Hyundai has had this recall #197 open since 2014 and still does not have a solution? I just got another letter on 7-22-21 saying the same thing that they have been saying for seven years with zero resolution yet in place. I finally took the time to read the other complaints about electrical problems and the car seizing up nd being dead and this is exactly what is happening to my 2010 Hyundai Veracruz as I write this. How can this ongoing problem not be addressed and fixed by Hyundai for over 7 years now! What is the federal safety agency doing about this? I now am looking at a seriously expensive repair for this problem because Hyundai simply is ignoring all of the complaints about this dangerous situation. The local dealerships I call don't want to touch it until the remedy is available or want us to pay for it and try and recover the cost later. This is unacceptable and I want to know what this government agency the federal safety agency is doing about it. Hyundai customer service is of no real help. They just advise to get it fixed and hope for a remedy later, but this type of problem is truly dangerous and I do not want my family put in jeopardy of an accident due to the car going dead as it has done twice so far at my home. Please make Hyundai solve this problem now and actively reach out to the owners of these vehicles with a solution that will cost nothing to the owners. I am on social security and cannot afford to put out approximately $1,000 and hope to get it back someday from Hyundai. I feel Hyundai is allowing this problem to go on due to not wanting to spend the money to fix this problem while they hope that it just goes away. Please do something NOW!!!
2010 Hyundai Veracruz electrical complaints
Page 2 of 2: complaints 11 to 24 of 24, newest first, as owners wrote them.
RE: the federal safety agency Recall Number 20V‑705. The engine value cover gasket leaks oil onto the alternator. My engine has been smoking for six months (January 2021-present). This problem was not repaired correctly under a previous recall in 2014. In 2016 the problem persisted and my car shut off unexpectedly, causing me to stop in the high speed lane of the Massachusetts Turnpike, nearly resulting in a major accident and fatality. The value gasket and alternator was replaced the day after the incident but the problem has emerged again. I have received two notices from Hyundai in last few months under recall 197 stating that a "remedy is being prepared" following the federal safety agency recall order of November 2020, but to date no remedy has been noticed. Hyundai customer service suggests that I pay for the repair myself at the dealer and seek reimbursement from Hyundai America myself but I lack funds to do so. As stated, the engine is smoking, the check engine light is on, and I fear for my family's safety. This vehicle is needed for transportation to work and to purchase essentials. Hyundai's response to this issue has not been timely. By this complaint, I am respectfully requesting the federal safety agency to order Hyundai to directly reimburse my local dealer for this critical repair so as to remedy this dangerous situation. [XXX] cell - [XXX]; [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2010 hyundai veracruz. Consumer writes regarding oil leak on alternator safety recall. *ld the consumer requested to be reimbursed for the recall repair.
On 4/23/21, I went to start the vehicle (which is our only vehicle to transport our children), but it did not start as if the battery was dead. My husband tried to jump the vehicle, but it died as soon as jumper pack was taken off. Later that day, my baby became very ill and we had to go to urgent care. My husband only has a work van that does not have seats to transport passengers, so he put the car on a charger for a bit and the car started. While on the highway, the vehicle suddenly lost power, but we were able to coast off the highway onto an exit. We jumped the car with a jumper pack and made it to the urgent care. On the way home, we were able to jump the car with the jumper pack to get it started, but the vehicle once again lost power on the highway. We then tried to stay off the highway, but the vehicle kept losing power and we had to jump it every time we had to stop, which left us blocking traffic multiple times. We were able to jump the car and get it into a parking lot, but the car would not start with a jump after that. We had to leave the vehicle in a parking lot from 4/23/21 until 4/25/21, when my husband was able to use his work van and a car trailer to tow the car to the hyundai dealership. He looked at the car when he dropped it off and the alternator was covered in oil, which caused it to go out suddenly. There is a current hyundai recall on the car over the issue, but there is no fix. The dealership said we have to pay for repairs out of pocket and hopefully get reimbursed later. This is a large unexpected expense when we are already dealing with employment issues related to covid-19. Thankfully, no one was injured over this major safety issue while losing power on the highway and city streets. Manufacturer recall number 197 the federal safety agency recall number 20v705000 per website
Safety recall 121 occurred several years ago - but it is related to more recent hyundai recall #197. This is a problem with an oil leak on alternator, both of which have occurred on my hyundai veracruz. I had to have the issues corrected and parts replaced at considerable expense. So I filed a claim for reimbursement with hyundai back in january, 2021 -- case #17645814. This claim has been delayed excessively and my follow-up attempts to contact hyundai have been ignored!
2010 hyundai veracruz. Consumer writes in regards to inoperative charging system. *ld the consumer requested to be reimbursed the for the cost of repairs due to there being a recall issued.
For the 2nd time after per hyundai a previously recalled issue was repaired, my alternator failed while driving on a interstate highway. The previous recall is number: 14v415000. When the vehicle stalled leaving me stranded and upon inspection under the hood, the alternator which was replace only 3 years ago when this last happened and per hyundai again 2 years before that for the recall, was completely covered in oil as if the recall was never done even though they say it was. (3 alternators covered in oil for a vehicle that is only 10 years old). This issue came out of no where and again left me stranded. It the recall was actually completed I believe the gasket/seal that was replaced is faulty.
The tilt and telocoping feature stopped working on the steering wheel a while back. It can only go in and out, not up and down. Causing it to be harder to reach, see, and steer the vehicle.
Vehicle's engine compartment burst into flames while I was driving, without any warning, there was no collision. Completely destroyed entire front end. Fire department couldn't find the cause. Unknown.
Tl* the contact owns a 2010 hyundai veracruz. While driving 40 MPH, the electronic stability control, battery, check engine, and brake warning indicators illuminated and the engine seized. An independent mechanic diagnosed that the alternator failed. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 75,000.
Our hyundai veracruz got all of sudden stopped while on the road. It did not move and all the traffic got backed up luckily there was no heavy vehicle except for too many cars. Few nice people really helped us to some how move the car and at least get out of busy road so that traffic can get through. Then the car got towed to the authorized hyundai service dealer and they told us that the alternator is having the problem and need to be changed. We did some online search and found out that the in 2015 hyundai did had a recall for the valve cover gasket and if required they would also change the alternator. I am not sure if our dealer changed the alternator at the time when recalled item was getting fixed and even if dealer have changed - its based on my limited auto knowledge that alternator last at least 50,000 to 80,000 miles. Hence we would like to bring it to the notice of the federal safety agency. The main reason is the concern for safety as when this happen both the kids were in the car which scared us the most. We hope the authority look into the matter and provides some updates to us about this particular issue as we have not got proper reply while contact hyundai motors USA corporate office.
Battery and seat belt indicator lights began flashing intermittently and eventually I lost all power and engine shut down on a busy highway with several children and an infant on board.
Tl* the contact owns a 2010 hyundai veracruz. While driving approximately 75 MPH, all the warning lights illuminated and the engine stalled. The vehicle was towed to the dealer. It was discovered that oil was leaking from the front cylinder valve cover gasket onto the alternator, which caused the alternator to fail. As a result, the alternator, the front valve cover gasket, and the battery needed to be replaced. The contact received a recall notice for the federal safety agency campaign number: 14v415000 (electrical system) and stated that the remedy was not available. The manufacturer was not notified of the failure. The failure mileage was 70,000.
I started up the vehicle and had no interior lights. For about 2 months, the lights would not come on upon starting up if the lights were left in the auto mode or initially turning the lights on. Then the lights started flickering during driving and now the lights go out while driving the entire dash.
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