The contact owns a 2012 Hyundai Veloster. The contact stated while driving 20 MPH, the sunroof suddenly shattered, raining glass down into the interior of the vehicle. The vehicle was taken to the dealer, who was unable to provide the contact with a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 58,000.
2012 Hyundai Veloster visibility problems
67 complaints (23% of all complaints for this car). Typical mileage when it fails: 22,000. 1 crash reported.
- owner complaints
- 67
- of this car's complaints
- 23%
- typical mileage
- 22,000
- crashes
- 1
- recalls
- 2
Which part fails
- Sun/moon roof assembly47
- Rearview mirrors/devices1
- Glass, side/rear1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Hyundai Veloster visibility problems in other years
Related recalls
Visibility: sun/moon roof assembly
- What is wrong
- Hyundai is recalling certain model year 2012 Veloster vehicles manufactured from July 4, 2011, through October 31, 2011 and equipped with panoramic sunroofs. The panoramic sunroof assembly may have been weakened during installation at the factory.
- Risk
- If the assembly was weakend at the factory, the panoramic glass panel may break while the vehicle is in motion leading to personal injury or a vehicle crash.
- Remedy
- Hyundai will notify owners, and dealers will inspect the sunroof's integrity and replace the sunroof glass assembly, as necessary, free of charge. The safety recall began during March 2013. Owners may contact Hyundai at 1‑800‑633‑5151.
Recall number 13V051000 · Recall details
Visibility: sun/moon roof assembly
- What is wrong
- Hyundai is recalling certain model year 2012 Veloster vehicles manufactured from November 1, 2011, through April 17, 2012 and equipped with panoramic sunroofs. The panoramic sunroof assembly may been weakened during installation at the factory.
- Risk
- If the assembly was weakend at the factory, the panoramic glass panel may break while the vehicle is in motion leading to personal injury or a vehicle crash.
- Remedy
- Hyundai will notify owners, and dealers will inspect the sunroof's integrity and replace the sunroof glass assembly, as necessary, free of charge. The safety recall began January 22, 2013. Owners may contact Hyundai at 1‑800‑633‑5151.
Recall number 12V568000 · Recall details
Related investigations
Panoramic Sunroof Breakage
The Office of Defects Investigation (ODI) opened PE12-027 on October 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (MY) 2012 Hyundai Veloster vehicles. The MY2012 platform was the first to introduce the panoramic sunroof option. ODI received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. The injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. Sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.In response to ODI's information request (IR), Hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.On December 6, 2012 Hyundai notified ODI that it would conduct a safety recall on model year 2012 Veloster vehicles equipped with panoramic sunroofs manufactured from November 1, 2011 through April 17, 2012. The panoramic sunroof assembly may have weakened during installation at the factory. An intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. This contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. The loading station robot was repaired in April 2012. The initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore ODI challenged the proposed production scope for the safety recall. On February 14, 2013 Hyundai responded that they will conduct safety recall 13V‑051 which expands the covered vehicles to those produced from the start of MY2012 production (July 4, 2011) through April 17, 2012. This investigation is closed on the basis of Hyundai's announcement of safety recalls 12V‑568 and 13V‑051.The reports cited above can be reviewed online at www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification (ODI) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171
PE12027
What 2012 Hyundai Veloster owners say
Most recent owner complaints, unedited.
While driving on I-85 near Atlanta, GA on 12/16/2022 at approximately 5:30 pm the sunroof exploded. The sunroof cover was closed so there was not an injury due to the shattering glass.
There is an issue with this vehicle's panoramic sunroof and lift-gate windows spontaneously exploding while traveling. These incidents occur within 3 weeks of each other. The first incident occurred on Nov 28th with my liftgate glass shattering on its own while traveling with my dog on the interstate. I was maintaining a speed of 70 mph and just made a lane change. It was just an unexpected loud crunch sound, and while checking the rearview mirror; I noticed my window was shattered. I pulled over to check my vehicle, and no point of contact would have indicated something smashed into it. I had to safely leave the interstate to return home with this unstable glass that was falling apart into my vehicle. There was absolutely nothing that cause that glass to shatter, it just exploded on its own. The second incident occurred on Dec 15th with me once again traveling on the interstate with my pet after making a lane change my sunroof just exploded and glass shards just start pouring into my vehicle on top of me and my pet. Again, nothing fell onto my vehicle. the sunroof just exploded. I had to exit the interstate and drive all the way home with glass EVERYWHERE. I had glass in my hair, on my face, and falling inside of my clothes, and I had to sit on the glass shards piled up in my seat. When I returned home, I had tiny microabrasion scratches over my exposed skin. The panel that holds up the glass came off and fell when I just exited the car. I will be contacting my vehicle manufacturer to find out why the heck this happened and hopefully something will be done about this. Luckily, I was not shaken up enough to lose control of my vehicle when these incidents occur. I'm now afraid to drive my vehicle. After all, I only have the bottom half of my sunroof left and I'm worried this will happen again, and that glass is the only one left protecting the interior of my car from the elements.
I was outside of my house driveway when I heard a loud boom. The sunroof in my car exploded right before my eyes. The car was not on. It had been hours since I'd driven I,t thankfully. When the glass exploded I could see chunks and particles of glass flying at me. It was horrifying to think, that could have happened while I was driving.
Tl* the contact owns a 2012 hyundai veloster. While the vehicle was parked in the garage, the sun roof shattered. The contact stated that there had been no impact to the sun roof. There were no injuries. Superior hyundai north (located at 5665 dixie hwy, fairfield, oh 45014, (513) 870-9800) was contacted and stated that the vehicle was previously inspected per the federal safety agency campaign number: 13v051000 (visibility). The manufacturer was also contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 71,000.
Tl* the contact owns a 2012 hyundai veloster. While driving approximately 40 MPH, the sun roof shattered without warning. There were no injuries. The dealer was not called. The manufacturer was made aware of the failure and stated that the vehicle was serviced per the federal safety agency campaign number: 13v051000 (visibility). The failure was not repaired. The failure mileage was approximately 55,000.
My car was parked in a locked garage for about 5 hours. When I returned to my car the sunroof had exploded. The security cameras didn't see anyone near my car.
While driving 45mph the sunroof exploded throwing glass and a portion of the sunroof on my head.
Faulty sun visor- visor mirrors malfunction as well as the visor interior was poorly made as the visor separates from the interior of the car. While driving this poses a danger as the visor mirror can fall out or the actual visor can flip down. Visors need to be replaced.
I was travelling down the interstate at around 70 MPH on a clear mild day. There were no vehicles near me. I suddenly heard a loud *pop* *pop*. I looked in the mirrors in confusion thinking I had been or hit or shot at. Then glass started falling on me and into the interior of the car through the sides of the sunroof canvas. I pulled over to find my front sunroof panel had shattered into a million pieces. There was no way a projectile it. No vehicles close enough in front and no trees over that lane. Nothing seen by me either. Just a random explosion of glass. No extreme temps either.
Questions about the 2012 Hyundai Veloster visibility
Does the 2012 Hyundai Veloster have visibility problems?
Owners have filed 67 complaints about the visibility of the 2012 Hyundai Veloster, 23% of all its complaints, more than any other problem.
At what mileage do 2012 Hyundai Veloster visibility problems start?
The typical (median) mileage in owner complaints is 22,000 miles.
Was there a recall on the 2012 Hyundai Veloster visibility?
Yes, 2 recalls: 13V051000, 12V568000. Check your VIN to see if your car still needs the free repair.
What year does the Hyundai Veloster have the most visibility problems?
The Hyundai Veloster model years with the most visibility complaints are 2012 (67 complaints) and 2013 (36 complaints).
Other 2012 Hyundai Veloster problems
Engine 65Steering 42Electrical 38Transmission 31Brakes 28Body 25Acceleration 15Airbags 12Wheels 12Seat belts 7Driver assistance 5Fuel system 5Tires 5Suspension 3Lights 2Seats 1
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