Rear passenger door would not open after door is locked from inside the vehicle or outside the vehicle. Was stuck in the vehicle. Had to crawl out via other side door. Due to my size this would be a great hazard in an emergency exit situation. Have not take it to the dealer police or insurance but internet search leads to a faulty actuator. No warnings.
2016 Hyundai Tucson body complaints
Page 3 of 9: complaints 41 to 70 of 227, newest first, as owners wrote them.
In the last 2 years, 3 of our 4 doors locks have failed to open the door from inside and outside. The dealer has made me bring it in to prove its broken. This is a saftey issue, now my driver's door is not working from outside and they want me to bring it it BEFORE ordering and waiting on parts. I am 70 years old and cannot climb over seats to get out. Someone is going to get trapped, and I hope it's not me. This should be a recall as they know they are failing but are waiting till it does to fix it. Any help in this would be appreciated. Thank you for your help.
Driver's side door will not open from outside even when vehicle is unlocked. It will not open with the key in the door either. I had no warning that this was going to occur, I left work at 9pm and my door would not open. Thankfully, my other 3 doors are still in working order but what happens if those fail as well? My car has 104k miles but I have only had it for 5 years and this is a part that should not fail in that time span. I have not yet taken the car to the dealer for this issue as I know the car is out of warranty and I will have to cover the cost of repair, but I believe it should be a recall with the amount of people who have posted online about having the same issue on their Hyundai Tucsons.
-Driver side and passenger side back doors do not open from the inside or outside. They just stopped opening one day, months apart. Nothing hit them or could have caused a jam. It is available for inspection upon request. -The doors don’t open, and I could not get my dog or child from out of the backseat. -This is a recurring problem based on what I have read online. The issue has been confirmed by a mechanic. -The doors were inspected by Caliber Collision and I got a quote from them. -There were no lights or warnings to inform me this was going to happen and still none now that it has happened. -
The passenger read doors lock up and become unoperable. So the doors cannot be opened from the outside or the inside. This creates a massive potentially tragic situation. If your children or a senior is in the back seat and a fire or an accident occurs they will not be able to leave the car from the rear doors. Let me make this very clear. The doors jam up and will NOT open from the inside or outside no matter what the lock position is in. Also, I see evidence online of this happening to a number of people. Hyundai did not issue a recall, but the indicated that they would fix it under "extended" warranty but when i brought it in (the door was frozen shut) they said this was something else and proceeded to charge me about $500 for the repair; $250 for the part and the same for the labor. This is a common problem and because of the seriousness involving injury and potential death this should have been recalled. How frightening is it to be locked in your car after an accident or fire?
The back passenger door will not open regardless of the lock/unlock function. It is the main door that my children use to get in/out of the car for school, etc. I reported this to hyundai and they just said they think it is a latch defect. No attempt to repair.
When doors are unlocked, driver door outside handle will not open the door. It can be opened from the inside. No safety concern currently. Problem was reproducible by dealer technician and he stated he has a similar issue and showed me to hit below the handle with my fist. This is not a fix! When we took our Tucson for a warranty issue regarding the engine, we notified the technician of the problem and they failed to address the issue. This issue happened out of number-to-bumper warranty. I have read many forum articles by many owners that Hyundai will charge between &100 and $200 to diagnose the problem before fixing them charge for the component and labor to fix the issue. No warnings have appeared regarding the problem.
Passenger rear doors fail to un-lock completely , so unable to open using outside handles and inside handles. Passenger rear door completely unusable , drivers side rear door works 50% of the time after several pulls on door handles. Will not fully unlock with any switches or key fob. Safety risk in case of accident with children in the back seats.
Engine failure while going 70mph on the highway - huge safety issue! Spark plugs totally covered in oil and the engine has major known oil consumption issues. Also 3 of our 4 door actuators broke - huge safety issues as we have kids in our back seats in car seats. This form doesn't have enough room for the letter I have composed about the specifics of the situations. Hyundai has known issues with their engines and some are under recall. We were told ours is not under recall and they will not fix it or help at all to fix it even though many of their engines have/had the same issues as ours and those engines are under recall.
Driver-side rear door fails to open from the inside or the outside. Currently, the passenger seated on that side of the vehicle has to enter and exit the vehicle using the door on the opposite side, which can easily be a safety issue. Thankfully, we have not been in an emergency incident or car accident where someone has had to use that door to get out of the car in a hurry. The failure to unlock the door and open seems to stem from an actuator mechanism that is faulty. (The same issue/complaint has been mentioned by other owners, including failure of more than one door latch, e.g. https://www.hyundai-forums.com/threads/help-16-tucson-limited-intermittent-door-unlock-fob-issue.690557/#post-6162832; https://www.carproblemzoo.com/hyundai/tucson/door-latch-problems.php, ) I contacted the local Hyundai dealer about this issue and was only able to get an appointment two months out (which will be tomorrow)! I will have more details regarding the repair associated with this issue after my appointment. But it seems like this should be a safety related recall given the potential danger of being trapped in a vehicle in the event of an emergency or an accident.
On Oct. 14, 2022 I had to take my car in to repair/replace front passenger side window regulator. The window no longer would go up and down. $807.51. Yesterday, Oct. 20 my driver's side front window failed. Another $807 repair. I am a senior citizen (woman) on a fixed income also experiencing recent Ian hurricane damage and repairs. Am I to expect the rest of the windows to fail? Do I have some recourse with Hyundai?
Rear passenger side door will not unlock/open. Cannot be unlocked by any switch. From info I have been able to find this could be a very dangerous situation. I have not been to the dealer or contacted the manufactuer. No warning lights or alarms have been activated by the vehicle.o6/
Rear right door stopped opening from inside and outside just over a month ago. Two weeks ago front passenger door started to not be able to be opened. To not be able to safely exit a vehicle is a tremendous safety concern....in an accident , in another emergency situation, if vehicle caught fire, etc. Which door will not be operable next? How can my elderly, disabled family member safely ride in this vehicle and get safely out? Will I need to drive to a fire department to get doors cut open? (this actually is my go-to safety plan at this point) We took to our Auto repair, they also could not open these doors. There are no dash warnings of doors being compromised. The vehicle was not in any accident incident. Internet searching reveals this to be a widespread problem with the Hyundai vehicles
Passenger rear door will not open from inside or outside. no damage or accident has occurred. door just quit opening.
Rear passenger door will not open from inside or outside when clearly unlocked. Safety concern if must exit vehicle quickly in case of emergency.
The drivers side door almost never opens on the first try, I usually have to pull the handle twice. Recently the passenger side back door will not open from the inside or outside, despite being unlocked. This is a huge safety concern if I were in an accident and could not open this door. I have seen DOZENS of other reports of people having this same issue and a recall should be issued immediately to fix this potential life threatening and dangerous issue.
I've had this used hyundai for 6 months, had to replace drivers door panel ( windows not going up and down) Stopped working. Now drivers back door window will not go up or down. Right side back door will not open anymore. On utube people by the 18k are complaining about these same issues. What next? It's like the body is falling apart.
The passenger front door Will not open from the outside once locked. It must be open from inside the car. This would be a safety concern if there was an accident and people were trying to get into the passenger side car. It seems from research that this is a known issue from Hyundai
Passenger side door failing to unlock fully, not openable from the outside under many circumstances. This seems to be a common problem with the 2016 Hyundai Tucson. Hyundai needs to issue a recall for this safety issue.
First the passenger side rear door would not unlock or open; was repaired for a very high amount and I was told it wasn't covered; now the same thing with the driver's side rear door; online forums show this as a very common problem with Hyundai Tucson 2016. This is a safety issue - door cannot be used to exit the vehicle from the inside or outside at the malfunctioning (non-functioning) door.
My third door has stopped opening from the outside. This is a known issue to Hyundai about these cars and it is a safety issue.
Neither of the backdoors of the car will open from the inside or the outside. The first failure was the driver side backdoor which will not open even with force. Several months later the passenger side rear door is experiencing the same issue. I spoke with the local Hyundai dealership who confirmed that it is a well known issue, but they have been less than helpful with getting it repaired. They take my contact info and say someone will call me but they never do, when I call or go to the dealership in person the one guy who can help get the repair underway is never available, and they will not give me his direct contact info. This is a serious safety risk because there is no way to get to my children from either of the backdoors if there was an emergency, they have to be accessed and pulled over the center console to be removed from the car at all. Given the incredibly persistent issues with these latches failing in the Tucson, there is also no way to know when any of the other latches may fail and make it impossible to quickly escape the car.
Latch failure of all 4 doors, passenger side door in 2018, passenger rear door 2018 and again now (2021), driver door 2019, driver rear door 2019. The door latch fails and at first won’t open from the inside. After a few days or weeks, door will not open from outside or inside. This costs over $450 (labor not included) and is a HUGE safety concern! This should not happen in a 5 year old car, especially to ALL 4 DOORS, and one of the doors twice!
Rear passenger door when unlocked will not open. I can open the door when unlocked by banging on door just below the outside door handle.
Rear door does not open. Can't be opened from the inside or outside. Apparently, similar problems from this model from other owners. Affects all doors.
Our rear driver side door does not open from both inside and outside. I have seen that this is an extremely common issue with other Hyundai owners. I have three small children. This is extremely dangerous if there was ever an emergency situation, to have small children trapped back seats, unable to open the doors. I have read that other doors eventually fail too, which just compounds the extreme danger that this poses if an emergency comes up and one has to evacuate the vehicle. The issue seems to always be the door latch and cable not catching, so there is a consistency in what other people are experiencing. Please consider this an extreme safety issue and issue a recall.
The rear driver's side door of my door suddenly stopped working. When I was trying to get my baby out of the car, neither my husband nor myself could get to her. We couldn't open her door with the exterior door handle (even after multiple attempts to unlock the car) or the interior door handle. If we find ourselves in an emergency situation, we would not be able to safely and efficiently evacuate our child and other passengers. While it has not been inspected, it is available for inspection upon request. There were and still are no warning lamps, messages, or other symptoms of the problem prior to the failure. Additionally, this seems like a common issue for the Hyundai Tucson as there are many people online talking about this very same issue, with some people unable to open either of their doors.
Rear passenger door will not open from inside or outside despite being unlocked. Previously it could be opened after pulling handle several times, now it will not open at all despite being unlocked. I have small children in the back seat in car seats and would not be able to get them out through that door in an emergency. The front driver's door also requires pulling the handle several times in order to open it.
The lock actuator on the driver's side door failed. The door cannot be opened, even when the car is unlocked. This creates a hazard if one is required to exit the vehicle in an emergency. There have been numerous owners reporting the same issue on different door in the 2016 Tucson.
Both front doors no longer open from outside. Started off as intermittent and has gotten progressively worse sometimes I cant get them to open from inside either. This is a huge safety problem.
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