I purchased my hyundai sonata used from napleton hyundai, west palm beach, fl. My car is under full warranty since it was purchased at the dealer. The car had 16,000 mile on it when I purchased it in may 2014. Shortly after my purchase I returned to the dealership with a complaint that the steering had a wondering to the left that seemed to stick when traveling on the highway. I told them that my husband and my son both made comment on it when they drove the car. I never gave them any notice of the steering, yet they noticed it as well. I looked on the internet about the problem and many 2013 sonata's complained of the same steering problem. The service person took it for a ride and said it was not a problem that I needed to just get used to electronic steering. Over the last years my husband and I have rented many cars as we were looking for a home 4 hrs away from home and didn't want the extra miles on our car. We rented many 2013's with electronic steering and none had this problem and it is a dangerious problem, as it does stress out the driver to keep correcting the steering that seems to stick to the left and will not track straight while driving. I have been told that a reason for not replacing the steering is that hyundai with not reimburse the dealer if they deem the steering was not the problem. I and many others are stuck with a car that has no adjustment and no recall status in place. No one will even entertaine the fact that there is a problem with the steering. Can you help or look into this as a problem? I am taking my car in once again to hyundai this month 3-2016 to have them check the steering. If they turn me down again on fixing the steering. I will be taking it to an independent machanice for a second opinion.
2013 Hyundai Sonata steering complaints
Page 10 of 13: complaints 251 to 280 of 342, newest first, as owners wrote them.
My steering wheel is about to fall off. Trying to get the car company to cover, but they do not want to. The coupler I believe in the steering is the issue. The steering wheel makes noise and affecting the steering. Fighting with them now the steering wheel is loose and makes a clunk noise when turning or going over bumps it has been going on a month or so
I can be driving in a straight line and as you need to correct driving line of car the steering wheel sticks as if you actually feel it try to hold you from correcting. It is only for a split second but this is constantly going on as you drive down the highway at speeds over 60mph. It seems you have to constantly correct line of car much more than usual as is wants to drift left or right. With the constant correction and sticking (or hanging feeling) in the steering wheel it is very aggravating and very stressful on a trip. I am afraid this sticking of the wheel may all of a sudden not release and a wreck is likely. It only happens at speeds above 60 MPH. This does not happen at all with around town driving or on short trips below 60 MPH. One hyundai dealer service rep said this is normal for electric power steering. I have been driving 49 years and this is the first car I have drove with this problem. I have talked to owners of other car manufacturers with electric steering not having steering complaints. I purchased this car used in late 2014 and have put less than 10,000 miles on it. It now has 28,000 miles. Put new tires on it about 5,000 miles ago. I constantly check air pressure and the front end is in line. This steering problem is a safety concern hyundai should be forced to correct before people have serious wrecks. I believe this is an engineering design flaw of either the computer control, the electrics controlling the rack and pinion steering, or the rack and pinion steering itself. I am amazed that proper quality control testing didn't catch this problem before it went into production. It is apparent this is a broad problem because of the hundreds of complaints posted about these same steering problems on many web sites.
Will not track in line wonders all over the road while driving on the highway the dealer tells me this is normal I know this is not true I have chevy with electric power steering it don't act like the hyundai.there are a large number of sonata owners with this problem
Tl* the contact owns a 2013 hyundai sonata. The contact stated that the steering wheel failed. The steering wheel emitted a loud rubbing and metal clanking noise while turning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 50,000.
18 winant street
Engine suddenly without any prior indicators stopped working while driving 60 MPH on hwy. Lost all power including power braking and steering.
Steering wheel clicking, lots of play in wheel happens when stationary, driving, and much worse with turning. Hyundai multi point inspection completed on 12/31/15, (note: fastest scheduled maintenance, ever: 2 hours!) problem identified as a bushing and not a safety issue. Repair not performed. Can schedule for the future. Technician aware that I was taking a long trip to georgia (440 miles). In ga the dealership identified a defective worn steering coupling part 56315-2k000-fff. Also noted only 12877 miles on the car and "this is a serious safety issue that would cause you to loose ability to steer car". Looked up issue on internet, many blogs on this issue from 2011 to 2013, complaint that hyundai will not issue a recall. Mechanics state, this is a "known defect" in the sonatas, but no recall has been made.
I am unable to access the hyundai blue link software which controls remote start, engine stop, vehicle tracking and othet items. Hyundai dealer and hyundai motor corp refuses to do anything making nthis vehicle and any others with the same feature a hazard. If someone hacks into my old emailaccount they can remotely start the car in our garage killing us, or remotely start and unlock the dorrs anywhere and there is nothing we can do. These vehicles should be recalled immediately and the corporate executives who have allowed this to continue be brought up on criminal charges. The car is also equipped with summer only tires in the midwest? Unsafe to drive in any cold weather with snow or ice.
Tl* the contact owns a 2013 hyundai sonata. While driving 15 MPH, there was a loud clicking noise when the contact turned the steering wheel left or right. The vehicle was not diagnosed or repaired. The failure mileage was 42,000.
The car is making a clicking noise, also the steering is not stable, especially at high speed (55+)
The vehicle requires constant correction to maintain a straight track while driving. In a few words, the car simply 'wanders' or 'drifts' left and right, with no real 'centered' feel to the steering. Maintaining a straight track is impossible and requires constant attention and correction. The vehicle wander creates hazardous driving conditions and driver fatigue, which poses a public safety hazard.
The steering is making a clicking noise every time you turn the steering wheel. Sounds resembles something loose in the steering column.
Tl* the contact owns a 2013 hyundai sonata. The contact stated that while parked and starting the vehicle, an abnormal clicking sound was heard from the steering wheel when turned. The failure recurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 5,657. The VIN was not available.
2013 sonata steering does not center back to straight. If you turn in either direction, it will maintain an arc. It is easy to oversteer changing lanes, etc. Have had alignment checked at dealer, new tires, rotated tires, and nothing seems to help. It is electrical power steering and there seems to be a programming issue. I didn't notice it as much till about 40,000 miles on the car. The last 8,000 have been difficult to maintain lanes at highway speeds and may lead to accident. Dealer says all steering components are in good shape and in specification. Alignment was checked by dealer also. No wear on tires indicating any issue. Wanders both left and right equally.
Can not keep car in straight line with out turning wheel constantly seems like there's a dead spot in steering took car to dealership they claim nothing is wrong it seems to be getting progressively worse.
Wonders extremely bad. I end up in other lanes. Cannot control car. While brake the car sometime turns or during acceleration. At cruising speed wonders and constantly correcting. I almost hit car all the time. Steering is of center.
The vehicle stopped responding normally. While traveling at about 65 MPH I noticed suddenly that the steering wheel seemed to stick in the center position and require extra pressure to correct lane drift. I have had the car into the dealer 2 times and they say that the steering is electronic and is not the same as hydraulic steering... The steering was normal for about the first 1000 miles I drove in my car. It was purchased used with 11000 miles on it. The steering is sticking when I try to correct at all speeds from 35 MPH up and is getting worse. The dealer claims nothing is wrong, even though the mechanic could feel the problem while test driving it. The vehicle is dangerous because of the possibility of overcorrecting at highway speed.
This car was just purchased used. When driving it home we noticed the car constantly wanders on the road requiring constant correction. The hyundai dealer dealer says it's just the electric steering and we are not used to it. I have had electric steering in prior cars but never had this difficulty. I can't tell if it's unsafe but it sure doesn't leave the driver with the feeling of having control.
Car does not safely track or steer in straight line - as if stuck in a groove. It is hard to turn wheel and correct, and needs constant correcting to maintain safe steering. Car is properly aligned and tires are properly inflated....
Having to consistently over compensate steering while driving on highway. Steering has a tendency to veer to left and right without any adverse road conditions, and requiring me to consistently compensate and correct the steering. Gives an appearance of nearly locking into place when veering. Alignments good, pressure and tires good. Have reported 3 times to dealer and dealer states condition of steering is normal and expected? Dealer adjusted the electronic sensor steering to high to compensate for steering issues, thus increased the veering of the steering of which made matters worse. Dealer states they can not replace steering and is as manufacturer designed.
The steering column seems to not have been adjusted correctly. The car is not able to stay in a straight line and I have to be constantly correcting the vehicle from either drifting left or right. I took it in to an auto shop to check alignment and that was not the issue. The car drives like it has no center for the steering column, not balanced and just free to turn left or right at random. There seems to be a gap in the steering or what I call a play (meaning a space or gap for when you turn and the steering does not respond, it is that gap that keeps the steering from immediate response and causing the steering to drift to that end point, like a runner in a starting block that is not anchored and slides away or like a scale that is not adjusted to zero starting point. I must say I bought the car thinking I was just not used to that type of steering and then thought it was an alignment problem but it has become more evident there is something inns the steering column.
It is an ongoing steering problem. The car cannot be centered on the road (continuously drifts left or right). The higher the speed, the more pronounced and dangerous the problem. I had the car to two different hyundai dealers and was told they were aware of the situation but nothing could be done to correct it. I contacted hyundai motors and all I received was a vague form letter. I looked into the situation on the internet and was shocked at how prevalent this problem was. I would like to see someone look into this before some tragedy occurs.
When the wheel is turned one way and then the other, a delay from when the wheel is turned to when the car responds and sticks left to right. The delay is tenths of a second.
Tl* the contact owns a 2013 hyundai sonata. The contact stated that while driving approximately 60 MPH, the vehicle veered from side to side without warning. The failure recurred on several occasions. The vehicle was taken to the dealer. The technician diagnosed that the eps power steering system had caused the drifting. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000. Updated 1/21/15*cn updated 3/3/15*cn the consumer stated the steering felt tight at highway speeds of 65 MPH. Updated 10/15/15
My problem is with the electric power steering (eps). Driving in a straight line is very difficult. It does not track in a straight line. It is more noticeable at highway speeds. The vehicle requires constant correction to maintain a straight track. It drifts' left and right, with no real 'centered' feel to the steering. Maintaining a straight track requires constant attention and correction. The vehicle drifts creates hazardous driving conditions and driver fatigue, which poses a public safety hazard.
The vehicle was purchased with a defective electric steering that wanders right and left. It is so dangerous that I have almost not been able too keep the vehicle on the road.
Just recently the steering has become unstable. It is constantly weaving back and forth. It has become very tiring to hold it in the middle of the lane. Dealership says nothing is wrong and no one else has complained. However I see I am not the only one, as two other people are here complaining of the same problem. Also in the last week my keyless door locks only work part of the time on both the passenger and the driver side. I have to hit them several times to get them to unlock.
Tl* the contact owns a 2013 hyundai sonata. While driving 51 MPH, the steering became unstable and the vehicle vibrated and veered from left to right. The failure occurred daily. The dealer was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was notified. The failure mileage was unknown. The consumer stated while driving at any speed, he had to continually tweak the steering wheel to keep it from drifting from side-to-side. The repair shop stated the vehicle was within factory specs and no adjustment was needed. The consumer also stated there a rumbling and vibration noise coming from the tires, but the dealer refused to rotate the tires. Updated 11/26/14
My wife and I bought 2 2013 hyundai sonatas on the same day and drove them home via a freeway the night that we purchased them. Prior to purchase we had test driven on neighborhood streets but after purchase we both drove our new cars home and both of us had a very hard time maintaining our lanes in these brand new vehicles. The steering pulls right or left and does not stay centered. It requires constant correction and makes it fatiguing as a driver to drive on freeways. The dealer's only solution was to change the steering mode to "sport" mode via computer, however I still have problems and it is especially dangerous when there is even just a light windy day involved. This should definitely be a recall because there are numerous complaints for this same issue and hyundai knows there is a problem!
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