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2011 Ic Bus Re problems

Typical yearClose to a typical year
Owner complaints
0
Recalls
7
Service bulletins
97

The worst 2011 Ic Bus Re problems

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Recalls 7

Seat beltsReported June 21, 2019 · 1,035 vehicles affected
What is wrong
Navistar, Inc. (Navistar) is recalling certain 2011 IC Bus BE, CE, and RE school buses equipped with certain non-retractable passenger two-point seat belts. After long term buckling and unbuckling of the seat belt, the plastic fingers on the male portion of the buckle may crack and fall off, requiring excessive force to buckle the seat belt.
Risk
The seat belt may not easily buckle, increasing the risk of an injury in the event of a crash.
Remedy
Navistar will notify owners and dealers will replace the seat belt assemblies, free of charge. Navistar issued owners an interim notification on August 16, 2019. The recall began September 23, 2019. Owners may contact Navistar customer service at 1‑800‑448‑7825.

Recall number 19V478000 · Recall details

Equipment adaptive/mobilityReported December 23, 2015 · 68 vehicles affected
What is wrong
Navistar, Inc. is recalling certain model year 2007-2015 IC CE transit buses, 2008-2011 IC FE transit buses and 2009-2013 IC RE transit buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1‑800‑448‑7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Recall number 15V870000 · Recall details

Equipment adaptive/mobilityReported December 22, 2015 · 4,784 vehicles affected
What is wrong
Navistar, Inc. is recalling certain model year 2007-2015 IC BE and CE school buses, 2013-2015 IC AE school buses, 2007-2011 IC FE school buses, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1‑800‑448‑7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Recall number 15V868000 · Recall details

Structure: bodyReported July 22, 2011 · 340 vehicles affected
What is wrong
Navistar is recalling certain model year 2011 and 2012 ic ce and re school buses manufactured from october 8, 2009, through april 14, 2011. These buses were built without or incorrectly installed floor channel reinforcements. Accordingly, the buses fail to conform with the seat back rear force and displacement requirements of federal motor vehicle safety standard no. 222, "school bus passenger seating and crash protection."
Risk
Noncompliance to the standard increases the passenger's risk of rearward ejection from the seat which may cause personal injury or death in the event of a crash.
Remedy
Navistar will notify owners and dealers will repair the buses free of charge. The safety recall is expected to begin on or before september 16, 2011. Owners may contact navistar at 1‑800‑448‑7825.

Recall number 11V368000 · Recall details

Electrical system: 12v/24v/48v battery: cablesReported July 21, 2011 · 431 vehicles affected
What is wrong
Navistar is recalling certain model year 2011 and 2012 ic re school buses manufactured from february 4, 2010, through june 16, 2011. The positive battery cable may rub on the hydraulic cooler reservoir mounting bracket possibly resulting in an electrical short.
Risk
An electrical short may cause a fire possibly resulting in property damage, personal injury, or death.
Remedy
Navistar will notify owners and dealers will repair the buses free of charge. The safety recall began during january 2012. Owners may contact navistar at 1‑800‑448‑7825.

Recall number 11V365000 · Recall details

Electrical system: 12v/24v/48v battery: cablesReported July 21, 2011 · 60 vehicles affected
What is wrong
Navistar is recalling certain model year 2011 and 2012 ic re commercial buses manufactured from august 24, 2010, through june 8, 2011. The positive battery cable may rub on the hydraulic cooler reservoir mounting bracket possibly resulting in an electrical short.
Risk
An electrical short may cause a fire possibly resulting in property damage, personal injury, or death.
Remedy
Navistar will notify owners and dealers will repair the buses free of charge. Parts availability has not yet been determined. An interim letter was mailed in october 2011. The safety recall began on ajnaury 23, 2012. Owners may contact navistar at 1‑800‑448‑7825.

Recall number 11V367000 · Recall details

Equipment adaptive/mobilityReported June 14, 2010 · 20 vehicles affected
What is wrong
Navistar is recalling certain model year 2009 through 2011 ic ce, fe, re, and be model non school buses manufactured from december 10, 2007 through january 12, 2010 and fitted with ricon public use lifts. The restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. Ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. In this case, the restraint belt would appear to be latched, and the operator could run the lift. If the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform.
Risk
The user of the lift could be injured should the lift move without the restraint belt properly buckled.
Remedy
Navistar is working with ricon and ricon will be performing the remedy for this campaign. Please see ricon's defect report 09e-060. Ricon will provide customers with a warning decal and a dvd-based training aid. The safety recall began on july 1, 2010. Owners may contact ricon at 1‑818‑267‑3000 or navistar at 1‑800‑448‑7825.

Recall number 10V257000 · Recall details

See all 7 recalls for the 2011 Ic Bus Re

Defect investigations

Lap seat belts fail to latchOpened December 17, 2018, closed September 11, 2019

The Office of Defects Investigation (ODI) of the National Highway Traffic Administration (the federal safety agency), received a complaint from a school bus fleet alleging seat belt failures in their model year 2011 Navistar IC (Navistar) school buses, equipped with AmSafe non-retractable passenger two-point seat belts. Following receipt of this complaint, ODI reached out to multiple school bus fleets across the country operating similar buses and confirmed the problem also existed in other buses.Following confirmation of similar seat belt failures in other school districts, the federal safety agency opened investigation (PE18-015) on December 17, 2018 to assess the manufacturer's data including warranty claims, field reports, design changes, etc.The scope of this investigation included all model year 2011 through 2016 Navistar school buses. Analysis of the manufacturer data provided to the federal safety agency in response to this investigation showed high seat belt failure rates in model year 2011 Navistar BE, CE and RE school buses when compared to peer vehicles. The elevated failure rates dropped on vehicles produced after two design changes made by the manufacturer during the production of 2011-2016 seat belts. Navistar implemented a dimensional change to the metal tongue on April 25, 2012 and started utilizing a more robust (car-type) seat belt starting April 3, 2015. The combination of these two changes significantly decreased the seat belt warranty rates in model year 2012-2016 buses. Navistar?s testing and engineering analysis showed that long term cycle fatigue (buckling and unbuckling the seat belt) can cause the plastic fingers attached to the metal tongue to crack and fall off. The missing fingers can result in an elevated force necessary to latch the tongue in the buckle.The elevated force required can prevent the buckle from latching, increasing the risk of an injury in the event of a crash. By a letter dated June 21, 2019 Navistar notified the federal safety agency of a safety defect in their model year 2011 Navistar IC BE, CE and RE school buses built with AmSafe non-retractable passenger two-point seat belts and initiated safety recall 19V‑478. With recall action 19V‑478 taken by Navistar this investigation is closed. Further use of agency resources does not appear to be warranted. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.

PE18015

Failed School Bus Seat Back PansOpened September 12, 2017, closed December 4, 2018

On July 7, 2017, the Office of Defects Investigation (ODI) received a report from an executive officer of the State of Iowa's Bureau of Finance, Facilities, Operations & Transportation Services, informing ODI of numerous seat back pan weld failures (pan material fatiguing at weld points) in multiple 2011 model year (MY) Navistar IC school buses.In August 2017, ODI engineers found similar failures when they visited an Arlington, Virginia public school facility to inspect buses ranging from MY 2011 to 2015. The first MY2011 bus inspected demonstrated the same issue (broken back seat pan welds) as reported on the Iowa buses. MY2012 - MY2015 buses did not demonstrate the failed seat back pan issue. the federal safety agency discovered that these buses had a different seat back pan design.ODI opened this investigation to better understand the potential risk of injury and evaluate passengercompartmentalization in the event of a crash involving a subject vehicle containing broken seat back pan welds. Navistar conducted sled testing at the Transportation Research Center of Ohio (TRC) to better understand if broken seat back pan welds could lead to a loss of passenger compartmentalization in a crash. ODI engineers were present and observed all tests done by the manufacturer.Although the test results indicated that passengers would remain compartmentalized, upon further review, ODI became concerned that the test manikin's necks seemed to over-extend when their heads struck the seat back frame and the torso pushed into the seat back pan. There was a concern that injuries may occur as a result of the broken seat back pan welds, allowing the passenger torso to push further into the seat back than if good welds were in place. Upon the federal safety agency's request, Navistar ran additional sled tests with instrumented test manikins to measure injury potential in the head, neck, and chest. The tests were conducted using Federal Motor Vehicle Standard (FMVSS) 208 as a guide and reference as there are not specific standardized tests for this particular alleged defect condition. the federal safety agency biomechanics and crashworthiness experts reviewed the results along with ODI and concluded that the test results were within the allowable threshold per the FMVSS.Navistar informed ODI that the subject vehicles of this investigation were also the subject of Technical Service Information document TSI-13-47-01 and recall 13V‑308 and that during these campaigns involving seat backs and seat back foam covers, many of the vehicles had already had their seat back pan welds repaired. Navistar agreed to continue to support customers through extended warranties.Given the above facts and test results, ODI is closing the investigation as sled testing performed by the manufacturer has shown there appears to be little difference in the potential for injury between seat back pans with intact or broken welds. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.Additional information on school bus safety and compartmentalization can be found at:

PE17004

Technical service bulletins for the 2011 Ic Bus Re 97

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 97 bulletins for the 2011 Ic Bus Re

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Is the 2011 Ic Bus Re reliable?

Owners have filed 0 complaints about the 2011 Ic Bus Re.

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How many recalls does the 2011 Ic Bus Re have?

7 recalls, covering seat belts, equipment adaptive/mobility and structure.

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