle was destroyed. The failure mileage was not available.
Tl* the contact owns a 2011 hyundai sonata. While driving approximately 50 MPH, the engine hesitated, the steering wheel seized, and the check engine warning indicator illuminated. The contact mentioned that the engine failed. The vehicle was taken to a dealer where it was diagnosed that there was metal deposits in the engine that caused a knocking noise and the engine to fail. The vehicle was not repaired. The VIN was included in the federal safety agency campaign number: 15v568000 (engine), 15v759000 (service brakes, hydraulic), and 16v190000 (steering). The manufacturer was not made aware of the failure. The failure mileage was 109,000.
I purchased a pre-owned 2011 sonata in oct 2013. In september of 2016 the steering wheel at times would be hard to steer. Then around october of 2016 my steering wheel started making a clicking sound when turning the wheel and the ESC light remained illuminated even when I depressed the button numerous times . When I went to a local mechanic to find out what the problem was, I was told it was the steering column and that I would need to take it to hyundai to fix it because the steering would have to be reprogrammed. I called and was surprised to learn that it was not covered under warranty. I had to shell out $1100 just to have it repaired.
Turning steering wheel a few degrees left or right of center produced a knocking, clicking and some play. Also, steering would rattle loudly when driving over rough surface such as gravel driveway. Dealer repair determined it was the steering coupler allowing both shafts to become loose. Had this repaired and service dept. Manager told me I shoud now have a safe car? 8 months out of warranty, mileage of 41,740. I feel lose of steering control is a safety hazard.
Tl* the contact owns a 2011 hyundai sonata. While driving 25 MPH, an abnormal sound emitted from the steering wheel without warning. The vehicle was taken to an independent mechanic where it was diagnosed that an unknown part located in the steering wheel fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 18,293.
Took my 2011 hyundai sonata in to the dealer for the engine seizing recall in april 2016 and they recommended I replace my steering coupler. I had not noticed anything wrong with it at that time so I decided to wait. I am taking it in today to have it replaced because the steering wheel is very loose and is making a clicking noise when I turn it. The car is not immediately responsive to turning in the past few days. I have seen numerous people complaining about the same issue with the same model year car on the hyundai forums. I checked my VIN and there is not a recall for this. There should be if the car can become unresponsive to someone turning the steering wheel.
There is a clicking or clucking sound when going over a slight bump in the road and the steering wheel makes a clicking noise when turning along with a slight give in the steering wheel.
The steering wheel clicks when turning, doesn't respond well. While in dealership for another issue, was informed that the steering coupler needed to be replaced, and the technician said "it's just one of the 'perks' of living in florida. The weather here just eats this part away.". Problem with his statement is that we just moved here a few months ago and, until then, the car was garage kept in the northeast, so his reasoning doesn't hold water. According to what I've read, thousands of other 2011 sonatas are experiencing this same issue. Why hasn't this been covered under a recall? I was told by the technician that this is a very dangerous situation and it should be repaired asap...and hyundai would only charge me $375 to repair it "and most likely save your life"...as per the tech.
Steering wheel knock and vibrations at high speeds. Steering coupler failure.
Tl* the contact owns a 2011 hyundai sonata. While driving 30 MPH, a grinding metal noise could be heard coming from the steering column. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the flex coupling needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was 91,430. Updated 01/11/2017*ct consumer stated engine failure, starter lever needed to be replaced, steering column coupler needed to be replaced updated 7/5/18
Tl* the contact owns a 2011 hyundai sonata. While driving various speeds, the steering wheel made an abnormal noise and vibrated randomly while driving or making a turn. The contact also stated that the steering wheel became difficult to maneuver without warning. The failure recurred on numerous occasions. The vehicle was taken to the dealer where it was diagnosed that the steering coupling caused the failure and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 96,000.
Steering wheel started violently shaking while I was driving
You turn the wheel from side to side. Excessive shaking and shuddering of the steering wheel when driving speeds of 60 MPH or higher. Clicking noise when wheel is turned during backing up. Shaking of the steering wheel is not starting at lower speeds.
Loose steering shaft. Steering wheel I s slightly loose and being refused warranty on this part in dealership. As I have exteded warranty
Recently I noticed the steering in my 2011 hyundai sonata had developed quite a bit of "play" in it. When taking my sonata in for an unrelated recall I asked the service advisor about it. He said they would check it out. After doing so he informed me that a plastic coupler in the steering column was worn and would need to be replaced. The car only had 40,000 miles on it at that point. I was surprised that a car with that low mileage would need such an important part that could prove to cause loss of steering if it broke. The service advisor said they were "seeing a lot of these come in for repair and was surprised they haven't issued a recall on them". I agree. I believe a car with 40k miles should not be having such problems, especially with safety related equipment. More importantly, I am fearful for the countless folks out there who may not be aware they have a potential problem with their steering, a problem that could cause a fatal crash. This problem needs to be addressed. Thank you.
Steering began to make a clicking noise, then progressed over a few days to a thumping noise, then steering became increasingly less responsive and noisy when driving or going over bumps.
The steering column is shaking if you hit a bump . Cruise control and the horn does not work now
Every time I drive over a bump or turn the steering wheel, it makes a clicking/clunking sound. I just went past my warranty-covered mileage of 60,000 miles.
When I went in for an oil change and brake noise complaint (which is another constant problem), I was questioned if I was hearing clicking in the steering wheel when turning. I hadn't. I was told that this was a problem with the 2011 and 2012 sonatas' steering coupler, and if I didn't hear the noise, I soon would so I should fix it (~$360). I asked if there was a recall, since it seemed to be enough of a problem that it was a known problem at the dealership. They said there was no recall, but I should get it replaced. I hadn't heard any noises, so I declined the repair. Little did I realize, it would begin the very next day. My steering wheel now rattles and clicks every time I go over even a small bump in the road, or turn my steering wheel, and it is getting worse. I even called hyundai, and they didn't seem to know what I was talking about. If the dealership has seen this in multiple cars, and there are plenty other similar complaints online, why is this not a recall? Why are the owners being responsible for this repair?
Failure of the steering column flexible coupling.- I was driving on the highway when this occurred- this caused my car to lose driving control - I had knocking sound in the steering wheel and it was very difficult to control the driving. The part is a small rubber coupling that is located inside of the power steering assist motor. The part appears to be the manufacturer default (it was made of soft rubber) - hyundai has developed a new replacement part that is made of a harder rubber the new part # 56315-2k000-fff. Everyone that has a hyundai sonata 2011 should have this flexible coupling replaced to prevent losing control of the automobile. At a minimum car owner should be notified of the possibility of this happening when driving. This does not appear to be in normal routine maintenance issue.
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