Engine failure at highway speed. Put family/children and myself at risk on an interstate when engine failed with no warning no CEL..after previously making complaints to Hyundai dealership for multiple engine problems burning excessive oil, excessive back pressure, oil leaks..dealer assured us no issues even after informing them we would be driving the vehicle on an extended trip. Left us stranded 5 hours from home..
2017 Hyundai Tucson engine complaints
Page 19 of 22: complaints 521 to 550 of 619, newest first, as owners wrote them.
We bought our 2017 Tucson with about 40000 miles in 2019. We have had some issues that are to be covered by the warranty. The last was the engine going. I was extremely religious about regular maintenance and always took it to the dealership to have the oil changed and other work every 3000. 2 of the last 4 oil changes cost me over $400 and $600 due to what I thought was work required to maintain the warranty, finding out later that this was false and the service people lied. In the last 4 oil changed I reported excessive oil consumption, 1 qt per 1000 miles at least. They told me this was normal and to be expected. I was 4 hours in to a 8 hour drive when the engine failed. I had checked and filled the oil before I left, in 4 hours it consumed over 3qts. It took me at least a month of dealing with the warranty company to cover as we had a lifetime powertrain warranty. They were not going to cover it due to lack of lubricant. As I told them the engine was failing before this incident. The dealer did not record my requests to find the oil consumption problem. It has now been 4 months, still making car payments and waiting for them to put a used engine in it. We were not offered a choice of whether used or rebuild. This is a known problem and have found class action suits for similar vehicles but for whatever reason earlier and later models are included, same engine and same problem as those part of the class action.
UNKNOWN. I bought my 2017 Hyundai Tuscon brand new in 2016. This car was not owned by anyone prior to me and had 11 miles on the dashboard. I maintained this car as I should have and got oil changes before the suggested time provided by the dealer. Now fast forward to 2020/2021 and my car is louder, making noises, not driving smoothly, and having trouble accelerating sometimes. I tell the dealer and they say nothing is wrong with my car but these problems persist. Eventually while driving to work early this year (spring 2021) my car completely stalls and will hardly drive faster than 5mph. I took the car to a mechanic (not Hyundai because they never have answers) that told me my catalytic converter was completely clogged and that it was an unusual thing to see in such a new car with only 100,000 miles on it. They replaced the converter and now it doesn’t stall. The car still continues to drive less smooth and the engine knocks and makes rattle noises but Hyundai still says they don’t see any other issue with the car. My mechanic told me it seems as if the car is burning the oil up because even when i come to get an oil change early it’s always bone dry my car is always starting to get super loud and check engine light comes on well before I’m due to change it so i take it up and get an oil change but i believe this is a defect on the car and i shouldn’t have to continue doing this eventually it’s going to cause even worse problems for my car, i read other reviews and I’m not the only one complaining of the oil burning up with no leak or other explanation, clearly this is a manufacturer defect!
bought 2017 Tucson sport new. Within a few months i notice the acceleration was diminished and the vehicle paused when pressing down on gas pedal. Dealer assured me it was related to the dual clutch. Fast forward to April 2019 and the issue never resolved itself and ultimately resulted in a thrown rod. Engine was replaced. Dec 2020 car shakes violently on highway brought back to the shop dealer claims nothing is wrong. June 4th have oil changed per schedule by jun9 i am smelling smoke upon exiting car. Check oil and it is on low. drop off at dealer they claim nothing is wrong. Force me to pay for another oil change and perform a 500 mile oil consumption test which will involve me driving this car on the highway with an engine that can seize at any moment potentially killing me or others on the road. Leave dealership and the car continues to spew smoke from tail pipe. No check engine lights appear during either event. This is incredibly dangerous and needs to be added to a lawsuit. Hyundai knows this is an issue but they do nothing and people will die.
I bought my 2017 Hyundai Tuscon with 38,905 miles on it. My engine blew up at 70,806 miles while I was on my way to work.My husband was changing the oil and when he pulled the oil plug from the oil pan, NOTHING came out of the pan. We assumed the dealer just didn't put oil back in it or not enough. The mileage on the Tuscon the last time we took it to the dealer was at 54,988. We put a 7,500-mile oil change in it and the next oil change, it was dry again. No oil light, no engine light, no oil spots on the ground or the engine. No evidence of it leaking anywhere. Fast forward a few oil changes, sooner than suggested, we changed the oil at around 68,000 miles with no issues (only because we were changing the oil every 3,500 miles or so). Then while on my way home from work one evening, all my dash lights came on, my car sounded and ran extremely rough for the 15 miles I had until I reached my house. As I pulled up the driveway, you could hear it knocking loudly so I checked my oil and the engine was BONE DRY, it had only been 2,200 miles since the last oil change so it shouldn't have been empty. We added the 5 quarts of oil that it needed and drove it down the road a mile or so to listen and feel it, nothing was wrong; it sounded fine and ran well. The next morning it ran for 15 min in my driveway, warming up, and drove 8 miles and I heard a loud clank. It stalled, I was able to start it back up, it stalled again and I had to coast it half a mile to get it out of the road and into a driveway out of harm's way. It had to be towed to the dealer. They ran several tests to find out that "cylinder 3 had spun its bearings leaving heavy amounts of metal in the oil and pan noted, premature material failure of bearing is cause of rod knocking. Engine will need replaced due to introduction of metal on all moving components." It was in the shop for a month being repaired and now with only 5,222 miles on the engine, I've already had to add almost 4 quarts of oil in 2 months.
Hyundai tucson 2.0l (nu gdi) is leaking engine oil between engine and transmision. Vehicle previously had the same condition and it was sent to dealership around november 2019, they removed the transmission and installed a new crankshaft oil seal. Previous oil change maintentance was done by a hyundai dealer and they didn't notify the issue. Now when I checked the engine and touched the area, I got engine oil. Now I will check how I can send the car to the dealership because I'm having issues with the warranty of the car because if I go to another hyundai dealership and they check that the car wasn't bought with them, they gime me a extremelly long date to check the car after that they won't fix. Also they don't like to get warranty claims or recalls during weekends. And to make matters worse the dealer where I bought it brand new and completed the warranty claim (crankshaft seal) has changed the ownership and they say that the car records doesn't appear in their systems. I would never buy another car from this company again.
2017 hyundai tucson. Consumer writes in regard to engine failure while driving. *ld the consumer stated the engine seized and needed to be replaced.
I have around 36,000 miles on my SUV and my engine went out. I was driving home and it started making rug a loud knocking noise. Half way home it died and the oil light flashed but went back off. Car started right back up but knocking sound was still there. Knocking sound occurs when accelerating.
[xxx] seat back will not go back. The seat is forward toward the steering wheel. This occurred while driving. Unable to drive vehicle . Another issue while driving engine hesitant in moving acts as if car is going to shut off. Then it revs up. Happened 5 times information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My daughter was driving her car up a hill on hwy 2 and it slowed to a stop. She pulled over and it started smoking. The engine caught fire and burned her car. It was a total loss.
Traveling with wife and infant westbound 210 freeway in pasadena, ca. At highway speed. Wife and I heard a continuous, muffled clicking sound for 20-30 seconds. I felt a slight loss of engine power, at which point, I began making my way from the hov lane to exit. While moving over, I saw a puff of light gray smoke from the rear followed immediately by similar smoke and then some flames from under the hood. There was very little to no engine power at this time as I came to a stop on the shoulder, placed it in park and turned off the ignition. As we stopped, the flames became much greater. We were all able to quickly exit and get to a safe distance. As an aside, we had only days before received a recall notice for this vehicle from hyundai to address a manufacturer defect that could cause spontaneous, non-collision engine fires. I had not had opportunity to take it in yet.
Vehicle is 2017 hyundai tucson with just under 60,000 miles on it. Maintained with regular oil and filter changes. While driving the vehicle 4 days ago, a rattling noise was noticed coming from the vehicle. When coming to a stop, vehicle started to almost stall, then engine and rpms raced, no indicator lights. Called the dealer that it was purchased from to have it looked at and schedule oil change service that it was just about due for, a recall to be done and have the issue looked at. Appointment was scheduled for the following week, but the vehicle didn't make it to the appointment. Yesterday, I drove most of the day with no issues, then suddenly when coming to a stop, started hearing a rattling and knocking coming from the engine really bad. Vehicle started to stall, still no indicator lights on. Vehicle did not stall and started going again until I started to slow down at another stop sign. Oil light started flashing erratically, engine light came on and vehicle died on the side of the road. Called dealership about the issue, they had me contact hyundai roadside assistance to tow the vehicle to the dealership. Upon arrival at the dealership, the service advisor, before even having the vehicle checked out, stated that it's going to need a new engine, as if they are already aware of the issues concerning these vehicles.
As I was driving on the highway I noticed my MPH starting to go down. My foot was all the way down on the gas and my MPH started to go down. My car started making some noises and after a few minutes my MPH shot down completely and I noticed smoke coming from the back of my car. I pulled over as quickly as I could to avoid getting hit by another vehicle. I turned off my car and had to get it towed. After doing my research it seems there have been issues with 2017 hyundai tucson engines that I wish I knew about before purchasing the vehicle !
I bought my 2017 with 38,000 miles on it and I drove a total of 400 miles a week for work. I had been taking it to the local hyundai dealer for routine service and not one time did they mention that it was burning oil or even low when they would change it. We decided to start doing it ourselves and when my husband did the next oil change he noticed it was completely empty of oil and there were no leaks visible. 2,400 miles later my engine light comes on and we had to add 5 quarts of oil to the car and the ticking that I though was maybe the AC going or something like that, just suddenly stopped. It ran in my driveway the next morning for 10 to 15 min warming up for me to go to work. I drove 4 miles with no abnormalities in sound or drivability. Then all of a sudden I heard this loud screeching noise and my car died. I got it to start back a second time and was lucky enough that I coasted the 1/2 mile around hills and corners to be able to get pulled into a driveway and out of the road before it completely stopped rolling. It is now sitting at the carmax that I bought it from awaiting a new motor. I was informed that the root cause was apparently a bad ring or gasket in the 3rd cylinder that goes around the piston. My oil light never one time came on to tell me there was ever any issues nor did it give me any indication . I was up to date on my oil changes and it had only been 2,400 miles like I said, since the last one. It has 70,000 miles on it now and needs a brand new motor due to a motor malfunction that was caused by the manufacturing of the motor. Had I not been able to cost out of the road, I could have been seriously injured or killed just trying to get my car and myself to a safe location.
While traveling on the highway at approximately 75 miles per hour my vehicle suddenly stopped accelerating and smoke started to appear from under the hood and from the tail of the vehicle. After nearly being hit by a vehicle traveling behind mine I was able to pull over to the shoulder of the highway and exit the vehicle I observed flames and smoke coming from under the vehicle. The flames luckily extinguished on their own. After having the vehicle towed to the hyundai dealership they confirmed that the engine had failed and that a piston had gone through the engine wall. This seems to be a common problem for hyundai with these year vehicle and engine type so I wanted to make sure to report the incident.
I was driving on hey do 70 car made a noise dropped to 65 ppl was honking at me I looked in rear view mirror I see sparks coming from bottom of car. I immediately merged to the right turn car off and it started smoking. I have no warning ⚠️ indicators on in car to say something is wrong.
Made appointment to correct recall at the dealership, then 1 week later they said there is currently no remedy to fix the recall. They don't know how long it will take, but will contact me to make a service appointment once they find a remedy. The problem if this recall is not fixed it can cause a fire in the engine. At this time, I was advised to only park outside to prevent a internal combustion in the engine.
I purchased 2017 tucson brand new at roughly 22k my engine seized and the 3rd connecting rod failed. After engine replacement I continued to have problems with rear driver side brake light continuously going out, bulb is not out but wiring scorched and bulb somehow continuously becomes loose. I have replaced front headlights repeatedly with the driver front shattering in housing. I have also replaced calipers and have gone through 7 sets of rotors. At roughly 60000 I noticed I was running out of oil in between every 3000 mile oil change. Continued to bring back to dealer for repair s . I have complained multiple times about hesitation when pulling out from stop and engine knocking. Multiple oil pan reseal gaskets replaced fuel pump replaced, oil always all over engine. At 110k my engine failed a second time with hyundai denying all claims. Originally said they would reimburse me for rental but when they emailed me letter for 'goodwill ' reimbursement it was a release from liability waiver if I took their 'goodwill ' . I have informed them of electric issues and how I feel unsafe with new recall and fire possibility and they informed me as long as no warning light is on it should not be an issue. I tried to trade vehicle in and no one would take my trade, it's 3 years old and worth nothing. Hyundai response was vehicles don't hold their value like they used to. I am disgusted with their dismissive customer care, 2 engines in a vehicle 3 years old and they insist there is nothing wrong with their product.
Tl* the contact owns a 2017 hyundai tucson. The contact received notification of the federal safety agency campaign number: 20v543000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 25 MPH, the oil warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. Ganley hyundai of parma (7115 brookpark rd, parma, oh 44129, (216) 539-2863) was contacted and an appointment was scheduled to have the vehicle diagnosed, which was still pending. The manufacturer was not notified of the failure. The failure mileage was approximately 22,000. Vin tool confirms parts not available.
Tl* the contact owns a 2017 hyundai tucson. The contact stated while at a standstill, the vehicle began to stall without warning. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer bill dube hyundai (271 main st, wilmington, ma 01887, (978) 253-4691) where it was not diagnosed. The manufacturer has been informed of failure and told the contact to contact a dealership. The failure mileage was approximately 12,000.
Unable to start vehicle, vehicle has a smart key keyless system and the vehicle doesn't start the engine because the brake pedal is rock solid, the car puts in acc and on but will not start the engine. Driver must seek help to push the pedal to be able to start the car. After the car has been started the brake foot pedal becomes normal. It happens when the car has been off for a long period of time. Has been taken to the dealership but they are unable to detect the condition.
When driving on the highway, driver experienced sudden nudge and white smoke started to show. Once pulled over, driver noticed the car is leaking. The ignition would not go. It was examined and showed that the rod punctured the engine as well as the oil filter, trailing oil for more than a mile. The oil was burning in the punctured engine and caused the smoke. The crank shaft broke in half not allowing starter to go as well.
My 2017 hyundai tucson consumes more than 3 quarts of oil between filter changes. I noticed the oil consumption around 36k miles. I have taken the car to southtown hyundai (riverdale, ga) many times for this issue. The dealer did 3 oil consumption test, all failed. I was told nothing can be done at the moment. I even reached out to corporate, with no response back. The vehicle currently has 75k miles on the engine. Please help.
I have done a significant amount of research and found that the hyundai tucson has three potential problems that cause the issues with the stalling/low power on takeoff. I believe that part of it might be the transmission not engaging properly in 1st gear and that should be something they can fix with a computer update. The second from what I've read is that the fuel tank has a material flaking off on the inside of the fuel tank causing the fuel filter to be damaged/clogged. The third and from what I have read, the reason some of the tucsons fail is a bad crank shaft. My guess is that the bad crank shaft happens over time and that the problems start with the fuel clogs. The fuel system needs to be examined to ensure that the "flaking off" material defect inside the tank is not the cause of the fuel filter being clogged and eventually the car fails. The loss of power is scary and dangerous and must be resolved. Wouldn't it be cheaper if hyundai replaced all the fuel tanks on the cars with one that doesn't have a defective material coated on the inside of them rather than replace motors and keep doing work on them over and over and over?
When on any hill (reversing or forward), in heavy bumper to bumper traffic, and in some intermittent situations, the vehicle experiences a loss of power. The scariest part of this is that the car jolts quickly once it finally "finds a gear" and decides to go. When my car dies because it can't deal with slower bumper to bumper traffic, there's a problem! When I'm trying to backup on a hill and there's an object behind me and I nearly hit it because I can't get the car to go, it's a problem. It's a manufacturers problem that you and they keep ignoring! Just like the fires that they ignored for years. The dealerships report to hundreds of customers that this is normal. It is not normal. From what I have found in my research, it's caused by a couple of things. The fuel filter is constantly dirty from whatever fuel tank coating hyundai used on the inside of the fuel tank that is flaking off. The second reason is a problem with the dct. It should be engaging the 1st gear and it's not. It should be something as simple as an update with the computer systems but hyundai doesn't care about keeping their customers safe. It's ridiculous that hundreds and thousands of people complain about these issues and nothing is done. Not an investigation until they get enough and someone pays a lawyer to do it.because this happens all the time, I am putting the estimated date of purchase like other customers have done on here.
The federal safety agency #20v543000 recall number 195 still has no remedy for this year model. The dealer I just bought my vehicle from has 13/14 certified pre owned with open recalls of this nature. I purchased and then was told I could not take it until the recall was fixed. Understandable and appreciated. The next day nobody would answer my texts or messages. Upon researching I see why. Obviously I do not want to drive my child around in a 'new' vehicle that might catch fire. Why do you allow them to continue to sell them? Why isn't there a remedy after 2.5 years?!?
2017 hyundai tucson. Consumer writes in regard to engine failure while driving. *as the consumer stated the engine seized due to metal debris in that was not completely removed from the crankshaft. *js
Engine lost oil pressure to rod bearings. No warning lights of any kind. The connecting rod bearings were very loud and engine stalled a few times. I had vehicle towed to dealership. The symptoms came on suddenly, without check engine codes or warnings. The factory denied responsibility, saying the warrantee expired. I am not claiming warrantee coverage, but the symptoms are very similar to recent recall and safety recall issues for which the federal safety agency fined hyundai for negligence. Nj
Hyundai tucson 1.6l turbo engine burns oil internally before 3,000 mile oil exchange. Started around 75k miles. The truck hesitates and wants to stall. I have to add quart of oil every 2k miles before oil exchange. There is no visible oil leaks. Ignition coil error code diagnostics point to mis-firing of cylinder 2. Replaced spark plugs and switch known good ignition coil but same error code and engine light. This truck make, year and model is well known at oil exchange service centers for running low on oil because it burns oil unknowingly to it's vehicle owners.
Engine failure at 121k miles. I drive long distances for work so the miles are super easy not stop and go. I noticed a knocking noise at certain throttle pedal positions, I pulled into a gas station and checked the oil and it was barely touching the dip stick so I bought a quart of oil and this put the level in the middle of the acceptable range on the dip stick. I proceeded to get somewhere closer to my home. As I was driving on the interstate the check engine light came on and started blinking so I got off onto the exit and at the top the motor made a hard noise and stopped and all the lights came on the dash and smoke came from under the car. There was oil on the ground so I assume the oil pan had a hole from a rod failure. I change my own oil every 7500n miles when the factory setting tells me it's time. I use mobil 1 synthetic oil and a good filter every time. I had the oil changed the first time at hyundai of ontario, calif and the second time at jiffy lube in redlands, ca. The price for synthetic oil change was ridiculous when I can do it for half minimum. Hyundai has said since I have no invoices for oil changes they will not cover motor fully? I know the computer can be accessed to see the dates when I reset the meter miles. I know since doing my research hyundai has had the very same problems with prior year cars. I believe they should pay for this problem a car like this should last well into 200 to 300k miles when taken care of properly. I have had a honda and toyota that did high mileage with no problems. Hyundai still has a problem with the 2.0 liter motors. The warranty needs to be made longer to 200k miles if they have really fixed the problem with this motor. I will never buy or recommend a hyundai vehicle to anyone!
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