The contact owns a 2007 Hyundai Veracruz. The contact stated that while driving at various speeds, the vehicle would stall upon depression of the accelerator pedal with an unknown warning light displayed. The vehicle was towed to an independent mechanic where the front valve cover gasket was replaced. The contact then received notification of the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling). The contact had taken the vehicle to the dealer where they inspected the vehicle and confirmed that the recall needed to be performed despite the previous repair; however, the dealer stated that the parts to repair the vehicle was unavailable. The manufacturer was notified and informed the contact that she would be reimbursed once the dealer repaired the recall; the contact was also provided a case number. The vehicle was not yet repaired. The failure mileage was unknown. Parts distribution disconnect.
2007 Hyundai Veracruz engine complaints
Page 2 of 3: complaints 11 to 40 of 66, newest first, as owners wrote them.
The contact owns a 2007 Hyundai Veracruz. The contact stated that oil was leaking from vehicle. The contact topped off the oil. The check engine warning light was illuminated. The contact received notification of the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling). The local dealer was contacted and informed the contact that the radiator was pushed back into vehicle and they were unable to reach the components to be repaired. The contact was provided an estimate for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but, no further assistance was provided. The failure mileage was approximately 25,117.
The contact owns a 2007 Hyundai Vera Cruz. The contact received notification of the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
This is recall 197. We have been waiting since 20 October 2021 for the dealer to get the part(s) to fix this issue. We have not driven the car since. We submitted a complaint to Hyundai via telephone on October 26 2021 and they gave us a case number 18905484, saying they would get in touch with us within 5 days. No one contacted us. So we called Hyundai again on November 15 and were told a case manager would call on November 16 from a prefix of 833. On November 16 the call came in with poor reception and the person told me she did not know when the parts would be in and offered to reimburse me for up to $50.00 a day for a rental car. She told me the conversation was being recorded. I declined the rental car offer. The dealer also called on November 16 and said they still did not know when the parts would arrive. On November 18 Hyundai called and said they were still trying to find parts. That is the last I have heard from anyone.
I need a new alternator and head gasket. I have a recall on my vehicle I have leaks on the alternator car shut off while driving and smoking from underneath the hood. It’s un drivable to dangerous to drive. I was told by a Hyundai dealership in Jersey City on communipaw Avenue that my parts will be here 5-10 days so that can fix it. That’s was in October 4,2021 it’s going 2 months in December. They never called me back I keep calling them. The last time we spoke they said maybe December or January my part might be on a container truck. Which is ridiculous to have to wait all this time . I told them that is my only means of transportation I use for work in my family.
The contact owns a 2007 Hyundai Veracruz. The contact received notification of the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was with an independent mechanic for routine maintenance, the mechanic diagnosed the vehicle with excessive oil leakage and contamination of the alternator. The vehicle was not repaired. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000. Parts distribution disconnect.
The contact owns a 2007 Hyundai Veracruz. The contact received notification of the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling). The vehicle was previously repaired under the federal safety agency Campaign Number: 14V-415000 (Engine and Engine Cooling). The contact stated that while pulling into his garage, a burning odor was detected and the check engine warning light was illuminated. Upon inspection, the contact noticed that there was oil leaking onto the ground and that oil was dripping onto the alternator and valve cover gasket. The dealer was made aware of the failure and informed the contact to take the vehicle in for diagnosis and bring it back for repair once the parts were available. The vehicle was not diagnosed or repaired. The contact stated that he could not make two trips with the defective vehicle to the dealer due to the distance between the dealer's location and his residence. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 198,000.
The contact owns a 2007 Hyundai Veracruz. The contact received notification of the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the residence. Parts distribution disconnect. The failure mileage was unknown.
The contact owns a 2007 Hyundai Veracruz. The contact stated that she noticed oil had started to leak from the engine without warning. She then received a recall notification for the federal safety agency Campaign Number: 14V415000 (Engine and Engine Cooling) and had taken the vehicle to a dealer for service. Once the vehicle was returned, the failure persisted. The contact then took the vehicle to an independent mechanic where they discovered that oil had leaked onto the alternator and onto the oil cover gasket. The independent mechanic then informed her that it appeared that the recall was not performed on the vehicle. The manufacturer had been notified of the failure and the contact was informed that the failure would be investigated. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2007 Hyundai Veracruz. The contact received notification of the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact experienced a failure related to recall where black smoke was coming from the engine. The contact was concerned that the smoke was coming from oil leaking onto the engine. Parts distribution disconnect. The failure mileage was unknown.
The contact owns a 2007 Hyundai Veracruz. The contact received notification of the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that engine oil was dripping onto the alternator causing damage to the alternator. The alternator and gasket needed to be replaced but parts were not available to complete the repairs. The failure mileage was approximately 80,000. Parts distribution disconnect.
The contact owns a 2007 Hyundai Veracruz. The contact stated there was a knocking in the engine. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local mechanic and was diagnosed with needing the engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling). The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 200,000.
I have contacted Hyundai motors regarding the recall that was released November of 2020 because my car has became inoperable due to the recall . Oil has leaked into my alternator causing the charging symptom not to work so now the car won’t start . I have tried to find a possible solution until the remedy is available. The recall has been released for over 7 months now . I am not able to financially afford the repairs on this car right now . They told me that I could pay to have the car repaired until the remedy is available. If I needed a loaner car from Hyundai until the remedy was available I would have to pay out of pocket for the expenses . I have not driven my car in about 2 months now due to the issue
The contact owns a 2007 Hyundai Veracruz. The contact received notification of the federal safety agency campaign number 20V705000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure listed in the recall. Parts distribution disconnect. The failure mileage was 97,000.
The contact owns 2007 Hyundai Veracruz. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with oil leaking on to the alternator. The second time that the failure occurred, the contact was driving approximately 45-50 MPH, when the check engine warning light illuminated and the vehicle failed to accelerate above 20 MPH. The contact drove the vehicle to her residence. The vehicle was then towed to the same dealer the next day. The manufacturer was made aware of the failure and a case was opened. The contact stated that the vehicle was experiencing the failure related to the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 135,000. Parts distribution disconnect. Consumer stated vehicle has been in the shop for 4 months but did not receive a recall until the second week. Only oil leak on the accelerator was repaired.
The contact owns a 2007 Hyundai Veracruz. The contact received notification of the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2007 Hyundai Veracruz. The contact received notification of the federal safety agency Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The contact stated that after parking the vehicle, he noticed there was an unknown fluid on the ground. The vehicle was taken to an independent mechanic and diagnosed as an engine oil leak. The mechanic informed the contact of an unknown recall. The independent mechanic performed a tune-up on the plugs and replaced the valve cover gasket. The vehicle was also taken to the dealer for the serpentine belt and alternator replacement. The dealer was made aware of the recall and informed the contact that the remedy was not yet available. The contact was placed on a waiting list. The manufacturer was made aware of the issue. The failure mileage was 136,825. Parts Distribution Disconnect.
Tl* the contact owns a 2007 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle had experienced the failure stated in the recall years prior. While driving 72 MPH, the vehicle loss motive power and the electrical components failed to operate as needed. The vehicle was towed to an unknown hyundai dealer, where the alternator was replaced. The vehicle had the alternator replaced twice after receiving an unknown recall notification. Recently, allen turner hyundai (6501 pensacola blvd, pensacola, fl 32505, (850) 479-9667) was made aware of the recall and informed the contact that the remedy was not yet available. The manufacturer was contacted however, the phone number listed on the recall notice was an automated answering service. Vin tool confirms parts not available. The failure mileage was unknown.
Tl* the contact owns a 2007 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2007 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact's wife was parking the vehicle, when a burning oil odor was detected and saw smoke coming from under the hood from the front passenger's side. The contact stated that there was an oil leak from the alternator and smoke came from under the gasket valve cover. Coastal hyundai (915 w new haven ave, melbourne, fl 32901) was made aware of the failure relating it to the recall but informed the contact that the remedy was not yet available. The manufacturer was made aware of the failure but referred the contact back to the dealer. The failure mileage was 97,000. Vin tool confirms parts not available. * (recall related incident) ts
Tl* the contact owns a 2007 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Three unknown dealers and the manufacturer were made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 hyundai veracruz. The contact received notification of the federal safety agency campaign number 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was towed to the local dealer - park hyundai located at 3111 n main st, gainesville, fl 32609 where it was confirmed that the part was not yet available and that the vehicle could not be repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle had experienced the failure. The failure mileage was 160,000. Vin tool confirms parts not available.
The valve cover gasket is leaking oil on to the alternator. The alternator is covered in oil, possibly causing it to short out which could lead to a loss of power while driving. This is a dangerous condition.
Tl* the contact owns a 2007 hyundai veracruz. The contact stated that the vehicle was experiencing a fluid leak coming from the engine. The vehicle was taken to an independent mechanic and was diagnosed that the valve needed to be replaced. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling). The contact stated called two local unknown dealers and was informed that the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.
Tl* the contact owns a 2007 hyundai veracruz. The contact stated that while driving at 65 MPH, the battery warning light illuminated. The following day, the vehicle failed to start immediately. The vehicle was jump started but stalled soon after. Upon investigation, the contact discovered the federal safety agency campaign number: 14v415000 (engine and engine cooling) which she linked to the failure. Serra hyundai service department (1503 gadsden hwy, trussville, al 35235) was contacted and the contact was informed that the recall remedy was already performed on the vehicle. The contact also reached out to an independent mechanic who gave her an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 155,000.
Tl* the contact owns a 2007 hyundai veracruz. The contact stated that there was an oil leak near the alternator and valve gasket cover. The vehicle was not included in the federal safety agency campaign number: 14v415000 (engine and engine cooling); however, the vehicle exhibited the same failure as the recall campaign. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The dealer was not contacted. The approximate failure mileage was 67,229.
Replace bulbs in head lights front and back and alternater and valve cover gaskets
Replace alternator and vail cover gasket and head lights and brake light
Car wont start, took it in to the shop found out oil was leaking on to the alternator and that the vale gasket it leaking oil. Took it into the dealer 4 years ago to get it fix for the recall. Had the car for 5 years and have changed 5 alternators, and 5 batteries, now that I have put a new battery and alternator again, the car wont start now without getting it jumped off. We have tried disconnectioing the terminal when not driving but that only works sometimes. Called the dealer and they said that they couldn't find anything wrong and that the car was okay even when it wouldn't start in there shop and they had to jump it off and even pitting a new starter on.
Tl* the contact owns a 2007 hyundai veracruz. When the contact attempted to drive the vehicle, it failed to start. In addition, the electric power steering and check engine warning indicators illuminated. The vehicle was taken to nalley hyundai (located at 7909 mall pkwy, lithonia, ga 30038, (678) 509-824)8 where it was diagnosed that the valve gasket was leaking and the alternator needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the vehicle was previously repaired per the federal safety agency campaign number: 14v415000 (engine and engine cooling), but the repair did not correct the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 200,700. The VIN was not available.
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