First incident was July 2025 . Car had 1300 miles. Would not accelerate over 25 miles an hour. Made an appointment with Route 60 Hyundai in Vero Bch, Fl. They could not find anything wrong. (invoice # [XXX]) Second time [XXX]. 3009 miles on the speedometer. The car would not accelerate over 4mph. After several minutes acceleration was possible. We will once again return to Route 60 Hyundai. Car could not get thru a busy intersection. Very dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2025 Hyundai Tucson acceleration complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
The message “Consider taking a coffee break” will pop up just 15 minutes into a trip. This message beeps prior to flashing on the screen which causes us to take our eyes off the road to determine what is beeping and continues to “alert” us often during our travels. Hyundai has not provided a way for this warning to be deactivated. Hyundai has way too many messages beeping and appearing on the screen that causes distractions and has not provided a way to turn them off. As for the speed control, my ophthalmologist suggested I wear dark sunglasses due to issues I have in bright sunlight. The speed control will actually turn off if I wear dark sunglasses because the onboard camera cannot see my eyes. Also, the speed control will turn off if I’m making a turn and my arm gets in the way of the camera. This is extremely dangerous that the speed control just stops. We also will get beeps and a message on the screen if the camera cannot see our eyes, even when we are looking straight ahead. Again, this causes us to see what is beeping and what the message says. This is a distraction that causes us to take our eyes off the road. Terrible design.
There is a sensor on the steering column that turns off the cruise control if it can’t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! Has been to the dealer 5 times.is available for more inspection. There is a sensor on the steering column that turns off the cruise control if it can’t see your eyes. This happens abruptly and slows the car down. It will cause a rear end collision if not taken care of! I have more documentation from the dealers but I don’t have room to upload. Yes dealers have reproduce the issue. Manufacture has been notified and had us take to dealers. Warning message on dash but no time to react.
-auto start/stop "feature" Since there is no way to permanently disable this feature i forgot that it was on. while stopped a stop light i was unable to move when the car behind me could not stop due to the wet roads. If the car behind me was unable to swerve in time i would have been rear-ended. by the time the engine started the car behind me was in line with my back seat. no amount of gas saving is worth being immobilized essentially in a emergency situation. - forward collision avoidance is way too sensitive, in the same trip as above a car hit their brakes approximately 6 car lengths in front of me to turn into a parking lot. the car in front of me did slam on their brakes to make the turn. As i took my foot off the gas to slow down the "safety feature" activated, applied my brakes and almost caused the car behind me to rear end me. i was going roughly 45 mph and the car behind me was roughly 2 car lengths behind me when the "safety feature" activated. the sensitivity of this system is way too high and will wind up causing more accidents then it prevents
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