The contact owns a 2025 Hyundai Tucson. The contact stated that the vehicle was included in the federal safety agency Campaign Numbers: 26V400000 (Electrical System) and 26V316000 (Forward Collision Avoidance); however, approximately 15 minutes after the software updates were completed, the lane keep assist failed intermittently, causing the vehicle to veer out of the intended lane. No warning lights illuminated. The vehicle was returned to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 9,419.
2025 Hyundai Tucson Hybrid: lane keeping assist jerks the wheel
10 of the 156 complaints about the 2025 Hyundai Tucson Hybrid describe lane keeping assist jerks the wheel.
- owner complaints
- 10
- of this car's complaints
- 6%
- recalls
- 1
Lane keeping assist jerks the wheel by model year
- 20262
- 202510
- 20241
What owners say
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving approximately 40 MPH and attempting to accelerate, the lane assist suddenly steered the vehicle to the right while the road was curving to the left. The contact manually steered the vehicle to avoid a crash. The contact learned that the lane assist feature only activated while driving between 40 and 120 MPH; however, while accelerating and decelerating due to winding roads, the Lane Assist System failed to properly communicate and direct the vehicle, which the contact associated with the failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle had been previously reprogrammed by the manufacturer. The manufacturer was not made aware of the issue. The failure mileage was 8,500.
Previously reported issues to dealership about issues with instrument cluster going black and had it brought in for recalled software updates. Received paperwork stating completion of Campaign 302 and 304 on July 18th, 2026. While driving on the interstate on August 13, 2026 I had the cruise control, lane assist, and steering assist active. The instrument cluster went completely black and at the same time I experienced unusual steering behavior which led to me going into the next lane and hitting another vehicle.
I have a eye condition called Strabismus/ lazy eye that I've had for most of my life. I've learned to live with it quite well. According to the American Academy of Ophthalmology, roughly 4% of the U.S. adult population has Strabismus.. My previous vehicle (Genesis G70) had the Lane Keep feature that I used all the time. Now when I drive my new 2025 Hyundai Tucson Hybred on the highway with cruise control, I can't use "Lane Keep Assist" (on the steering wheel) because within a few seconds it will give WARNING-EYES ON THE ROAD, BOTH HANDS ON THE WHEEL then go into emergency stop while I am staring straight ahead and have both hands on the wheel. - - Also, if I am driving on a Interstate highway, the Lane Keep Assist comes on automatically as soon as I engage Cruise control, I have to turn off Lane Keep or within a few seconds, the emergency shutdown begins. I have to turn it off every time I re-engage Cruise control. The first time this happened I was driving in heavy traffic on I-20 outside of [XXX]. I had to maneuver thru 2 lanes of traffic before the vehicle completely stopped. I continued on without cruise control until I arrived home. After several tests it was decided that it was my eyes. I had the Hyundai service investigate but had no fix for the issue. The Lane Keep feature was always on in my 2019 Genesis G70 which was a nice feature and now with my new Tucson, I can't use it. I'm going backward with my safety features on vehicles. There must be some way to modify this to accommodate my condition and get back to the level of vehicle safety that I once had without trading down to a older vehicle. - - Hyundai case file XXX. All updates have been completed. - - STOP/CANCEL THE IN-CAB CAMERA MANDATE UNTIL ALL THE BUGS ARE FIXED - - INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have had this occur in my Hyundai and a 2026 Santa Fe lower trim model that is not hybrid. The forward attention monitor repeats that I am not looking at the road. I have a condition where my eyes have been filling with tears. I am usually able to stop it by moving my head or looking down at the camera. (which takes my eyes off the road) Many times it enters into advanced warning and twice the car started to come to a stop in lane on the interstate highway. I feel this newer attention system is too sensitive. I did not have this issue with my 2022 Hyundai Tucson. I feel the sudden braking on the interstate will lead to an accident. It happens less frequently if I turn off the cruise control, lane departure warning and lane keeping assist. I have had the vehicle at the dealer twice for recalls. I asked them to check the forward attention system and they report it is working fine. The fact that it happened in a second Hyundai and a different model leads me to think it is not just my car.
The Forward Attention Monitor (or Driver Attention Monitor/Warning...or something similarly named) that monitors the driver's eyes to insure he/she is looking forward at all times) is overly sensitive and shuts off the adaptive cruise control and lane keeping systems. While it does this, there is a beeping, and a text display on the dash that requires reading, it is probably a sentence long, further distracting the driver from looking at the road....This potentially would cause a following vehicle, or a vehicle in an adjacent lane to make a defensive maneuver, or to have to brake abruptly, as one example...basically NOT SAFE) Adjusting the steering column to a safe driving position for me (the eye sensor is located on top of the steering column) also caused this system to turn off the cruise control and lane keeping systems constantly, causing me to have to raise it to an uncomfortable driving position. Also, related to this, the HVAC controls have very dim indicator lights to let the the driver know the fan speed or status of the A/C, making it very hard for the driver to see it and make quick changes before the STUPID eye sensor (Forward Attention Monitor or Driver Attention Monitor) cuts off the other safety features. I wear NON polarized sunglasses to be able drive safely in the very bright Arizona sun, and to see the HUD which is impossible to read if wearing polarized sunglasses. I have worn sunglasses while driving for over 50 years. This 2025 Hyundai Tucson Limited Hybrid is the first car that has this very overly sensitive driver attention warning system and IF it is not adjusted quickly will cause me to sell this otherwise excellent vehicle at a great financial loss. My hope is that it can be adjusted with a software update or physical parts update, before this causes an very unfortunate vehicle accident. It makes driving this vehicle extremely unsafe. I have asked the dealer more than once about this and they say there is no current fix. thank yo
The Heads Up Display and Digital Instrument Panel suddenly go blank as if switched off resulting in no speedometer, tachometer, malfunction indicator lamps, temperature gauge, TPMS, and integrated ADAS components including lane keeping, blind spot monitoring, adaptive cruise control, 360 camera functionality. These failures are intermittent and can last for seconds or minutes while operating the vehicle. Onset seems to be related to ambient temperatures, routine ride disturbances, acceleration and deceleration activities in the normal course of vehicle operation. The issue has been a topic of discussion on several online owners forums. Owners report that Hyundai dealers have attempted to resolve this issue unsuccessfully with harness replacement, pin and connector retensioning efforts, and display replacement.
I purchased a new 2025 Tucson Limited Hybrid model. I owned it for five days when the dash display went blank, leaving me without any speedometer, warning indicators, or safety features, such as lane departure warnings. There is a manufacturers bulletin on this defect. Took it back to the dealer, and they tried to sort it out. They kept the car for a week and indicated that it was fixed. I picked up the car, and in 2 blocks it did the same thing. Car is now back at the dealer. I believe this is a significant safety concern, as all safety features should be visible, especially the speedometer.
Not sure what failed. At around 8:30 am on a sunny clear day the driver was maneuvering slowly up a ramp between first and second floors of a parking garage at the college campus where the driver works. Driver paused the vehicle and slowly turned to the right to park in an open spot about halfway up the ramp. There was a large concrete pillar to the right of the parking spot and a low steel cable wall at the end of the parking space along the inner structure of the garage. While turning into the space, the driver described suddenly feeling "a loss of control of the vehicle" wherein it "felt like it was in neutral and wouldn't stop". The car hit the wall with extreme force, enough for resulting in minor injuries, damaging the frond end and a total loss to the vehicle. The force was enough to rebound the car back approximately 30 feet from the wall after impact. No help or warnings from the collision detection mechanisms was apparent. In a single prior time during the tenure of ownership (approximately 6 months) the collision detection system had intervened and manually stopped the vehicle on its own due to a car that had erroneously driven in front of the vehicle too closely. The car's lane assist successfully kept itself in lanes on most occasions. Several software related notices on the car dash had been reported during the tenure of ownership and in no case was the dealership able to figure out what was wrong in any of the scenarios, one of the software notices on the dash did end up just "going away" after some time.
Forward attention warning is a system with a camera on the top of the steering wheel column that is supposed to check if the driver is looking forward when assisted driving like lane keeping is active during cruise control. This system does not work with sunglasses. Wearing sunglasses to drive on a sunny day is a normal activity. If this system can not see your eyes then it assumes you are not looking forward and will try to shut off driver assistance like lane keeping and then goes another step with a threat to shut down the car no matter where the car is or how fast the car is going. I was going 70 down a highway and I get the forward attention warning and before I can do anything to convince the system I was looking ahead I got the warning that car was about to be shut down. This is the second day in a new car so I was lucky to think to turn off cruise control, but it was a scary incident that could have gone bad quickly. This is not a safe system and and needs to be able to be turned off without disabling the driver assistance features.
Related recalls
Forward collision avoidance: automatic emergency braking
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
- Risk
- Unexpected braking increases the risk of a crash.
- Remedy
- Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on May 20, 2026.
Recall number 26V316000 · Recall details
Questions about the 2025 Hyundai Tucson Hybrid lane assist
Is lane keeping assist jerks the wheel a common problem on the 2025 Hyundai Tucson Hybrid?
10 of 156 owner complaints about the 2025 Hyundai Tucson Hybrid (6%) mention lane keeping assist jerks the wheel. The model year with the most reports is 2025.
Is there a recall or service bulletin for this on the 2025 Hyundai Tucson Hybrid?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2025 Hyundai Tucson Hybrid
Adaptive cruise 32Screen failure 20Collision warning 12Warning lights 12Backup camera 8Check engine light 6
VIN decoder
See the problems and recalls for an exact car
Buying a used 2025 Hyundai Tucson Hybrid?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history