Tl* the contact owns a 2016 hyundai tucson. While applying the accelerator pedal, the vehicle failed to accelerate from a stop. The vehicle would also automatically shift into neutral without warning. The contact would have to depress the brake pedal for at least five seconds and then depress the accelerator pedal to move the vehicle. The contact stated that the vehicle was first taken to earnhardt hyundai (10401 papago fwy, avondale, az 85323 (623) 388-5800) where it was diagnosed with a software failure and the transmission software had to be re-written. The contact stated that the software was updated, but the failure recurred. The vehicle was then taken to rodeo hyundai (12925 n autoshow ave, surprise, az 85388 (623) 214-4100) where it was diagnosed with the same software malfunction. The software was updated for the second time, but the failure persisted. The manufacturer was made aware of the failures, but did not offer any assistance. The contact mentioned that the manufacturer emailed the dealer a manual on how to correctly operate the vehicle. The failure mileage was approximately 2,500. Updated 09/27/17*lj
2016 Hyundai Tucson electrical complaints
Page 8 of 8: complaints 191 to 217 of 217, newest first, as owners wrote them.
Still having the same exact issues as before. Car won't accelerate, is jumpy, refuses to move anymore when stopped or already in motion. Had an appointment this morning with woodhouse hyundai and they didn't give me a car to borrow nor did they give me a ride to work - so I had to reschedule. The mechanical manager said "can't you wait 15 minutes?" I didn't realize it was an option to be late for work. Maybe it's just mechanics that are allowed to be late, but I sure am not allowed to be. Customer service is lacking here and so is this car. I'm drained from all of the time I've put into this car to be repaired and nothing is fixed, because there is no fix! The same battle over and over again is physically taking a toll on me and I'm tired of fighting to have my car fixed. I try to make appointments and can't always meet those appointment times because I have a job. I need my job to pay the loan. I need the loan for the car to get to my job. I need my car to be reliable. My car is not reliable so I can't get to my job and pay my loan because of my car. Do you see the problem here!?!?!?!! I've never hated a car as much as I hate this one. Edwards hyundai sold me a car that they promised was reliable and safe - and it's not. It's absolutely the opposite. I will never purchase a hyundai again. I'd be better off walking at this point or taking the bus. Take this thing back.
Tl* the contact owns a 2016 hyundai tucson. The contact stated that the vehicle hesitated to accelerate. The failure occurred four times. The vehicle was taken to the dealer (hazleton hyundai located at 703 airport rd, hazle township, pa 18202) where it was diagnosed; however, a failure could not be found. The technician informed the contact that the vehicle was operating as designed. The contact stated that the vehicle was previously serviced at the hazleton hyundai dealer per the federal safety agency campaign number: 16v628000 (power train, electrical system). The failure was never corrected. The manufacturer informed the contact that the vehicle was operating as designed and advised him to call the bbb. The approximate failure mileage was 10,000. Updated 08/24/17*lj
The 2016 hyundai tucson eco with 1.6t transmission problem. Vehicle transmission will fail to move vehicle forward at times and has caused us to be stuck in an intersection numerous times even though vehicle says its in drive. Rpms just rev to redline but vehicle will not move until you let off the gas and let it idle back down to idle engine speed. Then you can try it again and it drives normal. One time had to shut entire vehicle off in the intersection and restart it to get it to move.
2016 hyundai tucson. Consumer writes in regards to vehicle still periodically hesitates and accelerates after recall repairs.
Tl* the contact owns a 2016 hyundai tucson. The contact stated that when the accelerator pedal was depressed from sudden braking, the vehicle hesitated to respond without warning. The vehicle was taken to the dealer where it was diagnosed that the software related to the transmission needed to be updated. The vehicle was serviced under the federal safety agency campaign number: 16v280000 (power train, electrical system) however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 10,012.
Tl* the contact owns a 2016 hyundai tucson. On several occasions, while driving, the accelerator pedal was depressed, but the vehicle failed to accelerate. The dealer was unable to duplicate the failure; however, the contact was informed that there was a transmission control module software update that may remedy the issue. The software was updated, but failed to remedy the issue. The contact stated that the failure was intermittent. The vehicle was not included in the federal safety agency campaign number: 16v628000 (power train, electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Tl* the contact owns a 2016 hyundai tucson. While driving 60 MPH, the vehicle lost power. The vehicle failed to accelerate when the accelerator pedal was depressed. The failure occurred without warning. The vehicle was taken to dealer where it was diagnosed that the computer needed to be updated. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 2,541....updated 05/17/17 *bf
Had recall 16-01-057 performed at local hyundai dealer in hackettstown and since then have had multiple issues with it not moving when at a traffic light like transmission is slipping and then it grabs and almost causes accident..dealer says that recall would not make it do this and when they drive say there are no issues.there are multiple other people on internet having same issue, so not something I am making up. When is something going to be done about this before someone is killed.
I have owned the vehicle about a week. I drove into in the garage and parked the night before without incident. Heard a sound of a fan or small motor running somewhere around the vehicle before I went in for the night, but couldn't determine if it was from the vehicle or from the garage heater unit. The next morning hyundai tucson is completely dead. Why?
Tl* the contact owns a 2016 hyundai tucson. While driving, the speed reduced independently on numerous occasions. The dealer diagnosed that the vehicle needed a software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 4,000.
Vehicle contnues under in motion city streeet driving conditions cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.exactly as recalled for other 2016 tuscon but this does not match VIN database. Dealer denies there is a problem and states the vehicle is being driven wrong quoting the drivers hand book which basically says the vehicle not usable in stop and go conditions.there are hundreds of simular complaints of 2016 tuscon that did not fit in VIN the federal safety agency or hyundai database, or continued to have same problem after recall repair performed or dealers denying there was any recall.
Tl* the contact owns a 2016 hyundai tucson. While attempting to accelerate from a stop, the vehicle jerked and hesitated before moving forward. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate as the rpms increased. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the vehicle needed to be repaired per the federal safety agency campaign number: 16v628000 (electrical system, power train). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 20.
Tl* the contact owns a 2016 hyundai tucson. The contact stated that the vehicle experienced hesitation and unintended acceleration. The failures occurred without warning. The vehicle was taken to the dealer, but the failure could not be replicated. Prior to the failure, the vehicle was remedied per the federal safety agency campaign number: 16v628000 (electrical system, power train). The manufacturer was notified of the issue. The failure mileage was approximately 8,291.
This vehicle seems to take off in third gear, shaking every time and stalling sometime. It has completely shut off at red lights and has stalled pulling out into traffic. The dealership has done 4 updates trying to correct the issue but it still occurs. All management of the dealership have driven this vehicle and agree that there is definitely a problem. The service manager put his foot on the brake and the gas as a demonstration to me and the vehicle dies out every time. They do not know how to fix the problem. The recall due out on october 28, 2016 was already done on september 27, 2016 and did not correct the issue.
Tl* the contact owns a 2016 hyundai tucson. The contact stated that the vehicle hesitated to accelerate. The vehicle was taken to a dealer where the failure was unable to be duplicated. The dealer stated that the vehicle was operating as designed. The manufacturer was not made aware of the failure and the VIN was not included in the federal safety agency campaign number: 16v628000 (electrical system, power train). The failure mileage was 1,366.
Tl* the contact owns a 2016 hyundai tucson. The contact stated the vehicle experienced unintended deceleration and stalled while driving 60 MPH. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the vehicle operated as designed. The manufacturer was notified of the failure. The contact referenced the federal safety agency campaign number: 16v628000 (electrical system, power train); however, the VIN was not included. The failure mileage was approximately 2,300.
Tl* the contact owns a 2016 hyundai tucson. While depressing the accelerator pedal, the vehicle failed to operate. The failure recurred numerous times. The vehicle was taken to a dealer and repaired, but the failure persisted. The VIN was not included in the federal safety agency campaign number: 16v628000 (electrical system, power train). The manufacturer was not notified of the failure. The failure mileage was unknown.
While driving the vehicle in normal around town traffic, we have had several incidents where an alarm began sounding, and the instrument panel displayed "transmission temperature is high! Stop". We've taken the vehicle to have the dealer investigate, but they find nothing, can't duplicate it, and no indication that it even displayed the warning. They said it might be related to the current recall for the dct transmission on the hyundai tucson. I've contacted hyundai and tried to ask if the dealer may be correct, but they said they can only refer me back to the dealer. It can be difficult and unsafe to find a place to "stop safely" at the drop of a hat as it demands.
Tl* the contact owns a 2016 hyundai tucson. While driving 30 MPH, the vehicle stalled without warning. The contact was able to restart the vehicle on the second attempt, however, the failure recurred. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 615.
Tl* the contact rented a 2016 hyundai tucson. While driving at an unknown speed, the accelerator pedal was depressed, but the vehicle failed to accelerate and lost power without warning. The contact mentioned that the vehicle was previously serviced per the federal safety agency campaign number: 16v628000 (electrical system, power train). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50. Updated 01/11/2017
I purchesed my new 2016 hyundai tuscon turbo in feb. I have had nothing but problems with it. It has always been sluggish on accelartion and at times won't move at all after a stop. It has had numerous "updates" for the transmision with no success. At times it will roll backwards when in drive as if it is in neutral while at drive thrus or on an incline . It remained in the shop for one of the times for more than 30 days. A hyundai engineer has inspected my car and says that there is nothing wrong it. All of the issues I have had are not normal, and they agree but state that there is nothing wrong with it. The service dept have driven my car and agree that it still has the hesitation, but say their hands are tied until hyundai has a solution. It doesn't throw a code on any of the issues. It has even died while driving down the road. It has been in the shop repeatedly for the same issues. Now, this last time, I am getting a battery discharge warning while driving down the highway. It is now back in the shop for that issue along with the same sluggish delayed acceleartion. I am 100% unhappy with this purchase. I see where hundai is making a recall, but I am unsure if this new update is any different from the other two my SUV has already had. This car is unsafe to drive and certainly has major issues.
Tl* the contact owns a 2016 hyundai tucson. While attempting to accelerate, the vehicle hesitated to move without warning. The vehicle would sometimes become stuck between 30 and 60 MPH. The contact stated that the accelerator pedal was depressed all the way to the floorboard and the vehicle began to operate normally. The failure was intermittent and occurred on several occasions. The vehicle was towed to the dealer where a software update was performed; however, the failure recurred. The software was updated a total of three times, but the failure persisted. A month later, the vehicle was taken back to the dealer and kept for 40 days because the failure could not be determined. The dealer stated that the vehicle was being driven in eco-mode, which would hinder the performance of the vehicle to save fuel. The vehicle was included in and repaired per the federal safety agency campaign number: 16v628000 (electrical system, power train), but the remedy failed to repair the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 25.
The air conditioning will quit working and just blow warm air. This has happened over 5 times. Usually just turning the system off and then back on after a few seconds will restart the system. One time over the time of three hours the system would go off and not restart after 30 minutes.
After installing a new hood latch under the recall. The dealership installed the dashboard software upgrade. The incorrect software update for the dash assembly was installed. It seems that the company hyundai put in charge for the software, failed to update the software and it could not tell the diff. Between the 2 diff. Styles of dash assemblies. As of the 27th of july, the dash will not display anything.
On multiple occasions and with increasing frequency, the car does not transmit power to the wheels after stopping or slowing to a near stop - e.g. At a traffic light, merging into interstate traffic, or, god forbid, turning left at an intersection. I will put my foot on the accelerator and the rpms can roar into the 6000 range while my car inches forward at 1-5 MPH into traffic. Incredibly dangerous. Most recently this happened as I was turning left onto sunset blvd in los angeles. What should have been a safe left turn became a harrowing experience as my car entered sunset at about 1-2 MPH as traffic closed in from both directions, with a 6 year old in the car, no less! Not my video, but a similar experience from another tucson driver is here: https://www.youtube.com/watch?v=tcvtr_zcyrs and another: https://www.youtube.com/watch?v=tcvtr_zcyrs plenty of reports of this at hyundai-forums.com *http://www.hyundai-forums.com/2016-tucson-ix35-models/454074-dangerous-horrible-dct-36.html and yet no action from hyundai. Dealerships across the country are responding variously with "we can't replicate the problem" (it's intermittent and dangerously unpredictable), to "sounds like normal dct behavior to me!", to as my dealer told me, "until the malfunctioning part fails completely, we can't id the problem so can't fix it." letting that part fail may, literally, be the last thing I do! Still working on a resolution with hyundai, but this is an incredibly dangerous malfunction and hynudai needs to address it as such.
Purchased january 2016 - limited awd with factory installed tow hitch. Immediately noticed flickering interior lights and both head lights leaked, one side has been replaced. Later on developed hard start ups, shifting and acceleration issues. Along with intermitting front safety sensors and a glitching center console/back up camera. 7,500 miles in the AC stopped working from freezing over. Took to dealer while on vacation and discovered a melted fuse box cover and burnt tow hitch/ecu wires with an abundance of corrosion. Dealers could no confirm responsibility of the tow hitch harness, claimed it was not factory installed when it was factory installed and even on the original window sticker. We called hyundai corporate everyday for over a week begging for help with no call backs. Roadside would not cover a tow to the selling dealer. Ended up driving ourselves an hour south to the dealer where it waits for a hyundai engineer to fly in and look at it. There are recalls for this wiring harness in other models, the dealer wasn't even able to order a replacement part because it was discontinued. We were never notified of this and there are no recalls currently out for our car. We consider this a life threatening issue as the melting wires are a serious fire hazard along with the unreliable transmission and safety sensors.
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