When driving, or stopped, and you turn the steering wheel there is a clunking noise and a dead spot in the steering wheel. At highway speeds if you hit that spot on the steering wheel the wheel would start to shake and vibrate as if there was a front end alignment problem. The mileage on the vehicle was 71, 657 when I brought it to the dealer for repair. They informed me that a flexible coupling in the steering column had "worn out" and needed to be replaced. The cost was estimated at $568 which included the cost of the part at $3.53 and the remainder labor and tax. This is ridiculous that a part in the steering column of a vehicle that was purchased new and is primarily driven on highways wears out at this mileage.
2011 Hyundai Sonata steering complaints
Page 23 of 40: complaints 641 to 670 of 1,171, newest first, as owners wrote them.
My 2011 hyundai sonata gls has a knocking in the steering when I turn the wheel it sounds as if something is loose and also knocking when I hit a speed bump. I contacted hyundai and they said my car is not one the 100,000 VIN numbers that are affected by this recall although my car is having the same issues with what is in the recall. This is a known issue if you take a look at the following website http://www.aboutlawsuits.com/hyundai-sonata-recall-steering-problems-13090/?replytocom=87856 you can see a lot of people with the same issue. The main issue is they are only fulfilling the recall to a small amount of sonatas made at a specific factory when they are many other cars with this defect. Hyundai is charging over $300 for the repair. As I continue to drive the car it is getting more loose and could eventually cause an accident
Tl* the contact owns a 2011 hyundai sonata. When turning the steering wheel in either direction, a clunking noise was present. The vehicle was examined by an independent mechanic who diagnosed that the universal joint was loose. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was not included in the federal safety agency campaign number: 10v457000(steering), although the contact was experiencing an identical failure. The VIN was unknown. The failure mileage was 54,500. Updated 03/15/16*lj the consumer stated hyundai authorized a warranty repair, the upper connector on the lower part of steering shaft replaced.
My 2011 hyundai sonata gls has a knocking in the steering when I turn the wheel it sounds as if something is loose and also knocking when I hit a speed bump. I contacted hyundai and they said my car is not one the 100,000 VIN numbers that are affected by this recall although my car is having the same issues with what is in the recall. This is a known issue if you take a look at the following website http://www.aboutlawsuits.com/hyundai-sonata-recall-steering-problems-13090/?replytocom=87856 you can see a lot of people with the same issue. The main issue is they are only fulfilling the recall to a small amount of sonatas made at a specific factory when they are many other cars with this defect. Hyundai is charging over $300 for the repair. As I continue to drive the car it is getting more loose and could eventually cause an accident
While sitting in park or driving the steering wheel clicks and makes considerable noise when being turned either way. From considerable research online I've learned that this problem is very widespread among several year models of sonata how this issue is not a recall is beyond me. Hyundai customer care said they were not aware of any steering issues with sonata models I'm calling complete b.s. Please the federal safety agency make this company responsible for defective euipment these vehicles are plagued with.
Tl* the contact owns a 2011 hyundai sonata. While driving 60 MPH, the steering wheel began to shake violently without warning. The contact also mentioned that there was an abnormal rattling noise in the steering column. The failure occurred randomly. The vehicle was taken to an independent mechanic where it could not be diagnosed. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 10v426000 (steering). The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was approximately 118,000.
Knocking in steering column when turning or when driving over uneven pavements/roads.
Tl* the contact owns a 2011 hyundai sonata. The contact stated that while driving at 65 MPH, the steering wheel shook violently without warning. The failure was persistent. The vehicle was taken to a dealer where it diagnosed that the shaft universal joint connection failed and needed to be replaced. The vehicle was repaired previously under the federal safety agency campaign number: 10v457000 (steering), but the failure recurred numerous times. The manufacturer was notified of the failure. The failure mileage was approximately 66,000.
When I took my sonata to chantilly va dealer for hyundai recall campaign 132, after inspecting the vehicle, service manager told me that there was some clicking noise starting to happen in steering flex coupling due to wear out. I was quoted an estimate of $450 plus tax to fix it. My car has 61k miles bought in november 2010. I was told that I just passed warranty period. I have been having my vehicle serviced regularly at fairfax hyundai dealer and was never informed of this problem before.
My sonata continues to pull to the left. I have taken my vehicle to the dealer multiple times. They checked the alignment and force balanced the tires a few times. Eventually they told me it was my tires causing the problem. So they put a set of 4 brand new wheels and tires from another car onto mine. The problem still persisted. So they didnt know what to do and contacted an huyndai rep who stated the vehicle performed as designed. If the vehicle performed as designed why did your service techs check my alignment and force balance my tires 3 or 4 times? Why did they put another set of wheels and tires on my car if there was no problem? Its very dangerous because if I take my hand off the wheel it pulls into the other lane. Other consumers have complained of the same thing and some even had their car replaced. I filled a corporate complaint with hyundai but they agree with the rep that the is performing as designed.
Steering wheel chicked when making turns. Noticable shake when driving. Dealer said not under warrenty. Dealer stated "coupling worn". $315 to repair. Based on complaints, can't understand why not recalled.
I own a 2011 hyundai sonata. When you turn the steering wheel, the steering wheel is loose and you notice an abnormal clunk feeling. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that a the steering wheel coupler part in the steering needed to be replaced.the vehicle was not repaired. Approximate mileage of the vehicle: 90,000 miles.
Tl* the contact owns a 2011 hyundai sonata. The contact stated that the steering wheel made an abnormal noise each time it was turned left or right. The vehicle was not included in the federal safety agency campaign numbers: 10v426000 (steering) and 10v457000 (steering). The contact received notification of the federal safety agency campaign number: 15v568000 (engine) and the dealer indicated that the parts were not available. The contact was unable to determine when the recall repair would be completed. The manufacturer was notified of the failure and could not provide a reasonable time frame to send the part to the dealer. The failure mileage was unknown. Vin tool confirms parts not available.
Tl* the contact owns a 2011 hyundai sonata. The contact stated that there was an abnormal noise when the steering wheel was turned to the left or right. The vehicle was not diagnosed or repaired. The vehicle was not included in the federal safety agency campaign numbers: 10v457000 (steering) and 10v426000 (steering). The contact received notification of the federal safety agency campaign number: 15v568000 (engine) and the dealer indicated that the parts were not available. The contact was unable to determine when the recall repair would be completed. The manufacturer was notified of the failure and pertaining to the recall they were not able to provide a reasonable time frame to send the part to the dealer. The failure mileage was not available. Vin tool confirms parts not available.
Steering column coupler- potential to lose steering -I heard a clicking sound when the steering wheel was turning during normal steering of the vehicle. At times, the steering got loose and "flyaway". Because of this, the steering column needed repair at a cost of $325. This problem is well known. The service advisor at hyundai commented that he was surprised this is not a recall. My neighbor has a hyundai and he was forced to get the same repair. Numerous posts exist on hyundai forums about this problem. I contacted hyundai and they advised there is no recall campaign at the present, but if one comes about, the money I spent for the repair will be refunded. This is a serious situation and I am besides myself that a recall doesn't exist for this. Thank you.
Tl* the contact owns a 2011 hyundai sonata. The contact stated that while the driving at approximately 35 MPH, the steering wheel seized. The failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the steering box needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,000.
2011 sonata have clicking noise when you turn steering wheel. If I ride over a bumpy road it sounds like a piece of metal is clunking and steering wheel is loose.its totally unsafe on highway,at 65mph steering start vibrating and its scary,especially when there is a slight turn.I have done alignment,tire balance and tire rotation,but not helping with the problem.now dealer wants me to change the coupling or bearing for $250.most of 2011 sonata have this issue,they have not done anything about it.I tired of spending money on this car.I request the federal safety agency to help us with this matter.
There is a load rattle noise from the steering column at any speed while driving over rough roads or turning the steering wheel right and left. I took it to my regular maintenance facility to have them see what he problem was. They informed me that hyundai has a technical service bulletin which verifies the issue. This bulletin describes the procedure to replace the worm shaft flexible coupling in the motor driven power steering (mdps) steering column to address this condition. Http://www.myhyundaiforums.com/11-st-001.pdf
I have a 2011 hyundai sonata with approximately 65,000 miles. In 2015 the steering wheel locked twice while on but parked. The ESC and power steering indicators were on. After a while the issues spontaneously resolved in these instances and the vehicle able to be driven. In october 2015 the power steering locked up while driving the vehicle on a city street (speed <40mph). I was unable to turn the steering wheel and navigate resulting in several near misses with street parked vehicles before being able to stop the vehicle. Car towed to the dealership where they stated that they drove the vehicle around and "recalibrated it." two months later while again traveling on city streets (<40mph) the steering wheel began to shake violently and I was unable to steer, again almost resulting in a significant crash. During this incident the same ecs and power steering indicators lit up. Unable to steer I was forced to stop and turn off my vehicle in the middle of a busy road. However, once the vehicle was turned off the steering wheel continued to shake violently until someone who came to assist me shut off the car battery. The car was towed to the dealership where upon showing them video the service manager stated he had never seen this occur in his 20 years of employment. The car is scheduled to be assessed on monday. Internet searches show other videos of this make/model with the same violently shaking wheel and reports of accident close-calls. My specific car was part of an earlier recall (campaign 097) related to power steering that was reportedly fixed at that time, therefore this car clearly has known problems in this domain. I will never get back in this vehicle and will likely lose money on a trade in. There are clearly significant safety issues with this vehicle that have not been resolved by the earlier recall. Video link: https://www.youtube.com/watch?v=msqe_quk50u updated 8/21/2017
The steering wheel feels loose and there is a clicking sound when the wheel moves from side to side. Occurs both stationary and in motion, city and highway. Note that there were two recalls for exactly this problem in 2010 but our VIN was not included. Recall numbers 10v426000 and 10v457000. First noticed around july but has gotten noticeably worse recently.
Tl* the contact owns a 2011 hyundai sonata. The contact stated that when turning the steering wheel, it was loose and there was an abnormal motion. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that an unknown part in the steering needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate mileage was 110,000.
Tl* the contact owns a 2011 hyundai sonata. While the vehicle was being serviced, an independent mechanic observed that when the steering wheel was turned, a loud knocking sound was heard. The failure occurred constantly. The vehicle was taken to a dealer where it was diagnosed that the bushings for the steering column had been worn down and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.....updated 01/13/16 *bf the consumer stated the issue was resolved 01/22/16.
I have a hyundai sonata 2011 with ~ 70,000 miles on it. For more than a year, I started hearing obnoxious noise coming from the steering wheel when I drive on rough roads or take an exit on a freeway. The steering wheel will start vibrating and becoming harder to control. I voiced the concern to two hyundai dealers (one in mi and another in ca) and told them I was worried about my safety and that riding in the car, but nothing was brought up about steering coupling, which as you will see turned out to be the problem. The problem continued worsening, until most recently I could hear obnoxious knocking noise by turning the steering wheel left and right, and on the freeway and rough roads, the steering wheel would vibrate and shake, and I could feel "looseness' when bypassing cars and exiting freeway. Worried about my safety, I took my car to a dealer and asked it to be fixed. For the first time, a hyundai dealer recognized the problem to be the coupling. They fixed the car with $320, mostly labor with the part is less than $50 dollar (most other hyundai dealers didn't want to do it for less than $380). The car has been fixed, and as of two days after the visit to the dealer, I no longer hear noise, and the car feels much safer to drive. This is a hyundai problem and it is dangerous to the safety of people in the car and on the road. My dealer told me to keep the receipt in case a recall is issued. Seeing what turn my car took as a result of this problem, I strongly believe a recall is urgent. I hope the federal safety agency is listening, for the manufacturer is not.
Tl* the contact owns a 2011 hyundai sonata. While turning the steering wheel, the contact heard an abnormal noise. The failure recurred several times. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign numbers: 10v426000 (steering) and 10v457000 ( steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 111,000.
Intermediate shaft problem(recall campaign 097)
Tl* the contact owns a 2011 hyundai sonata. While driving at approximately 60 MPH, the contact heard a clink noise and the steering failed without warning. The dealer diagnosed that the flex coupling needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 69,000.
Tl* the contact owns a 2011 hyundai sonata. The contact stated that while turning the steering wheel left or right, there was a clicking noise coming from the steering column and the vehicle would delay in making the turn. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.
Called hyundai to find out steering column needs to be repaired. Employee then told me he wasn't sure why a recall hasn't been issued. He was currently working on a steering column for the same make and model as my vehicle. Engine has recall waiting on final results. Engine stalled and is loud.
Tl* the contact owns a 2011 hyundai sonata. While driving approximately 35 MPH, there was a clicking sound from the steering column. The failure recurred multiple times and at various speeds. The vehicle was taken to a dealer where it was diagnosed that the steering assembly needed to be replaced. The vehicle was not repaired. The contact was made aware of the federal safety agency campaign number: 10v462000 (steering); however, the VIN was not included. The VIN was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Having severe shaking feedback in the steering wheel column, when driving the car when hitting bumps. Additionally, steering wheel has a loud clanking noise when turning the steering wheel at a stop and at while driving. Dealership told me it was the steering coupler which was made of plastic, and said there is a severe national shortage of these parts. Made 2 appointments to replace, both times part was said not be in stock even though they called me and said it was in for my repair. Severe feedback getting worse quickly, also worry about related damage it is causing with the defective coupler being bad. I work as a aviation safety inspector, and have a solid background in mechanical issues.
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