We brought the car in for other repairs. The dealer notified us that the car has know steering issues that can be dangerous on this model at about 70000. The described it as a steering coupler that gets worn out and can cause dangerous steering problems.
2012 Hyundai Sonata steering complaints
Page 9 of 11: complaints 221 to 250 of 301, newest first, as owners wrote them.
Steering wheel flexible coupler (p/n 56315-2k000) worn out causing a mild 'locking' followed by a dull sound when turning the steering wheel back to the 'straight' position during left/right/u turn at city speeds. Dealership quickly identified the problem (indicating that it is very common) and quoted $375 + tax for the replacement with an upgraded part, which costs a mere $2. The fact that hyundai has an upgraded part indicates that they acknowledge that the original part is problematic. Hyundai is following a dirty practice of selling cars with substandard parts and then charging an exorbitant labor fee to replace it with an upgraded part when it eventually wears out.
The problem started when my steering wheel began to rattle a week ago causing a harsh shake at the hands and a loud noise in the steering column. I called the dealership and they informed me it's a defective bushing that malfunctions and a large majority of sonatas are having this issue. He said it's happening so much that the manufacturer can't keep up with producing the part so there is a slight delay on fixing it. I asked if the vehicle is safe to drive and he informed me the manufacturer said it's safe. I scheduled an appointment for a week and a half out, due to the supply and demand of the part. During this period I continued to drive the car and it would occur every time the car was in motion. While driving to work on a highway the steering deteriorated so quickly not only did the steering wheel start to shake violently but the entire vehicle would completely shudder while driving it. It felt like I was driving on an ungraded dirt road and the rattle was increasing loud out of the steering column. The vehicle became extremely unsafe and hard to handle as the steering would sway. This made the vehicle loose and uncontrollable to drive. There was no safe options to continue to drive the vehicle until it was fixed. There are very few vehicle issues more dangerous and devastating than loss of steering while driving a vehicle. This is roughly a $5 dollar bushing that takes around 2 hours to fix. A defect that is this simple to fix but is extremely deadly gives plenty of cause for a recall. On top of that, there is no doubt that a recall is necessary because of the widespread occurrences. Hopefully this doesn't continue to unannounced until major accidents happen before they fix this major defect. Please refer to the safety recall compendium where this fits the criteria for the federal safety agency. Http://www-odi.the federal safety agency.dot.gov/recalls/documents/recompendium.pdf
Purchased my sonata with 40k miles. At around 70k miles it started making a knocking sound in the steering column, at low spped. It has only got worse, it now happens at all speeds. The metal to metal hitting sound is made at every left to right movement of the steering wheel. After research it is found to be the internals of the eps, also the plastic bushing inside the coupling. When hitting bumps in the road the wheel will shake hard and sound as if the steering wheel column has broke and will feel a pop in the wheel as if it has come out of the joint then pops back in after hitting a bump. Noticed online there are 100s if not 1000s of hyundai sonatas and elantra drivers who are experiencing the same sort of issues.
The motor driven power steering coupling in my sonata was torn to shreds. This has been addressed with a technical service bulletin (14-st-002-01) & a revision has been issued to the part (the coupling will have a "4p" stamped on it), yet they have not recalled the part. I marked the date it happened as today's date (11/07/2015), but my car has been making the thud noise for about 2 months.
The steering wheel began clicking whenever I turned the wheel and became progressively worse. Now it shakes when going down the highway. Hyundai said the steering wheel bushing has gone bad which is the exact same problem the 2011's were recalled for.
Tl* the contact owns a 2012 hyundai sonata. The contact stated that the steering wheel emitted an abnormal noise while driving various speeds. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 80,872.
Whenever I'm driving for the past 5 going on 6 months since I purchased the vehicle I've noticed the steering column makes a loud clunking noise. No matter the speed I'm traveling the steering column continues to make this noise. I have noticed the on going issue has affected a lot of other consumers on numerous other hyundai sonata year models! I'm afraid that if this issue is left unresolved that steering column may detach and cause serious injury and or death!! I would like to know what could be done to resolve this issue asap!!!
Tl* the contact owns a 2012 hyundai sonata. The contact stated that the steering column shook uncontrollably and emitted a loud abnormal noise. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 103,000.
Tl* the contact owns a 2012 hyundai sonata. The contact stated that while making a right or left turn at approximately 5 MPH, there was an abnormal noise coming from the steering wheel without warning. In addition, while driving over a bump, the steering wheel shook violently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 54,700.
My 2012 sonata steering making a clicking noise and at slow speeds feels like there is a gap turn right to left and visa versa. The vehicle is stopped I turn steering wheel left to right and right to left there is a clunking noise?
Steering wheel locked temporarily twice. Once when making a turn in the parking lot of a local grocery store. I was able to come to a complete stop then the power steering returned. The second event occurred when exiting a major us highway at approximately 60 MPH. Since the exit angle was shallow, I was able to drift into the adjacent lane while stopping then the steering returned. Either event could have resulted in a collision or injury to a pedestrian. After the second event, I noticed a popping noise with a loose feel in the steering wheel. I took it to the local hyundai dealer. They found and replaced a worn mdps coupling. The service advisor stated they were having several of these repairs lately.
The steering wheel shakes violently and there was an abnormal noise while driving at 30-70 MPH. The failure occurred on numerous occasions. I have to reduce the speed to be able to bring the steering wheel under control. The vehicle was taken to the dealer where it was diagnosed that the steering column coupler failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed that the vehicle was not included in the federal safety agency campaign number. The approximate failure mileage was 87,000. The manufacturer has advised that there are several reported issues of this same problem, similar to the 2011 model recall.
There has been a licking sound when I turn my steering for about 8 months now. I took to the dealership on two separate occasions and was told that when they test the vehicle they did not hear any sounds. About two weeks ago he sound was more noticeable as soon as the steering was turned. I soon noticed a knocking sound on the drivers side whenever the road is rough. I took it back to the dealership on monday september 21 2015; I was told that my vehicle was unsafe to drive because both coupling was completely broken off. The reason that forced me to bring it in on monday is that I was driving on the high way to work and I stepped on the breaks and the steering started to shake really bad and I had a hard time controlling the car. I called hyundai and reported the problem, I was told that they have gotten a lot of complains but they have not opened an investigation on it as of yet therefore there is no recall. I asked what if I had gotten in an accident; the response was if that should happen there would be an investigation and if hyundai is at fault then they would compensate. This is unacceptable and a very serious issue that will eventually kill someone, if something is not done soon. I asked how is it possible that the coupling broke completely off and my car is a 2012 car which makes it only 2 1/2 years old and they said because of the high mileage. That does not make sense; I have seen cars 10yrs old and do not have this problem. Not only that but 6mths ago I also had to change my gas pump.
Steering wheel became loose and made clunking noise. Dealer said this was common with 2010 to 2013 hyundai sonata and could create a safety problem of the car being hard to steer. He said there should be a recall as he has had many warranty claims of this problem. Dealer replaced worm shaft flex coupling part # 56315f00 and 56315-2k000-fff. Hyundai supposedly redesigned part in 2014 model
Tl* the contact owns a 2012 hyundai sonata. While driving at approximately 30 MPH, the steering wheel wobbled and vibrated. The contact also stated that at stop, the steering wheel and the handle bar shook uncontrollably. The vehicle was taken to a dealer who diagnosed that the steering column and the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 92,487. The VIN was not available.
When driving in the month of august, I went over a bump and the steering wheel started to rattle (make a rattling sound) and shaking. I noticed from then on that the sound and shake would start whenever I went over a bump and/or drove between speeds of 60-70mph. I took my vehicle into my local hyundai dealer and as soon as I started describing the incident to the technician, he immediately identified it as a problem with the steering coupling and told me that this is a common problem with the 2011 and some of the 2012 sonatas. I called hyundai customer service and explained to them what was happening and asked if there are any recalls (there are none). They also told me to schedule an appt with the dealer to have the issue inspected in order to see if it was covered by warranty. After my second appt. With the dealer - it was concluded that there is an issue with the steeing coupling and of course, that part is no longer under warranty . Considering that this is a safety issue, which affects thousands of hyundai owners, a recall needs to be initiated.
When sitting in my driveway with the car running, if I move the steering wheel back and forth it makes a clank noise. This happens while in park and also in gear. I have had a mechanic look at it and was told that it was the steering column intermediate shaft universal joint connections. He also said he knew there was a recall on the same body style as my car but a year older (2011). I feel this may be part of the same issue that cause the recall for the 2011 and may have been over looked.
On august 7, 2015 at approximately 9:30 pm, I was coming back from running an errand with my 16-year old daughter in the car with me. I made a right-hand turn when suddenly, all of the lights on the instrument panel illuminated and the engine stopped. Additionally, I lost all power steering, etc. I was able to maneuver the vehicle to the side of the road immediately, but almost got rear-ended by a pickup truck that was following me. I turned off the car, let it sit for a few minutes, and started it up again. The car seemed fine at that point, and I was able to continue my short drive back to my home (approximately 1.25 miles). When I arrived at home and placed the car in park, the oil pressure light was flickering slightly. I turned the car off and went into the house for the night. The next morning (8/8/15), I checked the oil level in the engine, and noted that it was slightly above the fill line. I added some synthetic oil to the engine, checked the level and noted that it was adequate. I started the engine to go run some errands. The car seemed fine at first, but when I was approximately 5 miles from my home, the oil pressure light began to flicker again while the car was idling (at a stop light, etc.) I called my husband right away, who told me to bring the car home. I noted that the engine had somewhat of a ticking noise while driving it. When I was approximately a quarter-mile from home, the engine started knocking/banging very loudly. I immediately shut the car off, called my husband, and called for a tow truck. I had the car towed to my mechanic's shop. On tuesday, 8/11/15, my mechanic removed the oil pan and informed me that the bearings were failing, which caused metal shards to clog the oil pump filter, and he also noted that the oil pan was full of shards. This car is a safety hazard and needs to be recalled!!!
My steering wheel has a significant click when I turn on it. I went to the dealership and they told me it was not covered under warranty. Hyundai of tampa told me it was a coupling in the steering wheel column and it is a common problem. I have 71745 miles on a 2012 sonata. Hyundai had a recall with this problem on their 2011 model, but not one under 2012. I spoke to jessica with hyundai customer connect center. She was polite but could not do anything except offer me a $35 coupon for maintenance.
On our first trip on the interstate, noticed difficulty keeping the car from "wandering" the road starting just over 50mph. The steering wheel is straight as can be, but it's almost unsafe switching lanes on the highway. Read reviews of several other complaints with the same problem. Can't relax driving, as you are constantly keeping tight control of the wheel.
The front-end will wobble at certain speeds, around 25 & 45 MPH. It has been to the dealer 3 times now. First, they fixed the alignment. Next, they said they couldn't detect anything wrong. Thirdly, I drove with the service manager, and he immediately detected a problem. He had the front 2 tires replaced, with alleviated the problem for a time, but within a couple weeks, the wobble could be felt easily again, at the same speeds as before.
Tl* the contact owns a 2012 hyundai sonata. While driving 45 MPH and changing lanes, the steering column made a clicking sound without warning. The failure recurred on several occasions. The vehicle was taken to an independent mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.
Tl* the contact owns a 2012 hyundai sonata. The contact stated that whenever making a turn, the steering wheel would make a loud clanking sound. The vehicle was not diagnosed or repaired. The failure mileage was 22,000.
Vehicle requires constant steering correcting to maintain a straight path. Issue is most obvious at highway speeds, but occurs at any speed. Steering always veers to the left if steering wheel is released.
Earlier that day the wrench was lit up on the dashboard, but it disappeared. I was driving out of my neighborhood at about 15-20 MPH and the screen read "warning! Do not drive! Irreparable damage to ? I can't remember" it started to freeze the driving. Then I parked it and it would not start back up. It was towed to the dealer and they replaced the battery and hpcu. It scares me to think what would have happened if I was on the freeway. I bought this car april 20, 2014 and now can just get 2/3's what I paid for it. Sad, but true. When I get some money I will be trading this in as I am nervous driving this car now.
Tl* the contact owns a 2012 hyundai sonata. The contact stated while driving 60 MPH, the steering wheel started to vibrated violently as the steering seized. The contact refrain from engaging the brakes or accelerator pedal in order to allowed the vehicle to come to a complete stop on the median. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering column intermediate shaft universal joint needed to be repaired. The vehicle was not repaired. The contact referenced the federal safety agency campaign number: 10v457000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 102,000.
Tl* the contact owns a 2012 hyundai sonata. The contact stated that the steering wheel was extremely difficult to turn. The contact mentioned that the steering wheel was making a clicking noise. The vehicle was taken to a mechanic who indicated that the vehicle needed to be taken to an authorized dealer for further inspection and diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was not available.
The vehicle drifts from right to left constantly at high speeds. I have drifted into other lanes of traffic. I have taken the car to the dealer twice. The service writer witnessed the problem with me driving at 60mph, however the service tech test drove the car in the city at low speeds (below 45mph) and the car does not exhibit the problem at lower speeds. I had researched the electronic power steering problems reported by others. I went to the service manager and provided 43 other similar complaints about the steering problem and a suggestion how to fix it, but he insisted he did not have time to test drive the car with me and he didn't believe there was a problem with the car. The problem continues to worsen as the car is now exhibiting the drift at lower speeds. I definitely think this is a serious safety issue and I reluctant to take this car of long trips.
Tl* the contact owns a 2012 hyundai sonata. While driving approximately 5 MPH, the contact heard a clicking sound coming from the steering column. The vehicle was repaired according to the federal safety agency campaign number: 14v434000 (transmission), but the failure recurred. The dealer stated that both front axles fractured and caused all four tires to be worn prematurely. The vehicle was repaired. The manufacturer was not notified. The approximate failure mileage was 18,000.
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