Tl* the contact owns a 2008 infiniti ex35. While operating the vehicle, the steering wheel electronic tilt malfunctioned and the driver was unable to properly re-position the steering wheel. In addition, while turning the steering wheel in either direction, the steering wheel exhibited excessive play. The vehicle was taken to an independent mechanic who diagnosed that the steering wheel tilt motor was faulty and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency campaign number: 15v054000 (steering). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 68,000.
2008 Infiniti EX35 steering problems
11 complaints (24% of all complaints for this car). Typical mileage when it fails: 68,000.
- owner complaints
- 11
- of this car's complaints
- 24%
- typical mileage
- 68,000
- crashes
- 0
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Infiniti EX35 steering problems in other years
Related recalls
Steering: column
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2008 Infiniti EX35 vehicles equipped with the power tilt/telescope option included in the premium package, manufactured June 29, 2007, to April 25, 2008, 2009 Infiniti FX35 and FX45 vehicles manufactured October 31, 2007, to April 16, 2008, and 2009 Nissan GT-R vehicles manufactured March 14, 2007, to April 25, 2008. The steering column outer tube may not be round, resulting in extra stress being applied to the upper steering bearing. This stress may cause the bearing retainer to fracture, creating extra play in the steering wheel or a possible loss of steering.
- Risk
- Extra play in the steering wheel or a loss of steering may increase the risk of a crash.
- Remedy
- Nissan will notify owners, and dealers will replace the steering shaft on the Infiniti EX35, FX35, and FX45 vehicles, and will replace the steering column assembly on the Nissan GT-R vehicles, free of charge. The recall began on March 9, 2015. Infiniti owners may contact customer service at 1‑800‑662‑6200. Nissan owners may contact the GT-R hotline at 1‑866‑668‑1487.
Recall number 15V054000 · Recall details
Related investigations
Steering column separation
In a January 28, 2015 letter to the federal safety agency, Nissan identified a safety defect in the steering column assemblies used in certain model year (MY) 2008 and 2009 Infiniti EX35, Infiniti FX35/45 and Nissan GT-R vehicles equipped with power tilt/telescope steering columns supplied by Fuji Kiko Co., Ltd (the federal safety agency Recall No. 15V‑054, Nissan R1501/R1502).The recall covers a total of 16,973 vehicles, including 15,647 MY 2008 Infiniti EX35 vehicles manufactured from June 29, 2007 (SOP) to April 25, 2008; 1,100 MY 2009 Infiniti FX35/45 vehicles manufactured from October 31, 2007 (SOP) to April 16, 2008; and 226 MY 2009 Nissan GT-R vehicles manufactured from March 14, 2007 (SOP) to April 25, 2008.The affected vehicles may have been manufactured with a steering column outer tube that is out of specification (out of round), which may result in stress at the upper bearing.According to Nissan, in rare instances, the condition caused the bearing retainer to fracture creating excessive play in the steering wheel.In this condition, if excessive axial force is applied to the steering wheel, the column may separate and cause a loss of steering control.Nissan's remedy instructs dealers to replace the steering shaft on the Infiniti EX35 and FX35/45 vehicles and to replace the entire steering column assembly on the Nissan GT-R vehicles.ODI's analysis of complaint and warranty data related to the alleged defect in the subject vehicles identified a total of 5 incidents in which steering column separation appears to have occurred, including one alleging that a crash resulted.Sixteen (16) additional incidents of loose steering were identified in Nissan complaints (1) and warranty claims (15).The 5 separation incidents identified by ODI involved vehicles built from November 7, 2007 to February 5, 2008, including 3 vehicles built from February 2 to February 5, 2008.The 16 incidents of loose steering involved vehicles built from January 19, 2008 to April 3, 2008, including 9 vehicles built from February 1 to February 11, 2008.None of the incidents involved the approximately 1,800 MY 2008 EX35 vehicles that are not included in the recall, which either were not equipped with the Fuji Kiko power adjustable steering columns (the manual adjustable steering columns were made by a different supplier) or were built after April 25, 2008.This investigation is closed based on Nissan's safety recall.The VOQs associated with this investigation are: 10350255 and 10605536.
PE14034
What 2008 Infiniti EX35 owners say
Most recent owner complaints, unedited.
Took the car to dealer for fixing the below recall notice. Manufacturer recall numberr1501 the federal safety agency recall number15v-054 however, the dealership is saying something else in the steering need to be fixed before applying the fix and refusing to do the recall. I believe the part was damaged, because of the faulty steering column component.
Tl* the contact owns a 2008 infiniti ex35. While the vehicle was stationary, the steering wheel became detached from the vehicle. The contact was able to re-attach the steering wheel to the steering column temporarily and drove the vehicle to the dealer. Nalley infiniti of marietta, georgia (2020 cobb parkway se, 30060) stated that the vehicle could not be repaired due to the contact's failure to respond to the notification for the federal safety agency campaign number: 15v054000 (steering). The manufacturer was made aware of the issue and stated that the vehicle should have been repaired per the recall and confirmed the dealer's statement. The failure mileage was unknown.
Under recall number 15v054000, my initial steering column recall was repaired on 04/06/2015. The repaired failed on 05/08/2017. I experienced excessive play in my steering wheel as a result of a broken steering column while driving on the highway.
Tl* the contact owns a 2008 infiniti ex35. The contact received notification of the federal safety agency campaign number: 15v054000 (steering) however the local nissan dealer refused to perform the repair due to not being compensated to perform the repair. The contact also stated that the nearest infiniti dealer was 118 miles away and it was informed that the towing service would be out of the contacts expense. The manufacturer was notified of issue. The contact had not experienced a failure. Parts distribution disconnect.kh
2008 infiniti ex35. Consumer writes in regards to steering column recall notice. *smd the dealer informed the consumer they would not fix the recall issue, because the telescope was frozen and to correct it, would cost$ 900.00. The consumer stated there were no issues with the telescope prior to arriving at the dealer.
I was pulling into my garage traveling at low speeds when the steering wheel pulled out nearly separating from the steering column. Ball bearings fell from the steering column and the clock spring cable unraveled. This caused the stability control to kick on and turn the car violently towards the curb. I was able to park the car safely. I contacted the local infiniti dealer, but as I am located overseas in korea, the dealership refused to work on a us spec car. I checked with two other nearby dealerships and both said they refused to work on us spec infinitis. I was forced to order parts online and tow the car to a local repair shop to have the repairs completed.
Tl*the contact owns a 2008 infiniti ex35. The contact stated that the vehicle was taken to a dealer where it was serviced under the federal safety agency campaign number: 15v054000 (steering). The technician mentioned that there were difficulties performing the recall remedy however, it was completed. The contact stated that while driving at approximately 30 MPH, the steering wheel seized and there was a loud abnormal noise. The contact mentioned that the failure occurred after the vehicle was serviced under the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,400.
Pulling to a stop and heard a noise and steering wheel pulled away from column.
After having the oil changed, at the infiniti dealer, on the way home my son noticed the steering wheel was very loose. After arriving at home the steering wheel and part of the column actually separated from the steering column. When separated there is no way to steer the car! This could have happened while driving but luckily did not. This seems to be a serious issue that should be looked into. The dealer, harper infiniti, said they did not work on the steering while the car was in for service earlier that day. ..updated 07/01/14 *bf according to the service invoice, the steering shaft was near failure. The steering column and shaft were replaced. Updated 07/24/24
Questions about the 2008 Infiniti EX35 steering
Does the 2008 Infiniti EX35 have steering problems?
Owners have filed 11 complaints about the steering of the 2008 Infiniti EX35, 24% of all its complaints.
At what mileage do 2008 Infiniti EX35 steering problems start?
The typical (median) mileage in owner complaints is 68,000 miles.
Was there a recall on the 2008 Infiniti EX35 steering?
Yes, 1 recall: 15V054000. Check your VIN to see if your car still needs the free repair.
Other 2008 Infiniti EX35 problems
Airbags 12Engine 9Electrical 6Acceleration 2Body 2Fuel system 2Seats 2Suspension 2Transmission 2Brakes 1Tires 1Visibility 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2008 Infiniti EX35?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history