I took my 2011 sonata for an oil change last week and was told that the steering coupling was lose and needed to be replaced. The repair would cost me around $350. After doing some reserch I found out that there are thousands of 2011 sonata owners with the identical problem. My car only has 60,000 miles on it and my understanding is that there was a recall on some of the sonatas to fix this problem. Why not mine? They're obviously aware of this potentially dangerous issue.
2011 Hyundai Sonata steering complaints
Page 21 of 40: complaints 581 to 610 of 1,171, newest first, as owners wrote them.
Steering is very loose, shakes, and vibrates very bad driving at normal highway and side street speeds. It feels like you could lose control at any moment!! I've been told it's the flex coupler! There needs to be a recall issued! I've seen this issue a lot on the hyundai forums!!
Play in the steering and rattle in column when going over bumps. Sitting still the steering wheel column makes a clicking noise when turning the wheel. While driving down the road the column makes rattle noise.
Tl* the contact owns a 2011 hyundai sonata. While driving at an unknown speed, there was an abnormal noise coming from the steering wheel. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that there was a recall on the vehicle. The vehicle was previously repaired under the federal safety agency campaign number: 10v426000 (steering). The contact was informed that the recall was ongoing and any failure would be repaired for free. The dealer declined to do the repair without charging for the diagnostic test. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 67,088.
Tl* the contact owns a 2011 hyundai sonata. The contact stated that there was an abnormal noise and excessive vibration coming from the steering wheel. The vehicle was not included in the federal safety agency campaign numbers: 15v759000 (steering) and 15v568000 (steering); however, it was included in the federal safety agency campaign numbers: 15v759000 (service brakes, hydraulic), 15v568000 (engine), and 14v434000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 69,000. Parts distribution disconnect.
This happened numerous times prior to me reporting this and I'm sure I've reported this in the past. The car makes a loud noise when I turnthe wheel. It comes out of nowhere and happens on occasion. It's hard to recreate where the noise is coming from. When I take it to the dealer they are unable to recreate the noise. I've been reading other complaints and it seems to be an ongoing issue with 2011 sonatas with the VIN starting 5npec4... Odd. Please look into this.
A clunking in the steering wheel when turning. Replaced oem struts, 4 wheel alignment, front rotors turned & resurfaced, tires rotated and balanced. Still clunking in steering.
Tl* the contact owns a 2011 hyundai sonata. While driving approximately 30 MPH, the vehicle pulled to the left without warning. The vehicle was taken to the dealer where it was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage and VIN were unknown.
Clunking noise from steering column when parked while turning wheel and driving over bumps.
Steering coupler clunk and clicking when steering is turned. This is an active recall on many cars just prior to the date of mine being built.
Tl* the contact owns a 2011 hyundai sonata. The contact stated that while having routine maintenance performed on the vehicle, the dealer informed that the steering coupler had failed and would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 92,853.
Steering wheel shakes when driving and there is a clunk when I turn. Went to the dealership and was told steering wheel coupling needs to be replaced. Charge is $350. I called hyundai and there was no interest in helping to fix this problem. They said the problem is not affected by any recall.
Tl* the contact owns a 2011 hyundai sonata. The contact stated that while turning the steering wheel slightly in either direction, the front wheels would not turn. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 60,000. Updated 05/18/16*lj updated 08/03/16.
My steering column has began to rattle and shake affecting the steering of the vehicle, it is especially worsened in the steering wheel and vibrates dramatically over bumps and when braking which is very scary. I've gotten at least 4 recalls on this vehicle since I purchased it and when I asked about this particular issue the dealership immediately knew what I was talking about but stated there was no recall. Instead, they informed me that the services would be roughly around $250 to replace a $2 rubber coupler. I find this very disturbing as this is a known issue and the company will not fix it, instead I was told that continued driving will result in an accident which forces me to either pay for the repair or try to fix this myself. The symptoms started late 2015 and my vehicle only has 80k miles. If this is a defect caused by hyundai... Then it should be replaced by hyundai. Placing a known defective part on your vehicles and leaving the expense on your consumer is unacceptable. Especially when its a safety hazard not only to the driver but anyone else on the road.
Tl* the contact owns a 2011 hyundai sonata. While driving 45 MPH, the steering wheel shook violently. When the vehicle accelerated while making a right turn, the steering made a clicking noise. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the steering axle and bearing needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 183,884. Updated 05/20/16
While in motion I noticed that I started having extra play in my steering. I took the car to get the alignment checked out. After repairing 2- tire rods the ase certified technician informed me that the play still existed and that it was a recalled item that hyundai would repair. I then called hyundai care and set-up an appointment to get the repair completed. When I arrived at the pohanka dealership they advised me that the repair had been completed in 2010 and that I would be required to pay for this repair. The service advisor did so without inspecting my vehicle.
2011 hyundai sonata. Consumer writes in regards to vehicle steering column coupler issues. *ld the consumer stated the part was made out of a flimsy piece of plastic that could potentially fail at any time.
While driving the car the steering wheel makes a clacking sound everytime I make a turn, driving the car. This is a hazard and I am afraid of a catastrophe waiting to happen everytime I drive the car.
When driving vehicle it makes a loud clacking sound in the steering column as you turn and while driving vehicle on the road .
The steering column started to make a noise about a month ago. The noise sounds like something is loose and has gotten worse over time. The car is now pulling to the left. The noise happens when the car is in any gear. Also, the car steering will vibrate sometimes at higher speeds.
The steering has play in it with short turns to the left and right and it rattles when driven over a bump.
When attempting to start the car yesterday normally, the car did not start. After reading the owners manual I discovered how to insert the smart key into a slot within the center arm rest compartment and the car starts normally. However the car cannot be locked or unlocked with the smart key anymore. The car was in the garage on the day of failure. Also when moving in reverse, and turning the steering wheel, there are clumping sounds from underneath the vehicle and that's getting louder. Unfortunately we owner's do not get any type of resolutions on these issues. Hyundai needs to step up and rectify these concerns. Ooh they got their money already....
My steering flex coupler needs replacing. Every time I turn the steering wheel I get a clunk noise. This has been a problem in almost all of the hyundai sonatas, but for some reason my sonata is not falling under the recall for this. It will cost me almost $500 to fix. This should be taken care of by hyundai!
Tl* the contact owns a 2011 hyundai sonata. The contact stated that the steering ability seized when the vehicle started. The vehicle was towed to an independent mechanic who diagnosed that the steering column had to be replaced. The vehicle was towed to the dealer who confirmed the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 100,500.
2011 hyundai sonata. Consumer writes in regards to the federal safety agency's campaign number 15v‑568. Consumer states that vehicle was repaired but the issue still exist. *ld the consumer stated the brake light switch was replaced several times, and there was clicking sound coming from the steering wheel.
My steering column has began to rattle and come loose affecting the steering of the vehicle, a noticeable clunk and play is felt in the steering wheel and vibrates bad over bumps causing the car to jerk. The dealership immediately knew what I was talking about but stated there was no recall. I find this troubling being that they didn't even need to look at the car to know exactly what is wrong and told me continued driving will result in an accident. Symptoms started early 2016 car only has 70k miles
My steering wheel has become increasingly loose and shaky over the past months when driving or stationary. There is a very distinct (and getting worse over time) "clicking" or "knocking" sound when I back up and turn my wheel either way. I was told by my mechanic that something is wrong with my steering gear box/shaft sector and possibly some of my axles. He told me this was dangerous, and that the recall campaign number 097 should cover me. However, I was told by hyundai that my specific car does not fall under this recall, even though I my car has the exact symptoms of the recall. I was also told that because of recent recalls, my warranty would be extended. However, hyundai has now told me that my warranty extension only covers the sole engine, and not the axles though they are part of and covered by the initial engine warranty. Hyundai has told me there are "kits" to fix these problems, but I have to pay over $1000 for the kits to fix, even though these were faulty parts by hyundai. The hyundai service manager I spoke with told me flat out that my car had faulty parts, but that the kits could fix them. I asked him whose fault it was that they were faulty, and he said that all car companies deal with this and it wasn't because of my driving. But even still so, I have to be the one to pay for hyundai's faulty parts and non-existent recall help. I'm beyond frustrated after reading so many reviews and forums online of people with the exact same car symptoms as mine who are unfortunately also not covered by the recall. If I cannot get a better response and answer from this, I will be contacting the main lawyer who others have also contacted about this and filing an official lawsuit. I expected way better from hyundai and am disgusted and disappointed at the lack of service, truthfulness, and integrity from this company at this point.
Tl* the contact owns a 2011 hyundai sonata. The contact stated that after the vehicle was started and when turning to the left or right, an abnormal noise emitted from the steering wheel without warning. The vehicle was taken to the dealer where it was diagnosed that the steering coupling assembly failed and needed to be replaced as well as the steering gear assembly. The vehicle was not repaired. The contact was not included in the federal safety agency campaign numbers: 10v457000 (steering) and 10v426000 (steering). The manufacturer was notified of the failure. The failure mileage was not available. Updated 04/20/16*lj updated 05/30/18
Tl* the contact owns a 2011 hyundai sonata. The contact stated that while driving at approximately 45 MPH, a noise emitted from the steering column. The failure occurred whenever the vehicle was in operation. The vehicle was taken to the dealer however, the VIN was not included in the federal safety agency campaign number: 10v426000 (steering). The vehicle was not repaired. The manufacturer was notified of the failure. The failure millage was 66,000.
Tl* the contact owns a 2011 hyundai sonata. While driving approximately 60 MPH, the steering wheel shook violently as an abnormal noise came from the steering wheel. The failure lasted for five minutes and stopped. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was not diagnosed nor repaired. The vehicle was later taken to a dealer where it was diagnosed that the air compressor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
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