2014 Infiniti Q50 electrical complaints

Filed Jan 11, 2014 · Electrical, Steering · 380 miles · WI

Q50s hybrid with tech package driving less than 2 weeks (380 miles). Before delivery, the dealer confirmed that the car does not have any recalls pending and software is up-to-date. In the early morning, I drove about 60 minutes without problem (it was below zero), and parked the car for 2 hours in outside parking lot. When I started the car again (outside temp approximately 0 degree f), engine started but multiple warning came up. Those include "master warning, power steering warning, vdc warning, and forward emergency braking system warning." I tried to back the car from the lot and it moved, but the steering was extremely heavy and I could not turn. I restarted 3-4 times but nothing changed. I called infiniti and they set up towing but I needed to wait for 90 minutes for pick up due to cold weather. While waiting, I kept the engine on since it was cold outside. After the engine running approximately 30 minutes without shutting down but still all warnings on, I again shut off the car and restarted. This time, all alarms disappeared, and steering was normal. I contacted with dealer, and was notified that same problems are happening with other q50 same day, and nothing needed to or can be done at this moment, since all software is already updated. Of note, the car was previously kept in location colder than 0 degree f many times and this problem did not happen at the colder temperature. But only difference this time was the car was kept outside parking lot. Since that incident, no further alarms appeared and the car is running fine. However, as I see more information in this site, I feel some sort of manufacture or official investigation needs to be initiated, since it seems there are multiple same issues happening everywhere. Some of these incidents could have easily triggered fatal accident. Obviously, after a fatal accident then one cannot complain anymore...

Filed Jan 6, 2014 · Electrical, Steering · 6,726 miles · MN

In cold weather (below zero f) after car has been running fine and then turned off for 30-40 min, I got in the car and started as usual; but system malfunction light went on and power steering was inoperative and car was unsteerable. After turning the car off for about 10 min, I could restart and it worked fine. Then the same thing happened again within an hour. I stopped for gas and when I restarted the car it was unsteerable and a system malfunction light went on related to power steering. The same thing occurred a week before. The car had to be towed to the dealer and although they did not specify what was wrong they told me they had to wait for a part and that it would be 5-7 days before it came in.