Infiniti G37 no deployment problems

Filed Jul 17, 2021 · Airbags · CA

The air bag warning light for the passenger air bag on my 2013 Infiniti G37 is constantly flashing on my dash and the passenger air bag off message is always on in my vehicle, even when my wife is sitting in the seat, and I have not had an accident. The light just started flashing on its own approximately 6 months ago. This would seem to me to be a legitimate safety issue. If I were in an accident, regardless of whose fault, and my wife was in the passenger's seat, she could sustain serious injuries due to the fact that the passenger air bag did not deploy due to a faulty sensor.

Filed Jul 9, 2021 · Airbags, Seats · IL

I am writing the complaint to inform you and request an investigation into the Infiniti Advanced Air Bag System (AABS) passenger seat sensor. I recently purchased a 2011 Infiniti G37x sedan with approximately 62,251 miles on June 28th, 2021. This vehicle has had one owner prior to me and has a clean CarFax report with no issued accidents or collisions reported, based on the overall evaluation from an independent repair shop. The main issue experienced with the G37x vehicle and the reason for the manufacturer should create a safety recall was the air bag seat sensor was malfunctioning, as verified by an independent mechanic. I have experienced other vehicle manufacturers issue voluntary recalls and repairs because these passenger occupancy sensors may degrade and fail to detect a passenger in the front seat. This appears to be a very common recall issue. The fault code presented from the ODB-II confirmed to be the air bag seat sensor was malfunctioning and required to be replaced/repaired completely, or all the airbags would not deploy at all to the passenger and both the driver. I am therefore requesting that INFINITI/Nissan North America to investigate and note this experience/issue with the air bag seat sensor and issue a recall for this particular issue to the owners of such affected vehicles. I deem that there is a risk of many vehicles that are having a similar issue with the seat sensor which will cause the air bag system to not function properly in the event of an accident or collision when the air bag would needed to be deployed. THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURER STATED THE VEHICLE WAS OUT OF WARRANTY. THE CONSUMER BELIEVED THE VEHICLE SHOULD STILL BE REPAIRED UNDER THE RECALL DUE TO THE SAFETY RISK.

Filed Jun 17, 2021 · Airbags · FL

The airbag light on the dash was flashing. The airbag light that indicates the passenger airbag is not on stays on even if a person is sitting in the passenger seat. This means that the airbag is not active when there is someone sitting in the passenger seat. If I got into an accident and the passenger airbag did not deploy, it could cause serious bodily injury to the passenger. The cost to repair is more than half of what the car is worth. In the picture, you can see the second item in the list is to replace the passenger seat sensor.

Filed Jun 9, 2020 · Airbags · 86,210 miles · GA

My 2010 infiniti g37 convertible's airbag light started flashing a month or so ago. I recently brought the vehicle in for service and they charged me $149 to inform me that the passenger airbag unit in the seat had a bad sensor/relay and the cost to replace it is $7,500. You cannot just replace the relay, but rather have to replace the entire bottom of the seat unit. In most other cars, it is a few hundred dollar fix and only requires replacing the sensor/relay. I called infiniti consumer affairs and informed them of this and they said there are no recalls on their airbag units and that nothing could be done about this issue, other than paying $7,500 to replace the unit. The part number is "87300-jj84a - cushion". This is the second infiniti vehicle that I have had issues with the airbags. I had a 2008 infiniti g35 sedan which was in an accident where a car hit me from behind at 40-50 miles per hour (I was stopped) and the airbags did not deploy. I will file a separate complaint regarding this vehicle. Are there any recalls on infiniti airbags?

Filed Nov 19, 2019 · Airbags · 40,000 miles · CA · crash · 2 injuries

Tl* the contact owned a 2013 infiniti g37. The contact stated that the vehicle was rear ended while at a stop light, causing the contact to crash into another vehicle. The air bag failed to deploy. The contact sustained a concussion, and injuries to the lower back, left rotator cup, and left arm that required medical attention. The other driver was also injured and required medical attention. A police report was filed. The vehicle was destroyed and towed to a tow lot. The vehicle was not taken to a dealer. The contact also stated that she was involved in a crash on three different occasions. The manufacturer was made aware of the failures and did not assist. The failure mileage was approximately 40,000. *bf

Filed Oct 29, 2019 · Airbags · TN

My air bag light has been flashing the last few months I took it to a shop to see if the could scan it to see what the problem was. Well it happens to be the occupancy seat sensor, and infiniti doess not sell just that part, they want you to buy the whole lower part of the seat, which comes to little over 5 thousand dollars??!! Seriously, now that this issue is on the table anyone with the same issue get into a serious wreck and the airbags do not deploy as they should that could cause serious injury or even death. Please get this recalled.

Filed Jul 8, 2019 · Acceleration, Airbags · 83,000 miles · WA · crash

Tl* the contact owned a 2012 infiniti g37. On may 23, 2019, while driving 5 MPH, the contact pulled into a parking space at the post office. Suddenly, the vehicle accelerated, drove over a cement barrier, and crashed into the building. On july 3, 2019, while driving 10 MPH, the contact slowed down to park. Once again, the vehicle accelerated, drove over a curb, and crashed into the side of a building. During both failures, the air bags did not deploy and there were no injuries. Police reports were not filed. The vehicle was towed to the contact's home and deemed totaled by the contact's insurance company after the last crash. The contact called infinity of lynnwood (17305 hwy 99, lynnwood, wa 98037, (425) 409-6274) and was advised to have the vehicle towed to them for inspection. The manufacturer was not made aware of the failure. The failure mileage was 83,000. *bf

Filed Oct 19, 2018 · Acceleration, Brakes · 160,000 miles · GA · crash

Tl* the contact owns a 2012 infiniti g37. While driving 5 MPH into a parking space, the brake pedal was depressed and traveled to the floorboard. The vehicle failed to respond, but spontaneously accelerated instead. The vehicle jumped the curb and crashed into a fence. There were no warning indicators illuminated. There were no injuries. The air bags did not deploy. A police report was filed. The vehicle was not towed and remained at the crash site. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 160,000.

Filed Oct 5, 2018 · Airbags · 47,000 miles · SC

Airbag light flashing. Infiniti dealership advised sensor not working. Quoted $9,700 to repair. Called infiniti consumer affairs, I tried to talk about the safety issues. They just continued to say "not under warranty and no financial assistance available from infiniti ". Infiniti could care less about safety. I also had the same model a year ago except 2011. My 16 year old was involved in an accident in this car. It was totaled. Airbags did not deploy. Thank goodness he was ok.

Filed Jan 20, 2018 · Airbags · 55,800 miles · CT

Car battery drained while car was unoccupied (in a garage) for two weeks. After jumping car operated as normal except for airbag light. Infiniti dealer informed me that the airbag diagnostic unit had failed and airbags would not deploy until a $1500 repair was done. Dealer noted that the unit likely failed when the battery was at low power or when jumping (jumped car exactly according to owner's manual).