Tl* the contact owns a 2013 infiniti jx. The contact stated while driving at 25 MPH the vehicle would shutter. The vehicle was taken to priority infiniti of greenbrier (1812 greenbrier pkwy, chesapeake, va 23320) where the vehicle was diagnosed as the transmission needing to be replaced. The transmission was replaced. The contact stated a week later, the failure recurred. The vehicle was taken back to the same dealer three more times to get diagnosed in which the alternator and spark plugs were replaced but the failure still continued however, the last time the vehicle started to smoke and was currently and the dealer awaiting diagnosed and repairs. The contact stated the check engine light was illuminated. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000. The VIN was not available.
The worst 2013 Infiniti JX problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags6
- Transmission4
- Engine2
- Acceleration1
- Brakes1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags6
- Transmission4
- Engine2
- Acceleration1
- Brakes1
- Electrical1
- Lights1
- Steering1
Recalls 1
Service brakes
- What is wrong
- Nissan is recalling certain model year 2013 Pathfinder and Infiniti JX vehicles manufactured December 3, 2012, through January 29, 2013. The front brake torque member was improperly cast resulting in structural weakness. This can lead to premature failure and cracking.
- Risk
- If the brake torque member fails, the brake caliper may move and contact the inside of the road wheel, resulting in reduced braking, increasing the risk of a crash.
- Remedy
- Nissan will notify owners, and dealers will inspect the manufacturing date of the torque members and replace them, as necessary, free of charge. The recall began on May 20, 2013. Owners may contact Nissan Customer Service at 1‑800‑647‑7261.
Recall number 13V139000 · Recall details
See all 1 recalls for the 2013 Infiniti JX
Defect investigations
Transmission cooler hose separation
On March 25, 2014, Nissan North America (Nissan) submitted a Defect Information Report to the federal safety agency describing a defect of inadequate hose clamping force that may result in the internal transmission oil cooler (ITOC) hose detaching from the cooler.According to Nissan, transmission fluid leakage from a detached ITOC hose results in a progressive series of symptoms beginning with malfunction indicator lamp (MIL) illumination, followed by noise and vibration and culminating in loss of power due to transmission failure.Many of the incident vehicle drivers interviewed by ODI indicated that the loss of power occurred soon after the first symptoms were observed.The recall covers approximately 3,065 Pathfinder vehicles built from the start of MY 2013 production on April 18, 2012, through October 3, 2012, when Nissan implemented several production improvements to address concerns with ITOC hose detachment.Infiniti JX vehicles investigated in PE13-029 are not included in the recall as they are equipped with a different CVT transmission with a lower operating pressure.Owners of all potentially affected vehicles will be notified within 60 days to take their vehicles to a Nissan dealer.The dealer will install an oil hose repair kit at no charge to owners.ODI's analysis of failure data for the 3,065 Pathfinder vehicles that are included in Nissan's recall identified 12 Vehicle Owner Questionnaires (VOQs), 134 Nissan complaints and field reports and 259 warranty claims.This equates to a complaint/field report rate of 47.6 incidents per thousand vehicles (IPTV) and a warranty claim rate of 8.5 percent.The failure rates for the 120,474 subject vehicles that are not included in the recall are much lower, with complaint rates of 0.4 and 0.8 IPTV and warranty claim rates of 0.1 and 0.2 percent for the remaining MY 2013 Pathfinder and JX vehicles, respectively.This investigation is closed.The VOQ numbers associated with this closing are: 10558389, 10556011, 10546402, 10545032, , 10531793, 10509314, 10507077, 10503884, 10500834, 10499362, 10497685, 10496606, 10494583, 10493759, 10493701, 10490959.
PE13029
Technical service bulletins for the 2013 Infiniti JX 139
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Wiring harness repair information
- Certification label and VIN plate replacement service information
- CAN communication codes – diagnostic tips and guidelines
- CAN communication – network diagnostic flow chart
- Intelligent key not detected / engine will not start
- Removing foreign material from the window glass
- Window glass warranty information
- Windshield cracking
- Headlamp, fog lamp, or rear combination lamp fogging
- ABS/vdc CAN diagnosis information
What 2013 Infiniti JX owners say
Most recent owner complaints, unedited.
There is a poignant burning smell when my 2013 jx35 is fully warmed up, stopped at light or stationary. Was able to observe clear oily substance on the rubber section/side of the power steering lines where it is held by the white factory connector at the firewall. The same clear substance travels down centrally over the cross-member and onto the hot exhaust system and smolders/burns. This appears to be a very similar problem as the nissan 2013/2014 murano campaign number is: 17v184000. Dealer has confirmed leak is power-steering fluid and line should be replaced at owner's expense. Owner's contention is this is a safety hazard effecting my and other units including the nissan pathfinder. All are based on murano platform.
Tl* the contact owns a 2013 infiniti jx. The contact stated that the headlight lenses had water vapor on the inside, which obscured the contact's visibility. There was no warning indicator illuminated. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer. The vehicle was taken to ray catena infiniti of edison (900 us-1, edison, nj 08817, 732‑603‑9600) where it was diagnosed that the headlights needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 62,500.
Cooling fan assembly -part number 214813jade - motor assy- fan had to be replaced twice within a five year prior. Fan assembly prevents the car from overheating. The part went out at first time at approximately 65,000 miles and again at approximately 90,000 miles but less than 5 years. The replacement warranty was only for 1 year or 12,000.00 mile which ever came first.
Tl* the contact owns a 2013 infiniti jx. While driving at various speeds in local traffic, the vehicle shuttered and vibrated before returning to normal. The failure was experienced several times. The vehicle was taken to prospect auto repair where it was diagnosed that the transmission failed and would need to be rebuilt. The mechanic was not sure if the transmission failure was caused by the transmission drive train or the transmission valve body. A dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not available. The failure mileage was 106,000.
Tl* the contact owns a 2013 infiniti jx. While driving 65 MPH, there was an increase in the engine rpms and the vehicle hesitated to accelerate without warning. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 52,000.
Tl* the contact owns a 2013 infiniti jx. While turning at various speeds, the vehicle hesitated and shuddered. The failure recurred multiple times. The vehicle was taken to a dealer where it was diagnosed that the rear coupler failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 115,000.
Tl* takata recall. The contact owns a 2013 infiniti jx. The contact received notification of the federal safety agency campaign number: 16v244000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 infiniti jx. The contact received notification of the federal safety agency campaign number: 16v244000 (air bags); however, the part to do the repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* takata recall. The contact owns a 2013 infiniti jx. The contact received notification of the federal safety agency campaign number: 16v244000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Compare the 2013 Infiniti JX
Other model years
2013
Questions about the 2013 Infiniti JX
Is the 2013 Infiniti JX reliable?
Owners have filed 16 complaints about the 2013 Infiniti JX, close to a typical JX model year.
What is the 2013 Infiniti JX year score?
The 2013 Infiniti JX scores 75 out of 100 (average). The score compares it with the other model years of the Infiniti JX: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2013 Infiniti JX?
Airbags, with 6 complaints. Next is transmission (4).
How many recalls does the 2013 Infiniti JX have?
1 recall, covering service brakes.
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