2017 Hyundai Sonata locks problems

Filed Aug 13, 2024 · Locks · 88,180 miles · CA

The contact owns a 2017 Hyundai Sonata. The contact stated that while the vehicle was parked, the passenger's side rear door latch failed to unlock as needed. The contact stated that the passenger's side rear door latch failed to unlock from the inside or the outside. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 88,180.

Filed Mar 6, 2023 · Locks · MD

I was headed to pick up the kids to take them to practice, but when they went to open the trunk to put their sports gear in it, it was "stuck". It had worked the previous night so I was very confused. After several tries, we finally got it to open and shut. We then went to the park to kill time and I went to open the trunk again, it wouldn't open. We tried everything, and after 30 minutes, it decided to open. However, it then would not shut. We couldn't leave the park with it open so had to have help come and strap it closed. The kids missed their practices and I was alone in a parking lot with two kids until help could arrive.

Filed Mar 5, 2023 · Locks · TX

Trunk latch will not release by using electronic release button on drivers side interior compartment, manual release button located on trunk, nor manually using key on trunk key slot.

Filed Apr 5, 2022 · Locks · WA

The contact owns a 2017 Hyundai Sonata. The contact received notification of the federal safety agency Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Jan 3, 2022 · Locks · NY

The contact owns a 2017 Hyundai Sonata. The contact received notification of the federal safety agency Campaign Number: 21V619000 (Latches/Locks/Linkages). The contact took the vehicle to the local dealer and was informed that due to a previous accident repair, the trunk latch was not aligned which was the cause of the mechanic not being able to complete the recall repair. The manufacturer had not been made aware of the issue. Parts distribution disconnect.

Filed Dec 15, 2021 · Locks · FL

The contact owns a 2017 Hyundai Sonata. The contact received notification of the federal safety agency Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that on one occasion the trunk failed to open. The failure mileage was unknown. Parts distribution disconnect. Vehicle has been repaired.

Filed Nov 17, 2021 · Locks · 61,000 miles · FL

The contact owns a 2017 Hyundai Sonata. The contact stated that the trunk failed to open with the key fob or while depressing the trunk release button inside the vehicle. The dealer was notified of the failure and advised the contact to take the vehicle to their location to be repaired under warranty. The vehicle was taken to the dealer who advised the contact that she would be responsible for the cost of the diagnostic test and the repair because the vehicle was out of warranty. The contact received a recall for the federal safety agency Campaign Number: 21V619000 (Latches/Locks/Linkages). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 61,000.

Filed Oct 21, 2021 · Locks · 19,717 miles · UT

The contact owns a 2017 Hyundai Sonata. The contact stated that the trunk failed to open without warning. The contact received notification of the federal safety agency Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed contact about repairs and reimbursement. The vehicle was taken to an independent mechanic who repaired the rear latch assembly and rear latch. The failure mileage was 19,717. Parts distribution disconnect.

Filed Oct 14, 2021 · Locks · VA

My trunk latch malfunctioned and my trunk will no longer close. I brought my vehicle to the Hyundai dealership and they advised me the latch has indeed failed there was nothing they could do to fix it, as the recall is still marked "incomplete" and they have no parts to fix the trunk latch. I am unable to drive my car with the trunk open, as it makes me unable to see out of the back window.

Filed Oct 13, 2021 · Locks · 74,000 miles · CA

The contact owns a 2017 Hyundai Sonata. The contact received notification of the federal safety agency Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the trunk latch was fractured. The failure first occurred when the trunk would not open and the contact had to force it open. The trunk latch then fractured, and the trunk would not close on its own. The contact had to tie down the trunk door for it to close. The dealer was made aware of the recall but informed the contact that parts were not yet available. The manufacturer was made aware of the failure and informed the contact that parts were not available and to take the vehicle to a dealer. The failure mileage was approximately 74,000. Parts distribution disconnect.