The contact owns a 2012 Hyundai Veracruz. The contact received notification of the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The contact's wife was able to restart the vehicle. The dealer and another dealer, Red McCombs Hyundai Northwest (13663 W Interstate 10 Frontage Rd, San Antonio, TX 78249) were made aware of the issue but informed the contact that parts were not yet available. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was approximately 135,000. Parts distribution disconnect.
2012 Hyundai Veracruz engine complaints
Page 2 of 2: complaints 11 to 34 of 34, newest first, as owners wrote them.
The contact owns a 2012 Hyundai Veracruz. The contact received notification of the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that the vehicle experienced the failure stated in the recall a month prior to receiving the recall notification. The vehicle was repaired by an independent mechanic, who replaced the alternator. After receiving the recall notification, the vehicle was taken to the dealer. The dealer informed the contact that there was oil leaking into the alternator. However, the part to do the recall repair would not be available until mid-January of 2022. The dealer informed the contact that it was safe to drive the vehicle. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,085.
The contact owns a 2012 Hyundai Vera Cruz. The contact received notification of the federal safety agency Campaign Number: 20v705000 (engine and engine cooling) however, the part to do the recall was unavailable. The contact stated the vehicle was leaking oil. The check engine warning indicator light was illuminated. Additionally, The contact stated that while the vehicle was running, unattended there was an abnormal odor of burning oil detected. The vehicle was towed to the local dealer who stated the parts were not available. The vehicle was not diagnosed or repaired. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage 180,000. Vin tool confirms parts not available.
The contact's wife owns a 2012 Hyundai Veracruz. The contact stated that while driving at 60 MPH, the vehicle began to lose power as several warning lights illuminated the instrument panel. Due to the failure, the contact had the vehicle towed to an independent mechanic who informed him that the cover gasket had leaked oil onto the alternator. The contact had both the alternator and the cover gasket replaced. Almost a year later, the same failure occurred and he had the cover gasket replaced again by the same mechanic.The contact then received a notification for the federal safety agency Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall but the contact had not yet received a response.The contact recently took his vehicle to the same mechanic for a maintenance check and was informed that his cover gaskets were leaking oil yet again. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 100,000. Vin tool confirms parts not available.
The contact owns a 2012 Hyundai Veracruz. The contact received notification of the federal safety agency campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Hyundai Veracruz. The contact received notification of the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer was notified several times about the recall however, each time the contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available. The contact had experienced a failure and the alternator was replaced twice. The failure mileage was approximately 93,000. Parts distribution disconnect.
The contact owns a 2012 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact had not spoken with the dealer however, it was confirmed that the part was not available within the recall notice that was received. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The battery warning light and fob warning light would illuminate and the vehicle would stall while idling. The contact had to restart the vehicle. The contact had taken the vehicle to a certified mechanic who replaced the transmission twice. The failure continued and the vehicle was presently inoperable. The contact was scheduled for another transmission replacement when the recall notification was received. The approximate failure mileage was 100,000. Parts distribution disconnect.
The contact owns a 2012 hyundai veracruz. The contact stated that while driving at 70 MPH, the vehicle decelerated with several unknown warning lights illuminated. The vehicle stalled and failed to restart. The vehicle was towed to frank fletcher hyundai (3111 e 32nd st, joplin, mo 64804) where the failure was diagnosed that the alternator needed to be replaced to due oil dripping on the alternator. The vehicle was repaired. The contact stated that several years prior the vehicle was serviced at edmond hyundai (14137 n broadway ext, edmond, ok 73013) under the federal safety agency campaign number: 14v415000 (engine and engine cooling). The contact stated that the dealer found no issues at the time. The contact then received the federal safety agency campaign number: 20v705000 (engine and engine cooling) several months after the failure. The dealer edmond hyundai was notified and advised that parts were not available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure or the issue. The failure mileage was approximately 45,000.
Tl* the contact owns a 2012 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The local dealer and manufacturer were not made aware of the issue. Vin tool confirms parts not available.
Tl* the contact owns a 2012 hyundai veracruz. The contact received notification of the federal safety agency campaign numbers: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Pearson hyundai (9530 midlothian turnpike, richmond, va 23235) and the manufacturer were made aware of the issue. The contact stated that there was engine oil leaking onto the alternator. The failure mileage was 97,000. Vin tool confirms parts not available.
Tl* the contact owns a 2012 hyundai veracruz. The contact stated that while driving approximately 55 MPH, the check engine warning light was illuminated and the vehicle stalled. The vehicle failed to restart. The vehicle was towed to the local dealer duncan hyundai located at 2050 roanoke st, christiansburg, va 24073, who diagnosed that the engine was damaged due to a lack of sufficient oil in the engine. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that VIN was not included in the federal safety agency campaign number: 20v705000 (engine and engine cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 60,000.
Vehicle has oil leaking onto alternator. Took to dealer to have fixed per recall 197. Dealer said problem did not exist and instead tried to charge me for multiple other repairs including damage they did to vehicle while performing inspection. If you put your hand on the back of the alternator, your hand comes out with oil on it.
Tl* the contact owns a 2012 hyundai veracruz. The contact stated while driving 20 MPH, the vehicle loss motive power while making a turn. The oil level and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with needing the alternator replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 20v705000 (engine and engine cooling). The manufacturer was informed of failure. The manufacturer determined that the repair was performed by independent mechanic and therefore there would be no reimbursement. The failure mileage was approximately 102,000.
Tl* the contact owns a 2012 hyundai veracruz. The contact stated that fuel leaked onto the alternator and caused the engine to shutoff while driving. There was no warning light illuminated. The contact stated that the vehicle was repaired under the federal safety agency campaign number: 14v415000 (engine and engine cooling) at south charlotte hyundai located at 8525 south blvd, charlotte, nc 28273 however, the failure recurred. The contact called the same dealer who repaired the vehicle however, the failure recurred a third time and the dealer informed the contact that the failure would not be repaired again free of charge. The manufacturer was made aware of the failure but, offered no assistance. The vehicle was not repaired. The failure mileage was unknown.
Tl* the contact owns a 2012 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 14v415000 (engine and engine cooling). The vehicle was repaired at capitol hyundai montgomery located at 2820 eastern blvd, montgomery, al 36116. The failure recurred after 50,000 miles and the failure was repaired by the same dealer. The failure recurred and the dealer told the contact that the vehicle would not be repaired free of charge for a third time. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.
Tl* the contact owns a 2012 hyundai veracruz. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. Roadside assistance was called and the vehicle was jump started however, the vehicle loss power and stalled shortly thereafter. The vehicle was taken to automax ford (3301 e central texas expy, killeen, tx 76543) to be diagnosed. The contact was informed of an oil leak from the front cylinder bank valve cover gasket. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact referenced the failure to the federal safety agency campaign number: 14v415000 (engine and engine cooling) however, the VIN was not included. The failure mileage was 92,000.
The 2012 veracruz was purchased in august 2015, from waldorf hyundai, waldorf maryland. December of 2015, the dealership replaced the battery under warranty. 2016, the alternator failed and was replaced under warranty. 2017 the spark plugs failed and was replaced at my expense. 2018 the valve cover gasket failed and the dealership (waldorf hyundai) refuse to cover the repair cost. Under protest and a complaint filed with hyundai corporate july 2018, the gasket was repaired. January 2019, the spark plugs failed and the dealership refused to cover the repair. Second complaint filed with hyundai corporate, and currently we are disputing if hyundai should cover the repair cost. Upon purchasing this vehicle, the dealership never disclosed the 2014 recall for this vehicle's electrical system failure. The gasket has failed at least twice since I have owned the vehicle and the alternator, spark plugs, and battery have been replaced. The vehicle has stalled on the highway each time having to be towed to waldorf, hyundai. The vehicle is a safety hazard due to sudden loss of power on multiple occasions, and has proven to be unreliable. Hyundai does not have a solution to the recall ( 14v415000) in 2014, and the vehicle should have never been sold. The vehicle service records are available at the dealership.
The car would not start. Then the engine area began smoking and then a fire sparked. The fire department had to be called to put the fire out. The car was at a gas station and was not moving.
This is regarding a recall to my 2012 hyundai veracruz. In november 2014 I had the front valve cover replaced under a recall because it was leaking. It recently started leaking again. When I called the dealership, they said that there was no recall on my vehicle and that I would have to pay for the repair. I writing to inform you that this is still an issue. My vehicle only has 63k miles on it, all maintenance is performed on or ahead of schedule and is garage kept. I paid for the repair out of pocket at a repair shop other than the dealer. This is not an issue that should reoccur with 4 years to a vehicle that is so well maintained. The invoices for both repairs are attached in a pdf file. If other customers are reporting this issue, I believe a second recall needs to be issued. Thank you.
Tl* the contact owns a 2012 hyundai veracruz. While driving, smoke was seen under the hood. Upon inspection, it was discovered that oil was leaking from the engine onto the alternator. The vehicle was taken to the dealer (hanlees hyundai in fremont, california), but the cause of the failure was not yet determined. In april of 2015, the vehicle was repaired per the federal safety agency campaign number: 14v415000 (engine and engine cooling: engine). Approximately 2,000 miles later, the failure recurred. The vehicle was taken back to the dealer and the failure was repaired. Approximately 15,000 miles later, the failure recurred. The manufacturer was notified of the failures. The failure mileage was 17,000.
The fix for recall the federal safety agency campaign number: 14v415000 failed in less than two years. The head gasket leak apparently returned and created an alternator failure that LED to a loss of power and acceleration on the highway and eventual stall out. The vehicle was repaired, but I incurred costs associated with a new battery and the deductible on my service contract. The resolution of the recall needs to be investigated for failure.
Went in for a recall (campaign 121) to the dealership. The repair was done incorrectly causing more problems. The dealership agreed to re due just the problem but failed to clean residua (oil all over engine and parts) this caused the parts to fail upon driving. Filed a complaint to hyundai and had no results on paying for the damages (repairs). The 1st incident occurred while driving on the highway with heavy traffic. The drive belt shredded causing vehicle to stop. The 2nd incident occurred while driving on main road. The alternator failed while driving. The recall states replace alternator if any oil contamination is found which was not. I need help to get the repair cost paid for for faulty work.
Tl* the contact owns a 2012 hyundai veracruz. The contact received a recall notification for the federal safety agency campaign number: 14v415000 (engine). The contact believed the recall was unsafe because the manufacturer did not inform the dealer of a remedy. The manufacturer was notified. The VIN was unavailable. The contact had not experienced a failure.
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