The contact owns a 2017 Hyundai Tucson. While at a complete stop, the contact stated that white smoke began to emit from the engine upon the depression of the accelerator pedal. The vehicle then began to stall as the check engine light illuminated; eventually, all warning lights illuminated on the instrument panel. The contact made multiple attempts to restart the vehicle however, the vehicle failed to start up. The contact had the vehicle towed to an independent mechanic where they informed her that there were two recalls on her vehicle; the federal safety agency Campaign Number: 20V543000 (Service Brakes, Hydraulic) and 21V727000 (Engine). The mechanic recommended that the vehicle be towed to a dealer for service. Both the dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000. Engine needs to be replaced, case #[XXX].*JB INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
2017 Hyundai Tucson brakes complaints
Page 2 of 3: complaints 11 to 40 of 48, newest first, as owners wrote them.
The contact owned a 2017 Hyundai Tucson. The contact stated that she received recall notifications for the federal safety agency Campaign Numbers: 17V226000 (ENGINE AND ENGINE COOLING) and 20V543000 (SERVICE BRAKES, HYDRAULIC), however, the dealer informed the contact that the parts for the recall repairs were not yet available. The contact stated that while at the stoplight, she smelled a strong burning odor. There were no warning lights illuminated. The contact stated that she was able to continue to drive the vehicle. The vehicle was not diagnosed by an independent mechanic or dealer. The contact stated that upon starting the vehicle the next day, the vehicle was shuddering and she heard abnormal knocking sounds coming from the engine. There were no warning lights illuminated. The contact stated that she was able to drive the vehicle to work; however, while her son was driving the vehicle and was at a stoplight, he saw smoke coming from underneath the hood of the vehicle. The ABS warning light, the check engine warning light, and other unknown warning lights illuminated, and the vehicle stalled. The contact stated that her son was able to restart the vehicle and he veered to the side of the road. The contact stated that as her son exited the vehicle, the engine exploded and the vehicle caught fire. There were no injuries sustained. The fire was extinguished with the assistance of the fire department. A police report was not filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was not notified of the failure. The manufacturer was notified of the failure and offered the contact a buyback. The approximate failure mileage was 88,005. (RECALL RELATED INCIDENT) TS
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 30 MPH, the contact noticed that the ABS warning light was illuminated. The contact continued to drive to the destination. The contact took the vehicle to a local dealer who diagnosed the failure as the tail harness and lamp as well as the ABS sensor needed to be replaced. The vehicle was not yet repaired. The dealer was still awaiting the arrival of the part to repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,223.
The contact owns a 2017 Hyundai Tucson. The contact received notification of the federal safety agency Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the part to the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact received a notification for the federal safety agency Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the parts for the recall repair were unavailable. The dealer had been notified about the issue however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Tucson. The contact received notification of the federal safety agency campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Recall letter hasn't being received. Does apply to my model. Friends have the same car and received a car. By checking VIN number vehicle has been assembled on the same line as my tucson.
Tl* the contact owns a 2017 hyundai tucson. The contact received notification of the federal safety agency campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Wallace hyundai (3801 se federal hwy a, stuart, fl 34997) was made aware of the recall and informed the contact that parts were not yet available. The contact was placed on a waiting list. The manufacturer was made aware of the issue. The contact was informed that the part would be expedited and an appointment was scheduled for august 2021. The contact had not experienced a failure. Parts distribution disconnect.
2017 hyundai tucson. Consumer writes in regard to anti-lock brake system safety recall. *ld
Been trying to get the fix for the recall on my 2017 tucson for months. Dealership keeps telling me they don't have the parts to fix it and they'll put me on the list to call when they have the parts. (tulsa hyundai is the dealership)
Tl* the contact owns a 2017 hyundai tucson. The contact received notification of the federal safety agency campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called universal hyundai (12801 south, s orange blossom trl, orlando, fl 32837, (321) 418-3733) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2017 hyundai tucson. The contact received notification of the federal safety agency campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not available. The vehicle was taken to regional hyundai (2380 w. Kenosha st, broken arrow, ok 74012) and the contact was informed that the part was not available to do the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2017 hyundai tucson. The contact received notification of the federal safety agency campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Elder hyundai (19077 hall rd, macomb, mi 48044, (586) 838-1667) was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2017 hyundai tucson. The contact received notification of the federal safety agency campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called frank hyundai (3150 national city blvd, national city, ca 91950) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have been getting recall notices for my 2017 tucson since december 2020 for the anti-lock brake system (ABS) but am unable to get it fixed. According to calls I made in december, january, february and march, the parts were not available. It's recall number 20v‑543 hyundai recall number 195. I finally got an appointment with hyundai in broken arrow ok for march16th as they reported parts had just come in. Took my hyundai in at appointed time, was told they are out of parts and willlcall when they can make repairs. Meanwhile, the recall notice says it's safe to park in my garage and the ABS modules could corrode and cause an electrical short which would increase odds of an engine compartment fire. They have no cars to loan me until it is fixed. I drive my grandchildren around and this seems irresponsible on hyundai's part and unsafe on my part. In addition, the parts should have been held for me since I had an appointment to have it done when the parts were available. Now I'm back on some waiting list...........I don't know how to upload the notices.
I received a recall notice that states I must park outside due to a fire hazard. I call to schedule the repair and I am informed the parts are on back order and they have no idea when they are going to get them.
Tl* the contact owns a 2017 hyundai tucson. The contact received notification of the federal safety agency campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Hyundai of el paso (8600 montana ave, el paso, tx 79925) and the manufacturer were made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2017 hyundai tucson. The contact received notification of the federal safety agency campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The local dealer hyundai of el cajon located at 1385 e. Main st, el cajon, california 92021 was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2017 hyundai tucson. The contact discovered that her vehicle was included in the federal safety agency campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. Round rock hyundai (2405 n. Interstate hwy 35, round rock, tx 78664, (512) 920-5397) was contacted and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I purchased 2017 tucson brand new at roughly 22k my engine seized and the 3rd connecting rod failed. After engine replacement I continued to have problems with rear driver side brake light continuously going out, bulb is not out but wiring scorched and bulb somehow continuously becomes loose. I have replaced front headlights repeatedly with the driver front shattering in housing. I have also replaced calipers and have gone through 7 sets of rotors. At roughly 60000 I noticed I was running out of oil in between every 3000 mile oil change. Continued to bring back to dealer for repair s . I have complained multiple times about hesitation when pulling out from stop and engine knocking. Multiple oil pan reseal gaskets replaced fuel pump replaced, oil always all over engine. At 110k my engine failed a second time with hyundai denying all claims. Originally said they would reimburse me for rental but when they emailed me letter for 'goodwill ' reimbursement it was a release from liability waiver if I took their 'goodwill ' . I have informed them of electric issues and how I feel unsafe with new recall and fire possibility and they informed me as long as no warning light is on it should not be an issue. I tried to trade vehicle in and no one would take my trade, it's 3 years old and worth nothing. Hyundai response was vehicles don't hold their value like they used to. I am disgusted with their dismissive customer care, 2 engines in a vehicle 3 years old and they insist there is nothing wrong with their product.
Tl* the contact owns a 2017 hyundai tucson. The contact received notification of the federal safety agency campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 25 MPH, the oil warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. Ganley hyundai of parma (7115 brookpark rd, parma, oh 44129, (216) 539-2863) was contacted and an appointment was scheduled to have the vehicle diagnosed, which was still pending. The manufacturer was not notified of the failure. The failure mileage was approximately 22,000. Vin tool confirms parts not available.
1) hyundai failure to notify me of safety recall 195 regarding a potential for fire even though the vehicle registration address has not changed since january 2019. I learned of it from other sources on 1/9/21. 2) hyundai failure to provide any information regarding when the when the car will be repaired per their response to hyundai consumer affairs case#: 17671663. Local dealer does not know when they will get the parts to fix it.
We saw it on internet hyundai tucson 2017 had recalls on the brakes that they may catch on fire.dealership said yes. Took to dealership-appt.1/15/2021. No part. Called today-no part in .
Hyundai has a manufacturer recall for this vehicle, the federal safety agency recall # 20v543000. I was informed by the service department at my hyundai dealership (napleton hyundai in hazelwood, mo) that there is an active recall, but they do not have the parts needed or a solution to fix this recall. I don't understand why a recall can be issued for what may be a serious safety issue (potential engine compartment fire), and yet hyundai does not have a solution or the parts needed to fix this problem. Additionally, the service advisor at napleton hyundai informed me that there is a solution for this recall for hyundai tucsons in the 2019 through 2021 model years, but apparently as the parts become available hyundai dealers are using those parts to fix cars that are in their stock of current inventory, perhaps at the expense of not having them available to fix those 2019 through 2021 models. My vehicle is a hyundai tucson from the 2017 model year. I am not comfortable with having to just "live with" this potential fire risk until hyundai comes up with a solution for my model year, and then comes up with the necessary parts to make the repairs. If their is a recall for an automobile, there should be a solution readily available for the consumer from the manufacturer.
Received a call ( not a notice via mail) on 1/26/21, from the carson city, nv. Hyundai dealership that there is a recall on my vehicle. Recall is on the ABS brake system. The (hecu) hydraulic electronic control unit is defective, causing wires to corrode & cause a electrical short resulting in compartment engine fires. I was told that there is no solution to repair. I was told not to park my vehicle in my garage any longer because a fire could happen even if the vehicle is not running. They offered to buy my vehicle back @ blue book value. My vehicle is paid off & only has 29,000 miles on it & in excellent condition. I am at a loss to figure out what to do about this issue. I'm going to contact a lemon law attorney to see if I can get the full purchase price of the vehicle refunded to me & they can have the defective vehicle back . The dealership is trying to get me to trade in my vehicle for a new vehicle, which I do not want to do .the vehicle has always been parked in the garage & now is parked outside on the driveway because of the fire danger. I'm afraid to drive this vehicle. Help!!!
Tl* the contact owns a 2017 hyundai tucson. The contact stated while driving 50 MPH, an abnormal burning odor was present. There were no warning lights illuminated. The contact received notification of the federal safety agency campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called central avenue hyundai( 111 s central ave #1, hartsdale, ny 10530; (315) 816-3071) where it was confirmed that the part was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed contact to place the vehicle outside and check for leaks. The failure mileage was 19,000. Vin tool confirms parts not available.
Tl* the contact owns a 2017 hyundai tucson. The contact received notification of the federal safety agency campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer haddad hyundai 689 east street, pittsfield, ma 01201 (413) 347-4469) was contacted and confirmed that the parts were not available. The manufacturer was made aware of the failure and informed the contact that no remedy was available. The contact had not experienced a failure. Vin tools confirm the parts available.
The federal safety agency #20v543000 recall number 195 still has no remedy for this year model. The dealer I just bought my vehicle from has 13/14 certified pre owned with open recalls of this nature. I purchased and then was told I could not take it until the recall was fixed. Understandable and appreciated. The next day nobody would answer my texts or messages. Upon researching I see why. Obviously I do not want to drive my child around in a 'new' vehicle that might catch fire. Why do you allow them to continue to sell them? Why isn't there a remedy after 2.5 years?!?
Purchased just two weeks ago. While traveling at 40 MPH on sunrise highway in new york vehicle suddenly decelerated while my foot was on the gas pedal. 4 indicator lights illuminated on dash. Tire pressure / ABS / yield / etc
The brake light bulb burned out on the drivers side. I replaced it. Approximately 2 months later the right side burned out. It got so hot it melted the lead on the bulb. The drivers side burned out again, no date, the passenger side has burned out two more times. This last time was 12/22/2019. I have spoken to the auto parts stores and they have told me they have had complaints from other hyundai owners. I am not sure they were talking about tucsons. I don't see any recalls but I am taking it in for other repairs on 12/26/2019 and I will have them check the wiring harness. Mydash warning lights notifies me when there is a problem.
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