2011 Infiniti G25: won't start

5 of the 17 complaints about the 2011 Infiniti G25 describe won't start.

owner complaints: 5
of this car's complaints: 29%
recalls: 0

Is there a fix? 7 service bulletins cover this area of the car. See below

What owners say

Filed Jan 17, 2024 · Electrical, Steering · CA

While car was in operation, Intelligent Key System warning light came on (yellow "KEY" light). After turning off car engine, car will no longer start up. Key fob locks and unlocks doors, but car will not start. Prior to this incident there were no indications of a problem, no wornings. Upon investigation and research, the issue is related to a "Steering Lock Failure", and is widely known for years by other owners, repair shops, and Nissan and Infiniti. Nissan has addressed the issue by recalling and repairing the failure, however Infiniti has ignored the issue even though it is the same part (and same company). Infiniti must be made to repair the failure, as Nissan has done.

Filed Jan 21, 2023 · Electrical, Steering · CA

While enrooted to work my vehicle just shut off unexpectedly. I had the vehicle towed to nearest mechanic shop and they could not find out why my vehicle stopped, then the vehicle started back up and I drove the vehicle home. A few days later on my way to work again, my vehicle would not start at all. I had AAA come out to try and start the vehicle thinking that it was a dead battery, but I was told that the battery was in good shape. A few days later my vehicle started once again, so I took it to another mechanic shop and was informed that it was possibly the key fob, then the vehicles onboard computer. They proceeded to troubleshoot the vehicle thinking that this maybe the issue, then the vehicle would not start once again. It was not any of the issues that they thought. The vehicle was taken to the dealership to find out what was going on for sure. I was then informed that it was possibly the steering wheel lockbox since the dashboard yellow key light is lighting up as well, and that this is a known issue for sure with the 2011 Infiniti G25 and Nissan vehicles. They informed me that the cost would be well over $1500; this is funds that I do not have. I have been stranded while driving stranded on the road multiple times. This is unacceptable for sure.

Filed Sep 4, 2019 · Steering · 89,000 miles · NY

This happened 9.03.19. I ran some errands then proceeded to head home. Everything was fine. I was parked for about 2.5 hours when I went back to my car. It let me in as usual so I didn't think anything was a miss. However, when I tried to start it. It didn't start. I tried changing the battery on the intelligent key fob and nothing. On the dash was yellowish key light appeared every time I tried to turn the car on. I took it to my mechanic and he originally thought it was the battery because the light didn't come on. He tried to give it a boost and still nothing. We brought it to the shop and it turned out to the steering lockbox. This issue could cause someone to be in a dangerous situation. Luckily I was home, however, I could have been anywhere with my 5 yr old child. I was not prepared for anything to go wrong as I received no indicators that something was wrong. I keep up with all maintenance on my car because I rely on it to get me to point a and so on along with my precious cargo with me. I called infiniti and check this website to check for recalls and nothing was listed.

Filed Jan 30, 2017 · Steering · 60,000 miles · WA

The steering lock unit failed on my infiniti g25x. It was was stationary at a grocery store and when I came out it would not start so I had it towed to infiniti of lynnwood. I see their was a recall on this part by nissan but infiniti refused to honor it even though it's the same part. Infiniti has a great scam going as only the dealership can fix this problem so they charge outrageous prices. $2,264.14 is what the infiniti dealership wants to fix this. Please help.

Filed Aug 30, 2016 · Electrical · 59,800 miles · CO

Went to start car and depressed push start button and the car would not start. A yellow key symbol and red car symbol with a key inside appeared in the dash, but no other lights in the dash came on, nor did the radio. Contacted the dealer and attempted to put the key in the slot, change the key fob battery and jumpstart the car, but the car would not start. Towed the car to the dealership and they informed me that the steering lock assembly was bad and needed to be replaced.