Hyundai Veracruz oil consumption problems

Filed Mar 6, 2025 · Brakes, Engine · 200,000 miles · NC

The contact owns a 2011 Hyundai Veracruz. The contact received notifications of the federal safety agency Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal burning oil odor while idling and while driving the vehicle. The contact stated that as a former independent mechanic, he had inspected the vehicle and noticed that there was oil leaking near the valve cover gasket and onto the alternator. The manufacturer was contacted and scheduled an appointment with the dealer on the contact's behalf. The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the recall parts needed to be ordered. The contact stated that the dealer had inspected the vehicle 11 months ago; however, upon following up with the dealer several times, the dealer advised the contact that the parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000. Parts distribution disconnect.

Filed Nov 9, 2024 · Engine · AL

I was driving home from work after picking my [XXX] daughter up from school. The car started making a noise I hadn’t heard before while I was traveling on [XXX] in Huntsville, AL. I got off at the nearest exit to take it to the place that changes my oil. The car didn’t travel more than a few miles before the oil light flashed and car just shut off and wouldn’t start in the second to far right lane of [XXX] It was busy rush-hour traffic and I had to contact AAA for towing as well as non-emergency police to avoid being rear-ended. The police arrived within 15 minutes and the tow truck within 45 minutes. While I waited, I contacted the place that performs my oil changes and was advised that there’s a class action lawsuit against Hyundai for the known issue of engine failure with my vehicle and they advised I have it towed to dealership for repair under the lawsuit. The next day, a mechanic contacted my ex-husband (who contacted AAA for towing of the vehicle) to advise it would be 2 days before diagnosis could occur. I called Friday, November 8th and was told vehicle is past warranty (at 161,000 miles); no appointment was made so would take several weeks to diagnose and I needed to pay $155.99 for diagnosis. I explained details shared with me about lawsuit and was told my vehicle wasn’t included. I contacted Hyundai Corporate and was told the same but advised that they are aware of oil consumption issues which could cause engine failure and asked that they do the right thing and repair vehicle. Claim#[XXX] was provided and I was told to wait for Case Manager to call within 2 business days. It is unfair of these manufacturers to take advantage of unknowing consumers who aren’t mechanics and have vehicles serviced as they should. It’s also unfair to expect those consumers to not trust the information shared by the mechanics servicing the vehicle. I want the vehicle repaired or to receive a check for value of vehicle. It’s fair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B

Filed Oct 9, 2024 · Engine · MS

The contact owns a 2010 Hyundai Veracruz. The contact stated while driving at approximately 35 MPH, there was an abnormal odor inside the vehicle. The contact stated that the odor was burning oil. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was an oil leak from the T-Joint and that the repair was covered under Manufacturer Recall Number: 197 - Oil Leak on Alternator (Engine and Engine Cooling). The vehicle was repaired; however, the leak recently reoccurred. The contact took the vehicle back to the same dealer who diagnosed the failure and informed the contact that there was oil leaking onto the alternator. The contact was informed that the vehicle was no longer covered under the manufacturer’s recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

Filed Oct 21, 2021 · Engine · 179,000 miles · KY

The contact owns a 2011 Hyundai Veracruz. The contact stated while driving 35 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road with assistance. The contact stated she was unable to restart the vehicle. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed that the alternator needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was towed to the independent mechanic who diagnosed that there was oil leaking from the front cylinder bank cover gasket and dripping onto the alternator. The contact stated that the alternator was replaced for a second time however, the failure persisted. The contact also stated the vehicle had an abnormally strong burning oil odor. The contact received the recall notification for the federal safety agency Campaign Number: 20V705000 (Engine and Engine Cooling) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The manufacturer also advised the contact to rent a vehicle and she would be reimbursed later. The vehicle was not repaired. The approximate failure mileage was 179,000.

Filed Jul 19, 2021 · Engine · 189,000 miles · PA

The contact owns a 2011 Hyundai Veracruz. The contact stated that while operating the vehicle, there was an odor of burning oil present. The vehicle was taken to the local dealer who diagnosed that oil had leaked from the front cylinder valve cover onto the alternator. The vehicle was not repaired. The contact indicated that the vehicle was included in the federal safety agency campaign number: 20V705000 (Engine and Engine Cooling) but the repair was not yet determined by the manufacturer. The contact indicated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 189,000.

Filed Jun 21, 2021 · Engine · 180,000 miles · ME · fire

The contact owns a 2012 Hyundai Vera Cruz. The contact received notification of the federal safety agency Campaign Number: 20v705000 (engine and engine cooling) however, the part to do the recall was unavailable. The contact stated the vehicle was leaking oil. The check engine warning indicator light was illuminated. Additionally, The contact stated that while the vehicle was running, unattended there was an abnormal odor of burning oil detected. The vehicle was towed to the local dealer who stated the parts were not available. The vehicle was not diagnosed or repaired. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage 180,000. Vin tool confirms parts not available.

Filed May 17, 2021 · KY

This is in regards to the federal safety agency Recall Number 20V‑705, Hyundai Recall Number 197. This recall began in November of 2020. I received my first of 5 total letters back in December. My most recent letter was received on 5/15/2021. All letters state the same information, that the previously recalled engine seal could potentially fail, causing oil to leak on the alternator. My vehicle is one of those affected vehicles. I have oil leaking onto my alternator currently and have had it for about 8 months. There still is no remedy. It has been 6 months and still no remedy. I have tried to get my vehicle into two of my local Hyundai dealerships to confirm, but both said they won't look at it since there is no remedy available. My oil leak started before the second recall on this issue. My personal mechanic told me that Hyundai should fix it again since the recall obviously didn't work. Hyundai said the original recall was complete, and they won't replace the failed seal again for free. The remedy needs to be found sooner than later, or Hyundai will be replacing alternators as well as seals. There needs to

Filed Apr 19, 2021 · Engine · 97,000 miles · FL · fire

Tl* the contact owns a 2007 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact's wife was parking the vehicle, when a burning oil odor was detected and saw smoke coming from under the hood from the front passenger's side. The contact stated that there was an oil leak from the alternator and smoke came from under the gasket valve cover. Coastal hyundai (915 w new haven ave, melbourne, fl 32901) was made aware of the failure relating it to the recall but informed the contact that the remedy was not yet available. The manufacturer was made aware of the failure but referred the contact back to the dealer. The failure mileage was 97,000. Vin tool confirms parts not available. * (recall related incident) ts

Filed Mar 15, 2021 · Engine · 141,000 miles · AL · fire

Tl* the contact owns a 2010 hyundai veracruz. The contact received notification of the federal safety agency campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not available. The contact stated that while driving, he detected a burning oil odor. The contact inspected the engine compartment, and saw oil leaking onto the alternator. The vehicle was taken to capital hyundai montgomery service center (2820 eastern blvd, montgomery, al 36116) and was diagnosed as a valve cover gasket failure, however, the dealer informed the contact that parts were not available for the repair and he will be contacted once parts were available. The dealer also emailed the manufacturer pictures of the oil leak on the alternator and the diagnostic failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 141,000. Vin tool confirms parts not available.

Filed Jan 10, 2020 · Engine · 10 miles · IN

As soon as I turned vehicle on white smoke comes out of exhaust system and smells like burning oil. Drove it for a while and smoke was a bit less but still came out on everytime I made a stop along with the smell.