2014 Infiniti Q50 driver assistance problems

Filed Apr 5, 2026 · Brakes, Driver assistance · FL

On April 2nd I took my vehicle into the dealer for recall servicing. After leaving the dealer I had my vehicle inspected the next day by a third party repair shop and my brake caliper was missing the main bolt that connects to the brake pad. Brake pads were also less than 5% wear remaining. Myself and others were put in serious danger if my brakes had failed due to this serious oversight and disregard. My suspension also was unsafe in the rear but the dealer carried out a multi point inspection stating everything passed.

Filed Feb 6, 2025 · Driver assistance, Steering · CT

Recall number 16v430000 recall date 06/12/2016 steering wheel locks up when turning and steering wheel turns upside down must turn vehicle off then turn back on for steering wheel to correct its self its very dangerous to drive I called my local dealer they said they never heard of such recall and found nothing on my vehicle please help me I just need my vehicle fixed ive been a service manager for 9 year now all im asking for is help

Filed Jan 9, 2024 · Driver assistance · IA · crash · fire

Unknown- Vehicle left the highway and crashed into a tree in a ravine and then was fully engulfed in flames. Both occupants were DOA after the fire was put out.

Filed Jun 9, 2021 · Driver assistance, Steering · CA · crash

1. The Electric Power Assist System or DAS malfunctioned preventing the car to steer correctly. When pulling out of side street onto the main boulevard, the car would not steer straight, there was no response from the steering wheel input and the vehicle crashed into a parked car parked on the side of the road 2. The safety of the driver and others were put at risk because the car crashed. 3. The problem has not be confirmed by the dealer our insurance company stated they may or may not investigate the problem. 4. Our insurance company has photos of the accident and damaged vehicle but has not inspected the car components for possible failure. 5. No warning light or messages were displayed to the best of my knowledge prior to the crash. 6. There was a safety recall # 16V430000 for this model and model year but our VIN indicates that there is not an outstanding recall currently for the car

Filed Mar 5, 2019 · Driver assistance, Electrical · 51,000 miles · CA

- [ ] 2014 q50 sport vq3.7vhr premium base with 51k miles. You'll just be driving along and the power steering just stops working! The steering gets very rough and the vehicle is difficult to control, it's done it 3-times now! On the warning indicator lights: 'power steering warning light' turns on & the 'vehicle dynamic control' light also. Then on the vehicle information display: 'chassis control system error' (see owner's manuel) turns on. You turn the car off and start it again and it goes away, sometimes. It's happened three times so far, and now it's not doing it it's been working fine for two days now? You never know when it's going to happen and it's very unsafe. The dealership said my basic warranty has expired and I just have the power train warranty left, unless I purchase an extended warranty. This vehicle does not have dast to the best of my knowledge (it's not on the window sticker) and infiniti says there are no recalls on my vehicle, only 2014's with dast. I believe it needs a software update.

Filed Jan 24, 2019 · Driver assistance, Engine · 70,058 miles · DC

During 20 degree f, I drove my car with no issues to a retail store, parked it in a parking lot. After shopping, returned to my car & started it up, put in reverse, started backing up, then several malfunction lights lit up on the car's dash & the steering wheel locked all of a sudden. I could not turn the steering wheel. I could only move the car forward & backward & this is all while the car is powered on. I had to have the car towed to the dealership. In past history, there has been 2 other steering recalls (electric power assist system & adaptive steering parts) on this same make/model,& year. The dealership service team told me on 1/22/19 & the issue with my car was the chassis control module (the brain of the steering wheel) & a lane departure malfunction & the cost of repair is $1600 (not covered) despite I have an extended warranty. The chassis control module as the brain of the steering wheel clearly relates to the previous steering recalls (electric power assist system & adaptive steering parts) along with the lane departure malfunction as diagnosed by infiniti dealer in suitland, maryland. The description of the previous 2 recalls (electric power assist system & adaptive steering parts) say that in freezing climates, the engine compartment reaches freezing, disabling the power steering system, resulting in a loss of steering, increasing risk of crash. As diagnosed by infiniti, definitely the chassis control module & even the lane departure technology parts have not been included in the previous steering recalls & should have been. Please issue steering recalls for the chassis control module and lane departure malfunction parts or just the entire steering system. Infiniti is fixing my car at no charge to me after I told them about the related previous steering recalls. Per the internet, many people have experienced this with this car model. Danger!!

Filed Jan 24, 2019 · Driver assistance, Engine · DC

During 20 degree f, I drove my car with no issues to a retail store, parked it in a parking lot. After shopping, returned to my car & started it up, put in reverse, started backing up, then several malfunction lights lit up on the car's dash & the steering wheel locked all of a sudden. I could not turn the steering wheel. I could only move the car forward & backward & this is all while the car is powered on. I had to have the car towed to the dealership. In past history, there has been 2 other steering recalls (electric power assist system & adaptive steering parts) on this same make/model,& year. The dealership service team told me on 1/22/19 & the issue with my car was the chassis control module (the brain of the steering wheel) & a lane departure malfunction & the cost of repair is $1600 (not covered) despite I have an extended warranty. The chassis control module as the brain of the steering wheel clearly relates to the previous steering recalls (electric power assist system & adaptive steering parts) along with the lane departure malfunction as diagnosed by infiniti dealer in suitland, maryland. The description of the previous 2 recalls (electric power assist system & adaptive steering parts) say that in freezing climates, the engine compartment reaches freezing, disabling the power steering system, resulting in a loss of steering, increasing risk of crash. As diagnosed by infiniti, definitely the chassis control module & even the lane departure technology parts have not been included in the previous steering recalls & should have been. Please issue steering recalls for the chassis control module and lane departure malfunction parts or just the entire steering system. Infiniti is fixing my car at no charge to me after I told them about the related previous steering recalls. Per the internet, many people have experienced this with this car model. Danger!!

Filed May 29, 2017 · Driver assistance, Steering · 78,364 miles · NC · crash · 1 injury

It started with a flat tire and the psi light lite up on board and flat tire also, had the flat tire fixed and took car to the shop where I got tires replaced, within a year of ownership, replaced due to them being bubbled gm replaced them for free; took car to (just tires gm recommendation) with free tire balance and rotation and they also did front end alignment, after that lights was still on and shop rep said to drive the car a couple miles and it would reset itself so I did and still light was on drove to church on 4 lane hwy 85 n bound and I felt a slight tug on the right passenger side of the front of the car and decided to move out of the lane behind a 18 wheeler as I attempted to move out of my lane the car made a sudden jerk back in the lane which I was in and the wheel locked and I could not control or unlock it and the car began to spin and slide into the rear end of the 18 wheeler, the sonar system was engaged and it did not respond to what it was designed to do, nor did the lane departure indicator, nor the anti-braking anti skidding work as it was designed which caused the accident which lead me going to the hospital with a diagnosis of muscle inflammation. The sonar failed was illuminated on the dash. My 2014 q50 sedan was equipped with sonar, lane departure, blind spot indicator; it was fully equipped. I am very sure that the steering and anti-braking anti skidding did not engage as it should. Infiniti will send an inspector to the totaled car and pull the black box/or chip and check out what went wrong. Waiting on the result on or after june 14 or 16 as of their decision.

Filed Feb 23, 2017 · Acceleration, Brakes · 4,000 miles · WA

This vehicle has an electronic braking system that has made this car handle erratically and extremely unsafe in traffic situations. While traveling at speed if traffic in front of you happens to brake or swerve in front of you this car will brake uncontrollably without notice making it nearly impossible to avoid a collision or change lanes to maneuver around on obstacle or car. Myself and my wife are very scared to drive this car and in freeway traffic you cannot safely change lanes. We feel it is only a matter of time before this poorly designed system which cannot be disabled will result in collisions or death. This has happened more than a dozen times since purchase in april 2014. We no longer feel safe driving this car.

Filed Oct 5, 2015 · Driver assistance · 7,000 miles · FL

Tl* the contact owns a 2014 infiniti q50. While reversing, the reverse camera failed to activate. The vehicle was taken to the dealer where it was diagnosed that there was no failure. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was 7,000.