I am reporting a major safety hazard on my 2025 Hyundai Tucson Hybrid Limited. The car has a bad wiring connection behind the dashboard that causes the screens to black out and critical safety systems to fail. I have taken it to the dealer 5 times, but they haven't fixed the hardware issue. Over the last week, the problem got much worse. On Monday, November 2, 2026, the main navigation screen went completely black while driving. Then, on Thursday, November 5, 2026, as soon as I started the car and before I even began driving, the computer network crashed. My dashboard immediately showed a "Check Driver Assistance" warning, and the ABS (Anti-lock Braking System) light, traction control light, and master warning triangle all turned on at the same time. All of my automatic safety brakes and cameras shut off completely right at startup. Driving a brand-new car where the speedometer goes black and the emergency brakes turn off is terrifying and life-threatening. The dealer is refusing to replace the bad wiring harness.
Hyundai Tucson Hybrid screen failure problems
22 of the 392 owner complaints about the Hyundai Tucson Hybrid describe screen or infotainment failure, most of them for the 2025 model year.
- owner complaints
- 22
- worst model year
- 2025
By model year
- 202520
- 20222
Often reported together
Adaptive cruise 7Lane assist 2Backup camera 2Warning lights 1Jerking 1Collision warning 1Check engine light 1
What owners say
Display cluster recurring issue even after repair and software update. All warning lights on while at highway speed. Initial event in July 2025 - repair done. Coincidental with recall notice related to cluster display. Blank screen/cluster display while driving on July 30, 2026 - with eventual repair within same week. But, in October 2026 - all warning lights re-appeared intermittently from just flashing to steady display of at least 2 mins. Service date (third of same issue- excluding during regular maintenance where recall update done) already scheduled 10/26/26 at dealership.
Electronic display keeps rebooting while driving. Today dashboard info (speedometer, tach, gas level, etc.) totally blacked out for a 25 mile trip. Couldn't tell how the speed, how much gas left, etc. Vehicle has been serviced twice for this, most recently 6/30/2026. Software upgrade did not fix.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
The contact owns a 2025 Hyundai Tucson. The contact stated that while starting vehicle, the instrument panel displayed a blank screen. The contact received notification of NTHSA Campaign Number: 26V400000 (Electrical System); and associated the failure with the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 12,000.
Vehicle: 2025 Hyundai Tucson Hybrid | Purchase Date: 10/2025 | Mileage: ~2,800 | FAILURES: On 5/11/2026, the AEB warning light (FCA system) activated without cause while parked. On 5/13/2026, the left side instrument cluster went completely dark and was unresponsive. Multiple reboots failed to restore it. Infotainment (right side) rebooted; instrument cluster did not. Vehicle brought to Hyundai of Las Vegas on 5/15/2026. RECALL CONNECTION: This is consistent with Recall 26V047000 (Hyundai #293), issued 1/26/2026, for 2025 Tucson instrument panel failure violating FMVSS No. 101. My VIN is not in the database. I request VIN inclusion review as my experience is identical. The OTA/dealer software update was never applied prior to this failure. SAFETY RISK: Loss of instrument cluster eliminated ability to monitor speed, fuel, and warnings while driving. Unprompted AEB activation raises concern about FCA reliability — risks unexpected braking to cause potential crash or failure to engage. Consistent with FCA recall issued 5/16/2026 for my vehicle. DEALER: Hyundai of Las Vegas confirmed and repaired under warranty, described to me only as a hard reset. Diagnostic was not indicated on my report. Service advised me that recurrence is likely. Note: FCA recall issued 5/16/2026 was not addressed during this visit. Second appointment required. the federal safety agency: 26V047000 | Hyundai Recall: #293 | Case: 42767545
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
- Risk
- An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
- Remedy
- The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 22, 2026. Owners may contact Hyundai's customer service at 855‑371‑9460. Hyundai's number for this recall is 304. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on June 25, 2026.
Recall number 26V400000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV), 2026 IONIQ 5, Santa Cruz, Kona, Palisade, Palisade Hybrid, Santa Fe, Santa Fe Hybrid, Sonata, Sonata Hybrid, and Tucson vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
- Risk
- An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
- Remedy
- The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 24, 2026. Owners may contact Hyundai's customer service at 855‑371‑9460. Hyundai's number for this recall is 293. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on January 28, 2026.
Recall number 26V047000 · Recall details
Questions about the Hyundai Tucson Hybrid screen failure
Which Hyundai Tucson Hybrid years have screen or infotainment failure problems?
The model years with the most reports are 2025 (20 complaints) and 2022 (2 complaints).
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