Tl* the contact owns a 2011 hyundai sonata. The contact stated that when driving at any speed, the steering wheel would feel loose and the front end of the vehicle would exhibit an abnormal clicking noise. In addition, there was an abnormal metal scraping sound coming from the rear of the vehicle in which the tires were wearing prematurely. The vehicle was taken to the dealer numerous times for the failures. The dealer replaced the steering clock spring and advised that the noise in the front and rear of the vehicle was normal because of the wheel design. The vehicle was not further repaired. The front and rear end continued to make noise while driving and the steering wheel still felt extremely loose. The failure mileage was 659 and the current mileage was 21,811.
2011 Hyundai Sonata steering complaints
Page 33 of 40: complaints 941 to 970 of 1,171, newest first, as owners wrote them.
Vehicle steering pulls to left. Checked air pressure (cold) of tires and all were within specified pressures (30 p.s.I.). Just received mfr notice advising me my hyundai sonata limited may have a "current open recall campaign". Note: the notice was allegedly from mfr., but directed me to contact a hyundai dealer other than the dealer which sold me the vehicle. The dealer from which I purchased the vehicle is still in operation, but I have received no such recall advisement them. The notice states, "this campaign may be a safety related repair and will be performed at no charge to you". Strange...very strange.
Follow up on my earlier steering problem with the 2011 limited turbo. Odi id number : 10427654 dealership installed new struts, aligned car and did a selective tire rotation. Car still pulled left in left lane and wandered left and right every 4-7 seconds in right lane of highway. Took car back into dealership 10/6/2011 and they again aligned and did another selective rotation. Car still pulls and wanders. Contacted hyundai customer service and their reply was as follows: "thank you for contacting hyundai motor america. We apologize for your dissatisfaction with our previous response regarding the specifications for the tracking in your 2011 hyundai sonata 2.0t. We contacted buerkle hyundai to gather further information regarding the specifications for your vehicle. We were informed the vehicle is required to track straight for 9 seconds or less at 40 miles per hour. They informed us that for every 10 miles per hour that your vehicle accelerates over 40 miles per hour, the requirement drops by 2 seconds. If your vehicle is going 70 miles per hour, the required seconds the vehicle would need to track straight is 3 seconds. If your vehicle does not track straight for 3 seconds at 70 miles per hour, we recommend that you schedule an appointment with the service department of buerkle hyundai for further inspection. We are confident that the dealership will address all of your concerns and provide you with expert advice. You can reach buerkle hyundai by calling *** *** ****. " they tell me that this was a dealer's decision and that if the hyundai can travel 300-500 feet without a steering correction than the car is within spec's. This is a steering correction every 4 sec. At 70mph. Why isn't the federal safety agency doing something about this?
While driving 65 MPH on a state highway during rush hour with the cruise control on, the steering wheel/car suddenly starting shaking extremely violently and it was all I could do to maintain control long enough to pull over and stop/inspect the vehicle. It was remarkable an accident did not occur and if my child, a new driver, had been behind the wheel, I am certain an accident would have occurred. The electric power steering (eps) and electronic stability control (ESC) warning lights came on and power steering no longer worked. The sensation I experienced was very much like that described in the federal safety agency campaign id no. 10v426000. I took the car to the dealership and they ultimately concluded that the problem was a brake switch which caused power steering to stop working. The dealership replaced the brake switch, concluding that my 2011 hyundai sonata, manufactured on 3/11/11, was not subject to the recall involving steering column intermediate shaft universal joint connections. I am currently driving the car, although I do so reluctantly, particularly with family members in the vehicle. While I do not know if these situations are related, on 9/11/11 my car had to be towed to the dealership because the starter would not recognize the brake was depressed. At that time a brake light switch was replaced. I have been in contact with hyundai consumer affairs and the dealership's service manager, but remain concerned about my vehicle and this situation happening to other drivers who may not be as lucky as I was. I remain hopeful hyundai will be aggressive and proactive in this process, but it scared and concerned me enough I felt it was necessary to pursue this situation with a regulatory body.
My 2011 hyundai sonata se 2.0t has been tracking and pulling to the left and has a side to side motion that has caused my daughter to become nauseous since I bought the car new on august 1, 2011. I went to two different dealerships on three separate occasions. Both dealerships acknowledge that it pulls to the left and the side to side motion. Both have not been able to fix the problem even after three attempts. Hyundai has done a voluntary tsb campaign (#927) to fix the problem but so far the all the dealerships have done is balance the tires and align them and that has not fixed the problem. At highway speeds the car feels unsafe but hyundai doesn't seem to care. I tried calling their hyundai USA toll free number but have not had any help from hyundai USA. I think that there needs to be a full recall to have hyundai correctly address and fix the problem. I've spent almost two months and three trips to dealerships to have them mickey mouse around and tell me that the problem was a "simple balance problem" or a "simple alignment problem" when clearly the car still pulls to the left and moves side to side. It seems to be that hyundai did not do proper engineering because the problem is only with the 18" wheel and tire package.
Vehicle pulls hard to one side while driving on a flat, smooth surface.
Look at the problem in this video. Serious steering malfunction. Http://www.youtube.com/watch?v=pj9od6oydvy.
Tl* the contact owns a 2011 hyundai sonata. The contact stated that the headliner in the vehicle was leaking water. The vehicle was taken to the dealer and they advised him that they were unable to diagnose the failure. In addition, while driving at various speeds the steering wheel would pull to the left very hard. The vehicle was taken to the dealer and they advised him that they were unable to diagnose the failuer after test driving the vehicle. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 7,000. The VIN was unavailable. The roof seam is leaking which has stained the headliner. Also having problems with the steering, gearshift, and subwoofers. Updated 11/09/2011 *ln
Took car to dealership for front end noise and "popping" during turns. Dealer states the steering rack is faulty and needs replaced. Steering rack is on order as of 09/30/2011 and won't be in until 10/05/2011. Keith hawthorne hyundai service dept. Claims vehicle is still safe to drive until part comes in.
Vehicle has pulled to the left since new. At approx. 7000 miles the left hand pull changed to pulling to the right and left and would require a steering correction every 4 sec when traveling at 70mph on a straight highway. That's 900 corrections per hour for a longer trip. Talk about work! Talked to the service tech at the dealership where I purchased car several times and he said that hyundai really didn't have a fix for the sonata at this time--8 months later. Now have 10,000 miles on car and rotated tires and now it's back to the left pull. Talk about an unsafe car.
Tl* the contact owns a 2011 hyundai sonata. While driving approximately 65 MPH the contact heard a cracking sound while turning the steering wheel. The steering wheel would pull to the left making it difficult to maneuver the vehicle. The vehicle was taken to the dealer for diagnostic testing. The technician was unable to duplicate or diagnose the failure. The technician performed a tire rotation, a front and rear end alignment, applied a lubricant to the steering and suspension, and tightened the frame bolts but the failure continued. The vehicle was not repaired. The approximate failure mileage was 4,300.
Tl* the contact owns a 2011 hyundai sonata se. The contact was driving 35 MPH when the vehicle drifted towards the left despite the contact maintaining control of the steering wheel. The vehicle was not taken to the dealer, but the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 200 and the current mileage was 2,600.
Purchased car on may 10, 2011 at local dealership. Didn't have new car window sticker in car or at dealership. I was told I wasn't looking hard enough for it. Dealership got me one in july. I have pictures of test drive with no window sticker. Found hail damage on car after the paperwork while still at dealership--finally fixed in july. Found out while doing paperwork the car had 1500 miles on it--didn't know that until then--should have stopped then---in my book not new!!!! Car pulled to left real hard on way home from dealership--realigned front end--still pulling left. Dealership service dept. Admits to recall and doesn't have equipment/tools to repair. The car had deep scratches on front passenger side bumper at delivery--finally fixed somewhat--you can still feel and see the scratches if looking for them. Drivers seat fraying apart at material at 2900 miles. Trim damaged by hail repair person--still waiting on that repair. Just left dealer complaining to manager about everything and found paint flaking off of rear drivers wheel. Strong smell of burnt charcoal coming from trunk area---manager in service dept. Said that's a normal smell. I have purchased 5 new from same dealership and none of the others have had that smell. I purchased a 2011 tucsan the same day--no problems. Owner of dealership said that they are allowed to sell new cars without "new car window stickers", I looked it up--it's illegal. Also told there was communication problems about the sale of my car---not telling me everything--like the scratches, hail damage, replacement of parts. The manager today said he did not know anything about the sonata's pulling to the left---I told him to google it. I have never had so many problems on a new car or even a used one. Current mileage is 3100 miles. Just did a carfax and found no repairs from dealer? I guess they are beyond the law of reporting it.
Although my 2011 sonata limited, is in effect an excellent vehicle, it is causing me a great deal discomfort. It is being let down with the worst steering tracking I have ever experienced. The car constantly needs to be eased back and forth to make it stay straight. Over a long ride this is very fatiguing, the slightest lapse in steering control to made an in car adjustment of the radio for example, or to adjust the rear view mirror, can send you towards the guardrail. I am constantly having to make minor steering corrections when driving straight, I have never felt so insecure in charge of a vehicle in my life. For all the great safety measures built into this car, for a fundamental such as the steering, well. You kind of expect it to work. As long as there is tension on the steering wheel, like in a curve or a turn, the steering responds fast and accurate. The second you are on the straight road, the steering wanders. I really feel unsafe, the pleasure I should be having with this car has been replaced with trying to stay straight in my lane. My work involves me flying all over the country so I drive countless rental cars, none have anywhere near the bad steering tracking I'm experiencing. I would like to take it back, but the dealership doesn't think there is a problem, their static tests show the alignment spot on, and I was recommended to drive it for a few thousand miles and I'll get used to it. And the dealer's technician informed me that the sonata always follows the crest of the road. This is not acceptable. I was so concerned I went to to see if anyone else was having this problem, and found literally dozens of people with this same complaint.
Purchased 2011 sonata gls on 6/20/11. Driving home I had to make my left hand hold tighter on the steering wheel to keep the car from drifting to the right. As I released my grip from the steering wheel I noticed the car pulling/drifting all the way to the right as far as space would allow. Notified dealership immediately, had car serviced 4 times in two months. Hyundai adjusted tire pressure, did alignment, road force balance test and rotated tires, did another alignment. This has lessened the pulling/drifting to the right (some pulling/drifting still remains) and what will happen when, during normal maintenance, I rotate the tires back to their original position? Will this terrible pulling/drifting to the right begin all over again? The problem remains that when you move the steering wheel to the right to either stay in your lane, change lanes to the right, or make a right hand turn, after you come back to center, the car drifts back to the right. At first hyundai would not acknowledge that there was any problem. They now say that this is normal. How is it normal when it does not do it to the left? Hyundai service managers say this problem occurs on all 2011 sonata's from minor to major pulling to the left or right on each vehicle. Hyundai has refused to continue to try to fix this problem. I have filed a complaint with hyundai motor america and have a case number and have contacted my state's attorney general's office. I will be contacting hyundai again by certified letter requesting that they tell me what they intend to do to fix my brand new car. Why is there no recall for people in my situation? Why is hyundai not held accountable for what they have done and be made to fix my brand new car? As consumers we pay a lot of money for these cars. They ask us to be honest with them on their tv commercial, but when I did they did not like it.
Car pulls to the left most of the time, sometimes forcefully. Occassionally pulls to the left. Vibrates at multiple speeds. Spent four visits to two different dealers for service that did not correct the issue.
Our 2011 hyundai sonata has a pull to the left. We noticed it immediately on the day we took delivery and have had the car in the dealership on at least three occasions, but it still pulls. We have had three alignments and replaced one tire....no help.
Purchased a 2011 sonata hybrid (premium package). Since driving off the lot the car pulls to the left and vibrates between 65-75mph. Brought it to a local dealer for service and they performed a computer wheel alignment and straight trak. Problems still exists all the time. From looking at the listing, there are over 100 complaints on this that are registered for 2011 hyundai sonatas. The federal safety agency, please help the consumers with this problem. Even when calling the hyundai toll free number, they act like it is the first time they heard of this problem.
2011 hyundai sonata, has been returned to dealer six times since purchased in june 2010. Difficult to steer the vehicle and keep on your side of the road. This is my second complaint, odi # 10380197. Hyundai states the "car drives as designed". Hyundai refuses to admit their is a problem. Software update ordered by the federal safety agency did not fix the problem. Factory rep has refused to authorize any repairs. 13200 miles on car now. Original incident date 8/23/2010. Cannot drive on any long road trips with this car.
I purchased a hyundai sonata limited 2.0 turbo and took delivery on may 27, 2011. During the following weekend, I noticed it has a discernible pulling-left steering defect at all times, which becomes dramatically more noticeable, and dangerous, at speeds above 50 MPH. I returned the car to the dealer to correct this defect on june 6, 2011 without success. A second attempt by the dealer to correct this defect during the week of june 17-24, 2011 was also unsuccessful. I brought the car to the dealer a third time on friday, july 8, 2011 at the request of the service manager. He drove the car and pronounced that the dealer had made all the factory adjustments it can make, the car now meets all factory specs, this model has ?sensitive? Steering and our car will not drive differently. I contacted hyundai consumer affairs at 800‑633‑5151 on monday, july 18, 2011. I spoke with an employee who assigned me case # 4472765 and advised I would be contacted by a special representative. The representative called, confirmed all facts of the defect and said the dealer will contact you for further action. I received no contact from the dealer or the special representative. The special representative refused to return our calls on 8/8/2011 and 8/15/2011, so I contacted hyundai consumer affairs (again) at 800‑633‑5151 on wed, aug 17, 2011. I spoke with an employee about case # 4472765. He advised that as of august 15, 2011, hyundai had issued a sonata service campaign (recall) # 927, and I should contact the dealer for an appointment to repair the steering problem. I called the dealer and was connected to a service adviser, who looked for service campaign #927. It was not in her system yet for our vehicle VIN#, but she found information in her system that described 927. She said she would check her system daily for updates and call me when it was available. 8/29/2011: I've received no recall letter from hyundai and the dealer refuses to act until hyundai authorizes action.
Bought a 2011 sonata se 2010 and has pulled to the left from day one. Pull is more noticeable at highway speeds. Have taken it back to dealer 8 different times (alignments,tire rotation etc.). Last time hyundai tech drove it and said it was fine. It's not fine! I am turning in as a lemon.
I have a 2011 sonata limited. Earlier this year I began having a starting issue where the car would say "apply brake pedal to start" even though my foot was firmly planted on the brake. Took the car in and they couldn't duplicate so I just kept on working around it. In june, it got worse so I took it back, spoke to the service manager at the dealership and they ordered a brake switch and new push button ignition on june 20th or thereabouts. The parts finally arrived on august 17th..yes..it took that long apparently. I dropped the car off that morning and went back that afternoon around 5. I was informed that they had replaced the brake switch and push button but when they went to test drive, they lost steering control and the eps and traction control system had failed. They took a part off a new sonata in their lot and put it on my car but that did not correct the problem. After 2 days of troubleshooting they managed to correct that issue but as soon as they did, the ABS light came on and it stated the ABS system had failed too. I am now waiting on a part for the ABS as of 8/22. None of these systems had issues prior to the drop off date. This concerns me that there may be a serious problem with the electrical system. We will see when they replace the ABS module if something else goes wrong.
2011 hyundai sonata 2.0t pulls to left at normal speeds during normal driving. This is not a "torque-steer" issue (the tendency of front-wheel drive cars to veer under acceleration due to uneven torque to the front wheels). Even on cruise control, if you don't apply constant "right" correction, the car will veer left. The crown of the road does not stop this, nor is it a wind issue. If you let the wheel go, the car will change lanes to the left (or veer into oncoming traffic!) within 10 seconds. This is an extremely dangerous condition. I have had the car in the shop 3 times and while they are very aware of the issue, have no solution. This is unacceptable and a significant public safety hazard. Please initiate a formal inquiry. Same issues as other complaints, engineers (2 of them) said car is in spec and fine, pulling getting worse with miles, 4400., they act like I am making this up every time, dealer that I got vehicle from gave up, and will not address this dangerous issue anymore.
New 2011 hyundai sonata purchased 5-20-2011. Safety issue is erratic undependable steering. Current mileage as of 8-18-2011 is 3020, 800 miles of which have been for 4 visits to dealer(s) to try to fix with no satisfactory result. Originally the car pulled hard right. On 4th visit hyundai factory field engineer moved tires around which reduced the right pull. Now car pulls erratically sometimes left, sometimes right but requires constant force on steering wheel to hold car straight. This is more serious at highway speeds and only a short drive causes fatigue.
Hyundai sonata 2011 new steering problem , alignment problem the car pull to the right leaving the lane on high way with strong resist from the steering power assist to return to the lane wrong alignment not adjustable by the dealer who did it 4 times the last one the hyundai representative ask for non standard parts to fix the problem with bigger sizes in braking on high speed 100 km the car turn to the right and was stopped away from the next lane cars by 5 cm this pulling is all the time and in corners turn the car moves in zigzag the power steering assist stopped assisting over 40 km speed and the force from the moving wheels is very high you have to use both hands strongly all the way of the trip to keep the car in track by shifting the wheel 3 degree to the lift if you are lucky and no strong breaks need it may you will be safe.
My wife and I have a 2011 hyundai sonata turbo with 4500 miles that pulls to the left at all speeds and is much worse at highway speeds requiring constant pressure to keep the car going in a straight line. A recent trip of 2500 miles mostly on interstate 95 became very tiring after hours of constant steering wheel correction. The car has been into the selling dealer three times {alignment twice and subframe adjustment} to correct the issue but car still pulls to the left. I strongly feel that this condition is a safety concern and am not comfortable with my wife driving the car on the highway. I am bringing the car into the dealer next week again and am told there are many cars with this same defect and hyundai has issued a campaign code 927 to fix the problem.
Bought a 2011 sonata limited with 17 inch wheels in january and has pulled to the left from day one. Pull is more noticeable at highway speeds. Have taken it back to dealer 9 different times (alignments,tire rotation etc.). Last time hyundai engineer drove it and said it was fine. He drove it 6 miles of which 2 of those are to and from getting on highway. Made it sound like it was my fault and that I did not know how new cars drive. I am turning in as a lemon.
Since I purchased this car, it has an annoying and potentially dangerous pull to the left. Sometimes it pulls more than others but it's always present to some extent.
Vehicle tracks--poorly pulls to left at highway speeds. Brought back to dealer for fix , alignment performed several times. Requires much more effort to hold steering, and creates fatigue after hours of driving. I consider this a hazzard condition
2011 hyundai se 2.0t steering pulls left and does not center despite alignment and tire rotations. Delivery was 16 may 2011. Above actions improve performance briefly, but do not cure problem.
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