My 2012 Hyundai Sonata Hybrid has not had any resolution after the motor seized in 2016. The dealership service department said the motor needed to be replaced in 2016 but refused to honor the warranty. I drove the car part way home when the motor seized on the highway. At that time I made multiple attempts for Hyundai to honor the warranty. The Sonata had 58,708 miles on it. It had to be towed has been in storage since that time. Hyundai since has placed a recall on the motor. The Hyundai customer care center is refusing to cover the cost of towing and loaner vehicle while ‘they check it out to see if it covered under the recall’. I would like to know what rights I have? Will I need to initiate a law suit to get resolution? My VIN indicates it is included in the recall. I contacted a Hyundai dealership who stated they would get back with me also. They also have not contacted me to date. Six years has passed and Hyundai has been fined billions according to your website yet they do not respond in any reasonable fashion. Do have have any information about what they are required to do for someone in my position? It has been pointed out to me that many other parts will need replacing such as the hybrid battery, connectors, hoses and so on due to the time lapse which Hyundai purposely created by their refusal to act in a timely manner. I am making a complaint against them for the above reasons.
2012 Hyundai Sonata engine complaints
Page 7 of 20: complaints 161 to 190 of 578, newest first, as owners wrote them.
Engine failed per hyundai recall September 2nd 2015 engine should be repaired or replaced. Hyundai is refusing to honor recall.
Limp mode on the 16th of march, no symptoms prior to entering limp mode. Check engine light was illuminated and blinking & a knocking sound came from under the hood, along with not being able to get over 1800 rpms before having to shift. Drove back home until the next day on march 17th went to try to take it to a manufacturing company and did not make it. While in the middle of driving it had a loud bang under hood and left me on side the road. Could not crank it again.
I was driving inner city about 40 mph on 3/16/22. Vehicle lost power while driving. There were no warning signs, no check engine light, nothing. It just died while driving. I was nearly hit in the back by another vehicle with my 2 small grandchildren in the back seat. I was stuck in middle of road with 2 grandchildren at night in the dark around 8pm in the rain. The roads are slippery and wet during rain. Many cars passing had to jump over without warning because my car was just sitting in the middle of road. It was not safe for me and my grandchildren to get out of the car as it was heavily raining. I got out and stood on side the car until a passer by in a car pulled over to help me push the car out of the middle of the street until the tow truck arrived. Tow truck finally arrived 2 hours later. This car always stalls with no warning and did not crank. It had to be towed to nearby repair shop. My grandchildren and I had to find a ride back home.
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 50 MPH, she noticed that the vehicle had started decelerating before stalling without warning. The contact was able to pull off the road to a parking lot and park the vehicle. The vehicle was towed to an independent mechanic and then to a dealer to be diagnosed. The contact was informed that the engine had seized and needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 122,000.
I keep getting this error message Hybrid System Warning! Safely Stop and Do not Drive with the caution symbol. I have take it to the dealership 5 times and they do not see anything wrong. Usually the message flash for a few seconds and then go away. Today it did something different. The display keep alternating with Check charging system and Hybrid System Warning! Safely Stop and Do not Drive along with a beeping sound. I had to pull over and restart the car. I travel in rural areas for work, and I am so afraid my car is going to stop in the middle on nowhere. When I googled the error message it appears so many other Sonata owners from 2011-2014 are experiencing the same problem. I have reported this to Hyundai warranty, but when they contact the dealership, they tell them nothing is wrong with my car. Please advise of what to do.
The contact owns a 2012 Hyundai Sonata. The contact stated that after fully refilling the gas tank at the gas station, and driving at 40-55 MPH, he smelled a strong gasoline odor inside the vehicle. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. Upon investigating the failure, the contact noticed that each time he fully refilled the gas tank, in addition to the smell, the vehicle would shudder for 3-5 min while driving. Additionally, the contact noticed that gas was leaking onto the driver's side rear wheel well whenever the gas tank was fully refilled. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with evap failure. The dealer informed the contact to check his gas cap; however, the contact stated that the fuel cap was new and was a manufacturer-approved gas cap. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the federal safety agency Campaign Number: 20V121000 (Fuel System, Gasoline). The failure mileage was approximately 94,750.
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at 30 MPH, there was a knocking sound coming from the vehicle. The vehicle then lost motive power. The vehicle was towed to an independent mechanic who diagnosed that there were metal shavings in the engine oil. The vehicle was not repaired. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 72,000. THE CONSUMER STATED THE MANUFACTURER AUTHORIZED A NEW ENGINE. THE VEHICLE WAS REPAIRED.
The contact owns a 2012 Hyundai Sonata. The contact stated that occasionally while driving 66 MPH and other speeds, the vehicle lost power and decelerated. The contact stated that the power steering was still functional during the failure. There was no warning light illuminated. The accelerator pedal was depressed several times and the vehicle operated normally. The contact stated that the failure was intermittent but was happening more frequently. The vehicle was taken to an independent mechanic to be diagnosed; however, the mechanic did not recover any fault codes. The mechanic duplicated the failure and informed the contact that there was a hesitation in the engine instead of a loss of motive power. The fuel injectors were cleaned however, the failure recurred. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 84,000.
1. The engine failed due to rod knock - rod bearing wear/damage. This vehicle is in the possession of Killeen Hyundai. 2. This engine failure occurred on the highway while my family and I were traveling. 3. The Killeen dealership has confirmed this information over the phone but we do not have documentation of this. We are unable to contact the dealership for any updates or statuses for 2 months now. 4. unknown 5. No warning lights or indicator appeared prior to the issue. This occurred on 12-16-2021.
On January 29th I was driving my 2012 Hyundai Sonata to my dads and the check engine light was on. We used a scanner to see what codes were present and there were none so we cleared the light. On February 1st we were driving back from getting tires put on the car and getting the inspection done and the engine seized up with no warning while driving. We got the car towed to freysinger Hyundai in mechanicsburg pa and when they looked over the car they stated that it failed the bearing test and due to the engine failure recall on my car Hyundai should replace it. Hyundai is denying the engine replacement because of the previous owner didn’t do the ecm update when that has nothing to do with the bearings and oil in the car.
2012 hyundai sonata. Consumer writes in regards to engine failure. The consumer stated while the vehicle was being driven, it shut off causing the driver to crash into a curb. The right front wheel of the vehicle was bent. The consumer requested information pertaining to any recalls.
The contact's son owns a 2012 Hyundai Sonata. The contact stated that while her son was driving at various speeds, an abnormal knocking noise would emit from the engine without warning. Upon investigation, her son discovered the federal safety agency Campaign Number: 15V568000 (Engine) which he linked to the failure. Her son then took the vehicle to a dealer where he was informed that there were no recalls on the vehicle. The manufacturer was also notified, and her son was informed that the recall on the vehicle had expired. The vehicle had yet to be repaired. The failure mileage was approximately 120,000. The VIN was not available.
While driving the car started smoking white smoke and locked up. I was unable to get off roadway and almosred caused wreck. Had vehicle towed to dealership they said ut had a recall on it for engine failure. Checked the engine and it was locked up. They submitted the engine replace to hyundai and they denied because I didn't have a software update done prior to engine failure. Had no warning at all.
After an oil change, my car started losing power at the gas and suddenly turned off on me while I was driving and never turned back on! When I tried turning my car back on my engine started smoking
After the recent recall repairs, the car started to intermittently getting a message on the dashboard saying ‘Hybrid System Warning - Safely stop and do not drive’ and ‘Check brakes’ and the brake lights came on with a loud chiming beep, the car would stop accelerating and would not go beyond 10 mph, also the breaks would fail to apply correctly and made a loud screeching sound when applied. It used to do have this issue without any warning, while driving or stopped at the light, without any distinguishing pattern. However, it used to go away when the car was restarted multiple times. However now the message is on continuously and doesn’t go away with the restarting the car. After taking to the dealership, they said that the repairs would cost $3000 as the Hydraulic Power Assembly unit has failed. After looking for the issue online, I have found that a lot of the 2011-14 Hyundai Sonata Hybrid have this same issue and seems to be a manufacturing defect. This is a huge life risk for the owners of this car since it can happen while on the freeway and pose a life threatening risk to their life. It is also a huge financial burden for the owners for a manufacturing defect. I would like you to investigate these issues and provide us with a appropriate solution.
The contact owns a 2012 Hyundai Sonata. The contact stated while driving approximately 45 MPH, the check engine light illuminated. The vehicle was towed to a local dealer where it was awaiting a diagnosis. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 15V568000 (Engine) however, the VIN was not included. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 148,000. Consumer was told by the dealer engine was gone and case number [XXX] was issued. On 12/22/21 Hyundai denied coverage, stating it wasn't associated with Recall/Campaign 132. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Check engine light started flashing. Drove approximately .5 miles home then towed to Brown's Hyundai of Leesburg dealership on 12/06/2021. Advised on 12/22/2021 Hyundai will not cover repair of engine and said it was not covered by their recall. Dealership described problems as those listed in the recall. "Metal shavings" seen.
On November 13th of 2021 me and my four year old we're in the car as I was driving the vehicle and my oil lamp light kept blinking showing that my car was on low oil and then my engine light came on right after and started blinking as well 5 minutes after that my car broke down on the side of the interstate on 65 north me and my daughter we're at risk of safety because it was 10:00 at night stuck on the side of the interstate in the freezing cold for 2 and a half hours what had happened was the connecting rod inside of the engine worn out so it basically locked up my whole engine as I was looking on information about a recall it was showing the same exact thing that has with my vehicle now my vehicle is sitting at a dealership while I'm still paying payments on my lease with it still no answers about why my car isn't being fixed and what is going on with it
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at 30 MPH, the vehicle inadvertently stalled. The check engine warning light, the battery warning light, and other unknown warnings lights were illuminated. The contact was unable to veer to the side of the road however, he pushed the vehicle to the side of the road with assistance. The vehicle was towed to an independent mechanic who diagnosed that the engine needed to be replaced. The vehicle was then towed to the contact's residence. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 102,000.
The contact owns a 2012 Hyundai Sonata. The contact stated that the engine was previously replaced under recall after the engine failed while driving at an unknown speed. The vehicle was towed to a dealer where they replaced the engine under the federal safety agency Campaign Number: 15V568000 (Engine). Recently, while driving at various speeds, the check engine and oil warning lights illuminated. The contact also stated that the vehicle would stall as an abnormal, knocking noise would emit from the engine. The contact had taken her vehicle back to the dealer where it remained in their possession. The manufacturer was notified of the failure and provided the contact with a case number. The vehicle was not repaired. The failure mileage was unknown.
Said vehicle is affected by the Sonata engine connecting rod bearing inspection recall campaign. During the manufacturing of the engine, metal debris may have been generated during factory machining operations. If the debris was not removed from the crankshaft ‘s oil passages, it could contaminate the connecting rod oiling passages , restricting oil flow to the connecting rod bearings and increasing the potential of premature bearing wear. A worn connecting rod bearing may result in one or more of the following: 1. A metallic, cyclic knocking noise from the engine which increases in frequency as the engine RPM increases. 2. Illumination of the Check Engine Light in the instrument cluster. However, engine failed, lost all power without any warning. My safety was put at risk without prior warning as I turned onto main thoroughfare . No indicators from instrument panel warnings nor any illumination of check engine light. Vehicle is available for inspection upon request. Was told directly from dealership that vehicle affected by engine recall. Problem was confirmed on October 8, 2021. Dealership states reported problem to Hyundai Automaker and is waiting on a response. There were no warning lights, lamps, messages, or any symptoms of a problem prior to instantaneous engine failure. Vehicle towed to dealership Irving Freeman Hyundai, Irving TX on October 7, 2021 and is still there as of this complaint submission.
The cars engine burn oil very quickly and runs improperly. The car jerks when attempting to accelerate normally and deaccelerates when driving at normal speeds which can cause an accident with ongoing traffic.
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 30 MPH, the vehicle stalled without warning. Due to the failure, the contact had the vehicle towed to her residence and then to a dealer for assistance. Once there, the contact was informed that the engine had seized and that the engine would need to be replaced. The contact stated that she had previously received a recall notification for the federal safety agency Campaign Number: 15V568000 (Engine) however, she was informed that the recall had expired. The manufacturer was notified about the failure through the dealer and they informed her that since the vehicle was not properly maintained; they declined to repair the failure under recall. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was unknown. I bought a 2012 Hyundai Sonata at an auction in June of 2017. Since buying the car I have moved 3 or 4 times. In late July/ early august 2021, The car turned off while driving. When Trying to turn it back on the engine made a clunking noise and shut off. Then the car would not turn on again. The car engine had a recall on it. When looking into the recall, there was a recall on sonatas stating this was identified and because of this issue, the car had been recalled. The car was towed to Hyundai in Brockton, they would diagnose the car to see what happened, and they said it is indeed engine failure. (They didn’t even diagnose the issue until 1-1.5 months after giving them the car). The dealership sent a claim to Hyundai corporate stating this and to see if Hyundai corporate would cover the cost of the new engine since this car engine was recalled. Hyundai requested that they take the engine apart and examine the valves to see if the cause was due to the recall issue or if it was us not keeping up with the maintenance. They asked to provide invoices for the car oil change (the 2 recent invoices were provided showing maintenance) When Hyundai corporate responded back they said they denied request to cover the cost o
This morning when i drove the car to Bart station, just before i parked in the parking lot. the showboard showed "Hybrid System Warning, Safely Stop and Do Not Drive". So i stopped and parked the car in the parking space. i'm not sure what the issue is and if i still can drive it after i came back from my work. After i checked the website and found there're a lot of people have this same issue as this case. I did not see any of them have solution for it. So I believed that this is a big issue since it will cuase death if it happens in the high speed high way. please do the investigation and recall for it to save lives! appreciated in advance.
Check engine light blinking and engine acting erratically. Took it to dealership they said it was a known issue with the Theta 2 engines whereas there is premature wear in the rod bearings and it requires a new engine. This engine is under recall and has a lifetime warranty on this defect. However, when the dealership contacted Hyundai to replace the engine they said because it has a salvage title they will not. The salvage title was from body damage and nothing with the engine. It is my understanding that salvage title does not negate the need to honor the recall. Can you help? The VIN is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Smoke started coming from the engine and then caught fire
Every alarm started beeping, engine light and a few other lights came on in the dash, speed was about 45-50, car stalled out, and it's said check charging system, pull over safely and do not drive. This was 10 pm and in a dark area. Could have been very serious had I been on a busy freeway or highway. This is the 5 time in 2 years it has done this. Everytime I take it to the dealership they tell me nothing is wrong with my car.
I bought a 2012 Hyundai Sonata at an auction in June of 2017. Since buying the car I have moved 3 or 4 times. In late July/ early august 2021, The car turned off while driving. When Trying to turn it back on the engine made a clunking noise and shut off. Then the car would not turn on again. The car engine had a recall on it. When looking into the recall, there was a recall on sonatas stating this was identified and bc of this issue, the car had been recalled. The car was towed to Hyundai in Brockton, they would diagnose the car to see what happened, and they said it is indeed engine failure. (They didn’t even diagnose the issue until 1-1.5 months after giving them the car). The dealership sent a claim to Hyundai corporate stating this and to see if Hyundai corporate would cover the cost of the new engine since this car was recalled. Hyundai requested that they take the engine apart and examine the valves to see if the cause was due to the recall issue or if it was us not keeping up with the maintenance. They asked to provide invoices for the car oil change (the 2 recent invoices were provided showing maintenance) When Hyundai corporate responded back they said they denied request to cover the cost of a new engine because when they sent the recall notice back in 2018 and the car was never sent to get the engine fixed. The recall would have put in a device to notify the car when/if the engine is failing. Since it’s 2021, they said recall period is expired and bc it was never brought in, they are not at fault. But, the only notice I had was right before covid where things were shut down and crazy. (As mentioned earlier I have moved 3-4 times)
My engine is making this knocking noise and when I check my oil it has metal shavings in it from the engine
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