I am filing a complaint due to the lack of timely fix of this recall. It has been more than four months since the recall was issued (the federal safety agency Recall Number 23V651000) with no repair available.
2014 Hyundai Sonata brakes complaints
Page 2 of 3: complaints 11 to 40 of 60, newest first, as owners wrote them.
ABS module is damaged. Car is not operable. Dealership did diagnostic on vehicle. And stated there is an ABS recall. But no remedy as of yet. Car will not operate.
Vehicle displaying "hybrid system warning! Safely stop and do not drive!" And "check brake" car will not drive over 15 mph. Also draining has And 12 volt battery. Took it to hyundai dealership and was told that the brake module was damaged and needed replacement. We are aware of the current ABS recall. And waiting for remedy
Brakes failed car did not stop once thrown in park I was going into oncoming traffic and could have been seriously hurt!!! Afterwards car completely died. I have been having all sorts of issues with this vehicle 2 months after purchase. I have paid for labor several times and each time I get the vehicle back the next day the vehicle is completely dead and needs to be jumped for each use. The dealership really hasn't provided a fix, currently brake fluid sign is on. This car has been towed and serviced at least 10 times. I need help
Incident date 07/04/2023 Incident place I-405 exit WA-522 Incident total engine, car system completely off, brakes won't work Traveling with whole family complete car system failure, had to drive to side road hitting bushes and trees in order to get the car stopped State patrol arrived at the scene, assisted getting towing Everything turned off while on freeway to direction to the two/three lane bridge had to quickly take any exit in order to avoid the freeway bridge I repeat again Total Engine & System failure, Brakes won't work at all while system is dead
Over past 2 years, repeat alarm & message on dashboard, says, “Hybrid System Warning! Safety Stop and Do not Drive.” During attempts to back vehicle from garage, brakes grind. Seemed to be on auto-stop, trying to stop the vehicle from moving. On 01/03/22, brought car to Laguna Niguel Hyundai. Invoice notes “Caused by HISTORY CODES IN AHB C2112 C1102 C1237; NO CODES CURRENT CLEARED HISTORY CODES AND TEST DROVE VEHICLE NO CODES OR LIGHTS ON AT THIS TIME.” Was told history codes related to something about “voltage too high” and “Accelerator switch circuit [ABS switch]” and “wheel rear input signal.” On 11/28/22, brought car to Laguna Niguel Hyundai to address the ‘check engine light’ that was on. Service manager said “battery was not corresponding with the engine”, something about “HECU” and how it’s needed to “check brake reservoir for fluid – so I should pump it due to air bubble inside.” On 6/12/23, was driving more than 70mph; began losing speed, down to 0 mph. Stepping on gas did nothing. Drifted toward side of road & got alarm sound and message on dashboard, “Hybrid System Failure.” Terrified. No control of vehicle, 4 passengers, stranded. Towed to La Quinta. Notes on Hyundai La Quinta invoice: “VERIFIED CUSTOMER CONCERN SCANNED CODES P1B25 HIGH VOLTAGE PATH FAULT; P1B77 HIGH VOLTAGE PRECHARGE FAULT; POWER RELAY ASSEMBLY FALUTY SAFETY PLUG ASSEMBLY ARE FAULTY.” Notes also said BATTERY REPLACEMENT: BATTERY FAILED TEST Caused by BATTERY FAILED LOAD TEST. On 7/31, “HYBRID WARNING MESSAGE” returned. Alarm sound, grinding brakes – car undriveable. Towed for service. Invoice: “Caused by LOW BATTERY STATE OF HEALTH 53%. RECHARGE BATTERY TO 100% AND CLEAR DTC AND ROAD TEST.” While 7/31 work was covered under warranty, felt unsafe. Why battery health poor, when it was replaced 6 weeks before? Then came 8/30. Car disabled. Alarm sound & message says, “Hybrid System Warning! Safety Stop and Do not Drive.” Service manager said “hydraulic power unit failure”.
Im not aware what is malfunctioning or failing but I get a warning to not drive the vehicle and I start hearing a beeping sound, when I try to break it makes a harsh screeching sound and tugs the car a bit. It’s putting my safety at risk bc I drive for work and I can’t keep having this problem happen on the freeway. I’m afraid my brakes will fail and not break. Idk what the cause to this is, I’ve had two different mechanics take a look at this and no codes pop up. No warnings pop up either. This has been going on for almost 3 months. I can’t drive this vehicle with this problem and it’s the only one I rely on for work and my everyday needs. If you guys can please help me out or look into it I will be waiting for a response. Thank you
While driving normally on the highway I received the "Hybrid Safety Warning: Do Not Drive!" error. The engine began sputtering uncontrollably, the brakes weren't fully responsive and I lost power steering. Thankfully I was able to coast down the road and pull over. If this had happened in traffic I can't imagine an accident would not have happened. Not being able to brake safely or steering properly while your engine is sputtering out of control is terrifying and a MAJOR mistake in design and implementation.
I have a 2014 Hyundai Sonata, when I get in and press the brake pedal it is hard to push in and the car won't start till I try to pump the break pedal hard several times till it gives just a bit, then I can start the car up. I know there was a recall for the 2011 and 2012 cars, this report mimics the issue those cars have had a recall for. Once the car starts the brake pedal does work normally, till it sits and then it gets hard to push in again. I took the car to the dealer to be looked at and they wanted to keep it for a week before anyone would look at it, with $200 to start . I couldn't be without a car for that long so they didn't keep it.There were no warning lights and never have been. My fear is that the brakes will fail while driving..
My vehicle stopped on the side of the road in oncoming traffic and caused a back up because of my power brake system failing when it should have still been in good condition because I had just purchased my vehicle 7 months ago. The brake light came on made my car slow all the way down doesn’t go over 15 mph and has a skidding sound when braking and it happened again in the street away from home. And this has been seen in multiple vehicles such as the one I have.
While driving it suddenly showing error as “hybrid system warning, stop and do not drive” and “check brakes” then brakes are not working. I turn off the ignition and start car again, then no error.Went to a local mechanic to check codes he can not find anything. This is a serious issue to taken care off as if brakes fail on highway, we may cause an accident. Then I search in google and lot of discussions going around the same incident
The contact owned a 2014 Hyundai Sonata. The contact stated there was play in the steering wheel while driving at various speeds. The vehicle was taken to the dealer where an unknown repair was completed. Additionally, the contact stated that the vehicle made abnormal sounds while driving. The vehicle was taken to the dealer where it was diagnosed that there were metal shavings in the engine oil. The contact stated while driving 10 MPH, the steering wheel loosened up inadvertently and she lost control of the vehicle. The contact depressed the brake pedal but the vehicle failed to respond, causing the vehicle to crash into two occupied vehicles. The air bags deployed. The contact sustained a seat belt mark, and soreness on the neck and shoulders. The contact also sustained numbness in the right hand. The contact later sought medical assistance. The occupants of the other vehicle did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot, where it was awaiting to be totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 2,000.
From the time of my purchase of the car used in 2016 I noticed the the brake would sometimes make a squeaking sound if the brake pedal was depressed suddenly. In September of 2021 I noticed that a Brake Warning light would come on when starting the car. Sometimes the brake pedal would push to the floor as if there was no brake fluid pressure. I took the car to the Hyundai dealer and asked them to inspect and repair the problem. The problem was determined to be the ABS Pump along with the ABS Assembly. The units were replaced at a cost of $908.91. Later in June of 2022 the noise returned and the brake light again began to light. I didn't lose brakes but the light remained on whenever the vehicle was operating. I returned to the same dealer service shop and they inspected the problem and found DTC C1236. They checked pressure and it had 1054 Bar (needs to be 1000 Bar).The technician replaced the Hydraulic Electronic Control Unit and installed a Hybrid Noise Fix Kit. The cost for these repairs was $3351.15. I am aware of problems with other Hyundai model cars brakes. I hope that our car is safe to operate or park. The dealer confirmed the problems for both repair instances. I do not know if any other authorities have inspected this. I don't have the defective parts. The dealer service center retained them after both repairs.
April 2,2022 I took my car in for an oil change. Immediately after leaving the car smoked as if it was on fire. I was pulled over by Walls Mississippi police department because they thought the car was on fire. I contacted Hyundai. They have not done anything to fix this situation. I have not been able to drive the car since then. It needed oil a week after the oil change April 2,2022. It smokes very bad. It has lost power. The engine knocks. I had to get a rental car at the rate of $1000 for a 3 week rental. My car note is $578. The car was repossessed today because Hyundai would not fix the car so I could go to work and pay my car note. I have numerous emails and receipts. No one helped me at Hyundai. They are making us pay our carnotes. Pay rental fees out of pocket. They only reimburse you for your rental once your car goes into the shop. All Hyundai dealerships have a 2 month wait time before they will let you bring the car in,otherwise it will sit on the lot for 2 months. I have tried 5 times since 2021 until now to get the recalls done. Hyundai Mt. Mariah Memphis kept the car a week and asked me to come get it because they did not have all the parts to complete the recalls. Hyundai Olive Branch Mississippi stated they have a 2 to 3 month wait time as well. No one has loaner cars. I explained this to the claim person Julia at Hyundai and no one did anything to fix this.
3 months after purchasing this Vehicle from a notorious car company, I have noticed while driving on the Highway that a hybrid system warning message has popped on my dash board with the check brakes light blinking and beeping. The car then started slowing down with the brakes not functioning anymore. The car is only usable again after you shut it off, wait for few minutes and turn it back on. After several investigations by a Hyundai dealer, it turns out the defective part is a Hybrid Power Unit of HPU.
The first time this happened I had just parked in front of my house and put the car into Park when I heard a chiming sound coming from the car, and the message Check Brake followed by Hybrid System Warning! Safely Stop and Do Not Drive on the dashboard. I did not drive the car for severals after this. After that, I started the car with no issues and was able to drive it with no issues but 4 days later I got the same message while out driving, I stepped on the brake and heard a grinding noise and the brake pedal went all the way to the floor. I pulled over, stop the engine, turned off the ignition, waited a couple of minutes afterwhich the car started with no issue and I was able to drive home. Today I took it to Hyundai garage for the service dept to take a look at it. I am waiting to hear back.
I was driving in a school zone going 10 MPH and a warning flashed saying "Check Brake" then "Hybrid System Warning! Safely stop and do not drive" The brakes then locked up and the steering wheel became very stiff. I was able to pull over and turn the car off. I turned it back on and the warning was gone. However, the issue continued a couple weeks later and would not reset to a drivable condition, this prompted my husband to take the vehicle to Sterling Acura of Austin to be maintenance. The Power Brake Booster was replaced but the warning still appears sporadically, just long enough to read and then turns off.
Brake light illuminated & brake pedal travelled farther down affecting stopping of vehicle. ABS hydraulic control unit is leaking brake fluid. Repair shop confirmed leak.
While driving the Warning in my dash appeared Check Brake Hybrid System Warning safely stop and do not drive. The front brakes sounded like they were rubbing against my tire. I stopped the car. Pushed emergency brake off and on (I’ve never had to use this before) turned car back on and it stopped. I’m worried it will happen again.
went to start my car-ignition locked,brakes are locked along with steering wheel.having a tow company to get my car to auto mechanic to figure out the problem.Worked fine day before-has been parked in driveway for about 13 hours prior,-no messages appeared -this is the first time ever happened.
What seems to be random and without provocation, the car will sound a beeping alarm that only sounds on the interior, it will deactivate the accelerator (basically puts the car in neutral), and will display a warning message that reads "hybrid system warning! Safely stop and do not drive. Check brake". No matter what speed the car is traveling at, it can undergo this problem. If brakes are applied during this issue, it will sound as if the brakes are grinding and are not functioning properly. The issue can only be resolved by putting the vehicle in park, turning off the vehicle, and restarting it. If this is done, the car is back to 'normal' function. It has certainly been a safety hazard as it has done it multiple times in bumper to bumper traffic while traveling at higher rates of speed, and the car stalls out in the middle of the freeway. The hyundai service department has found no issue after running diagnostics, and says there is nothing that can be done to remedy the issue overall. I would estimate this exact issue has occurred approximately 20 times, periodically, over the last 6 months.
Tl* the contact owns a 2014 hyundai sonata. The contact stated that while driving at approximately 15 MPH, the vehicle would not immediately stop when pressing the brake pedal and the engine began to loose automotive power. Moments later smoke and flames were present coming from under the hood of the vehicle. Water was used to extinguish the flames. The cause of the failure was not determined. The local dealer (five star hyundai 650 russell pkwy, warner robins, ga 31088) was notified of the failure. The manufacturer was not yet contacted. The failure mileage was unknown. Invalid VIN.
I sent you an email regarding the problem. You want additional information. But didn't say what addition information. Bottom line is I had brakes put on in may 2020 on my 2014 hyundai, they didn't feel rit., took car back, test ride, seemed ok. These brakes were manufactured by wagner brakes.; .for a few weeks when I pressed on brakes there was a squeal, while car was moving, and lately sounded like steel on steel. While care was moving took car back to jtires plus, brakes were defective, they replaced them with duralast gold brakes. I'd like to know if there have been other complaints against wagner brakes, and I'd like a full investigation of these brakes. The other issue is the recall on my 2014 sonata power train/gear shift; campaign # 123. This was completed in 2017; however, some months ago once the gear shift was in part with motor off, and I turned on the motor the shift would not move from the park position. I had to work with it a while; sometimes after a while I would put the key. Next to the shift compartment and I could shift the gear. I'd like to know if you have received any other complaints about the shift gear and how to have a second recall on campaign 123. The other problem is sometimes when I put on the e brake, it seems like the car would take too long to come to a complete stop. The other day after being parked, I turned on the engine, put the gear in reverse, but it continued to go forward. I had to turn the engine off and restart it and then put it in reverse before it reversed. I'd like to know if you've received complaints like this and I am requesting that my car be tested for the aforementioned problems free of charge due to all of the recalls hyundai has had in the past. In all of the situations above the car was on city streets, with the exception of the reversing, I was parked in a fast food parking lot.
While driving my sonata an error appeared on my dashboard stating 'hybrid system warning! Safely stop and do not drive. Check brakes." when this occurs the gas pedal goes to the floor and the brakes grinds my tires. U can hear a loud chiming like sound coming from the car. I'm reading this issue with a number of sonata hybrid.
I just had an oil change no more than 1500 miles ago and I have no oil in my engine. It just disappears. And it constantly makes a knocking noise that hyundai is unable to fix. Also I had my brakes changed and when I come to a sudden stop, the brakes lock up and make a loud thud noise.
As I was driving on the highway at 75 miles an hour in severe traffic car started to make noise and blink check brake. Then it started to slow down to around 10 miles an hour and new message was hybrid system warning do not drive. If I was not on the end lane I would have been in an accident. My kids and partner are traumatized. Very dangerous design needs to be looked at.
Driving in light rain on normal pavement st louis county. Approached stop sign at end of steep hill. Applied brakes lightly and well in advance but car was not stopping. Realized that engine had stopped so nothing was working. Car began shaking violently as if brakes were trying to grab. Finally came to a stop in the middle of intersection - fortunately nobody was in front of us are attempting to cross intersection in other direction. Car was completely dead. Tried to restart but nothing. Had to move car so tried to start again - starter did not crank at all, but suddenly engine was running as if it had never stopped and all power was restored. Drove immediately to dealer thinking it was something to do with engine recall. Was able to get to the dealership about 5 miles away with no incident. After 3 days of being at dealer we were told that something in the brake fluid "module" had broken lose and brake fluid leaked into wire harness causing extreme corrosion. They believe the engine never actually stopped running, but rather the electrical signal was momentarily interrupted due to the corrosion. It was going to be a $5000 fix. We did not have car repaired. Dealership said they would send it to auction. This car must to be pulled off the road as it is a hazard to anyone who purchases it, even "as is". Reported to consumer affairs at hyundai on 11/6/19. Spoke to a representative 11/14/19 and was told car would be taken out of service. I am reporting here to insure that it is indeed taken out of service. We could have been killed or seriously injured. Wife drives about 35 miles per day and it could have easily happened while she was driving to work.
The low tire pressure came on, so I went home told my husband about the tire we was on our way to putting air in the tire. I went to push on the brake to start the car and noticed the brake pedal was hard(stiff), I went to pull off and really noticed that I was not able to push on the brake pedal to stop the car. I have taken the car to the shop to see what is wrong with it
I purchased a car from toyota of hollywood in march of 2019. At the time of purchase the dealer kept vehicle for 1 day to make service repairs to the brakes. I brang vehicle back to the dealership in april of 2019 because of noises being heard from car ( brake noises, rocky noises, water rushing forward) but was told by service manager that noises were normal. I brang vehicle back to dealership in august of 2019 at 8am because of additional noises being heard from car (explained to employee) but was told to make an appointment. I called and made an appointment for the same morning at 9am. Car was diagnosed with multiple issues ( brakes, rotors, axle). Management (ray and michael ) made the decision to hold my car without consent due to safety issues. It has been held without my consent since friday, august 30th 2019. Bid patrol was called by managers because they did not want to speak with me or release my vehicle and asked the patrol that I leave premises without my car. I have made multiple attempts to contact the dealership by phone, email and an in person visit( with police escort) but have been unsuccessful in obtaining my vehicle. Visited dealership on monday, september 2nd with a police escort and was not allowed on premises. Manager would not speak to me, would not release vehicle and requested I contact service manager michael. The service manager did not respond to any of my calls, voicemails or emails throughout the week. On friday,september 6th 2019 I made another in person visit( with police escort because managers did not want me on premises) and managers did not want to speak with me. An employee was sent in place of manager to speak with me and I was able to obtain my vehicle but none of the safety issues were fixed( brakes, rotors, axle). I was given documents I did not want to sign but signed only to get my vehicle released to me.
2014 hyundai sonata was dropped off to nearby hyundai dealership for scheduled recall appointment campaigns 180, 953, 160, 162, and 946 on 04/24/2019. Dealership communicated to me all recall inspections were made, and no further repairs or replacements to the car was needed at approximately 11:30am on 04/24/2019. Car was then picked up through the sales department at my earliest convenience on 04/25/2019 at approximately 7:00pm. After driving 9 miles on a 55mph street, my car lost immediate acceleration/power causing the speed to reduce without warning, and without brake lights activated (witness to this is the individual who drove me to the dealership to pick up the car, and was currently driving behind me at the time of the incident). After immediate loss of acceleration/power (the car was moving at 55mph), the check engine light began blinking. The car was immediately moved off the road, and a burning smell was detected after removing myself from the vehicle. As the service department was unavailable, the sales department from who gave me my car we're unable to properly assist me with receiving a tow back to the dealership, and provide me with a loaner car for the cars inability to be driven. At approximately 8:50pm, a tow arrived to take the vehicle back to hyundai's dealership in which the recall inspections and campaigns were performed. Dealership approved a rental for the following day, yet unavailable/unable to be approved until the service department re-opened. Currently, the dealership has me in a rental car through enterprise, covering the cost except for $1.00 a day (which is to be paid by me). More so, as this is not my car, an additional coverage charge of $9.00 per day was required to insure me coverage in the event the rental is involved in an unexpected accident. As of 04/28/2019, I am waiting to hear an update from the dealership about my car.
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